Experience the ultimate Cancun getaway at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. Indulge in a swim-up bar, private beach massages, and yoga classes on site while enjoying helpful staff highly praised by guests.
Reviews
7.67.6 out of 10
Good
Popular amenities
Pool
Bar
Non-smoking
Free breakfast
Laundry facilities
Gym
Main amenities (12)
Daily housekeeping
On a private beach
Restaurants and bar/lounge
Full-service spa
4 outdoor pools
Free children's club
Health club
Beach umbrellas
Children's pool
Pool bar
Swim-up bar
24-hour room service
Feel at home (6)
Children stay free
Children's pool
Children's club (free)
Playground on-site
Premium TV channels
Garden
The current price is €380
€380
includes taxes & fees
5 Mar - 6 Mar
Room options
Available filters for rooms
Showing 16 of 16 rooms
View all photos for Junior Suite
Junior Suite
Highlights
Furnished balcony or patio
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Ceiling fan
Premium bedding
Bathrobes
54 sq m
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
View all photos for STAR Class Directors Suite One Bedroom Swim Out
STAR Class Directors Suite One Bedroom Swim Out
Highlights
Furnished balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Premium bedding
Separate bedroom
Down duvet
114 sq m
Sleeps 4
1 Double Sofa Bed and 1 King Bed
View all photos for Junior Suite Swim Out
Junior Suite Swim Out
Highlights
Furnished balcony or patio
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Ceiling fan
Premium bedding
Bathrobes
54 sq m
Sleeps 4
1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed
View all photos for STAR Class Directors Suite One Bedroom
STAR Class Directors Suite One Bedroom
Highlights
Furnished balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Premium bedding
Separate bedroom
Down duvet
114 sq m
Sleeps 4
1 Double Sofa Bed and 1 King Bed
View all photos for STAR Class Junior Suite
STAR Class Junior Suite
Highlights
Furnished balcony or patio
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Ceiling fan
Premium bedding
Bathrobes
54 sq m
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
View all photos for STAR Class Junior Suite Ocean View
STAR Class Junior Suite Ocean View
Highlights
Furnished balcony or patio
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Ceiling fan
Premium bedding
Bathrobes
54 sq m
Ocean view
Sleeps 4
1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed
View all photos for STAR Class Entourage Suite
STAR Class Entourage Suite
Highlights
Furnished balcony or patio
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Ceiling fan
Premium bedding
Bathrobes
64 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Directors Suite Two Bedroom
Directors Suite Two Bedroom
Highlights
Furnished balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Premium bedding
2 bedrooms
Down duvet
168 sq m
Sleeps 8
1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
View all photos for STAR Class Producers Two Bedrooms Suite
STAR Class Producers Two Bedrooms Suite
Highlights
Furnished balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Premium bedding
2 bedrooms
Down duvet
335 sq m
Sleeps 8
2 Queen Beds, 1 King Bed and 1 Double Sofa Bed
View all photos for STAR Class Junior Suite Swim Out
STAR Class Junior Suite Swim Out
Highlights
Furnished balcony or patio
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Ceiling fan
Premium bedding
Bathrobes
54 sq m
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
View all photos for Entourage Suite
Entourage Suite
Highlights
Furnished balcony or patio
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Ceiling fan
Premium bedding
Bathrobes
64 sq m
Sleeps 4
1 Double Sofa Bed and 1 King Bed
View all photos for Directors Suite One Bedroom
Directors Suite One Bedroom
Highlights
Furnished balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Premium bedding
Separate bedroom
Down duvet
114 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for STAR Class Producers Two Bedroom Suite Swim Out
STAR Class Producers Two Bedroom Suite Swim Out
Highlights
Furnished balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Premium bedding
2 bedrooms
Down duvet
335 sq m
Sleeps 8
2 Queen Beds, 1 King Bed and 1 Double Sofa Bed
View all photos for STAR Class Directors Suite Two Bedroom
STAR Class Directors Suite Two Bedroom
Highlights
Furnished balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Premium bedding
2 bedrooms
Down duvet
168 sq m
Sleeps 8
2 Queen Beds, 1 King Bed and 1 Double Sofa Bed
View all photos for STAR Class Producers Three Bedroom Suite
STAR Class Producers Three Bedroom Suite
Highlights
Furnished balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Premium bedding
3 bedrooms
Down duvet
389 sq m
Sleeps 12
2 King Beds, 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed
View all photos for Junior Suite Ocean View
Junior Suite Ocean View
Highlights
Furnished balcony or patio
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Ceiling fan
Premium bedding
Bathrobes
54 sq m
Ocean view
Sleeps 4
1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed
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What's nearby
Playa Mujeres Golf Club - 8 min drive
Mujeres Beach - 15 min drive
Isla Mujeres Ferry Terminal - 86 min drive
Dolphin Discovery - 93 min drive
North Beach - 93 min drive
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive
Restaurants
Isla Blanca - 5 min drive
So Cal Gourmet Food Emporium - 1 min walk
Flavors - 16 min walk
Mar - 15 min walk
Braza Grill - 1 min walk
About this property
Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers a private beach where you can enjoy the shade from a beach umbrella or get a beach massage, plus you'll be within a 10-minute drive of Playa Mujeres Golf Club. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and manicures and pedicures. So Cal Gourmet Emporium serves international cuisine and is open for breakfast, lunch and dinner. Other features of this all-inclusive property include a free kid's club, a poolside bar and a health club. Fellow travellers say good things about the helpful staff and overall property condition.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Languages
English, French, Portuguese, Spanish
At a glance
Hotel size
648 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (1 year old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Poolside bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Free children's club
Children's pool
Playground
Local/corner shop
Children's games
What to do
On a private beach
Fitness classes
Pilates classes
Yoga classes
Working away
Business centre
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
Built in 2019
Garden
Terrace
Health club
4 outdoor pools
Designer shops on-site
Full-service spa
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Down duvet
Blackout curtains
Turndown service
Premium bedding
What to enjoy
Furnished balcony/patio
Freshen up
Rainfall shower heads
Shower only
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Guidebooks/recommendations
Special features
Spa
Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages.
Dining
So Cal Gourmet Emporium – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
East Sushi & Teppanyaki – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Sunset Strip Steakhouse – This steakhouse only serves dinner. Open daily.
La Cocina Mexican Cuisine – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Gusto Italian Trattoria – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 8:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Planet Hollywood Beach Resort Cancun
Planet Hollywood Beach Resort Cancun All Inclusive
Frequently asked questions
Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offer free cancellation for a full refund?
Yes, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?
Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?
Sorry, there's no on-site parking at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort.
What are the check-in and check-out times at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?
No, this property doesn't have a casino, but PlayCity Casino (19-min drive) and Royal Yak Casino and Sports Book (20-min drive) are both nearby.
What is there to do at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort and nearby?
On-site recreation at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort also has a private beach and a health club, as well as spa services and a garden.
Are there restaurants at or near Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?
Yes, So Cal Gourmet Emporium offers international cuisine.
Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
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Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.0/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
9 January 2025
Stay here
Wonderful place! Extremely beautiful!
Krystal
Krystal, 1-night trip
8/10 Very good
20 February 2025
Gael, Alma and José Luis were constantly taking care of us and our needs 😀. We had to require water many times, only two elevators and sometime out of order, many maintenance jobs in the facilities.
Verified traveller
7-night trip
10/10 Exceptional
27 November 2024
Overall decent resort.
Lahai
Lahai, 4-night trip
10/10 Exceptional
22 October 2024
Very good stay!
chandroutie
chandroutie, 6-night trip
4/10 Fair
2 December 2024
Food was mediocre.
Giridhar
Giridhar, 4-night trip
10/10 Exceptional
8 August 2024
Nice family resort.
Mary
Mary, 4-night trip
10/10 Exceptional
24 July 2024
Great hotel
Anthony
Anthony, 3-night trip
8/10 Very good
26 October 2024
The property was really clean. The staff was really nice and informative about area. The only thing that wasn't wonderful was the food.
Estaban
Estaban, 3-night trip
10/10 Exceptional
12 September 2024
Birthday trip
It’s a very nice place to go with friends.
Kristie
Kristie, 3-night trip
10/10 Exceptional
8 August 2024
The resort has an awesome beach. It’s a nice family resort with a lot of amenities for everyone.
Silvia
Silvia, 7-night trip
10/10 Exceptional
9 November 2024
Ms Nelly in the family pool area was wonderful. She made sure we had all we needed while hanging out at the cabana. Also Ms. Cynthia in the kids club was awesome. Took great care of our daughter while we hung out at the adult pool for an hour.
Damaris
Damaris, 3-night trip
10/10 Exceptional
31 August 2024
Had a great time
carmen
carmen, 4-night trip
4/10 Fair
1 December 2024
I would rate this resort 3/5. It’s ok but nothing special….terrible food and limited bartenders/live chefs
They just want you to buy more stuff. Won’t be going back
Ramon
Ramon, 4-night trip
10/10 Exceptional
10 June 2024
Great family resort with loads to do!
Kara
Kara, 5-night trip
10/10 Exceptional
9 August 2024
All the staff was fantastic
George
George, 4-night trip
8/10 Very good
31 July 2024
The staff were very welcoming and helpful!
Sarah G
Sarah G, 4-night trip
8/10 Very good
8 October 2024
It was a good trip. I wish it was made clear how to reserve a room on the adults only section in the Hotels.com website.
Morgan
Morgan, 4-night trip
8/10 Very good
7 October 2024
Great job
Carla
Carla, 4-night trip
10/10 Exceptional
4 August 2024
Throughout the entire time we had an excellent time from the service, the food and the facilities, everything was very tidy and clean.
Steven
Steven, 4-night trip
10/10 Exceptional
24 July 2024
Excellent resort for family’s or couples . The food was better than I expected. All in all a great resort.
Anthony
Anthony, 7-night trip
10/10 Exceptional
30 August 2024
My stay here was excellent, the property is beautiful and lots of activities the food was great as well. No complaints
Darvin
Darvin, 6-night trip
2/10 Poor
3 December 2024
lack of service and staff not access to resturant and rude managers
Fariba
Fariba, 5-night trip
10/10 Exceptional
2 August 2024
Property was beautiful
Kelly
Kelly, 3-night trip
10/10 Exceptional
18 June 2024
Best Hotel in Cancun
Amazing we enjoyed everything from the hotel the attention from everybody was outstanding
Carlos
Carlos, 5-night trip
6/10 Good
17 November 2024
Anything you wanna do, you got to pay for everything. Everything is expensive here! I will never recommend anyone to come to planet Hollywood! It’s looks good in photos but there’s nothing to do here! Its gets boring after days of your stay.