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Occidental Tucancún All Inclusive

3.5 star property
All-inclusive beachfront property with spa, near Luxury Avenue Shopping Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Occidental Tucancún All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Exterior
3 outdoor pools, pool umbrellas, pool loungers
Terrace/patio
Double Room, Oceanfront

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Spa
  • Bar
    Bar
  • Free breakfast
    Free breakfast
  • Gym
    Gym
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 3 poolside bars
  • 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Health club
  • Outdoor tennis court
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
Feel at home
  • Free cots/infant beds
  • Supervised childcare (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
The price is €221
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Double Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Suite, Oceanfront (Level)

Premium Suite, Oceanfront (Level)

Premium Suite, Oceanfront (Level)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Free minibar items
LCD TV
Separate bedroom
  • 80.3 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Free minibar items
LCD TV
Private bathroom
  • 128.8 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Premium Room, Sea View (Level)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Room, Sea View (Level)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Private bathroom
Bathrobes
Hairdryer
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Similar properties

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Occidental Costa Cancún All Inclusive

Pool
Free breakfast
Spa
Free parking
7.8 out of 10, Good, (2354)
The price is €227
includes taxes & fees
26 Nov - 27 Nov
Occidental Costa Cancún All Inclusive
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About the area

Map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500

What's nearby

  • Luxury Avenue Shopping Mall - 3 min walk - 0.3 km
  • Marlin Beach - 5 min walk - 0.4 km
  • La Isla Shopping Mall - 14 min walk - 1.2 km
  • Aquaworld - 3 min drive - 2.9 km
  • Delfines Beach - 7 min drive - 6.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪La Veranda - ‬7 min walk
  • ‪El Fish Fritanga - ‬8 min walk
  • ‪Ilios Restaurant - ‬9 min walk
  • ‪mb Restaurant - ‬10 min walk
  • ‪Taboo Cancun - ‬2 min drive

About this property

Occidental Tucancún All Inclusive

At Occidental Tucancún All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers, plus you'll be within a 15-minute walk of La Isla Shopping Mall. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Serving Mexican cuisine, México Lindo is one of 4 restaurants and 3 poolside bars. Other highlights at this all-inclusive property include 2 bars/lounges, a free kid's club and a health club. Fellow travellers love the helpful staff and beach location.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 339 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–noon
  • 4 restaurants
  • 2 bars/lounges
  • 3 poolside bars
  • Swim-up bar
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop
  • Children's games
  • Pool gate
  • Stair gate

What to do

  • On the beach
  • Tennis
  • Beach volleyball
  • Basketball
  • Shopping
  • Pool table
  • Golfing nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • 3 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Outdoor tennis court
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Turndown service
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

México Lindo – This restaurant specialises in Mexican cuisine. Reservations are required.
El Mirador – On-site buffet restaurant. Open daily.
La Claraboya – This restaurant specialises in seafood. Reservations are required. Open daily.
La Trattoria – This restaurant specialises in Italian cuisine. Reservations are required. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Occidental Tucancún All Inclusive Cancun
Barcelo Tucancun Beach
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Occidental Tucancún All Inclusive offer free cancellation for a full refund?
Yes, Occidental Tucancún All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Occidental Tucancún All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Occidental Tucancún All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Occidental Tucancún All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Occidental Tucancún All Inclusive?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Occidental Tucancún All Inclusive?
No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (17-min drive) and Dubai Palace Casino (18-min drive) are both nearby.
What is there to do at Occidental Tucancún All Inclusive and nearby?
Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Additional recreation on-site includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Occidental Tucancún All Inclusive also has 3 poolside bars, 2 bars and a health club, as well as spa services, an arcade and a garden.
Are there restaurants at or near Occidental Tucancún All Inclusive?
Yes, there are 4 on-site restaurants, featuring Mexican cuisine.
What's the area around Occidental Tucancún All Inclusive like?
Occidental Tucancún All Inclusive is a short 14-minute walk from La Isla Shopping Mall and 16 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travellers say that the area is walkable and good for shopping.

Occidental Tucancún All Inclusive Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

A good quality hotel in a great location
Wonderful friendly and helpful staff. My room was comfortable, clean with a lovely view overlooking the Caribbean sea. Entertainment diringvthe day and the evening was professional and fun. The only area i did feel good improve was the range of fodds at the buffet restaurant.
Gary, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Thomas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

magali, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a great time staying here. The Staff was great. The hotel rooms are not the newest but we didn't hangout in the room much. The food is average but there are places to eat in walking distance. The view from the hotel to the beach is amazing.
Allan, 5-night family trip
Verified Expedia guest review

6/10 Good

Rooms need to be remodeled and food quality needs improvements.
Jose, 2-night family trip
Verified Expedia guest review

6/10 Good

Vanessa, 5-night trip
Verified Expedia guest review

10/10 Exceptional

All of the staff were amazing! They made our stay memorable! Thank you so much for being the greatest host and our family had the loveliest time!
Emmanuel, 6-night trip
Verified Expedia guest review

8/10 Very good

Good
Agata Anna, 7-night family trip
Verified Expedia guest review

6/10 Good

The interior common areas were outdated and had noticeably worn-out furniture. The nightly show was just okay at best. At night, the main bar only had one bartender so it was hard to get a drink. The pools were okay and the pool bar drinks were good. The beach and the proximity to things is the reason to stay at this resort. The buffets offered exactly the same choices everyday and they always had an excuse for not getting you a table at one of the three actual restaurants. I guess overall you get what you pay for.
Alex, 6-night family trip
Verified Expedia guest review

8/10 Very good

Property was great. They had a 24/7 snack bar with great grab and go food. At buffet & Italian restaurant, Some of the food was great, some was average. What I didn’t like was that, We were a party of 6 adults 1 child & we were not able to be seated together at every meal even though there were empty tables. It was a family trip, so we would have loved to share meals together.
Ana, 5-night family trip
Verified Expedia guest review

4/10 Fair

Luiz, 7-night trip
Verified Expedia guest review

8/10 Very good

We loved the location
Gustavo, 4-night trip
Verified Expedia guest review

8/10 Very good

Staff very kind, super clean location. Easy check in and out. After check out we keep our privileges of having drinks and food while we waited for our airport transportation. One of the elevators didn’t work the entire time we stayed. En general good place to stay, very well located (in front of a Soriana, a hospital and a shopping Mall) and the night shows very likable!
Maria R, 3-night family trip
Verified Orbitz guest review

2/10 Poor

mehul, 6-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was amazing, friendly and always greeted us while passing. Some areas inside where too hot to sit and enjoy the atmosphere.
Leslie K., 6-night family trip
Verified Orbitz guest review

4/10 Fair

Crystal, 8-night trip
Verified Expedia guest review

4/10 Fair

There was a lot of cockroaches in the villa we stayed, Our air conditioning failed, they cut off the water in the toilets,Thank God everything was fixed but it was a lot of trouble, Apart from that the staff was very friendly.
Veronica, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Hugo, 5-night trip
Verified Expedia guest review

6/10 Good

Veronica, 6-night trip
Verified Expedia guest review

2/10 Poor

This was my first time ever visiting Cancun and I was extremely disappointed! I try to keep an open mind when visiting new places, but I just couldn't here.The food was terrible here.The pancakes were very thick and not cooked through, the bacon didn’t even taste like real bacon, the cheeseburger was mushy and didn’t taste like real beef. Luckily, we were able to get help and order Dominos pizza to at least be able to eat during this trip. We ate at the Italian restaurant the first night for dinner (no reservation required) but he food there was terrible as well. We tried to eat there again Saturday night and get plain pasta with garlic or butter sauce but when we arrived, we were told we needed a reservation (We were only told that the Mexican Restaurant and Seafood restaurant required reservations by Miguel when we first arrived) so we were turned away. We were able to acquire a reservation for Mexico Lindo on the last night and surprisingly the food there and the service was great! Our room was only serviced on the second day, but it seems as though only the beds were made. The floors were not swept or mopped; the mini bar was not restocked.The beds were uncomfortable, and the pillows were thin and flat, It was very warm in our building,water in the shower would just go cold and shut off.Work was going on outside the hotel and was being done at midnight in our building and it was loud.It took me a while to save up money for this trip and I feel it was wasted.
Jessica Lyn, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Quiet
German, 5-night family trip
Verified Expedia guest review

2/10 Poor

I have stayed in Cancun many times and I like to try a new resort each time. Occidental Tucancún has topped it for the worst! I tend to be more open minded while on vacation but it was even hard to do so with this resort! I went with a group of 5 girls to celebrate a 40th birthday and the resort was a disaster! The view was great! Ocean is right there with beautiful blue water! We eventually made the best out of it but we will never go back to occidental tuncun again. I truly hope this review will help someone bc I thought I did my research and clearly I missed something during that! No ac through the property Buffett was small and not a good selection Stayed at an ALL INCLUSIVE & ordered Dominoes. No ac in restaurants Bacon was not “real bacon” more like a wild hog Bartenders were so nice and drinks were always on point Ac in room would not go past 77°. Maintenance said that is normal! Showering? Water will turn off a few times. Toilet stopped flushing. Called maintenance 3 times! Room cleaning service will only give you 1 towel per 3 people in a room. Mini fridge was stocked stocked less and less each day. Bedding was below average. Hard beds. 2 long thin pillows. Rooms are not swept and mopped daily. Prepare for sand to be all over the floor. Trying to sleep? You will hear people yelling and screaming at each other all night! They have 3 restaurants to make reservations at: seafood, Italian and Mexican. Mexican was the best and treated us with respect.
Leeanna, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Mari, 3-night trip
Verified Hotels.com guest review

6/10 Good

I don’t like because they close the pool and the access to the beach to early
Jose, 5-night family trip
Verified Expedia guest review

4/10 Fair

Way overpriced for the lousy food, they close the pool and bars to early, the one show not that great. I travel a lot and this has to be the worst place I’ve been. The beach was great. Most staff very nice. Don’t leave your sandals on the beach to walk, mine got stolen.
Tracy, 1-night family trip
Verified Expedia guest review