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Dreams Jade Resort & Spa - All Inclusive

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Garden
Private beach, white sand, sun-loungers, beach volleyball
Private beach, white sand, sun-loungers, beach volleyball
3 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
3 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers

Overview of Dreams Jade Resort & Spa - All Inclusive

VIP Access

Dreams Jade Resort & Spa - All Inclusive

4.5 star property
Puerto Morelos beachfront property with spa, beach bar

8.2/10 Very good

1,028 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
Map
Unidad 26, Mz 20 Lote 1-1 SM 3, Puerto Morelos, QROO, 77580

Room options

About this area

What's nearby

  • On the waterfront
  • Maroma Beach - 28 min drive
  • Moon Palace Golf Club - 34 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 22.2 miles/35.8 km

Restaurants

  • Tanino’s - 3 min drive
  • Blue Morelos - 3 min drive
  • La Pizza Nostra - 3 min drive
  • Pangea - 6 min drive
  • El Nicho - 6 min drive

About this property

Dreams Jade Resort & Spa - All Inclusive

Dreams Jade Resort & Spa - All Inclusive offers a private beach where you can enjoy volleyball, beachside drinks and sunloungers, plus you'll have access to on-site surfing/body boarding, sailing and kayaking. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. Carnival Buffet, one of 7 restaurants, offers a beachfront location, and serves lunch and dinner. Other highlights at this luxurious property include 2 swim-up bars, a nightclub and a poolside bar. The pool and helpful staff get good marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
On-site antigen/rapid COVID-19 testing is available for a USD 35 fee
This information is provided by our partners.

At a glance

Hotel size

  • 550 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Supervised childcare*

Pets

  • Pets allowed (dogs only, 1 per room, up to 22 lb per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Parking

  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • 7 restaurants
  • 3 bars/lounges
  • 2 swim-up bars
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Mini golf
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • On a private beach
  • Tennis
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Mini golf
  • Kayaking
  • Sailing
  • Surfing/body boarding
  • Shopping
  • Bike tour information
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • Business centre
  • Meeting room
  • Co-working spaces
  • Conference centre (10710 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sunloungers
  • Pool loungers
  • Pool umbrellas

Facilities

  • 9 buildings/towers
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 3 outdoor pools
  • Arcade/games room
  • Bike parking
  • Full-service spa
  • Nightclub
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Spa

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Carnival Buffet – This beachfront buffet restaurant serves lunch and dinner. A children's menu is available.
Capers Rest. (Italian) – This fine-dining restaurant only serves dinner.
CinCin Rest (Adults only) – This fine-dining restaurant only serves dinner.
Mercure Rest (French) – This fine-dining restaurant only serves dinner.
Tamarindo Rest (Mexican) – This fine-dining restaurant only serves dinner.

Awards and affiliations

Green/Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 65 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

On-site antigen/rapid COVID-19 testing is available for a USD 35 fee.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards and debit cards. Cash is not accepted.</p> <p>A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.</p>
Access to the nearby Gran Coral Riviera Maya Golf course is included in the room rate. Transportation to the golf course is not provided.
The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Parents may not leave the hotel premises while their children are in the Kids Club. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance).

Also known as

Now Jade Riviera Cancun Resort All Inclusive Puerto Morelos
Now Jade Riviera Cancun All Inclusive Puerto Morelos
Now Jade Riviera Cancun Puerto Morelos
Now Jade Riviera Cancun
Now Jade Riviera Cancun Resort And Spa
Now Jade Riviera Cancun Hotel Puerto Morelos
Now Jade Riviera Cancun Resort All Inclusive
Now Jade Riviera Cancun Resort Spa All Inclusive
Now Jade Riviera Cancun Resort Spa
Dreams Jade Resort Spa All Inclusive
Now Jade Riviera Cancun Resort Spa All Inclusive
Dreams Jade Resort & Spa - All Inclusive Puerto Morelos
Now Jade Riviera Cancun Resort Spa Optional All Inclusive
Dreams Jade Resort & Spa - All Inclusive All-inclusive property

Frequently asked questions

Does Dreams Jade Resort & Spa - All Inclusive offer free cancellation for a full refund?
Yes, Dreams Jade Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Dreams Jade Resort & Spa - All Inclusive?
This property confirms that on-site COVID-19 testing (antigen/rapid screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Dreams Jade Resort & Spa - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Dreams Jade Resort & Spa - All Inclusive?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 22 lb per pet. There's a charge of USD 65 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Dreams Jade Resort & Spa - All Inclusive?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Dreams Jade Resort & Spa - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, sailing and surfing and improve your game at the on-site tennis courts. Additional recreation on-site includes basketball, volleyball and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. Dreams Jade Resort & Spa - All Inclusive also has 2 swim-up bars, a nightclub and a private beach, as well as a sauna, a steam room and an arcade.
Are there restaurants at or near Dreams Jade Resort & Spa - All Inclusive?
Yes, there are 7 on-site restaurants, featuring beachfront dining and ocean views. Nearby restaurants include Las Koras (2.7 mi), Pangea (2.7 mi) and El Nicho (2.7 mi).
Does Dreams Jade Resort & Spa - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Dreams Jade Resort & Spa - All Inclusive like?
Dreams Jade Resort & Spa - All Inclusive is located on the waterfront, a short 12-minute walk from Arrecife de Puerto Morelos National Park. Travellers love the property's prime location.

Reviews

8.2

Very good

8.8/10

Cleanliness

8.9/10

Staff & service

8.1/10

Amenities

8.5/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

6/10 Good

Avinash, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ryan, 7-night trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

2/10 Poor

Shawna, 9-night trip
Verified Expedia guest review

8/10 Very good

The VIP package felt like a bait and switch deal . Basically it’s a coupons book but if that’s not bad enough you now become they perfect target to buy into other vacations from they chain. Nevertheless, The basic services were excellent, the staff very friendly and so hardworking. Spice restaurant and the Carnival international restaurant were my favorite restaurants . The pool bar my favorite bar , Delma at the pool Bar actually made me visit the pool bar every day during my stay . Luis one of chief’s at the Spice restaurant should also get paid as an entertainer. I was concerned about the food quality and taste before I got there . i was happy it exceeded my expectations food was very tasty. Alcoholic was not premium bands but they were not the worst quality. Johnny walker red, absolute etc . But I will say I got value for money and you get to drink as much as you like . The entertainment was ok .
Tynisa, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

BRENDA, 6-night trip
Verified Expedia guest review

10/10 Exceptional

THE VARIETY OF THE RESTAURANTS WAS EXCELLENT. HOWEVER I WISH THEY HAD A SEAFOOD RESTUARANT. ROOMS WERE LUXIOURS, CLEAN, AND QUITE.
vicky, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff was great and food was excellent
Martin, 4-night trip with friends
Verified Expedia guest review

2/10 Poor

Pictures did not match, food was nasty, ants in bathroom, hotel Wi-Fi didn’t work, hotel wanted us to download an app to make dinner reservations and the app couldn’t download due to the Wi-Fi service and the buffet closed at night making it a challenge to eat
Tawanda Monique, 3-night trip
Verified Expedia guest review