Choose dates to view prices

Cyan Cancun Resort & Spa

Photo gallery for Cyan Cancun Resort & Spa

Exterior
Private beach, white sand, sun-loungers, beach umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
Superior Suite, Balcony, Sea View | Terrace/patio
Superior Suite, Sea View | In-room safe, desk, laptop workspace, blackout curtains

Overview of Cyan Cancun Resort & Spa

Cyan Cancun Resort & Spa

3.5 star property
3.5-star beachfront hotel with outdoor pool, near Delfines Beach

7.6/10 Good

128 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bar
The price is €141
Price available on 08/02/2023
Map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500

Room options

About this area

What's nearby

  • In Zona Hotelera
  • Delfines Beach - 21 min walk
  • Iberostar Cancun Golf Course - 1 min drive
  • La Isla Shopping Mall - 7 min drive
  • Riviera Cancun Golf Resort - 14 min drive
  • Cancun Convention Center - 19 min drive
  • Tortuga Beach - 22 min drive
  • Langosta Beach - 23 min drive
  • Turtle Beach - 27 min drive
  • Puerto Cancun Marina Town Center - 30 min drive
  • Moon Palace Golf Club - 31 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Navios - 11 min walk
  • El Galeon del Caribe - 16 min walk
  • Xkat-ik - 3 min drive
  • Da Vinci - 4 min drive
  • Restaurante Benazuza - 4 min drive

About this property

Cyan Cancun Resort & Spa

Placing you 1.1 mi (1.7 km) from Delfines Beach and 4.6 mi (7.4 km) from La Isla Shopping Mall, Cyan Cancun Resort & Spa offers an airport shuttle (available 24 hours) for USD 50 per person. Guests can take a dip in the outdoor pool and indulge in beachside massages. Other highlights include a beach bar, a terrace and a garden.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Guest accommodations are accessible via mobile device

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

At a glance

Hotel size

  • 155 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Beach bar
  • Poolside bar

What to do

  • On a private beach
  • Free beach club

Services

  • 24-hour front desk
  • Luggage storage
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Terrace
  • An outdoor pool

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Single sofa bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Cleaning fee: USD 1.65 per accommodation, per night
  • Service fee: USD 1.5 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from August 20 2022 to March 31 2023 (dates subject to change):
  • Spa/Beauty services

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a smoke detector and a security system on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Frequently asked questions

Does Cyan Cancun Resort & Spa offer free cancellation for a full refund?
Yes, Cyan Cancun Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Cyan Cancun Resort & Spa ?
As of 4 February 2023, prices found for a 1-night stay for 2 adults at Cyan Cancun Resort & Spa on 8 February 2023 start from €141, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Cyan Cancun Resort & Spa ?
This property confirms that disinfectant is used to clean the property and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Cyan Cancun Resort & Spa ?
Yes, there's an outdoor pool.
Are pets allowed at Cyan Cancun Resort & Spa ?
Sorry, pets aren't allowed.
Is parking offered on site at Cyan Cancun Resort & Spa ?
Yes, there's free self parking.
Is an airport shuttle service offered by Cyan Cancun Resort & Spa ?
Yes, an airport shuttle is available. The charge is USD 50 per person one-way.
What are the check-in and check-out times at Cyan Cancun Resort & Spa ?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Cyan Cancun Resort & Spa ?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (20-min drive) and PlayCity Casino (21-min drive) are both nearby.
What is there to do at Cyan Cancun Resort & Spa and nearby?
Cyan Cancun Resort & Spa has a private beach and an outdoor pool, as well as a garden.
Are there restaurants at or near Cyan Cancun Resort & Spa ?
Yes. Nearby restaurants include Navios (11-min walk), Xkat-ik (2.1 mi) and Da Vinci (2.2 mi).
What's the area around Cyan Cancun Resort & Spa like?
Cyan Cancun Resort & Spa is a short 18-minute walk from Iberostar Cancun Golf Course and 8 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

Reviews

7.6

Good

7.9/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.1/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

Relaxing
Relaxing location is far from restaurants and downtown but you can easily grab the public bus transport or taxi. The beach is great pool as well you can relax in either one. For the price it was worth it
4-night trip
Verified Hotels.com guest review

6/10 Good

Jose, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

JUST GREAT
RICARDO, 1-night trip
Verified Hotels.com guest review

8/10 Very good

William, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pablo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very Good stay
Great view, right on the beach. Convenience store across the street. Mattees was excellent and linens clean.
John, 2-night trip
Verified Hotels.com guest review

4/10 Fair

beautiful views with terrible smells
the place was well kept but there is a serious problem with the bathroom plumbing. they had us move to two different rooms because the bathroom smelled of manure the whole time we were there. the smell did not go anywhere. It smelled so bad i can still smell it
Stanislav, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Laura, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was amazing ! Definitely recommend !
Jalissa, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to spend your vacation.
Gerardo, 4-night romance trip
Verified Expedia guest review