Calle 42 Nte MZ 131 LT 16, Pocn Zacil Ha, Playa del Carmen, QROO, 77720
What's nearby
Mamitas Beach - 12 min walk
Quinta Avenida - 12 min walk
Playa del Carmen Main Beach - 13 min walk
Quinta Alegría Shopping Mall - 16 min walk
Playa del Carmen Maritime Terminal - 4 min drive
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.6 miles/20.3 km
Tulum Intl. Airport (TQO) - 50.4 miles/81.1 km
Restaurants
Los de Carnitas "El Tío - 3 min walk
La Birria - 3 min walk
La Pista Musical - 6 min walk
Tacos de Cecina Yecapixtla - 6 min walk
La Bamba Jarocha - 4 min walk
About this property
Arkana 9 Suites Group Amber - Capital O
Arkana 9 Suites Group Amber - Capital O offers a great location, putting you within a 15-minute walk of Mamitas Beach and Quinta Avenida. Also, Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are a short five-minute drive away.
Languages
English, Spanish
At a glance
Hotel size
8 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Travelling with children
Children stay for free (see details)
Facilities
An outdoor pool
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
50-inch TV
Digital TV channels
Streaming services
Home comfort
Air conditioning
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Food and drink
Microwave
Griddle
Cookware, dishes and utensils
More
Housekeeping (on request)
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Also known as
Arkana 9
Arkana 9 Suites
Arkana 9 By Rotamundos
Capital O Arkana 9 Suites
Arkana 9 Suites by Grupo Amber
Arkana 9 Suites Group Amber Capital O
Arkana 9 Suites Group Amber - Capital O Hotel
Arkana 9 Suites Group Amber - Capital O Playa del Carmen
Arkana 9 Suites Group Amber - Capital O Hotel Playa del Carmen
Frequently asked questions
Is there a pool at Arkana 9 Suites Group Amber - Capital O?
Yes, there's an outdoor pool.
Are pets allowed at Arkana 9 Suites Group Amber - Capital O?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Arkana 9 Suites Group Amber - Capital O?
Sorry, there's no on-site parking at Arkana 9 Suites Group Amber - Capital O.
What are the check-in and check-out times at Arkana 9 Suites Group Amber - Capital O?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is noon.
Is there an on-site casino at Arkana 9 Suites Group Amber - Capital O?
No, this hotel doesn't have a casino, but Riviera Gran Casino (19-min walk) is nearby.
What is there to do at Arkana 9 Suites Group Amber - Capital O and nearby?
Arkana 9 Suites Group Amber - Capital O has an outdoor pool.
What's the area around Arkana 9 Suites Group Amber - Capital O like?
Arkana 9 Suites Group Amber - Capital O is a short 12-minute walk from Mamitas Beach and 12 minutes' walk from Quinta Avenida.
Arkana 9 Suites Group Amber - Capital O Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.4/10
Staff & service
7.0/10
Amenities
7.4/10
Property conditions & facilities
2.0/10
Eco-friendliness
Reviews
2/10 Poor
30 December 2021
SCAM!!!!
This was a total scam, so stay away. After booking a room, they did not send instructions to how to enter the property and there is not reception. I was literally stuck without a room and there was no number to call. Thankfully hotels.com came through and found me a room late into the night. Stay away from this, I am shocked that it is still on this site.
Brent
Brent, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
28 January 2021
My apartment was so spacious and had everything you could need, a full kitchen, huge bathroom and bedroom, smart TV. It was very secure and a home away from home.
JG811
JG811, 14-night trip
Verified Expedia guest review
4/10 Fair
3 January 2021
This has been simply a disappointing experience with falsely advertised pictures/rooms, virtual check in, loud premises, simply not worth the money being paid
Greg
Greg, 1-night family trip
Verified Expedia guest review
8/10 Very good
26 November 2020
Playa Del Carmen
Great location near local taco carts. Manager was prompt in responding. Enjoyed our stay.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 August 2020
JORGE
JORGE, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 July 2020
Excellent stay! Highly recommend!
I can't say enough good things about this property. I stayed here for two weeks with my young daughter and it was like home. The apartments are fully stocked with a kitchen and bedroom and dining area. There is powerful air conditioning, kitchen supplies and dining tables. The complex has a pool and grill area, which is great. The property is near shopping and is a short walk to the beach. The staff is beyond friendly---all of them---and they are always available to help. I highly recommend Arkana9 Suites for anyone who wants a home-like property near everything.