Hotel Playa Azul

2.0 star property
Bayfront hotel with spa, near Carmen Basilica

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Playa Azul

Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Children’s play area – outdoor
Front of property
Basic Room, 2 Double Beds, Garden View
Children’s play area – outdoor

Reviews

7.0 out of 10

Good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Laundry facilities
  • Pet-friendly
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Children's pool
  • Hot tub
  • Coffee shop/cafe
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Children's pool
  • Playground on-site
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Basic Room, 2 Double Beds, Garden View

Highlights

Deck/patio
Air conditioning
TV
Private bathroom
Laptop workspace
Daily housekeeping
Pet friendly
In-room safe
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Queen Beds, Garden View

Highlights

Deck/patio
Individually decorated
Air conditioning
TV
Private bathroom
Laptop workspace
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Carretera Sontecomapan Km 2 s/n, Catemaco, VER, 95870

What's nearby

  • Carmen Basilica - 3 min drive - 2.8 km
  • Laguna Catemaco - 4 min drive - 3.7 km
  • Nanciyaga Ecological Reserve - 4 min drive - 4.3 km
  • Los Tuxtlas Biosphere Reserve - 7 min drive - 5.0 km
  • Sontecomapan Lagoon - 33 min drive - 27.4 km

Getting around

  • Minatitlan, Veracruz (MTT-Coatzacoalcos National) - 166 min drive

Restaurants

  • ‪Restaurant la Casita - ‬3 min drive
  • ‪Restaurante y Bar la Moyotera - ‬3 min drive
  • ‪El Sazón - ‬3 min drive
  • ‪Taquería Santo Toribio - ‬3 min drive
  • ‪Café la Casa de los Tesoros - ‬4 min drive

About this property

Hotel Playa Azul

Situated on the bay, Hotel Playa Azul is a great choice for a stay in Catemaco. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, facials or body scrubs. An outdoor pool, a bar/lounge and a hot tub are other highlights.

Languages

English, Spanish

At a glance

Hotel size

  • 80 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 4:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay for free
  • Service animals welcome

Parking

  • Free on-site self-parking
  • Free on-site extended parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground

What to do

  • Shopping
  • Ecotours nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna

Accessibility

  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 28-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Deck or patio

Freshen up

  • Shower only
  • Free toiletries
  • Towels

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

SPA has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a mud bath.

The spa is open selected days. Children under 9 years old are not allowed in the spa without adult supervision.

Dining

Tonalitzin – On-site restaurant.

Fees & policies

Optional extras

  • Spa access is available for an extra charge of MXN 346 per day
  • Laundry facilities are available for an extra charge of MXN 30 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM
  • Children under 9 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property only accepts cash.

Also known as

Courtney Hotel Playa Azul Catemaco
Courtney Hotel Playa Azul
Courtney Playa Azul Catemaco
Courtney Playa Azul
Hotel Playa Azul Hotel
Hotel Playa Azul Catemaco
Hotel Playa Azul Hotel Catemaco

Frequently asked questions

Does Hotel Playa Azul offer free cancellation for a full refund?
Yes, Hotel Playa Azul does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Playa Azul?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Hotel Playa Azul?
Yes, pets stay free.
Is parking offered on site at Hotel Playa Azul?
Yes, there's free self and extended parking.
What are the check-in and check-out times at Hotel Playa Azul?
Check-in start time: 3 PM; check-in end time: 4:00 PM. Check-out time is 12:30 PM.
What is there to do at Hotel Playa Azul and nearby?
Hotel Playa Azul has a spa and an outdoor pool, as well as a picnic area and a garden.
Are there restaurants at or near Hotel Playa Azul?
Yes, there's an on-site restaurant, Tonalitzin.
Does Hotel Playa Azul have any outdoor private spaces?
Yes, every room features a deck or patio.
What's the area around Hotel Playa Azul like?
Hotel Playa Azul puts you in the heart of Catemaco. Popular attractions include Laguna Catemaco, which is 4 minutes away by car.

Hotel Playa Azul Reviews

Reviews

7.0

Good

7.0/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Fair

Staff were not helpful. The hot water was turned off. We had to ask them to turn off the hot water tank serving the two rooms we had booked. After a week of travelling we had dirty clothes needing to be laundered. The receptionist said the laundry would be ready the afternoon the day after we arrive. But when we returned the next afternoon the laundry had not be sent out. As for amenities and condition of the room. The shower was dirty and did not drain properly. The hotel has closed is bar and restaurant, although it is too far to walk into town for a meal, The taxi service recommended by the hotel was very slow. What a lousy hotel!
Richard, 2-night family trip
Verified Expedia guest review

2/10 Poor

This property should be remove from any travel site is worst than a motel. Unsafe dirty I stayed 1 hour and had enough. Lost the money I paid for two room and did not care, my family was not going to be safe.
Verified Expedia guest review

10/10 Exceptional

Isauro, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel de los 90's
En términos generales el hotel es cómodo para estar de paso, tiene muchos servicios y es limpio y cuidado, pero sus instalaciones son algo viejas. Se siente como un hotel de los 90's. Aunque el personal fue muy amable
Joan Manuel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

el baño de la habitacion tenía una fuga en el piso se salia el agua del retrete, y no me agrado
José, 1-night trip
Verified Expedia guest review

6/10 Good

Desayuno incluido
No me gustó que por contratar el hospedaje a través de la aplicación hoteles. com, No tenemos derecho al desayuno que se incluye si reservas directo con el hotel
Hector, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Muy bonito su alberca está increíble
Carmen, 2-night trip
Verified Expedia guest review

8/10 Very good

Es un hotel con una alberca buena el desayuno es rico pero ya le falta mantenimiento en general , la estancia fue aceptable con algunos detalles pero si regresaríamos
Alis, 2-night family trip
Verified Expedia guest review

6/10 Good

Sin internet mala señal de tv
Jaime, 1-night family trip
Verified Expedia guest review

2/10 Poor

El lugar es bonito pero el servicio es terrible. Los cuartos viejos y maltratados. No nos quisieron servir desayuno porque había un grupo. En general pésimo todo. No lo recomiendo.
violeta, 1-night family trip
Verified Expedia guest review

6/10 Good

Buenas vistas y paisajes.
Erika, 1-night trip
Verified Expedia guest review

2/10 Poor

No sirve la tele, ni el aire acondicionado, alto precio para las instalaciones, el lugar no tiene mantenimiento, esta descuidado
Lic. Araceli, 3-night romance trip
Verified Expedia guest review

6/10 Good

Marco Antonio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sergio, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Muy buena atencion, las habitaciones muy limpias, pero el restaurante estaba fuera de servicio, yo espero que por remodelacion por que si hace falta
Vanessa, 2-night family trip
Verified Expedia guest review

4/10 Fair

Ana Lilia, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Jessica, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Le falta mantenimiento a la propiedad de pintura y algunas áreas
Victor, 2-night family trip
Verified Expedia guest review

8/10 Very good

Su ubicación. No me gustó su internet, ni su TV, clima viejo y ruidoso
Raúl Katt, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Erika Noemí, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Areli, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

MARIO ALEJANDRO, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nos fue muy bien, un hotel amplio y confortable
José Marcelo, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Catemaco es increible
Toda mi familia y yo nos divertimos mucho en la piscina, que es muy amplia y funcional. Mucho espacio de estacionamiento y muchos lugares para visitar y descansar.
1-night family trip
Verified Hotels.com guest review

6/10 Good

En genera regular
El hotel le hace falta mantenimiento, limpieza regular, de las 3 habitaciones 1 de ellas no servía. En la noche quisimos comprar y no había nadie en recepción. El temazcal y masaje muy bien, se cobra aparte.
Sarai, 1-night family trip
Verified Hotels.com guest review