Carretera Chetumal-Puerto Juarez, Km. 266.3, Xpu-Ha, QROO, 77750
What's nearby
Ecopark Kantun Chi - 5 min walk - 0.5 km
Cenote Cristalino - 8 min walk - 0.7 km
Cenote Azul - 13 min walk - 1.2 km
Puerto Aventuras Marina - 4 min drive - 3.4 km
Dolphin Discovery - 5 min drive - 3.7 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 63 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 20.3 miles/32.7 km
Restaurants
Mirador Buffet - 12 min walk
Carey Lobby Bar - 12 min walk
Palmeras - 11 min walk
Tokyo - 4 min walk
Bar Mojado Beach - 11 min walk
About this property
Barceló Maya Colonial - All Inclusive
Barceló Maya Colonial - All Inclusive offers a private beach and gives you access to on-site scuba-diving, snorkelling and windsurfing. The water park and outdoor pool provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials and aromatherapy. Dining choices include 4 restaurants, and the 3 bars/lounges are great places to grab a cold drink. Other highlights at this all-inclusive property include a nightclub, a free kid's club and a poolside bar. The pool and helpful staff get great marks from fellow travellers.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Meals and beverages at companion properties
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Water activities
Kayaking
Sailing
Snorkelling
Windsurfing
Land activities
Fitness facilities
Miniature golf
Tennis
Volleyball
Lessons/classes/games
Dancing
Entertainment
Access to on-site nightclubs
On-site live performances
Languages
English, Spanish
At a glance
Hotel size
480 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Babysitting*
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered on-site self-parking
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast
4 restaurants
3 bars/lounges
Poolside bar
Swim-up bar
Snack bar/deli
Travelling with children
Free children's club
Water park access (surcharge)
Children's pool
Playground
Childcare in room (surcharge)
What to do
On a private beach
Tennis
Fitness classes
Yoga classes
Basketball
Volleyball
Kayaking
Sailing
Scuba diving
Snorkelling
Windsurfing
Shopping
Pool table
Fishing
Access to nearby outdoor pool
Golfing nearby
Ski area nearby
Windsurfing nearby
Working away
Business centre
Meeting rooms
Conference space (9999 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
Built in 2006
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Health club
An outdoor pool
Water park access (surcharge)
Designer shops on-site
Shopping centre on-site
Full-service spa
Nightclub
2 outdoor tennis courts
Sauna
Massage/treatment rooms
Steam room
Water slide
Banquet hall
Colonial architecture
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Hand-held shower heads
Closed-captioned TV
Grab bar in shower
Room amenities
Be entertained
LCD television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Free stocked minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Window screens
Sleep well
Blackout curtains
Day bed
Bed sheets provided
What to enjoy
Balcony or patio
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Guidebooks/recommendations
Special features
Spa
The on-site spa has 25 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: USD 1.82 per accommodation, per night
Optional extras
Airport shuttle service is offered for an extra charge of USD 278 per vehicle (return. Maximum occupancy 7)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
The spa is accessible for an extra charge
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Also known as
Barcelo Maya Colonial All Inclusive Hotel Xpu-Ha
Barcelo Maya Colonial All Inclusive Hotel
Barcelo Maya Colonial All Inclusive Xpu-Ha
Barcelo Maya Colonial All Inclusive
Barceló Maya Colonial All Inclusive Hotel Xpu-Ha
Barceló Maya Colonial All Inclusive Hotel
Barceló Maya Colonial All Inclusive Xpu-Ha
Barceló Maya Colonial All Inclusive
Barceló Maya Colonial All Inclusive All-inclusive property
Barceló Maya Colonial Inclusi
Barceló Maya Colonial - All Inclusive Xpu-Ha
Barceló Maya Colonial - All Inclusive All-inclusive property
Frequently asked questions
Does Barceló Maya Colonial - All Inclusive offer free cancellation for a full refund?
Yes, Barceló Maya Colonial - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Barceló Maya Colonial - All Inclusive?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at Barceló Maya Colonial - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Barceló Maya Colonial - All Inclusive?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Barceló Maya Colonial - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Barceló Maya Colonial - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, sailing and windsurfing and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Barceló Maya Colonial - All Inclusive also has 3 bars, a nightclub and a private beach, as well as a water slide, a sauna and a steam room.
Are there restaurants at or near Barceló Maya Colonial - All Inclusive?
Yes, there are 4 on-site restaurants.
Does Barceló Maya Colonial - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Barceló Maya Colonial - All Inclusive like?
Barceló Maya Colonial - All Inclusive is a short 1-minute walk from Xpu-ha Beach and 5 minutes' walk from Ecopark Kantun Chi. Travellers love the property's prime location.
Barceló Maya Colonial - All Inclusive Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.2/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
13 November 2024
We stayed at Barceló Maya Colonial for 5 days in November and it was excellent! Food was quite good, easy to get around the resort, friendly service, good drinks. Beds were comfortable and rooms clean. We would come back!
Joel
Joel, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 October 2024
Luna de miel
My wife and I came for our Luna de miel. The waiters and house keepers were all very friendly and kind. The pool was amazing in colonial and the food from the buffet was beautiful and exquisite.
Ricky
Ricky, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 October 2024
ana
ana, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 August 2024
Somos clientes frecuentes y solo por esta ves 2 personas del bar tropical sexo masculino uno de ellos nos dijo rústicamente que ya no nos podía servir, y otro día mi esposo con brazalete premium pidió una bebida y no le quisieron servir esa bebida siempre en el mismo bar Tropical a la orilla de la piscina . Todo lo demás del hotel tiene 5 estrellas en especial bar Caribe
Claudia
Claudia, 3-night family trip
Verified Travelocity guest review
6/10 Good
24 August 2024
Nice, quiet, family friendly, clean beach, but They need to update their beds. Our beds were terrible to sleep on.
Harrison
Harrison, 7-night family trip
Verified Expedia guest review
8/10 Very good
24 August 2024
Clean and friendly staff! Beach was very clean and not rocky. Not many diner option upon arrival. Bed need to be replaced as they are becoming pretty soft. Overall great
Julien
Julien, 4-night trip with friends
Verified Expedia guest review
6/10 Good
23 August 2024
Isabel
Isabel, 7-night trip
Verified Expedia guest review
8/10 Very good
23 August 2024
Laura Vanessa
Laura Vanessa, 4-night trip
Verified Expedia guest review
10/10 Exceptional
23 August 2024
We have been coming here for 15 years. Although the Colonial buildings are starting to show their age, we enjoy being in the center of the resort and were close to everything.
Robert Allen
Robert Allen, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
23 August 2024
Valentin
Valentin, 7-night trip
Verified Expedia guest review
6/10 Good
21 August 2024
Charge extra room and extra people when I pay package
Eduardo
Eduardo, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
20 August 2024
Property ground so well maintained. Beautiful vegetation, super fun water park for kids. Turtles to see. Only wish it was less windy when we visited, water was very murky most of days we were there.
xuerui
xuerui, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
20 August 2024
We love Barcelo Maya!!! It is paradise and we always feel spoiled!
Arica
Arica, 9-night family trip
Verified Expedia guest review
8/10 Very good
19 August 2024
I liked the friendliness of the staff the food choices and the beach was beautiful. The palms on the beach and all around the property made it look like paradise and feel like paradise. Only think I didn't like it that there was no access to any bike in the property or around the property. Great huge property to go biking in and no bikes around. Other than that everything was great.
BENITO
BENITO, 6-night trip
Verified Expedia guest review
10/10 Exceptional
19 August 2024
Isis
Isis, 8-night trip
Verified Expedia guest review
10/10 Exceptional
18 August 2024
igor
igor, 7-night trip
Verified Expedia guest review
8/10 Very good
17 August 2024
This was our fourth time at barcelo maya. Lots to do, lots to see, lots to eat, well maintained, friendly staff.
I'd like to have more local mexican style foods available at the buffets, but other than that we've always enjoyed ourselves and will be back.
Sheldon
Sheldon, 7-night family trip
Verified Expedia guest review
8/10 Very good
17 August 2024
Immaculate greenery. Rooms need updating, been the same for at least the past 15 years.
Ann
Ann, 4-night romance trip
Verified Expedia guest review
8/10 Very good
16 August 2024
Family of four stayed for 5 days. The resort is made up of 6 resorts side to side. The two at the ends are premium so need to pay extra. If you stay at one of the four in the middle you get to enjoy all four. The place is big and requires lots of walking ( which is good exercise).
Pros:
Went during low season so not as crowded.
The resort was clean and well kept. Swimming pools were big, clean and well maintained. Tip: if one swimming pool is crowded you can always try the other three pools.
The beaches are sandy, shallow with some rocks here and there. Tip: wear some crocks or watershoes.
Food was good. But I can see it can become boring after 7 days. Tip: one can always walk a bit and try the other buffet restaurants from the adjacent resort. We noticed their menus tend to be different even on the same day.
Only tried the Steakhouse restaurant and it was great. Don't know about the other a la carte restaurants.
Cons.
Check in took a while as other reviews have mentioned. Reason is that they still use mix of computers and pen and paper. Very inefficient. It takes about 10 to 15 minutes to process a new guest.
The drinks at the swim up bars are very cheap quality. I can not speak about alcoholic drinks since I am not a drinker. But even the usual pops like pepsi were flat most of the time. Tip: get drinks from the nearby grill restaurant fountain machines.
Overall:
We will come back if a good deal comes along. There are still lots of other resorts to try.
Joon
Joon, 5-night family trip
Verified Expedia guest review
8/10 Very good
16 August 2024
Nos encantó, es nuestra cuarta visita aquí y todo está razonable para lo que pagas. Sólo asegúrense de llevar extra propina porque los empleados van a estar más que agradecidos por recibir unos cuantos dólares de propina, ni siquiera tienen que ser mucho,
Claudia Lizeth
Claudia Lizeth, 5-night family trip
Verified Expedia guest review
6/10 Good
16 August 2024
The resort is very old; food are very salty
kathy
kathy, 5-night family trip
Verified Expedia guest review
8/10 Very good
15 August 2024
Overall our stay was good - party of 4 (including 17 & 22 year old kids) - we had 2 premium rooms at Colonial. Check in was fine, food was overall good including the buffets which we visited frequently. We all stayed healthy and ate & drank everything. A few small complaints here and there but definitely no show stoppers. We did 2 days of scuba diving with the onsite dive shop which were very professional and organized. We enjoyed all the games and water toys the resort offered. The pools are huge and were warm but not uncomfortably warm for August. The beach is amazing. Plenty of chairs for everyone.
Christina
Christina, 4-night trip
Verified Expedia guest review
6/10 Good
15 August 2024
Bad service in check in and check out, rooms very old, shower disgusting
Jose
Jose, 4-night trip
Verified Orbitz guest review
10/10 Exceptional
14 August 2024
The Barcelo Maya is a Beautiful place, you can relax, and have fun an in one place, atrend excursions, you can fine dine, they have kid friendly pools and food favourites.
We will be Definitely going back!
Laura Lynn
Laura Lynn, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
14 August 2024
Great resort...clean, friendly atmosphere with easy access to outside activities