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Ocean Spa Hotel – All Inclusive

3.0 star property
All-inclusive beachfront hotel with spa, near Playa Tortugas

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ocean Spa Hotel – All Inclusive

View from property
Superior Room
Exterior
Poolside bar
Food court

Reviews

6.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Free breakfast
    Free breakfast
  • Pool
    Pool
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool
  • Pool bar
For families
  • Babysitting (surcharge)
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The price is €326
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Room Standard

In-room safe, desk, blackout curtains, iron/ironing board

Room Standard

  • Sleeps 4
  • 2 Double Beds

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7.8 out of 10, Good, (2341)
The price is €223
includes taxes & fees
24 Nov - 25 Nov
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About the area

Map
Blvd Kukulcan Km 3.5, Cancun, QROO, 77500

What's nearby

  • Playa Tortugas - 3 min walk - 0.3 km
  • Las Perlas Beach - 14 min walk - 1.2 km
  • Langosta Beach - 16 min walk - 1.4 km
  • Puerto Cancun Marina Town Center - 3 min drive - 2.6 km
  • Tortuga Beach - 5 min drive - 3.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Las Hijas de la Tostada - ‬3 min walk
  • ‪Carnitas Michoacán - ‬1 min walk
  • ‪Los Chachalacos - ‬4 min walk
  • ‪Sirenas Raw Bar - ‬6 min walk
  • ‪Beach Bar - ‬5 min walk

About this property

Ocean Spa Hotel – All Inclusive

At Ocean Spa Hotel – All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll be within a five-minute walk of Playa Tortugas. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and aromatherapy. Fussion, one of 4 restaurants, serves Asian cuisine and is open for dinner. Other highlights at this all-inclusive hotel include a poolside bar, a sauna and a steam room. Fellow travellers say good things about the helpful staff and overall property condition.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
Limited gourmet or à la carte dining

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Tennis
Volleyball

Languages

English, Spanish

At a glance

Hotel size

  • 151 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–9:00 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Babysitting (surcharge)

What to do

  • On the beach
  • Canoeing
  • Use of nearby fitness centre
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Garden
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 22-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

Ya ax che has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Fussion – This restaurant specialises in Asian cuisine and only serves dinner.
Diego – On-site bar. Open daily.
Frida – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Siena – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Caracol – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MXN 1000 per stay

Optional extras

  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Ocean Spa Hotel All Inclusive Cancun
Ocean Spa Hotel All Inclusive
Ocean Spa Cancun
Ocean Spa
Ocean Spa Cancun All Inclusive
Ocean Spa All Inclusive
Ocean Spa Hotel Cancun
Ocean Spa – Inclusive Cancun
Ocean Spa Hotel – All Inclusive Hotel
Ocean Spa Hotel – All Inclusive Cancun
Ocean Spa Hotel – All Inclusive Hotel Cancun

Frequently asked questions

Does Ocean Spa Hotel – All Inclusive offer free cancellation for a full refund?
Yes, Ocean Spa Hotel – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ocean Spa Hotel – All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Ocean Spa Hotel – All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Ocean Spa Hotel – All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Ocean Spa Hotel – All Inclusive?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing is available.
Is there an on-site casino at Ocean Spa Hotel – All Inclusive?
No, this hotel doesn't have a casino, but Dubai Palace Casino (6-min drive) and Royal Yak Casino and Sports Book (7-min drive) are both nearby.
What is there to do at Ocean Spa Hotel – All Inclusive and nearby?
Have fun during the warmer months with activities such as rowing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Ocean Spa Hotel – All Inclusive also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Ocean Spa Hotel – All Inclusive?
Yes, there are 4 on-site restaurants, featuring Asian cuisine.
Does Ocean Spa Hotel – All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Ocean Spa Hotel – All Inclusive like?
Ocean Spa Hotel – All Inclusive is a short 3-minute walk from Playa Tortugas and 16 minutes' walk from Langosta Beach.

Ocean Spa Hotel – All Inclusive Reviews

Reviews

6.8

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Good

Krystal, 4-night trip
Verified Expedia guest review

2/10 Poor

First, hotel does not have AC. Rooms were not available on time. Room had roaches. Room was dirty. Mini bar was missing one leg and it would fall over. I asked to be moved to another room they would not do it. I paid for a good view room they gave me garden view. Staff was extremely rude and unhelpful. Food was terrible, cold not well prepared, we had kids and they had no variety. Pool area had almost no umbrellas. Overall my experience in this hotel was terrible.
Lesley, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Overall this location would be something I will come back with my friends and family.
Mario, 3-night romance trip
Verified Expedia guest review

6/10 Good

Nathan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

It had a nice beach access and pool. Buffet was not very good 😳
Rita, 4-night trip with friends
Verified Expedia guest review

8/10 Very good

El personal es muy amable, Rogelio nos atendió súper bien, nos ayudó a coordinar nuestras actividades. Y unos de los meseros destacados está Ricky, súper atento siempre!
EVA, 4-night family trip
Verified Expedia guest review

6/10 Good

Hotel needs some cleaning
It was all inclusive and for what ever reason they charge $15 on my card. They ask you for a credit card when u check in, usually all inclusive don't. please be careful when checking out, make sure to ask you don't owe anything. We paid over $374 for one night only for ALL inclusive so why was a charge, we didn't buy anything from them. Resort needs some major cleaning. Rooms and food were just ok. nothing special.
Sam, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Julien, 7-night trip
Verified Expedia guest review

6/10 Good

Tonya, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff is fantastic! Miguel and Jesus are fantastic bar tenders!! Viktor was a fantastic entertainer, really enjoyed talking with him as well! We would definitely come back.
Rodger, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Kids were getting feet hurt due to tiles from pool coming off. Pools were in bad condition. Service super slow. Food was not bad but same. No beach. Better options out there.
Joaquin, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Food is not the best
Gwendolyn, 1-night family trip
Verified Expedia guest review

6/10 Good

Diane, 4-night trip
Verified Expedia guest review

6/10 Good

Had a good time
Raul, 4-night family trip
Verified Expedia guest review

6/10 Good

The food was nasty. Not enough options.
Erica, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

I was traveling by myself and was trying to stick to a budget. It was my first time in Cancun and my first time in Mexico so I picked the Hotel Zone. The Ocean Spa resort was very safe. As a single woman I was not concerned for my safety at all at the facility, on the beach or walking in the area. There were lots of friendly tourists and families. The facility was very clean and staff were friendly and helpful. My room was nice, clean, comfy with a nice shower. I was pleasantly surprised when all the meals (including the bar) were included in the price. I thought it just included breakfast. I really enjoyed the food. The buffet always included healthy options but you could dine off a menu as well. There is a walk/bike trail on the road that is clean and easy to exercise. The ferry to go to Isla Mujeres was about a 5-10 minute walk. I took that by myself and felt very safe touring around that island. The only thing I would say about the Hotel Zone is that none of the beaches seem that great. Lots of seaweed. The beaches on Isla Mujeres were pristine. The other thing is I couldn't find was a place to get a pedicure so I went without! All and all a really nice stay. I'd recommend Ocean Spa and would stay there again.
Verified Expedia guest review

8/10 Very good

This has a nice family atmosphere. The food was good, all the staff were very helpful and it was very clean. We did not get sick eating the food or drinking the water. We ocean water was a bit murky so we didn’t swim there but took the shuttle to other beaches. Note: it did cost more upon check in than Expedia had listed (17000 mxn instead of 10000)
Emily, 7-night trip
Verified Expedia guest review

8/10 Very good

More veg options needed
PANKAJ, 4-night trip
Verified Expedia guest review

6/10 Good

Sinjo, 3-night trip
Verified Expedia guest review

10/10 Exceptional

ABDUL, 2-night trip
Verified Expedia guest review

10/10 Exceptional

This a smaller and older property, but is really a gem! The staff couldn’t be any nicer! The food choices are great and can’t say there was ever a bad meal. Very relaxing time!
Robert, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Location of Hotel, Staff activities good, Food. All good for average budget
JAVED, 4-night family trip
Verified Expedia guest review

8/10 Very good

Artur, 2-night trip
Verified Expedia guest review

4/10 Fair

We stayed Sunday to Sunday. The first night we arrived late we headed to the buffet to eat and the selection was so so small and unappetizing we ended up doing the snack bar instead. Burgers and hotdogs from the snack bar are terrible. Stick with the pizza if you even dare book this place. Technically there's 1 buffet and 3 restaurants, but the restaurants are NOT open everyday. You need to be very very aware what is open on what days. The beach is terrible with tons of seaweed and rocks/concrete. The pictures are extremely deceiving. None of the furniture pictured is present on the beach. The chairs all need to be replaced as they are incredibly worn. The water is ok, you can go out pretty far and only be at waist hight HOWEVER lots of little brow jelly fish present. An absurd amount of vendors (activities, hats, cheap jewelry, sun glasses, fruit), you get pestered every 20 minutes. Staff does not bring you drinks on the beach like other resorts. Music is always too loud by the pool. Plus sides: cabanas are free, not busy at all so you never have to fight for a chair in a good spot either by the pool or on the beach. Warning for parents: ADULTS ONLY IS NEXT DOOR, if you don't want your kids seeing topless drunk breasts, do not walk towards that resort. There is a fair gap between the two resorts so if you stay on this beach it's not a concern. This beach does sit between 2 busy docs. It's loud and obnoxious between 9-11 and then 2-4 at launch and return of all the tour boats
Vicky Myrna, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Overall I really enjoyed my stay here. The staff was excellent, the food was really good and there were a lot of healthy options which was great. The room was comfortable but very outdated. Easy access to the pool, the ocean and a nice walking path right out the door. The entertainment staff was outstanding. It is a small and quaint place and I really enjoyed my stay here.
Kristen, 2-night trip with friends
Verified Expedia guest review