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Copal Tulum Hotel

4.5 star property
Unwind by the tranquil pool or treat your senses with rejuvenating spa treatments - either way you'll feel pampered in paradise.

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Photo gallery for Copal Tulum Hotel

2 outdoor pools, open 7:00 AM to 9:00 PM, pool loungers
Luxury Apartment, 3 Bedrooms, Private Pool, Garden View | Private kitchen
Terrace/patio
Terrace/patio
Premium bedding, down duvets, memory-foam beds, minibar
Copal Tulum Hotel offers a serene retreat with a poolside bar, sun-kissed terrace, and warm firepit. Treat yourself to rejuvenating spa treatments like body scrubs and facials at The Healing Spot or savor international cuisine at one of the two on-site restaurants. With 2 outdoor pools, free self parking, express check-in and out options plus helpful staff - this hotel is sure to leave you feeling relaxed.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • 24-hour fitness centre
  • Pool bar
  • Massage/treatment rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout curtains
The current price is €129
includes taxes & fees
25 Feb - 26 Feb

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Premium Apartment, 1 Bedroom, Private Pool, Garden View

Private pool

Premium Apartment, 1 Bedroom, Private Pool, Garden View

Highlights

Deck/patio
Garden
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Kitchen
  • 154 sq m
  • Sleeps 3
  • 2 Single Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Terrace, Garden View

Private kitchen

Luxury Apartment, 2 Bedrooms, Terrace, Garden View

Highlights

Deck/patio
Garden
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Smart TV
  • 122 sq m
  • Sleeps 3
  • 1 King Bed, 2 Single Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 1 Bedroom, Private Pool

43-inch Smart TV with satellite channels, TV, Netflix

Luxury Apartment, 1 Bedroom, Private Pool

Highlights

Deck/patio
Garden
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Kitchen
  • 90 sq m
  • Sleeps 3
  • 2 Single Beds and 1 King Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Terrace, Garden View

Private kitchen

Deluxe Studio, 1 King Bed with Sofa bed, Terrace, Garden View

Highlights

Deck/patio
Garden
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Smart TV
  • 75 sq m
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Luxury Studio, 1 King Bed with Sofa bed, Private Pool, Garden View

Private pool

Luxury Studio, 1 King Bed with Sofa bed, Private Pool, Garden View

Highlights

Deck/patio
Garden
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Kitchen
  • 108 sq m
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

View all photos for Premium Double Room, 1 King Bed, Private Pool, Garden View

Private pool

Premium Double Room, 1 King Bed, Private Pool, Garden View

Highlights

Deck/patio
Garden
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
  • 73 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Apartment, 1 Bedroom, Terrace, Garden View

Private kitchen

Luxury Apartment, 1 Bedroom, Terrace, Garden View

Highlights

Deck/patio
Garden
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Smart TV
  • 95 sq m
  • Sleeps 3
  • 2 Single Beds and 1 King Sofa Bed

View all photos for Deluxe Double Room, 1 King Bed, Terrace, Garden View

Courtyard view

Deluxe Double Room, 1 King Bed, Terrace, Garden View

Highlights

Deck/patio
Garden
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Ceiling fan
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 2 Bedrooms, Private Pool, Garden View

Premium Apartment, 2 Bedrooms, Private Pool, Garden View

Premium Apartment, 2 Bedrooms, Private Pool, Garden View

Highlights

Deck/patio
Garden
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Kitchen
  • 214 sq m
  • Sleeps 3
  • 1 King Bed, 2 Single Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 4 Bedrooms, Garden View

Premium bedding, down duvets, memory-foam beds, minibar

Luxury Apartment, 4 Bedrooms, Garden View

Highlights

Deck/patio
Garden
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Kitchen
  • 288 sq m
  • Sleeps 3
  • 2 King Beds, 4 Single Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Private Pool, Garden View

43-inch Smart TV with satellite channels, TV, Netflix

Luxury Apartment, 2 Bedrooms, Private Pool, Garden View

Highlights

Deck/patio
Garden
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Kitchen
  • 165 sq m
  • Sleeps 3
  • 1 King Bed, 2 Single Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 3 Bedrooms, Private Pool, Garden View

Private pool

Luxury Apartment, 3 Bedrooms, Private Pool, Garden View

Highlights

Deck/patio
Garden
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Kitchen
  • 215 sq m
  • Sleeps 3
  • 1 King Bed, 4 Single Beds and 1 King Sofa Bed

Similar properties

Exterior

Kimpton Aluna Tulum by IHG

  • Pool
  • Spa
  • Pet-friendly
  • Free parking
9.0 out of 10, Wonderful, (209)
The price is €197
includes taxes & fees
21 Feb - 22 Feb
Kimpton Aluna Tulum by IHG
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About the area

Map
Calle Ixchel sn, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 3 min drive
  • Las Palmas Public Beach - 8 min drive
  • Tulum Mayan Ruins - 9 min drive
  • Tulum Beach - 12 min drive
  • Playa Paraiso - 14 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 111 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mercado Tulum - ‬20 min walk
  • ‪Rossina Cafe - ‬8 min walk
  • ‪La Parrillada Tulum - ‬16 min walk
  • ‪Pescaderia Estrada - ‬13 min walk
  • ‪Safari Comedor Zama - ‬6 min walk

About this property

Copal Tulum Hotel

Copal Tulum Hotel puts you within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or manicures and pedicures, and Copal, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar and a 24-hour fitness centre. Fellow travellers love the pool and helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 85 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (late night)

What to do

  • Snorkelling nearby

Working away

  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Bike hire
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • 2 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Firepit

Accessibility

  • Lift
  • Lift door width (centimetres): 100
  • Wheelchair-accessible pool

Room amenities

Be entertained

  • 43-inch Smart TV
  • Satellite TV channels
  • Netflix

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • In-room massage
  • Deck or patio
  • Garden

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Chef

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

The Healing Spot has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Copal – Overlooking the garden, this delicatessen specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Kokoro – Overlooking the garden, this fine-dining restaurant specialises in Chinese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 360 to 360 per person
  • Airport shuttle service is offered for an extra charge of MXN 2500 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children up to age 17 costs MXN 250 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property is professionally cleaned.

Also known as

Copal Tulum Hotel Hotel
Copal Tulum Hotel Tulum
Copal Tulum Hotel Hotel Tulum

Frequently asked questions

Does Copal Tulum Hotel offer free cancellation for a full refund?

Yes, Copal Tulum Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Copal Tulum Hotel?

Yes, there are 2 outdoor pools. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Copal Tulum Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Copal Tulum Hotel?

Yes, there's free self parking.

Is an airport shuttle service offered by Copal Tulum Hotel?

Yes, an airport shuttle is available. The charge is MXN 2500 per vehicle one-way.

What are the check-in and check-out times at Copal Tulum Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Copal Tulum Hotel and nearby?

Have fun during the warmer months with activities nearby such as snorkelling. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Copal Tulum Hotel also has a 24-hour fitness centre and spa services, as well as a garden.

Are there restaurants at or near Copal Tulum Hotel?

Yes, there are 2 on-site restaurants, featuring international cuisine and garden views.

Does Copal Tulum Hotel have any outdoor private spaces?

Yes, every room features a deck or patio and a garden.

What's the area around Copal Tulum Hotel like?

Copal Tulum Hotel is a short 19-minute walk from Hunab Lifestyle Center and 20 minutes' walk from Jaguar Park.

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Copal Tulum Hotel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very good

Beautiful hotel with great service. Rooms are spacious and comfortable but depending on the room you get, walls are really thin….. you basically leave with your neighbors….
3-night trip

10/10 Exceptional

We enjoyed our stay
Monique, 2-night trip

8/10 Very good

Exactly what you need and nothing more
This hotel is great as long as you know primarily what you're paying for and that's your own enclosed terrace and easy access to two pretty good restaurants, a spa and pools in a nice amazon rainforest looking space. Once you realize that, it's easy to get past the small amount of space (assuming you have a standard sized room), the salty water coming from the taps and very much distressed looking mirror. Also, the service it great. The concierge will get you to wherever you need to go which is important given how far away from things the hotel district in general is.
Isatu, 4-night trip

10/10 Exceptional

Absolutely love this place
Ebony, 1-night trip

10/10 Exceptional

Very nice hotel with a good sushi restaurant in it
Julie, 4-night trip

10/10 Exceptional

From the aesthetics to the staff, everything was a 10 out of 10. The food in their restaurant was very good as well. I would highly recommend to anyone & I will definitely be going back.
Johnequa, 3-night trip

10/10 Exceptional

Great hotel. Great Price
William, 2-night trip

10/10 Exceptional

Front desk service was very helpful
Celia, 3-night trip

10/10 Exceptional

Very relaxing and comfortable
Alex, 6-night trip

10/10 Exceptional

This hotel was so amazing, the staff was wonderful. The pool area was so unique. My room was just as expected. I just wished there was a jacuzzi option as the pools were really cold.
Shamiah, 3-night trip

8/10 Very good

Dogs were walking around entire resort
Unique, 1-night trip

10/10 Exceptional

This property was great. Quiet and peaceful with incredible staff working diligently to provide excellent service
Samuel, 4-night trip

10/10 Exceptional

This is our second time at Copal and we are definitely coming back again. Everyone here is very friendly and willing to help with anything you need. If you want to escape to a quiet, clean place that is close to great restaurants and to the beach this is the place to stay. Thank you Copal! See you soon, Renata, Vivien and David
Helga, 6-night trip

10/10 Exceptional

Absolutely would stay here again. Amazing experience!
Dariane, 4-night trip

10/10 Exceptional

The hotel it’s amazing and the staff is extremely friendly and polite, both pools were incredible, and mini jungle they have inside of the hotel makes it even better, one of the best hotels I’ve ever stayed.
Christian, 2-night trip

10/10 Exceptional

Very nice !!!
Joseph, 1-night trip

10/10 Exceptional

Great stay!
Nezhai, 4-night trip

10/10 Exceptional

I will stay here a million times. Loved the staff and all the amenities and how close we were to the beach. Perfect getaway
Brittany, 5-night trip

10/10 Exceptional

Great place to stay!
Sam, 3-night trip

8/10 Very good

Beautiful & The staff was super nice!! Shout out to Max 🤗 The only thing is there’s absolutely no mirrors in the rooms except the bathroom little mirror.
Fatiah N, 3-night trip

10/10 Exceptional

Excellent hotel❤️
Shawnda, 3-night trip

6/10 Good

The hotel was pretty and well kept. The staff were friendly and helpful and the onsite restaurants were amazing. The room was exceptionally moldy to the point where it was uncomfortable to be in and my allergies were very active making it hard to breath.
Allison, 5-night trip

10/10 Exceptional

All around great experience
Lyndell, 2-night trip

10/10 Exceptional

Clean property that is very tranquil and serene.
Harvey, 4-night trip

10/10 Exceptional

The stay was beautiful, staff were great
Nevatha, 4-night trip