Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500
What's nearby
Luxury Avenue Shopping Mall - 3 min walk
Marlin Beach - 5 min walk
La Isla Shopping Mall - 14 min walk
Aquaworld - 3 min drive
Delfines Beach - 7 min drive
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive
Restaurants
La Veranda - 7 min walk
El Fish Fritanga - 8 min walk
Ilios Restaurant - 9 min walk
mb Restaurant - 10 min walk
Taboo Cancun - 2 min drive
About this property
Occidental Tucancún All Inclusive
At Occidental Tucancún All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers, plus you'll be within a 15-minute walk of La Isla Shopping Mall. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Serving Mexican cuisine, México Lindo is one of 4 restaurants and 3 poolside bars. Other highlights at this all-inclusive property include 2 bars/lounges, a free kid's club and a health club. Fellow travellers love the helpful staff and beach location.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and select beverages included
In-room minibar (all beverages included)
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Entertainment
On-site entertainment and activities
On-site live performances
Theme parties
Languages
English, Spanish
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–noon
4 restaurants
2 bars/lounges
3 poolside bars
Swim-up bar
Private dining
24-hour room service
Snack bar/deli
Travelling with children
Free children's club
Children's pool
Playground
Supervised childcare (surcharge)
Local/corner shop
Children's games
Pool gate
Stair gate
What to do
On the beach
Tennis
Beach volleyball
Basketball
Shopping
Pool table
Golfing nearby
Working away
Business centre
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Library
Health club
3 outdoor pools
Arcade/games room
Full-service spa
Outdoor tennis court
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Free stocked minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Turndown service
Free cot/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Mobile key entry
Special features
Spa
Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Dining
México Lindo – This restaurant specialises in Mexican cuisine. Reservations are required.
El Mirador – On-site buffet restaurant. Open daily.
La Claraboya – This restaurant specialises in seafood. Reservations are required. Open daily.
La Trattoria – This restaurant specialises in Italian cuisine. Reservations are required. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MXN 76.00 per accommodation, per night
Children & extra beds
In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Occidental Tucancún All Inclusive Cancun
Barcelo Tucancun Beach
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun
Frequently asked questions
Does Occidental Tucancún All Inclusive offer free cancellation for a full refund?
Yes, Occidental Tucancún All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Occidental Tucancún All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Occidental Tucancún All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Occidental Tucancún All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Occidental Tucancún All Inclusive?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Occidental Tucancún All Inclusive?
No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (17-min drive) and Dubai Palace Casino (18-min drive) are both nearby.
What is there to do at Occidental Tucancún All Inclusive and nearby?
Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Additional recreation on-site includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Occidental Tucancún All Inclusive also has 3 poolside bars, 2 bars and a health club, as well as spa services, an arcade and a garden.
Are there restaurants at or near Occidental Tucancún All Inclusive?
Yes, there are 4 on-site restaurants, featuring Mexican cuisine.
What's the area around Occidental Tucancún All Inclusive like?
Occidental Tucancún All Inclusive is a short 14-minute walk from La Isla Shopping Mall and 5 minutes' walk from Hotel Zone Beaches. Travellers say that the area is walkable and good for shopping.
Occidental Tucancún All Inclusive Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
26 January 2025
Decent facility. Nothing spectacular. Staff was pleasant . Food was bland, with no variety between meals.
Verified traveller
4-night business trip
Verified Hotels.com guest review
4/10 Fair
19 December 2024
You get what you pay for. I arrived at 3:30pm & didn't get into my room until 6:30. One person at front desk. No map of property or explanation of where restaurants were, towels for pools or any other services provided. I walked around until I figured it out & asked other guests. Concierge brought me to the elevator...I've always been brought up to the room & shown basic functions of room. Air conditioner was stuck at 24 celsius (74 F) no matter what it was set at (I set much lower & temps never lowered). Spacious room with comfy beds. Rooms were never refreshed or restocked until I called front desk, which was in the evening. Housekeeping was so non-existant until I complained to the manager. The last day my room was refreshed without having
to call front desk--too late. Beautiful beach with no palapas, umbrellas or shade. Pool area umbrellas were broken-one stayed open. No one was around to assist. Food looked beautiful but was bland & flavorless. Anything other than buffet needed reservations which took forever because they were also selling tours at same desk. I've stayed at other Barcelos and expected similar quality. Each Barcelo must operate on different managerial programs and this one was very disappointing & lacking. Totally understaffed housekeeping & front desk really makes for a substandard experience. Spend your money elsewhere.
Eileen
Eileen, 5-night trip
Verified Hotels.com guest review
6/10 Good
1 December 2024
6 outta 10.
First time travelling. The staff at the resort were very helpful with all questions I had. Room was regularly cleaned and fridge re-stocked. Bed was pretty uncomfortable and the sheets had a musky smell. Bartenders were very prompt and drinks were great. Beach and pool areas were wonderful and very clean. Only issue and it was quite a major one is that the food is very below-par. There is enough selection with the buffets and restaurants but the quality was really rough and made it difficult for the whole trip. I would not return and spend more money on somewhere with higher quality food as it really hampers the overall enjoyment of the trip.
Gerard
Gerard, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 October 2024
Great All-Inclusive Cancun Resort despite being mid Hurricane season it was amazing all around!
Brandon
Brandon, 3-night trip
Verified Expedia guest review
10/10 Exceptional
26 October 2024
Nice hotel
Alex
Alex, 4-night trip
Verified Expedia guest review
8/10 Very good
22 October 2024
Todo esta muy bien en el hotel especialmente los empleados
Lourdes
Lourdes, 4-night trip with friends
Verified Expedia guest review
8/10 Very good
12 October 2024
Buffet food was absolutely terrible do not eat at mirage buffet very bad . Everything else was great
Angie
Angie, 1-night family trip
Verified Orbitz guest review
10/10 Exceptional
10 October 2024
Clean and safe
Kaira
Kaira, 3-night trip
Verified Expedia guest review
8/10 Very good
7 October 2024
A good quality hotel in a great location
Wonderful friendly and helpful staff. My room was comfortable, clean with a lovely view overlooking the Caribbean sea. Entertainment diringvthe day and the evening was professional and fun. The only area i did feel good improve was the range of fodds at the buffet restaurant.
Gary
Gary, 4-night trip
Verified Hotels.com guest review
8/10 Very good
6 October 2024
Thomas
Thomas, 2-night trip
Verified Hotels.com guest review
8/10 Very good
6 October 2024
Jeoung Hye
Jeoung Hye, 3-night trip
Verified Expedia guest review
10/10 Exceptional
3 October 2024
Hospitality was amazing
Charles
Charles, 4-night trip
Verified Expedia guest review
10/10 Exceptional
1 October 2024
Johanna
Johanna, 6-night trip
Verified Expedia guest review
10/10 Exceptional
30 September 2024
I love this place! And youd love it too.
Misty
Misty, 5-night romance trip
Verified Expedia guest review
6/10 Good
28 September 2024
Domenico
Domenico, 8-night trip
Verified Expedia guest review
10/10 Exceptional
23 September 2024
First time going to Cancun and this hotel really made me feel like a millionaire. People are so well caring and respectful. Can’t realists nothing bad about this place. Everyone made my time here great
Jose Angel
Jose Angel, 4-night trip
Verified Expedia guest review
10/10 Exceptional
22 September 2024
Kris
Kris, 2-night trip
Verified Expedia guest review
6/10 Good
22 September 2024
Esteban
Esteban, 5-night trip
Verified Expedia guest review
10/10 Exceptional
16 September 2024
Ricardo
Ricardo, 2-night trip
Verified Expedia guest review
6/10 Good
16 September 2024
Ricardo
Ricardo, 3-night trip
Verified Expedia guest review
8/10 Very good
14 September 2024
Overall, I was happy staying at Occidental Tucancún. The staff are great. The food was eatable but nothing special. It could be better.
Seon-ok
Seon-ok, 11-night trip
Verified Expedia guest review
6/10 Good
12 September 2024
The pools great the food was cold took 4calls to get washcloths the Michal Jackson show was great the staff was very nice. I have never stayed at a resort that did not leave washcloths in the rooms. The couple that I traveled with had the same problem in there room.
Jeffery
Jeffery, 7-night trip with friends
Verified Expedia guest review
8/10 Very good
12 September 2024
The resort was beautiful. I do feel like there were a lot of locals and the drinks were good not great. I loved the sea view and the room came with some damages, but the cleaning service did an amazing job.