Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

All properties in Playa del Carmen, Quintana Roo, Mexico

Allegro Playacar - All Inclusive

All-inclusive beachfront property with pool bar, near Quinta Avenida

  • Free buffet breakfast, free WiFi, and free parking
  • Allegro Playacar - All Inclusive
  • Pool
  • Beach
  • Beach
  • Pool
1 / 39Pool
8.2Very Good
  • Great beach , poor upkeep of facilities. Pool bathroom needs total renovation, steps to…

    Mar 5, 2020

  • Allegro Playacar is set up like a village of low rise thatched roofed two floor units.…

    Feb 20, 2020

See all 378 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 286 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 5 restaurants and bar/lounge
  • 3 outdoor pools
  • Free children's club

Feel at home

  • Children's pool
  • Children's club
  • Playground on site
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Rollaway/extra beds (free)

What’s around

  • In Playacar
  • Quinta Avenida - 23 min walk
  • Playa del Carmen Maritime Terminal - 24 min walk
  • Playa del Carmen Main Beach - 24 min walk
  • Mamitas Beach Club - 39 min walk
  • Nuestra Senora del Carmen Catholic Church - 33 min walk

Book this property and collect stamps after your stay

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Please enter your dates
  • Superior Room - Exp
  • Superior Single Room
  • Superior Premium Room
  • Superior Single Room (Premium)


  • In Playacar
  • Quinta Avenida - 23 min walk
  • Playa del Carmen Maritime Terminal - 24 min walk

What’s around


  • In Playacar
  • Quinta Avenida - 23 min walk
  • Playa del Carmen Maritime Terminal - 24 min walk
  • Playa del Carmen Main Beach - 24 min walk
  • Mamitas Beach Club - 39 min walk
  • Nuestra Senora del Carmen Catholic Church - 33 min walk
  • Playacar Golf Club - 39 min walk
  • Plaza Paraiso - 21 min walk
  • Paseo del Carmen - 21 min walk
  • Yucatek Divers - 27 min walk
  • 3D Museum of Wonders - 30 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

At a glance


  • 286 rooms
  • Arranged over 2 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Free children's club (ages 4 - 12)


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • Free buffet breakfast daily
  • 5 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Coffee/tea in a common area

Things to do

  • Basketball on site
  • Ecotours on site
  • Kayaking on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Golfing nearby
  • Parasailing nearby


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
  • Multilingual staff


  • Number of buildings/towers - 38
  • Garden
  • Terrace


  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Things to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
  • All meals, snacks, and local beverages included

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling

Land activities
  • Tennis
  • Volleyball

  • Aerobics

Kids' club
  • Supervised activities for children between 4 and 12 years old

  • Onsite entertainment and activities

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Tennis lessons
  • Tennis racquets
  • Premium food items
  • Premium and/or non-domestic beverages
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities


Guests can pamper themselves by indulging in the onsite spa services. Services include massages.


Topaz - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

O Sole Mio - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Cielito lindo - Overlooking the pool, this restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

Snack and grill - Overlooking the pool, this buffet restaurant specializes in local and international cuisine and serves lunch only. Open daily.

Fuji - This restaurant specializes in sushi and serves dinner only. Reservations are required.

Small print

Also known as

  • All Inclusive Allegro Playacar
  • Occidental Playacar
  • Playa Del Carmen Allegro
  • Allegro Playacar Resort All Inclusive Playa del Carmen
  • Allegro All Inclusive All-inclusive property
  • Allegro Playacar Playa del Carmen
  • Allegro Playacar All Inclusive Playa del Carmen
  • Allegro Playacar - All Inclusive Playa del Carmen
  • Allegro Playacar - All Inclusive All-inclusive property
  • Allegro Playacar All Inclusive All-inclusive property
  • Allegro Playacar
  • Allegro Playacar All Inclusive
  • Playacar Allegro
  • Allegro Playa Del Carmen
  • Allegro Playacar Occidental
  • Allegro Playacar Riviera Maya/Playa Del Carmen, Mexico
  • Occidental Allegro Playacar Hotel Playa Del Carmen


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Allegro Playacar - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 3 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there are 5 onsite restaurants, featuring international cuisine and pool views. Nearby restaurants include Perché no (2.4 mi), Doña Aurelia (2.5 mi), and L'Atelier (2.6 mi).
8.2Very Good
  • 10.0Exceptional

    El personal es muy atento, son muy amigables y con buena energía! Ios mejores. La comida deliciosa, la playa muy bonita, el hotel muy limpio, buenas bebidas. Aunque mi consejo es, si van en plan familiar o plan relax este es el lugar perfecto. Si van en plan locura y una ciudad con muchos más ambiente entonces Cancún.

    Daniela, 5 night family trip, Feb 13, 2020

    Verified Expedia guest review

  • 10.0Exceptional

    This was my 2nd time staying at Allegro. Love this place! Staff is great, rooms updated and clean, food was good and entertainment offered if you are looking for some. They don’t serve alcohol til noon, so stock up night before. Ha. Cant wait to go back! I heart Alegro!

    Charlie, 2 night family trip, Feb 11, 2020

    Verified Expedia guest review

  • 4.0Fair

    Beach area was beautiful. Horrible guest services. Upon arrival we found the room we had did not have air conditioning. We had to ask 4 times over 2 days before we got an answer. They made us change rooms. The guy they sent to help us move rooms was 2 hours late and he was rude when he saw our luggage and made a fuss because he had to go back to get a luggage carrier. When they move us into the new room, it was in the back of the resort in a room that the lights did not work, the drain in the shower backed up every time we took a shower, the phone didn’t work and the TV did not work. We asked multiple times for assistance and were told that they would be sending some one to our room. No one ever showed up. We finally just gave up asking. We paid extra for a week of internet use and then had to pay for an entire week when we only needed 3 days. Internet should not cost $90 for a 10 day stay!!! We were not timeshare clients and were were treated like 2nd class. If the resort is going to cater to only timeshare holders, they should not allow other guests.

    10 night trip with friends, Feb 3, 2020

    Verified Expedia guest review

  • 8.0Very Good

    The best thing about this resort, is the friendliness of the staff,especially the restaurant servers. Miguel, Humburto,Alec,Richardo and Sarai, you all went above and beyond for us during our 2 week stay. The food is excellent. The beach is beautiful . Lots of loungers so never had to worry about getting down to the beach early to make sure we got chairs. The only downfall is the air works but never really got the room took 3 days to get it down to 21C. We cant wait to fo back!

    Laurie, 14 night family trip, Jan 26, 2020

    Verified Expedia guest review

  • 8.0Very Good

    Very clean, friendly and hard working staff, amazing beach and turquoise waters

    Mark, 6 night family trip, Jan 22, 2020

    Verified Expedia guest review

  • 10.0Exceptional

    Staff is wonderful. Very clean resort. food only ok.

    4 night trip, Jan 17, 2020

    Verified Expedia guest review

  • 10.0Exceptional

    This resort is beautiful, the grounds are lovely and well kept, and really give you the feel of being in a tropical paradise! You wake every morning to the sounds of tropical birds. Because the rooms are in individual bungalow style, they are very private. You are steps from a pool and the beach, and the beach is very clean and free of seaweed, with beautiful white sand and lovely warm water. But the staff is what truly sets this place apart - they make you feel like royalty, they are gracious, accommodating and extremely helpful in every way.

    Lola, 4 night romance trip, Jan 10, 2020

    Verified Expedia guest review

  • 8.0Very Good

    Amazing resort but mediocre food

    Amazing resort on the beach. It is very beautiful. The service is very prompt and very good. Only thing that could be improved a lot is the food is very mediocre. Especially for vegetarians there is nothing much to eat.

    Expedia, 5 night trip, Dec 23, 2019

    Verified guest review

  • 10.0Exceptional

    Great variety of food and entertainment. The staff were pleasant and were helpful. Food and drinks were varied and served with smiles.

    7 night family trip, Dec 21, 2019

    Verified Orbitz guest review

  • 4.0Fair

    The roof leaked in our room. Rain was dipping from the light fixture in the bathroom. They moved us to a different room. We had to move our stuff in the rain ourselves. The front desk rarely answerd the phone when you called. The front desk hospitality staff sucked. I asked to speak to a manager. I had to asked them three time before they called for him. They just stand there hoping you will walk away. The 24 hour snack bar only had a plate of cookies. When I asked about where the other food was I was told...give us 20 minutes. That was always there answer. I would not recommend this place. I will not return to this place. It was a waste of money.

    Cathy, 4 night family trip, Dec 17, 2019

    Verified Expedia guest review

See all 378 reviews