JW Marriott Cancun Resort & Spa

5.0 star property
Upmarket beachfront resort with spa, near La Isla Shopping Mall

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Photo gallery for JW Marriott Cancun Resort & Spa

Relax in a shaded beachside lounge with comfortable seating and a refreshing ocean view.
Guests can enjoy a tranquil ocean view from the resort's outdoor dining area, overlooking the well-maintained lawn and beach.
Experience relaxation in our serene spa area, featuring two massage tables and a tranquil atmosphere.
Relax by the pool with ocean views, surrounded by lounge chairs and umbrellas.
Enjoy communal dining in this cozy space with a large dining table and thatched ceiling.
Near La Isla Shopping Mall, JW Marriott Cancun Resort & Spa offers a serene escape with 3 outdoor pools and an indoor pool, where you can unwind at the swim-up bar or indulge in Ayurvedic treatments at the onsite spa. Enjoy delicious meals from 4 on-site restaurants and stay active with yoga classes or Pilates classes at the 24-hour gym.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub

Feel at home (6)

  • Free cots/infant beds
  • Children's pool
  • Playground on-site
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
The current price is €278
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 12 of 12 rooms

Presidential Suite, 1 Double Bed, Non Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 274 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
Separate bedroom
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Club Suite, 1 Bedroom, Non Smoking

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
  • 125 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed

Premium Room, 1 King Bed, Balcony, Ocean View

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Sofa bed
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony, Ocean View

9.0 out of 10
Wonderful
(104 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Sofa bed
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Balcony

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
Separate bedroom
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Suite, 1 King Bed with Sofa bed, Balcony

8.0 out of 10
Very good
(8 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
Separate bedroom
  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Double Beds, Balcony, Ocean View

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Balcony, Ocean View

9.2 out of 10
Wonderful
(67 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Grand Suite, 1 Bedroom, Oceanfront

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Premium bedding
  • 125 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

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About the area

Map
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Aquaworld - 9 min walk - 0.8 km
  • Iberostar Cancun Golf Course - 3 min drive - 3.2 km
  • La Isla Shopping Mall - 4 min drive - 2.9 km
  • Cancun Interactive Aquarium - 4 min drive - 2.9 km
  • Delfines Beach - 5 min drive - 4.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurant nebbiolo en cancun - ‬6 min walk
  • ‪Fred's House - ‬8 min walk
  • ‪Chambao - ‬7 min walk
  • ‪JW Marriott Lobby Bar - ‬1 min walk
  • ‪Club 91 Lounge - ‬1 min walk

About this property

JW Marriott Cancun Resort & Spa

JW Marriott Cancun Resort & Spa is a great choice for your beach stay in Cancun. There's plenty of fun with the 3 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. Dining choices include 4 restaurants, and the 3 bars/lounges are great places to grab a cold drink. This luxurious resort also features a poolside bar, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the pool and helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 447 units
    • Arranged over 14 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Late check-in subject to availability
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets not allowed
    • Service animals welcome

Parking

    • Free on-site self-parking
    • Free on-site valet parking

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–11:30 AM
  • 4 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service

Travelling with children

  • Children's pool
  • Playground

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • 24-hour fitness centre
  • 3 outdoor pools
  • An indoor pool
  • Shopping centre on-site
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 100
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Hand-held shower heads
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 80
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

ROOM

Room amenities

Be entertained

  • LED television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Free rollaway/extra bed

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

STAR_OUTLINE

Special features

Spa

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Bravio – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Service fee: 5 per cent
  • Resort fee: USD 35 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness/yoga classes
    • Internet access (may be limited)
    • Sporting facilities or equipment

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 40 per person
  • Airport shuttle service is offered for an extra charge of USD 22.00 per person (one-way)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

JW Marriott Cancun Resort
JW Marriott Cancun
Cancun Marriott
Jw Marriott Cancun Hotel Cancun
JW Marriott Cancun Resort Spa
Jw Marriott Cancun & Cancun
JW Marriott Cancun Resort Spa
JW Marriott Cancun Resort & Spa Resort
JW Marriott Cancun Resort & Spa Cancun
JW Marriott Cancun Resort & Spa Resort Cancun

HELP_OUTLINE

Frequently asked questions

Does JW Marriott Cancun Resort & Spa offer free cancellation for a full refund?

Yes, JW Marriott Cancun Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JW Marriott Cancun Resort & Spa?

Yes, there are 3 outdoor pools, an indoor pool and a children's pool.

Are pets allowed at JW Marriott Cancun Resort & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at JW Marriott Cancun Resort & Spa?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by JW Marriott Cancun Resort & Spa?

Yes, an airport shuttle is available. The charge is USD 22.00 per person one-way.

What are the check-in and check-out times at JW Marriott Cancun Resort & Spa?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at JW Marriott Cancun Resort & Spa?

No, this resort doesn't have a casino, but Royal Yak Casino and Sports Book (18-min drive) and Dubai Palace Casino (19-min drive) are both nearby.

What is there to do at JW Marriott Cancun Resort & Spa and nearby?

Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. JW Marriott Cancun Resort & Spa also has 3 bars, an indoor pool and a 24-hour fitness centre, as well as a sauna and a garden.

Are there restaurants at or near JW Marriott Cancun Resort & Spa?

Yes, there are 4 on-site restaurants, featuring pool views.

Does JW Marriott Cancun Resort & Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around JW Marriott Cancun Resort & Spa like?

JW Marriott Cancun Resort & Spa is a short 9-minute walk from Aquaworld and 18 minutes' walk from Oasis Arena.

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JW Marriott Cancun Resort & Spa Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Beach
Restaurant
View
Location
Building
Family friendly
Amenities

What guests liked

  • The pool area was great, with many guests praising its condition, amenities, and staff service. (49 reviews)
  • The beach was consistently described as beautiful, clean, and accessible with excellent water quality. (38 reviews)
  • The property offers a variety of excellent dining options with delicious food and attentive service. (18 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

This is a great property of JWM,perfect location and ambience. The hotel inside is also looks very well. We enjoyed every restaurant and amenities offered by JW. The staff at every place was very welcoming and super helpful. We thoroughly enjoyed our full week of vacation here. Thank you..
6-night trip

10/10

This is a great property especially for the price! We felt spoiled by the staff at all the F&B outlets from the pool bar to the restaurants. They treated us like such VIPs (and we're not :))
1-night trip

8/10

Very nice clean place. Expensive once you count the food and service feeds added. Family friendly place. The infinity pool is tough to beat.
5-night trip

10/10

Fantastic location
4-night trip

10/10

Great property with easy access to restaurants and shopping
4-night trip

10/10

Very clean, beds were comfortable, restaurants and retail store were perfect!!
3-night trip

10/10

Excellent hotel
4-night trip

10/10

Beautiful grounds and pools. Spectacular beach resort with excellent food.
5-night trip

10/10

Exceptional staff with service oriented hospitality. Pool area spacious, clean with great bar and food service. Great property for families!
5-night trip

10/10

Beautiful hotel on a beautiful stretch of beach
5-night trip

10/10

Excellent hotel
4-night trip

10/10

Very nice hotel, good staff and good location
4-night trip

10/10

Great staff and nice facility.
4-night trip

10/10

Excellent resort! Clean, safe and great service!
4-night trip

10/10

This was our second spring break at this resort. Super happy with it for our family
7-night trip

10/10

Beautiful property, well maintained, great beach and pools, friendly staff. LOVED it!!!!
5-night trip

10/10

Excelente
6-night trip

10/10

Great hotel, super staff.
8-night trip

10/10

Very nice staff. Nice area around infinity pool. Food was good.
3-night trip

10/10

Great property and dining experiences
4-night trip

10/10

Beautiful room, great staff!
7-night trip

10/10

The property was updated, and the rooms were large and comfortable. The pool and beach access were great! My only issue was that later in the week, the resort was very crowded, and it was difficult to get a chair by the pool.
4-night trip

10/10

Wonderful property, extremely accommodating staff... love it here!
4-night trip

10/10

We loved everything about the JW. It would be amazing if they didn't have a daily "resort fee".
7-night trip

10/10

Want to give my thanks to the housekeeping staff they are amazing! The property was very clean and everyone was so helpful! Had the most amazing stay and would love to come back soon
4-night trip