The Royal Sands Resort & Spa All Inclusive

4.0 star property
Beachfront property with spa, near La Isla Shopping Mall

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Exterior
On the beach, white sand, sun-loungers, beach umbrellas
Exterior
Balcony view
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Spa
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Marina
  • On the beach
  • 4 restaurants and 2 poolside bars
  • Full-service spa
  • 4 outdoor pools
  • Free children's club
  • Free area shuttle
  • 4 outdoor tennis courts
  • Health club
  • Free use of bicycles
  • Beach umbrellas

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Microwave
The price is €348
includes taxes & fees
8 Jan - 9 January 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

Junior Suite, 2 Double Beds, Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Pillow-top bed
Premium bedding
Ceiling fan
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Deluxe Suite, 1 Bedroom

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

Junior Suite - Two Children

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 128 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

Deluxe Suite, 2 Bedrooms, Beachfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 128 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

Deluxe Suite, 1 Bedroom, Beachfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 88 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

Junior Suite, Beachfront

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Pillow-top bed
Premium bedding
Ceiling fan
  • 40 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

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About the area

Map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500

What's nearby

  • Marlin Beach - 11 min walk
  • Cancun Interactive Aquarium - 18 min walk
  • La Isla Shopping Mall - 18 min walk
  • Aquaworld - 2 min drive
  • Delfines Beach - 6 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive
  • Free local area shuttle

Restaurants

  • ‪La Veranda - ‬1 min walk
  • ‪Ilios Restaurant - ‬13 min walk
  • ‪Taboo Cancun - ‬1 min drive
  • ‪Hacienda Sisal - Mexican Restaurant Cancun - ‬2 min walk
  • ‪Puerto Madero - ‬1 min drive

About this property

The Royal Sands Resort & Spa All Inclusive

At The Royal Sands Resort & Spa All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball and beachside drinks, plus you'll only be a five-minute drive from La Isla Shopping Mall. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. La Veranda, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 poolside bars, a marina and a free kid's club. Fellow travellers say great things about the pool and helpful staff.

All-inclusive

All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included
Basic alcoholic drinks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Snorkelling

Land activities

Cycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to off-site nightclubs
On-site live performances
Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 340 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 4 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-out available
  • Minimum check-in age – 25
  • Check-out time is 11 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • All guests, including children, are required to present a valid government-issued ID card at check-in.
  • The credit card used to book the reservation must be presented by the cardholder at check-in.
  • Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
  • One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 25

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free uncovered on-site extended parking

Off-site

  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free self-service breakfast each morning 7:00 AM–11:00 AM
  • 4 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop
  • Paddleboard on-site

What to do

  • On the beach
  • Tennis lessons
  • Beach volleyball
  • Basketball
  • Snorkelling
  • Paddleboard on-site
  • Shopping
  • Pool table
  • Air hockey
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Paddleboard on-site

Facilities

  • 15 buildings/towers
  • Built in 2000
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 4 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Marina
  • 4 outdoor tennis courts
  • Traditional architecture

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • LED light bulbs
  • Cleaning supplies

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Dining

La Veranda – This poolside family restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Hacienda Sisal – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Char Hut – This poolside café specialises in American cuisine and only serves light fare. Open daily.
Sidelines Sports Bar – On-site sports bar. Happy hour is offered. Open daily.
Sand Dollar – This seafood restaurant serves lunch and dinner. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 300.00 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 4.57 per accommodation, per night

Optional extras

  • Late checkout can be arranged for an extra charge of USD 500 (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands All Inclusive All-inclusive property
Royal Sands Cancun
Royal Sands
The Royal Sands Spa
The Royal Sands Resort Spa
The Royal Sands Resort Spa All Inclusive
The Royal Sands All Inclusive Resort Spa
The Royal Sands Spa Optional All Inclusive
The Royal Sands Resort & Spa All Inclusive Cancun

Frequently asked questions

Does The Royal Sands Resort & Spa All Inclusive offer free cancellation for a full refund?
Yes, The Royal Sands Resort & Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Royal Sands Resort & Spa All Inclusive?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at The Royal Sands Resort & Spa All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Royal Sands Resort & Spa All Inclusive?
Yes, there's free extended parking.
What are the check-in and check-out times at The Royal Sands Resort & Spa All Inclusive?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 500 (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at The Royal Sands Resort & Spa All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (16-min drive) and Royal Yak Casino and Sports Book (17-min drive) are both nearby.
What is there to do at The Royal Sands Resort & Spa All Inclusive and nearby?
Have fun with on-site activities such as snorkelling, volleyball and cycling and improve your game at the on-site tennis courts. Additional recreation on-site includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. The Royal Sands Resort & Spa All Inclusive also has 2 poolside bars and a health club, as well as an arcade and a garden.
Are there restaurants at or near The Royal Sands Resort & Spa All Inclusive?
Yes, there are 4 on-site restaurants, featuring international cuisine and poolside dining.
What's the area around The Royal Sands Resort & Spa All Inclusive like?
The Royal Sands Resort & Spa All Inclusive is a short 18-minute walk from La Isla Shopping Mall and 11 minutes' walk from Hotel Zone Beaches. The local area is walkable and popular for its beaches.

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great Spot!
The staff here is so helpful and friendly! I never felt pressured by time share sales and they assisted me in many different ways. The food was great, though we wished the Sidelines Bar was open during the day. Our weather wasn't great, so finding places during heavy rains was challenging. The flag reserve system for Beach and poolside chairs is competitive, but we did get nice spots each day. Transportation to and from the hotel, arranged through Thomas Moore system was great! Luz Hernandez did an exceptional job with our room care.
Lisa, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Joshua, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Had a grewt time around the resort foing various actiivities.
sean, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Deqa, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Alondra, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lindsay, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Royal sands
My stay was very pleasant, effortlessly checked in early by Nahomi to being escorted to my room without a sales pitch. Lots of choices for food and entertainment. The property is within walking distance to shop's. Highly recommend.
Charity, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Courtney, 1-night trip
Verified Hotels.com guest review

6/10 Good

Cancun
The place was great except for the food. The food was bland, not much of a choice
Minnie, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Staff was very nice and helpful. The resort was very clean and they were always there trying to keep us safe even during some hurricane effects. I would definitely go back to this resort!
Skylar Alexis Natoma, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

I love this hotel and the staff is wonderful I keep coming back
David, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The lobby's smell was very intense. However, the staff and service was excellent. They did their best despite there being a hurricane. I appreciated their safety measures of checking our transportation company and driver's license information before we left. Antonio from room service was always so timely and friendly. Food wasn't the best but that is to be expected. Overall, my friends and I still had a great time.
Samantha, 5-night trip with friends
Verified Expedia guest review

4/10 Fair

Terrible customer service. Check in receptionist looks like we’re bothering her, Fernando with eye glasses made us feel so uncomfortable by giving us dirty look. Info session was waste of time. I would be ok with outdated hotel but horrible customer service is not acceptable. 4 times in Mexico and this is the only hotel I had bad experience. Food is so-so. Parnasus & Paradisus are much better in customer service you’d feel really on vacation. Not with Royal Sands.
Cheann Salisi, 3-night family trip
Verified Expedia guest review

8/10 Very good

Calin, 6-night trip
Verified Expedia guest review

8/10 Very good

Food was very good beach and pools are very nice
Russell E, 6-night family trip
Verified Expedia guest review

8/10 Very good

We enjoyed a large family vacation at The Royal Sands All-Inclusive in Cancun, Mexico. We had adults, teens, children, and an infant. Our hotel room was spacious, clean, and well stocked with dishes, sodas, water, and toiletries. No matter which room you choose, you’re a short walk across the property and immediately on the beautiful beach. There are several restaurants and entertainment on site. food was 7/10-for being on the coast in Mexico I expected a little more fresh seafood and tasty options. The poolside bar did close a little early for our liking but the restaurants were available if needed. The staff are AMAZING! Most extra activities are quite pricy but the hotel will help you book and transport to your choice. Don’t forget, there is also a daily resort fee that will be tacked on at time of check-in. Buses run 24/7 in the hotel zone and are cheap fare, safe, and reliable so if you don’t want to use the property taxi that is more expensive- that was a great option as there is a bus stop immediately outside of the resort. Bring cash as most everywhere you go, tips are appreciated.
Lindsey, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

It was my second time in this property, Everything was good the only complaint is that they don’t serve food in the pool bar anymore.
Jorge, 7-night family trip
Verified Expedia guest review

8/10 Very good

I have stayed at this property many times. Was disappointed in all the surcharges they have now. The buffet was smaller too. I don’t think Expedia should advertise this place as all inclusive. Also dinning options are less to choice from.
Patricia Ann, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

I love the property offering 2-3 pools with only a 3 minute walk from the property was amazing! They provide dinner shows on site and have 3 restaurants in the resort. They have other restaurants in their other resorts they offer transportation to those no charge if you have the all inclusive package. It was a great experience looking forward to go back and do some excursions. Get the all inclusive it’s worth it.
Judy, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

I have been here six times - can’t wait for the seventh
Christopher, 5-night family trip
Verified Expedia guest review

8/10 Very good

Very nice vacation
John, 6-night trip
Verified Expedia guest review

10/10 Exceptional

I loved the pool scenery. The pool staff was rude and didn’t seem to want to serve. The food was good but it could have been better. I had to keep in mind that it wasn’t American food. They need more options. Room service took anywhere from 1-2 hours each time. It was a great place to stay. The staff was ok, they could be better as well. Overall, I had an amazing time. I would stay again. The entire resort shuts down by 11pm.
Amina, 3-night family trip
Verified Expedia guest review

8/10 Very good

The only thing I would say is that sidelines should open longer than 9/10 at night on a weekend or when y’all have karaoke.
Megan, 7-night family trip
Verified Expedia guest review

8/10 Very good

Angela, 6-night trip
Verified Expedia guest review

2/10 Poor

Tannya, 3-night trip
Verified Expedia guest review