Hotel Mallorca, connected to a shopping center, offers an inviting atmosphere with a grocery shopping service and daily manager's reception. Relax by the outdoor pool or children’s pool surrounded by sun loungers; afterwards grab coffee at the on-site cafe.
Carretera Palenque - Pakal Na #5, entre 8a. avenida nte pte y 5a. ave, Palenque, CHIS, 29960
What's nearby
El Panchán - 10 min walk
Aluxes Eco Park - 4 min drive
Palenque National Park - 6 min drive
Misol-Ha Waterfalls - 7 min drive
Palenque Archaeological Zone - 10 min drive
Getting around
Palenque, Chiapas (PQM-Palenque Intl.) - 2 min drive
Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 106 min drive
Restaurants
Cafe Jade - 10 min walk
Restaurante Maya Cañada - 8 min walk
Mr. Taco - 11 min walk
Chivo's Mar & Tierra - 10 min walk
La Selva - 10 min walk
About this property
Hotel Mallorca
When visiting Palenque, Hotel Mallorca is a great choice to consider. Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. Other features include a children's pool, a terrace and a garden.
Languages
English, Spanish
At a glance
Hotel size
32 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 1 AM
Express check-in/out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 1 PM
Late check-out subject to availability
Special check-in instructions
The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Parking
On-site parking is limited
Other information
Designated smoking area (fines apply)
No alcohol allowed on site
Property amenities
Food and drink
Restaurant
Coffee shop
Free daily reception
Travelling with children
Children stay for free (see details)
Children's pool
Local/corner shop
What to do
Access to nearby outdoor pool
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Free food/drink shopping service
Free newspapers in reception
Luggage storage
Pool loungers
Facilities
2 buildings/towers
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Traditional architecture
Room amenities
Be entertained
32-inch LED TV
Premium cable channels
First-run films
Home comfort
Air conditioning
Sleep well
Blackout curtains
Turndown service
Premium bedding
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Desk
Free newspapers
Free long-distance and local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Fees & policies
Optional extras
Late checkout can be arranged for an extra charge of MXN 70.00 (subject to availability)
Credit card charges are subject to an extra charge of 2 per cent
Pool, spa, & gym (if applicable)
Pool access available from 10 AM to 9 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Mallorca Palenque
Mallorca Palenque
Hotel Mallorca Hotel
Hotel Mallorca Palenque
Hotel Mallorca Hotel Palenque
Frequently asked questions
Does Hotel Mallorca offer free cancellation for a full refund?
Yes, Hotel Mallorca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Mallorca?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10 AM to 9 PM.
Are pets allowed at Hotel Mallorca?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Mallorca?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Mallorca?
Check-in start time: 3 PM; check-in end time: 1 AM. Check-out time is 1 PM. Late check-out is available for a charge of MXN 70.00 (subject to availability). Express check-in and check-out are available.
What is there to do at Hotel Mallorca and nearby?
Hotel Mallorca has an outdoor pool and a garden, as well as access to a nearby outdoor pool.
Are there restaurants at or near Hotel Mallorca?
Yes, there's an on-site restaurant.
What's the area around Hotel Mallorca like?
Hotel Mallorca is a short 2-minute drive from Palenque, Chiapas (PQM-Palenque Intl.) and 10 minutes' walk from El Panchán.
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Hotel Mallorca Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
7.4/10
Staff & service
9.0/10
Amenities
7.4/10
Property conditions & facilities
Reviews
8/10 Very good
26 February 2020
el servicio y la ubicación es excelente, un poco de ruido en la alberca pero sin problema
CARLOSRODRIGUEZ
CARLOSRODRIGUEZ, 7-night trip
6/10 Good
29 January 2020
Séjour gâché par des personnes qui buvaient des bières et ont parlé juste devant notre comme s'ils étaient seuls au monde pendant 2h alors que l'on essayait de dormir. Vu l'insonorisation au Mexique, c'est comme s'ils étaient dans notre chambre. Des membres de l'hôtel (a supposer qu'ils n'en étaient pas) aurait dû intervenir.
Hôtel bien situé et parking sécurisé
Mickaël
Mickaël, 1-night trip
10/10 Exceptional
7 May 2019
Verified traveller
1-night trip
8/10 Very good
28 April 2019
It was ok. Staff was good. Good food at the restaurant . No cmplaints
Verified traveller
2-night trip
10/10 Exceptional
19 January 2019
OLEKSII
OLEKSII, 1-night trip
8/10 Very good
31 December 2018
Muy buena atencion del personal del hotel.
Roberto
Roberto, 2-night trip
2/10 Poor
10 December 2018
Hotel cochambroso, sin agua caliente, cuarto de baño insalubre incrustado de mala manera en medio de la habitación, sonoridad terrible sensación de cuarto compartido.
Verified traveller
1-night trip
10/10 Exceptional
6 November 2018
MUY CERCA DEL CENTRO DE PALENQUE Y SUS BALNEARIOS NATURALES
ROBERTO
ROBERTO, 1-night trip
8/10 Very good
28 August 2018
Bueno, bonito y barato
Un hotel pequeño pero comodo y limpio, bien ubicado, las camas excelentes para descansar. Baños limpios y agua caliente. Excelente oara regresar a descansar despues de los tours a las pirámides o cascadas.
Guillermo
Guillermo, 2-night trip
6/10 Good
22 August 2018
amabilidad
Su personal es muy amable y muy limpias las habitaciones.
Verified traveller
1-night trip
10/10 Exceptional
6 June 2018
buen hotel por las ruinas
muy buena cómoda y tranquila hotel próximo a las ruinas de palenque y supermercado a un lado con cajeros automáticos
david
david, 1-night trip
10/10 Exceptional
18 March 2018
Hotel agradable, ambiente familiar.
El hotel se encuentra céntrico, llegando a la ciudad. El personal muy atento y las habitaciones limpias y cómodas. Cuenta con alberca y chapoteadero para los niños. Muy recomendable y económico.
Jose Manuel
Jose Manuel, 1-night trip
6/10 Good
17 February 2018
Low end 3 star
As of 02/2018, there is no hot water, and the restaurant is closed. The Cafe Colibri, four blocks away by the ADO station, opens at 7.
John P
John P, 2-night trip
10/10 Exceptional
18 January 2018
OLEKSII
OLEKSII, 1-night trip
This review was submitted before 2018 and has not been verified.
8/10 Very good
31 December 2017
Ilse
Ilse, 2-night trip
This review was submitted before 2018 and has not been verified.
8/10 Very good
25 November 2017
Marcela
Marcela, 2-night trip
This review was submitted before 2018 and has not been verified.
8/10 Very good
10 November 2017
dia libre
fue buena solo pase un dia libre el hotel cumplio mis espectativas
david
david, 1-night trip
This review was submitted before 2018 and has not been verified.
8/10 Very good
6 September 2017
Nice
Agradable estancia en el hotel, a 10 min del centro.
gin
gin, 1-night trip
This review was submitted before 2018 and has not been verified.
8/10 Very good
5 September 2017
Habitaciones limpias y cómodas, el wifi nos llegaba muy bien a la habitación, buena relación precio-calidad. Está a un lado de una tienda de autoservicio y como 7 minutos del centro.
Darzee
Darzee, 1-night trip
This review was submitted before 2018 and has not been verified.
8/10 Very good
10 May 2017
Hotel agradable en general
Solo estuvimos una noche, en general las habitaciones buenas, el problema en muchos hoteles y este no fue la excepción, son las almohadas, no tienen variedad y a veces son la diferencia entre dormir bien o no. La habitación limpia, la regadera bien, agua caliente abundante. No disfrutamos otras instalaciones del hotel porque llegamos tarde y salimos muy temprano.
Verified traveller
This review was submitted before 2018 and has not been verified.
8/10 Very good
4 March 2017
Hotel limpio, cómodo, bien ubicado, alberca bien.
Desaparecieron unas sandalias de marca, de la habitación estando ausentes, preguntamos en la Admón. por ellas y negaron saber algo al respecto, lástima sentaron un mal precedente.
Alejandro
This review was submitted before 2018 and has not been verified.
6/10 Good
12 February 2017
A good spot to stop for one night to go to the ruins
robert g
This review was submitted before 2018 and has not been verified.
8/10 Very good
5 January 2017
Hotel tranquilo, limpio e ideal para familias
Una estancia muy tranquila con excelente atención y limpieza. Ideal para familias.
Mirna Crisstina
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
22 December 2016
Close to bus station and to big grocery store
Nice large room, big shower, good value. Helpful staff
john
This review was submitted before 2018 and has not been verified.