Blvd. Kukulcan, Km 8.5, Manzana 50, Lote 4, Zona Hotelera, Cancun, QROO, 77500
What's nearby
Cancun Convention Center - 10 min walk
Gaviota Azul Beach - 12 min walk
Forum Beach - 12 min walk
Chac Mool Beach - 17 min walk
Hotel Zone Beaches - 16 min drive
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive
Restaurants
Riu - 3 min walk
Starbucks - 5 min walk
Turquesa Restaurant - 3 min walk
Kawachi Specialty Restaurant - 3 min walk
Hotel Miramar - 3 min walk
About this property
Hotel Riu Palace Las Americas - Adults Only- All Inclusive
At Hotel Riu Palace Las Americas - Adults Only- All Inclusive, you can hit the beach to play volleyball or relax on a sunlounger, plus you'll be within a 15-minute walk of Cancun Convention Center. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy and manicures and pedicures. Don Roberto, one of 7 restaurants, serves breakfast, lunch and dinner. Other highlights at this all-inclusive property include 5 bars/lounges, a poolside bar and a health club. The pool and helpful staff get great marks from fellow travellers.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All non-motorised water sports are included.
Water activities
Kayaking
Sailing
Scuba-diving lessons
Snorkelling
Land activities
Fitness facilities
Volleyball
Lessons/classes/games
Aerobics
Water fitness
Entertainment
On-site entertainment and activities
Access to on-site nightclubs
Languages
English, German, Spanish
At a glance
Hotel size
372 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 21
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10:30 AM
7 restaurants
5 bars/lounges
Poolside bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
Barbecue grills
24-hour room service
Snack bar/deli
What to do
On the beach
Fitness classes
Beach volleyball
Kayaking
Sailing
Personal watercraft (motorised)
Snorkelling
Shopping
Bike rentals nearby
Golf lessons nearby
Scuba-diving nearby
Working away
Meeting room
Computer station
Conference space (2099 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sunloungers
Beach towels
Pool loungers
Pool umbrellas
Facilities
1 building/tower
ATM/banking
Garden
Television in common areas
Piano
Health club
Adjacent to a golf course
3 outdoor pools
Full-service spa
Sauna
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
Local culture and ecosystem education
100% renewable energy
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Art Deco architecture
Accessibility
Closed-captioned TV
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Blackout curtains
Turndown service
Bed sheets provided
What to enjoy
Balcony
Separate sitting area
Freshen up
Partially open bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Renova Spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Don Roberto – This buffet restaurant serves breakfast, lunch and dinner.
Sakura – This diner specialises in Japanese cuisine and only serves lunch. Open daily.
Los Arcos – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Krystal – This restaurant specialises in Fusion cuisine and only serves dinner. Open daily.
Black & White – This steakhouse only serves dinner. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MXN 76.00 per accommodation, per night
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Also known as
Riu Palace Las Americas All Inclusive Cancun
Riu Palace Las Americas All Inclusive Adults Cancun
Riu Palace Las Americas Cancun
Riu Palace Las Americas
Riu Palace Las Americas All Inclusive Adults
Riu Palace Las Americas All Inclusive
Riu Palace Las Americas All Inclusive Adults Only
Riu s Americas Inclusive Adul
Riu Palace Las Americas Adults Only All Inclusive
Riu Palace Las Americas All Inclusive Adults Only
Hotel Riu Palace Las Americas All Inclusive Adults Only
Frequently asked questions
Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Palace Las Americas - Adults Only- All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
Yes, there are 3 outdoor pools.
Are pets allowed at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
Check-in start time: 3:00 PM; check-in end time: 11 PM. Check-out time is noon.
Is there an on-site casino at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (9-min drive) and Royal Yak Casino and Sports Book (10-min drive) are both nearby.
What is there to do at Hotel Riu Palace Las Americas - Adults Only- All Inclusive and nearby?
Have fun with on-site activities such as kayaking, sailing and snorkelling. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hotel Riu Palace Las Americas - Adults Only- All Inclusive also has 5 bars and a sauna, as well as a health club and a garden.
Are there restaurants at or near Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
Yes, there are 7 on-site restaurants, featuring Japanese cuisine.
Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Palace Las Americas - Adults Only- All Inclusive like?
Hotel Riu Palace Las Americas - Adults Only- All Inclusive is a short 10-minute walk from Cancun Convention Center and 2 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. The local area is walkable and popular for its beaches.
Hotel Riu Palace Las Americas - Adults Only- All Inclusive Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
7 December 2024
Great service and amazing food. Beach was incredible
Verified traveller
5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
The hotel was amazing I love it
Jason
Jason, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2024
Douglas
Douglas, 10-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 November 2024
Raquel Aparecida
Raquel Aparecida, 7-night family trip
Verified Hotels.com guest review
8/10 Very good
18 November 2024
Nice place. I’ll go back
Brennan
Brennan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 November 2024
Happy Traveler
This place is awesome. I highly recommended, best hotel I ever stayed at!
Swim up bar all you can drink. The service is fast , if you haven’t done a Rui resort your missing out!
Timothy A
Timothy A, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 November 2024
First time at a RIU hotel, but definitely won’t be our last. Loved how all employees we happy and helpful, appears they love working there. Can’t wait to come back
GARY
GARY, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Hassan
Hassan, 4-night trip
Verified Hotels.com guest review
6/10 Good
21 October 2024
No pudieron ayudarme con un problema de drenaje del inodoro.
Yo mismo lo resolvi
Lo reporte anteriormente en 6 ocaciones
ROBERTO
ROBERTO, 6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 October 2024
Efren
Efren, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 October 2024
Still a beautiful lady
There were a few nicks here and here that suggest that the property is ready for a face-lift, however, she is still a Beautyful lady, worth of another visit. Not one of those "me-too" properties.
cos
cos, 4-night trip
Verified Hotels.com guest review
8/10 Very good
30 September 2024
LUIZ C
LUIZ C, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 September 2024
Katelin
Katelin, 6-night trip
Verified Expedia guest review
10/10 Exceptional
19 September 2024
👍
Alena
Alena, 4-night trip
Verified Expedia guest review
10/10 Exceptional
19 September 2024
Everything about this place was an amazing experience. Beautiful/breath taking! If I had a complaint it would be the food. It’s pretty bland. Mostly I think I am a great cook lol! Secondly I’m from the states where we consume foods w tons of chemicals/pesticides. The staff in all areas deserve a raise for always being helpful and attentive while doing it w a smile. Thank you all for a wonderful experience ♥️
Graciela
Graciela, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
19 September 2024
The facility is extraordinary! It has 3 beautiful beaches, 3 beautiful pools, and jacuzzis. It feels like I'm in Ibiza. Our third time in Cancun and every time we come, we are totally satisfied with Mexico. The RIU chain in Cancun is excellent!
There are only 3 things that should be taken into account (improved).
1- The quality of the coffee at breakfast is terrible. They should buy, import, a better coffee from a nearby Country (Colombia, Peru). Unless you want to import or buy a coffee from Italy. The quality of the coffee at has to be higher according with the RIU tradition and standard!
2- All the restaurants in the resort close too early. Some at 9:30p, others at 9p. That means that they don’t accept more clients after 8p. Unacceptable!
3- Under no circumstances should the Resort allow clients to walk through the main Lobby in swimwear. All clients must transit through the Lobby with at least a t-shirt. Education and Respect for All!
Thank you RIU Palace Las Americas Cancun for everything!
Best Regards.
Danilo Torre & Family
Danilo
Danilo, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
19 September 2024
The food was amazing , and I am not a foodie . The pools were great . I was happy to see bottled beer also
Gary
Gary, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
19 September 2024
This was definitely a 5 star resort! Excellent service!
Cheri
Cheri, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 September 2024
Patricia
Patricia, 6-night trip
Verified Expedia guest review
8/10 Very good
18 September 2024
Only complaint was room was hot. Unable to change temperature to comfortable settings.
Courtney Lynn
Courtney Lynn, 4-night family trip
Verified Expedia guest review
6/10 Good
18 September 2024
Rooms were clean, maid service very good. Chocolate cake at coffee bar excellent. Coffee is hard to get at breakfast, lines always too long. Room service is very poor, options limited. Dining options limited, strictly Italian buffet lunch 12-4pm and dinner time options from 6-10pm. Any other hours, terrible, low options. Bars typical, not many top shelf options. Will likely not stay here again, good hotel for a basic vacation.