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Hotel Plaza Kokai Cancún

3.0 star property
Family-friendly hotel with 2 restaurants, near Las Palapas Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Plaza Kokai Cancún

Reception
Porch
Outdoor pool
In-room safe, individually decorated, individually furnished
Junior Suite

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Nightclub
  • Rooftop terrace
  • Children's pool
  • Swim-up bar
  • Room service
  • Business centre
  • Meeting rooms
  • Terrace
For families
  • Children stay free
  • Children's pool
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is €51
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished

Standard Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Estandar King

In-room safe, individually decorated, individually furnished

Estandar King

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

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In-room safe, desk, soundproofing, bed sheets

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Parking available
Free WiFi
Air conditioning
24/7 front desk
8.0 out of 10, Very good, (288)
The price is €41
includes taxes & fees
23 Dec - 24 Dec
Hotel Avenida Cancun
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About the area

Map
Av Uxmal No 26, Sm 2A, Col. Centro, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 8 min walk - 0.7 km
  • Puerto Cancun Marina Town Center - 18 min walk - 1.6 km
  • Plaza Las Americas - 2 min drive - 2.2 km
  • Plaza 28 - 2 min drive - 2.0 km
  • Ultramar Ferry Puerto Juárez - 4 min drive - 3.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪The Healthy Place - ‬7 min walk
  • ‪Taqueria Coapenitos - ‬3 min walk
  • ‪Temakita Cancun - ‬6 min walk
  • ‪Ty-Coz - ‬4 min walk
  • ‪Yamamoto - ‬2 min walk

About this property

Hotel Plaza Kokai Cancún

Hotel Plaza Kokai Cancún puts you a short five-minute drive from Plaza Las Americas and features a nightclub and a rooftop terrace. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at El meson espanol, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a children's pool and a terrace are other highlights.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 55 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free off-site parking nearby
  • Street parking available

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Swim-up bar
  • Free daily reception
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Personal watercraft (motorised)
  • Beach nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Surfing/body boarding nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • An outdoor pool
  • Nightclub
  • Banquet hall
  • Traditional architecture

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 28-cm TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

El meson espanol – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
La Tasca – On-site bar. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Plaza Kokai Cancún Cancun
Hotel Plaza Kokai Cancún
Plaza Kokai Cancún Cancun
Plaza Kokai Cancún
Plaza Kokai Hotel
Hotel Plaza Kokai Cancún Hotel
Hotel Plaza Kokai Cancún Cancun
Hotel Plaza Kokai Cancún Hotel Cancun

Frequently asked questions

Does Hotel Plaza Kokai Cancún offer free cancellation for a full refund?
Yes, Hotel Plaza Kokai Cancún does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Plaza Kokai Cancún?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Hotel Plaza Kokai Cancún?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Plaza Kokai Cancún?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel Plaza Kokai Cancún?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at Hotel Plaza Kokai Cancún?
No, this hotel doesn't have a casino, but PlayCity Casino (7-min walk) and Royal Yak Casino and Sports Book (3-min drive) are both nearby.
What is there to do at Hotel Plaza Kokai Cancún and nearby?
Have fun with activities such as hiking, parasailing and body boarding, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a nightclub.
Are there restaurants at or near Hotel Plaza Kokai Cancún?
Yes, there are 2 on-site restaurants, featuring international cuisine.
What's the area around Hotel Plaza Kokai Cancún like?
Hotel Plaza Kokai Cancún is in Downtown Cancun, a short 18-minute walk from Puerto Cancun Marina Town Center and 5 minutes' walk from Benito Juarez Municipal Building.

Hotel Plaza Kokai Cancún Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

Convenient choice for the ADO bus station
My husband, our 8-month-old baby, and I stayed here for one night during our travels. We arrived late in the evening and left early the next morning, so our experience was brief but sufficient for our needs. The staff were polite and efficient, making check-in straightforward despite our late arrival. The hotel was clean, and the room provided everything we needed for a short stay. While nothing stood out as exceptional, it was perfectly adequate and met our expectations. The location is very central, just a few minutes’ walk from the ADO bus terminal, which was the main reason we chose this hotel. This convenience made it easy to catch an early bus the next morning. Overall, this hotel is a practical choice if you're looking for a clean and convenient place to stay for a short time in Cancun.
Kira T, 1-night family trip
Verified Hotels.com guest review

6/10 Good

The staff was very rude . I need help to take my luggage to my room . She asked money to some one go the the room . I easily booked the room for 4 people. But I only book for one . She was very very rude in professional
Kishanthini, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful place, nice quiet a nice restaurant with delicious food. Ilike it hotel, I can open window, nice view, I was in 2 hotels before, but this hotel, I like more, thanks a lot
Ferita, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

José Benjamin Manjarréz, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Jean-Luc, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Víctor, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

6/10 Good

Limpio barato pero le falta mantenimiento
Es un hotel limpio y barato le falta mucho mantenimiento me quede una noche soy local solo que para pasar el 15 de septiembre y no regresar a mi casa. No me gusto que la secadora estaba muy viejita sucia y llena de moho no la pude usar
Alejandra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location in central, great valur
Timothy, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

The location of this hotel is perfect and easy to find. Everything is walking distance and was able to get Uber to pick us up and drop off perfectly fine. Only thing I did not like was that they only gave us 2 towels per day (would have to keep going to the front desk to ask for more). Also the lighting is not the best in the bathroom (girls doing their makeup). And lastly, I loved how they could clean/organize the room daily but it seemed as if they didn’t change the sheets nor clean the beds good, as to all the sand would still be there. Other then that, everything else was good. Would recommend staying here again if cleaning got better.
Ashley, 7-night romance trip
Verified Expedia guest review

4/10 Fair

Manuel Zulueta, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It's a small hotel right in the downtown area. 7 minutes walk from the central ado bus terminal. Super clean as compared to the other hotels at this price
Hira, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Brenda Y, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very Good
Brenda Y, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Good
Brenda Y, 3-night trip
Verified Expedia guest review

2/10 Poor

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Rafik, 2-night trip
Verified Expedia guest review

6/10 Good

.
Lili, 2-night trip
Verified Expedia guest review

6/10 Good

.
Lili, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Convenient
Brenda Y, 1-night family trip
Verified Expedia guest review

8/10 Very good

Maybe pamplets of things to do. Room & hotel seemed super clean but there were no toiletries. They gave you the wifi password right away. They provide remotes for tv & ac so you must return them upon checking out. Pool was too dirty or at least it seemed b.c the water wasn't too cloudy. Girl at the reception was super nice & helpful. If you want ice, you must get it from the restaurant for a charge. There is no fridge & no microwave but overall for the price it was a good deal.
Cynthia, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Besher, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Todo muy bien
ARMANDO, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Gabriel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Will stay again
Great location in Centro, 10 minute walk to bus terminal. Despite active renovation, wasn’t inconvenienced. My choice when coming to Cancun for a flight.
Timothy, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Monica, 8-night trip
Verified Expedia guest review