Puerto Cancun Marina Town Center - 5 min drive - 3.6 km
Ultramar Ferry Puerto Juárez - 7 min drive - 4.8 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive
Restaurants
Pescaditos - 3 min walk
Carl's Jr. - 5 min walk
Bao Vegan - 5 min walk
100% Natural - 5 min walk
Taqueria Angel - 5 min walk
About this property
Hotel Arco Maya
Hotel Arco Maya features a rooftop terrace and puts you within a 10-minute walk of Plaza 28. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Plaza Las Americas and Puerto Cancun Marina Town Center are a short five-minute drive away.
Languages
English, Spanish
At a glance
Hotel size
17 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 12:30 PM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free secured, uncovered on-site self-parking
On-site parking includes off-street options
Free off-site parking within 3 ft
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:30 AM–11:00 AM
Restaurant
Bar/lounge
Barbecue grills
Free daily reception
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Rooftop terrace
An outdoor pool
Outdoor furniture
Accessibility
Upper floors accessible by stairs only
Step-free path to entrance
Room amenities
Be entertained
40-inch LED TV
Digital TV channels
Streaming services
Home comfort
Air conditioning
Ceiling fan
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Spring water bath
Bath only
Soap and shampoo
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Hotel Arco Maya Hotel
Hotel Arco Maya Cancun
Hotel Arco Maya Hotel Cancun
Frequently asked questions
Does Hotel Arco Maya offer free cancellation for a full refund?
Yes, Hotel Arco Maya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Arco Maya?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Arco Maya?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Arco Maya?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Arco Maya?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 12:30 PM.
Is there an on-site casino at Hotel Arco Maya?
No, this hotel doesn't have a casino, but PlayCity Casino (15-min walk) and Royal Yak Casino and Sports Book (3-min drive) are both nearby.
What is there to do at Hotel Arco Maya and nearby?
Hotel Arco Maya has an outdoor pool.
Are there restaurants at or near Hotel Arco Maya?
Yes, there's an on-site restaurant.
Does Hotel Arco Maya have rooms with private hot tubs?
Yes, each room has a spring water bath.
What's the area around Hotel Arco Maya like?
Hotel Arco Maya is a short 8-minute walk from Plaza 28 and 8 minutes' walk from Las Palapas Park.
Hotel Arco Maya Reviews
Reviews
5.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0/10
Cleanliness
5.0/10
Staff & service
6.0/10
Property conditions & facilities
5.0/10
Eco-friendliness
Reviews
2/10 Poor
28 February 2023
Mirian
Mirian, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
24 December 2022
Queja
En la pagina mostraba y se anotaba camas queen, fueron matrimoniales, sin servicio de internet ni de televisión