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Hotel NYX Cancun All Inclusive

Photo gallery for Hotel NYX Cancun All Inclusive

On the beach, white sand, beach cabanas, sun-loungers
On the beach, white sand, beach cabanas, sun-loungers
On the beach, white sand, beach cabanas, sun-loungers
On the beach, white sand, beach cabanas, sun-loungers
2 outdoor pools, pool umbrellas

Overview of Hotel NYX Cancun All Inclusive

Hotel NYX Cancun All Inclusive

3.5 star property
All-inclusive beachfront property with pool bar, near La Isla Shopping Mall

8.4/10 Very good

979 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is €422
Price available on 25/02/2023
Map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500

Room options

About this area

What's nearby

  • In Zona Hotelera
  • La Isla Shopping Mall - 8 min walk
  • Cancun Convention Center - 11 min drive
  • Tortuga Beach - 14 min drive
  • Iberostar Cancun Golf Course - 11 min drive
  • Langosta Beach - 15 min drive
  • Turtle Beach - 18 min drive
  • Delfines Beach - 15 min drive
  • Puerto Cancun Marina Town Center - 21 min drive
  • Plaza Las Americas - 24 min drive
  • Ultramar Ferry Puerto Juárez - 29 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Tacun - 3 min walk
  • Maria Marie - 8 min walk
  • Pelicanos - 8 min walk
  • Asiana - 8 min walk
  • Cambalache - 9 min walk

About this property

Hotel NYX Cancun All Inclusive

At Hotel NYX Cancun All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas and beach massages, plus you'll be within a 10-minute walk of La Isla Shopping Mall. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages. Deck, one of 4 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this all-inclusive property include 2 bars/lounges, a poolside bar and a fitness centre. Fellow travellers say great things about the overall value and location.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
On-site PCR COVID-19 testing is available for a USD 85 on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is available for a USD 35 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 196 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property offers health screenings for COVID-19. Guests should contact the front desk upon arrival to schedule departure health screenings.
  • The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Local/corner shop

What to do

  • On the beach
  • Beach volleyball
  • Shopping

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • ATM/banking
  • Terrace
  • Television in common areas
  • Fitness centre
  • 2 outdoor pools
  • Spa services
  • Hot tub

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • English
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Deck – This restaurant specialises in international cuisine and serves lunch and dinner.
Bellavista – This restaurant only serves breakfast. Open daily.
Chianti – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.
Umami – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open selected days.

Fees & policies

Refundable deposits

  • Deposit: USD 150 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 35 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • Airport shuttle service for children up to age 12 costs USD 35 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

On-site PCR COVID-19 testing is available for a USD 85 fee, and antigen/rapid COVID-19 testing is available for a USD 35 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

Policies

<p>Noise-free guestrooms cannot be guaranteed.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Nyx Cancun Inclusive Inclusive
Hotel Nyx Cancun All Inclusive Cancun
Hotel Nyx Cancun All Inclusive All-inclusive property
Hotel Nyx Cancun All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Hotel NYX Cancun All Inclusive offer free cancellation for a full refund?
Yes, Hotel NYX Cancun All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel NYX Cancun All Inclusive?
As of 5 February 2023, prices found for a 1-night stay for 2 adults at Hotel NYX Cancun All Inclusive on 25 February 2023 start from €422, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel NYX Cancun All Inclusive?
This property confirms that on-site COVID-19 testing (PCR screening) is available for a fee. Furthermore, on-site COVID-19 testing (antigen/rapid screening) is available for a fee, disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Hotel NYX Cancun All Inclusive?
Yes, there are 2 outdoor pools.
Are pets allowed at Hotel NYX Cancun All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel NYX Cancun All Inclusive?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel NYX Cancun All Inclusive?
Yes, an airport shuttle is available. The charge is USD 35 per vehicle one-way.
What are the check-in and check-out times at Hotel NYX Cancun All Inclusive?
You can check in from 3:00 PM - anytime. Check-out time is noon.
Is there an on-site casino at Hotel NYX Cancun All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (12-min drive) and Royal Yak Casino and Sports Book (13-min drive) are both nearby.
What is there to do at Hotel NYX Cancun All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Relax in the hot tub or enjoy the use of other amenities, which include 2 outdoor pools and 2 bars. Hotel NYX Cancun All Inclusive also has a fitness centre and beach cabanas, as well as spa services.
Are there restaurants at or near Hotel NYX Cancun All Inclusive?
Yes, there are 4 on-site restaurants, featuring international cuisine. Nearby restaurants include Maria Marie (8-min walk), Pelicanos (8-min walk) and Asiana (8-min walk).
What's the area around Hotel NYX Cancun All Inclusive like?
Hotel NYX Cancun All Inclusive is a short 8-minute walk from La Isla Shopping Mall and 3 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travellers say that the property is in a great location.

Reviews

8.4

Very good

8.9/10

Cleanliness

8.8/10

Staff & service

8.3/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Fair

Not good
The room was big and clean, however the bathroom had no ventilation at all… you know what I mean. It’s terrible!! Two sinks in the bathroom were clogged during entire stay. We asked for the plumber - he never came. The food was tasty but every day the same, very-very limited selection. There is only one restaurant to which you can’t make a reservation bc online form is not working and it’s the only way to make the reservation. So only one place to eat is restaurant/buffet where half a menu not included and you have to pay. Oh, there was also sushi bar, but we are not big sushi fans, so didn’t work for us. Staff was nice, no complaints there. Overall - not worth the price at all.
Yevgeniya, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We had a great time staying at the NYX hotel! The views of the ocean were breathtakingly beautiful. Our room was spacious and always clean. There were a lot of food choices. Special shoutout and thanks to Fernando from the Deck restaurant that made our stay extra special! He provided excellent service in a quick manner that had us impressed-definitely deserves a raise! Overall we had a wonderful time there and would recommend and come back again!
Verified Expedia guest review

10/10 Exceptional

The amount of attention given to us during our stay was amazing. My only complaint, lots of steps
Laurie, 4-night trip
Verified CheapTickets guest review

8/10 Very good

This was our second time here. I was with a small group of friends again. Everything was great except the service in the restaurant on the beach deck seemed slower than usual. We’re a pretty laid back and easy going group but there were several times where we’d been waiting a lot longer than usual and eventually got up and left. Overall though, we would stay again and the rest of the experience was amazing.
Rayna, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The small feel of the hotel is nice, I do not like that you are limited to the restaurants with all inclusive, our last evening we planned to use our 2nd Italian night and it was closed! The entertainment staff, rodrigo, Víctor and Jonathan are great and nice as can be! Evely Samanta is by far the best wait staff and if you get her you will have the best, she is on top of everything and should be management! Eduardo was our favorite waiter also, and if you’re on the beach look for Paul!
oscar, 7-night family trip
Verified Orbitz guest review

8/10 Very good

Klaus Heinrich, 4-night trip
Verified Expedia guest review

10/10 Exceptional

I love this Hotel the service was outstanding they treat you like royalty and everyone always has a smile on their face. The waiters from the restaurant The Deck are the absolute best as well as Eduardo from the breakfast area.
Anna Avelina, 5-night family trip
Verified Expedia guest review

2/10 Poor

The food staff and bar staff everything else was horrible
oneil, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff made us feel so comfortable and special. We can't wait to go back again
Sharon, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

We had an amazing stay at the NYX, everyone made our time there so relaxing. It's very rare I come home from a vacation so relaxed, but our time at the NYX made it possible. Our room was great, the AC worked really well, so often tropical destinations get away with no AC because of the "ocean breezes" but it was great, comfortable bed and drinks in the mini fridge. We spent most of our time either at the pool or on the beach, and it's a very short walk to get there from our room. I loved everything about our stay, from the food to the service to the views. You can't go wrong staying at the NYX!
Matt, 7-night romance trip
Verified Expedia guest review