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The Royal Sands Resort & Spa All Inclusive

4.0 star property
Beachfront property with spa, near La Isla Shopping Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Exterior
On the beach, white sand, sun-loungers, beach umbrellas
Front of property
View from room
VIP Access

Reviews

8.6 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Free breakfast
    Free breakfast
  • Gym
    Gym
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Marina
  • On the beach
  • 4 restaurants and 2 poolside bars
  • Full-service spa
  • 4 outdoor pools
  • Free children's club
  • Free area shuttle
  • 4 outdoor tennis courts
  • Health club
  • Free use of bicycles
  • Beach umbrellas
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Microwave
The price is €272
includes taxes & fees
4 Dec - 5 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite, 2 Double Beds, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 2 Double Beds, Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Ceiling fan
Pillow-top bed
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

View all photos for Junior Suite - Two Children

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite - Two Children

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Ceiling fan
Blackout curtains
Pillow-top bed
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 128 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Suite, 2 Bedrooms, Beachfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 128 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 88 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

View all photos for Junior Suite, Beachfront

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, Beachfront

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Ceiling fan
Pillow-top bed
  • 40 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

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8.8 out of 10, Excellent, (5768)
The price is €292
includes taxes & fees
1 Dec - 2 Dec
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About the area

Map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500

What's nearby

  • Marlin Beach - 11 min walk - 1.0 km
  • Cancun Interactive Aquarium - 18 min walk - 1.5 km
  • La Isla Shopping Mall - 18 min walk - 1.5 km
  • Aquaworld - 2 min drive - 1.9 km
  • Delfines Beach - 6 min drive - 5.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive
  • Free local area shuttle

Restaurants

  • ‪La Veranda - ‬1 min walk
  • ‪Ilios Restaurant - ‬13 min walk
  • ‪Taboo Cancun - ‬1 min drive
  • ‪Hacienda Sisal - Mexican Restaurant Cancun - ‬2 min walk
  • ‪Puerto Madero - ‬1 min drive

About this property

The Royal Sands Resort & Spa All Inclusive

At The Royal Sands Resort & Spa All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball and beachside drinks, plus you'll only be a five-minute drive from La Isla Shopping Mall. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. La Veranda, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 poolside bars, a marina and a free kid's club. Fellow travellers say great things about the pool and helpful staff.

All-inclusive

All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included
Basic alcoholic drinks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Snorkelling

Land activities

Cycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to off-site nightclubs
On-site live performances
Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 340 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 4 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-out available
  • Minimum check-in age – 25
  • Check-out time is 11 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • All guests, including children, are required to present a valid government-issued ID card at check-in.
  • The credit card used to book the reservation must be presented by the cardholder at check-in.
  • Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
  • One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 25

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free uncovered on-site extended parking

Off-site

  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free self-service breakfast each morning 7:00 AM–11:00 AM
  • 4 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop
  • Paddleboard on-site

What to do

  • On the beach
  • Tennis lessons
  • Beach volleyball
  • Basketball
  • Snorkelling
  • Paddleboard on-site
  • Shopping
  • Pool table
  • Air hockey
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Paddleboard on-site

Facilities

  • 15 buildings/towers
  • Built in 2000
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 4 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Marina
  • 4 outdoor tennis courts
  • Traditional architecture

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • LED light bulbs
  • Cleaning supplies

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Dining

La Veranda – This poolside family restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Hacienda Sisal – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Char Hut – This poolside café specialises in American cuisine and only serves light fare. Open daily.
Sidelines Sports Bar – On-site sports bar. Happy hour is offered. Open daily.
Sand Dollar – This seafood restaurant serves lunch and dinner. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 300.00 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 4.57 per accommodation, per night

Optional extras

  • Late checkout can be arranged for an extra charge of USD 500 (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands All Inclusive All-inclusive property
Royal Sands Cancun
Royal Sands
The Royal Sands Spa
The Royal Sands Resort Spa
The Royal Sands Resort Spa All Inclusive
The Royal Sands All Inclusive Resort Spa
The Royal Sands Spa Optional All Inclusive
The Royal Sands Resort & Spa All Inclusive Cancun

Frequently asked questions

Does The Royal Sands Resort & Spa All Inclusive offer free cancellation for a full refund?
Yes, The Royal Sands Resort & Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Royal Sands Resort & Spa All Inclusive?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at The Royal Sands Resort & Spa All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Royal Sands Resort & Spa All Inclusive?
Yes, there's free extended parking.
What are the check-in and check-out times at The Royal Sands Resort & Spa All Inclusive?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 500 (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at The Royal Sands Resort & Spa All Inclusive?
No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (17-min drive) and Dubai Palace Casino (18-min drive) are both nearby.
What is there to do at The Royal Sands Resort & Spa All Inclusive and nearby?
Have fun with on-site activities such as snorkelling, volleyball and cycling and improve your game at the on-site tennis courts. Additional recreation on-site includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. The Royal Sands Resort & Spa All Inclusive also has 2 poolside bars and a health club, as well as an arcade and a garden.
Are there restaurants at or near The Royal Sands Resort & Spa All Inclusive?
Yes, there are 4 on-site restaurants, featuring international cuisine and poolside dining.
What's the area around The Royal Sands Resort & Spa All Inclusive like?
The Royal Sands Resort & Spa All Inclusive is a short 18-minute walk from La Isla Shopping Mall and 11 minutes' walk from Hotel Zone Beaches. The local area is walkable and popular for its beaches.

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Poor

Alondra, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lindsay, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Royal sands
My stay was very pleasant, effortlessly checked in early by Nahomi to being escorted to my room without a sales pitch. Lots of choices for food and entertainment. The property is within walking distance to shop's. Highly recommend.
Charity, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Courtney, 1-night trip
Verified Hotels.com guest review

6/10 Good

Cancun
The place was great except for the food. The food was bland, not much of a choice
Minnie, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Grant, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

No drink in the fridge. Staffs so rude and careless.
Grant, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great resort, I had a nice time. The hotel is a bit older style and not as modern, but it is very clean and kept in great condition. The staff everywhere is very friendly and accommodating. The suite room I had was very nice and spacious, I loved the big balcony and the view. The pools are also amazing, very big and spacious, heated water. There's a nice small water park too. The only thing is I wish they had more dining options/restaurants. There was only 1 buffet for lunch, and not really any other "full menu'd" restaurants. The food was decent but could be better. Quality was OK but I wish the selection was better. But overall I still had a fun time here.
Abdur, 4-night family trip
Verified Expedia guest review

4/10 Fair

it was a nice resort but the food was terrible sometimes the pasta was literally undercooked. the drinks tasted like water or like your drinking sparkling water when it’s suppose to be a mojito. and the taxi prices were insane. the line to check in was ridiculous we waited two hours without any beverage in the heat. the good things were that the staff was nice and helpful, the resort was clean and well put together, my kids loved the pools and the water park they had just built in but beside that everything else sucked.
S'Marie, 8-night family trip
Verified Expedia guest review

6/10 Good

Justin Michael, 7-night trip
Verified Expedia guest review

8/10 Very good

David Enrique, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent service. If you don’t want to deal with lines at the front desk, highly suggest you do your check in at the Garden Lobby - ask for it!!!
Jose Luis, 1-night family trip
Verified Expedia guest review

8/10 Very good

The only thing I will recommend for future guest please avoid the guys with green shirts. They will pressure to buy timeshares. Other than that the hotel is nice and clean. Great location they had everything you need. Food wise was great I met my needs. All inclusive is the way to go.
Jose, 3-night family trip
Verified Expedia guest review

8/10 Very good

Bilal El, 5-night trip
Verified Expedia guest review

6/10 Good

There is not enough activity for kids
Suhaila, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Clean place. Swimming pools very clean as well. Staff very nice. Good customer service.
Eliseba, 4-night trip
Verified Expedia guest review

8/10 Very good

I loved the beach. It was beautiful. Most of the other hotels did not have a beach.
Thomas, 6-night family trip
Verified Expedia guest review

6/10 Good

Property was very good. The pools and the views were nice. The housekeeping was at different times every day, don’t know why. The food options are very limited.
Rajesh, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The best hotel in cancun
vanessa, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff very friendly and knowledgeable.
Devindra, 3-night family trip
Verified Expedia guest review

8/10 Very good

Great resort. It was annoying that not everything was not all inclusive
Jeff, 5-night romance trip
Verified Expedia guest review

6/10 Good

Overall a wonderful family resort. Check-in staff, room service, house cleaners and restaurant service team members were helpful and friendly. The property has several large pools and is very close to the beach. The views are amazing! The pool bar staff on Royal Sands I were very, very slow. It’s a 30 minute process to order a beer (10 min wait, additional 10 min after you order, and another 10 minutes to get your room key back). If you ask for a mixed drink good luck, it could take another 10-15 mins. Not to mention the pool gets significantly murky later in the afternoon. The pool staff at Royal Sands II were amazing. Our bartender was Mario, I think he had only been there 6 months. We called him Super Mario. He mixed up a French 75, amazing Margarita and several other cocktails. This pool remained as clean in the afternoon as it was in the morning. Overall, a great resort with just a few areas to improve.
Eugene, 5-night trip with friends
Verified Expedia guest review

8/10 Very good

We like this property and have stayed here before. The issue with this most recent stay is that it’s a time share property and they made us change rooms after the first night to accommodate a time share holder. They said I should have been notified when booking but I was not notified until I received an email on the day of my arrival letting me know that I would not have to change rooms. In the end, we did have to change rooms and the whole process seemed chaotic and inconvenient. They need to be more clear about this policy, and they need to be more accommodating to guests who are not time share holders, because we are still paying guests. Lines at the reception desk were often quite long and there were always more employees helping the time share members than other customers. We do love the location but may consider staying elsewhere on our next visit.
Janica, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

I love everything
HENRY, 3-night family trip
Verified Expedia guest review

8/10 Very good

Long waiting time everyday we had dinner in average 2 hours to get your food
Jose De Jesus Martinez, 6-night family trip
Verified Expedia guest review