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Hotel Casa Maya - Near Langosta Beach

Photo gallery for Hotel Casa Maya - Near Langosta Beach

Aerial view
On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
2 outdoor pools, pool loungers

Overview of Hotel Casa Maya - Near Langosta Beach

Hotel Casa Maya - Near Langosta Beach

3.5 star property
3.5-star beachfront aparthotel with water park, near Langosta Beach

8.0/10 Very good

1,301 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Boulevard kukulcan km 5.5 zona hotelera, Cancun, 77500

Room options

About this area

What's nearby

  • In Zona Hotelera
  • Langosta Beach - 1 min drive
  • Turtle Beach - 2 min drive
  • Tortuga Beach - 2 min drive
  • Puerto Cancun Marina Town Center - 4 min drive
  • Cancun Convention Center - 6 min drive
  • Plaza Las Americas - 6 min drive
  • La Isla Shopping Mall - 9 min drive
  • Ultramar Ferry Puerto Juárez - 10 min drive
  • Cancun Mall - 12 min drive
  • Iberostar Cancun Golf Course - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Dolcemente Pompei - 2 min walk
  • La Trattoria - 7 min walk
  • Dag Dag - 4 min drive
  • El Caribeño - 5 min drive
  • Marinero's - 5 min drive

About this property

Hotel Casa Maya - Near Langosta Beach

At Hotel Casa Maya - Near Langosta Beach, you can spend time at the beach enjoying free cabanas, beach umbrellas and volleyball, plus you'll only be within a 10-minute drive of La Isla Shopping Mall. Guests can splash around at the 2 outdoor pools and water park, and those in the mood for pampering can indulge in massages, body wraps and aromatherapy. La Veranda, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. There are 2 bars/lounges and a marina, and apartments offer flat-screen TVs and microwaves. Fellow travellers love the overall value and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Property amenities

Beach

  • On the beach
  • Free beach cabanas
  • Free beach club on site
  • Beach towels
  • Beach sunloungers
  • Beach umbrellas

Pool/Spa

  • 2 outdoor pools
  • Sunloungers
  • Massages
  • Spa services
  • Body treatments
  • Body scrubs
  • Body wraps
  • Hydrotherapy
  • Manicures and pedicures
  • Aromatherapy
  • Facials

Internet

  • Free WiFi

Parking and transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 9:00 AM to 11:00 PM
  • Airport shuttle at scheduled times, on request
  • Local area shuttle (surcharge)
  • Car not required

Family friendly

  • Free cot/infant bed
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Children's games

Restaurants on site

  • La Veranda
  • Las Brisas

Food and drink

  • Microwave
  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 370 for adults and MXN 185 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Minibar
  • Snack bar/deli
  • Room service available

Bedrooms

  • Down duvet
  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Soap
  • Free toiletries
  • Toilet paper
  • Shampoo
  • Hairdryer

Entertainment

  • 32-inch flat-screen TV with cable service
  • TV in a common area

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Computer station

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Lift
  • Grab bar in bath
  • Handrails in stairwells
  • Pool access ramp on site
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Window screens
  • Phone
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)

Location highlights

  • Near the ocean
  • Near the sea
  • Near the boardwalk
  • Near the airport
  • In the entertainment district

Things to do

  • Health club
  • Water park admission (surcharge)
  • Basketball on site
  • Motorised watercraft on site
  • Beach volleyball on site
  • Volleyball on site
  • Marina on site
  • Windsurfing nearby
  • Golf lessons nearby
  • Segway hire/tours nearby
  • Zip-lining nearby
  • Skydiving nearby
  • Ecotours nearby
  • Golf nearby
  • Boat tours nearby
  • Snorkelling nearby

Safety features

  • Smoke detector
  • Window guards

General

  • 321 rooms
  • 8 floors
  • 2 buildings

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

La Veranda – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Las Brisas – This restaurant specialises in international cuisine and serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 72.62 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 370 for adults and MXN 185 for children
  • Airport shuttle service is offered for an extra charge of MXN 1600 per vehicle (roundtrip. Maximum occupancy 8)
  • Local area shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge

Renovations and closures

This property is closed from 1 May 2023 to 31 December 2023 (dates subject to change).
This property will be closed from 1 May 2023 to 31 December 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility or hot tub

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a smoke detector and window guards on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hotel Casa Maya Cancun
Hotel Casa Maya
Casa Maya Cancun
Casa Maya
Hotel Casa Maya
Casa Maya Near Langosta Cancun
Hotel Casa Maya Near Langosta Beach
Hotel Casa Maya - Near Langosta Beach Cancun
Hotel Casa Maya - Near Langosta Beach Aparthotel
Hotel Casa Maya - Near Langosta Beach Aparthotel Cancun

Frequently asked questions

Is Hotel Casa Maya - Near Langosta Beach currently open?
This property is closed from 1 May 2023 to 31 December 2023 (dates subject to change).
How much does it cost to stay at Hotel Casa Maya - Near Langosta Beach?
As of 3 February 2023, prices found for a 1-night stay for 2 adults at Hotel Casa Maya - Near Langosta Beach on 6 March 2023 start from €137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Casa Maya - Near Langosta Beach offer free cancellation for a full refund?
Yes, Hotel Casa Maya - Near Langosta Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Casa Maya - Near Langosta Beach?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Casa Maya - Near Langosta Beach?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hotel Casa Maya - Near Langosta Beach?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Casa Maya - Near Langosta Beach?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Casa Maya - Near Langosta Beach?
Yes, an airport shuttle is available from 9:00 AM to 11:00 PM on request. The charge is MXN 1600 per vehicle roundtrip.
What are the check-in and check-out times at Hotel Casa Maya - Near Langosta Beach?
You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge. Express check-out and contactless social distancing and check-out are available.
What is there to do at Hotel Casa Maya - Near Langosta Beach and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes basketball and volleyball. Enjoy a swim in one of the 2 outdoor swimming pools or use the aparthotel's other amenities, which include 2 bars and a water park. Hotel Casa Maya - Near Langosta Beach also has a health club and spa services, as well as a garden.
Are there restaurants at or near Hotel Casa Maya - Near Langosta Beach?
Yes, there are 2 on-site restaurants, featuring international cuisine. Nearby restaurants include La Trattoria (7-min walk), Dag Dag (2.5 mi) and El Caribeño (2.6 mi).
What's the area around Hotel Casa Maya - Near Langosta Beach like?
Hotel Casa Maya - Near Langosta Beach is a short 14-minute walk from Tortuga Beach and 4 minutes' walk from Langosta Beach. Travellers give top marks for the aparthotel's prime location.

Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.9/10

Amenities

7.6/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Jesus, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Jose, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

America & marcó 2023 trip
ANAÍ at the front desk was amazing! She gave us a great room overlooking the pool and partial ocean view! Her energy was great and was overall very positive at our arrival. Roberto in the outside bar area was great as well going out of their way to get my husband a coco he wanted!
America, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointed
The water was brown coming out of the shower. There was hair on the floor. The room was in bad condition and looked like it hadn’t been taken care of.
1-night trip
Verified Hotels.com guest review

2/10 Poor

the hotel refused to store luggages!
this is probably the worst hotel, as it lacks the very basic service - storing luggages for guests shortly before or after checking in. Almost all hotels in the world would accommodate the luggage storing need for guests, but this one does not. I planed a one-day trip to the island nearby this hotel, and so planned to keep my large luggages to hotel casa maya for one day earlier before my check-in. however, the hotel surprisingly refused to provide this service, even if I'd like to pay for their storage. this forced me to carry my large luggages to the port, take the ferry, transport during the entire island trip, and then bring the same thing back to the hotel in the following day. the hotel not only lacks the necessary facility for guests, but also lacks the right attitude to serve guests. it's the worst service, and I wouldn't recommend it to anyone.
James, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Florie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

R B, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fernando i, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything you could ever ask for
Our stay was amazing. We had an oceanview suite on the top floor. Lots of space and kitchenette was really handy. Nice big balcony and view from the living room. Beautiful night views of the lit up pirate dinner cruises, 2 hot tubs to choose from. Pool was nice and heated. Great breakfast buffet included in our room saved us a lot on our budget. Nice beach, volleyball, fun lots of activities. Themed dinner nights. Computer rental, tours agency, gift shop, and there is even a live web cam so you can see there is no seaweed on the beach. Its 5 buildings away from Captain Hook boat tours and Xcaret lookout tower and ferry to Isla Mujeres. Bus stop out front. Great location
Jennifer, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review