Atelier Playa Mujeres - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with spa, near Playa Mujeres Golf Club

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Atelier Playa Mujeres - Adults Only - All Inclusive

2 outdoor pools, a heated pool, free pool cabanas, pool umbrellas
Front of property
Aerial view
Premium bedding, down duvets, free minibar, in-room safe
Private pool
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Laundry facilities
  • Spa
  • Gym
Main amenities
  • Daily housekeeping
  • On the beach
  • 14 restaurants and 3 poolside bars
  • 12 bars/lounges and 2 swim-up bars
  • Full-service spa
  • 2 outdoor pools
  • Health club
  • Steam room
  • Free use of bicycles
  • Free beach cabanas
  • Beach umbrellas
  • Beach sunloungers
Feel at home
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The price is €634
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 15 of 15 rooms

Inspira Rooftop Suite

Highlights

Balcony
Private rooftop hot tub
Air conditioning
Free minibar items
Smart TV
Pillow menu
Sofa bed
Down duvet
  • 75 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite - King

Highlights

Air conditioning
Free minibar items
Smart TV
Ceiling fan
Down duvet
Sofa bed
Premium bedding
Blackout curtains
  • 59 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Inspira Terrace Suite - 2 Double

Highlights

Air conditioning
Free minibar items
Smart TV
Pillow menu
Ceiling fan
Sofa bed - single
Blackout curtains
Premium bedding
  • 63 sq m
  • Golf view
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

Junior Suite Ocean View - 2 Double

Highlights

Air conditioning
Free minibar items
Smart TV
Ceiling fan
Down duvet
Sofa bed
Premium bedding
Blackout curtains
  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

Junior Suite Ocean View - King

Highlights

Air conditioning
Free minibar items
Smart TV
Ceiling fan
Down duvet
Sofa bed
Premium bedding
Blackout curtains
  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Inspira Business Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free minibar items
Smart TV
Pillow menu
Ceiling fan
  • 144 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Inspira Corner Suite - King

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Free minibar items
Smart TV
Pillow menu
Ceiling fan
Sofa bed - double
  • 90 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite - 2 Double

Highlights

Air conditioning
Free minibar items
Smart TV
Ceiling fan
Down duvet
Sofa bed
Premium bedding
Blackout curtains
  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

Inspira Junior Suite Ocean Front

Highlights

Air conditioning
Free minibar items
Smart TV
Pillow menu
Ceiling fan
Sofa bed - double
Blackout curtains
Premium bedding
  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Inspira Junior Suite Swim Out - King

Highlights

Private pool
Air conditioning
Free minibar items
Smart TV
Pillow menu
Ceiling fan
Sofa bed - double
Blackout curtains
  • 63 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Inspira Junior Suite Swim Out -2 Double

Highlights

Private pool
Air conditioning
Free minibar items
Smart TV
Pillow menu
Ceiling fan
Sofa bed - single
Blackout curtains
  • 63 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

Inspira Master Suite Ocean Front

Highlights

Balcony
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free minibar items
Smart TV
Pillow menu
  • 181 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Inspira Junior Suite Swim Out Ocean View King

Highlights

Private pool
Air conditioning
Free minibar items
Smart TV
Pillow menu
Ceiling fan
Sofa bed - double
Blackout curtains
  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Inspira Corner Suite - 2 Double

Highlights

Private outdoor hot tub
Air conditioning
Free minibar items
Smart TV
Pillow menu
Ceiling fan
Sofa bed - single
Blackout curtains
  • 59 sq m
  • Golf view
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

Wheelchair Accessible Junior Suite

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Ceiling fan
Down duvet
Sofa bed
Premium bedding
  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

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About the area

Map
Playa Mujeres Condo Complex, SM-3 M-1 L-13 RTH-4, Col. Playa Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Mujeres Beach - 15 min walk - 1.3 km
  • Playa Mujeres Golf Club - 17 min walk - 1.5 km
  • Isla Mujeres Ferry Terminal - 82 min drive - 11.3 km
  • North Beach - 88 min drive - 11.5 km
  • Dolphin Discovery - 88 min drive - 16.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • ‪World Café - ‬18 min walk
  • ‪Don Fernando Lobby Bar - ‬1 min walk
  • ‪El Suspiro - ‬15 min walk
  • ‪Hideaway Bar At Dreams Playa Mujeres - ‬4 min drive
  • ‪The Sand Bar - ‬4 min drive

About this property

Atelier Playa Mujeres - Adults Only - All Inclusive

At Atelier Playa Mujeres - Adults Only - All Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas and beach massages, plus you'll only be a five-minute drive from Playa Mujeres Golf Club. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Mercado 19, one of 14 restaurants, serves Mexican cuisine and is open for breakfast and dinner. Other highlights at this luxurious property include 3 poolside bars, a health club and a fitness centre. Fellow travellers say great things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Snorkelling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 593 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 16
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • On-site parking is limited

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast
  • 14 restaurants
  • 12 bars/lounges
  • 3 poolside bars
  • 2 swim-up bars
  • 2 coffee shops
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Fitness classes
  • Evening entertainment
  • Shopping

Working away

  • 7 meeting rooms
  • Co-working spaces
  • Conference centre (21115 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free beach cabanas
  • Free bike hire
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Golf cart on-site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2019
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • Adjacent to a golf course
  • Golf driving range on-site
  • 2 outdoor pools
  • Heated pool
  • Art gallery on-site
  • Full-service spa
  • Golf clubhouse on-site
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Front entrance ramp
  • Hand-held shower heads

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • LED light bulbs
  • Mobile key entry

Special features

Spa

NUUP SPA has 18 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Mercado 19 – This buffet restaurant specialises in Mexican cuisine and serves breakfast and dinner.
Limón y sal – This restaurant specialises in Mexican cuisine and serves brunch and lunch. Open daily.
El Suspiro – This restaurant specialises in seafood and serves breakfast, lunch and dinner. Open daily.
Takeshi – This diner specialises in Asian cuisine and only serves dinner. Open daily.
Cilento – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 1.72 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 320 per pet, per week

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Property Registration Number AVH161104JQ0

Also known as

Atelier Playa Mujeres All Inclusive
Atelier Playa Mujeres Adults Only All Inclusive
Atelier Playa Mujeres - Adults Only - All Inclusive Punta Sam

Frequently asked questions

Does Atelier Playa Mujeres - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Atelier Playa Mujeres - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Atelier Playa Mujeres - Adults Only - All Inclusive?
Yes, there are 2 outdoor pools.
Are pets allowed at Atelier Playa Mujeres - Adults Only - All Inclusive?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of USD 320 per pet, per week. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Atelier Playa Mujeres - Adults Only - All Inclusive?
Yes, there's free self and valet parking. Parking spaces may be limited.
What are the check-in and check-out times at Atelier Playa Mujeres - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Atelier Playa Mujeres - Adults Only - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (15-min drive) and Royal Yak Casino and Sports Book (16-min drive) are both nearby.
What is there to do at Atelier Playa Mujeres - Adults Only - All Inclusive and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Atelier Playa Mujeres - Adults Only - All Inclusive also has 2 swim-up bars, 3 poolside bars and a steam room, as well as spa services and a garden.
Are there restaurants at or near Atelier Playa Mujeres - Adults Only - All Inclusive?
Yes, there are 14 on-site restaurants, featuring Mexican cuisine.
Does Atelier Playa Mujeres - Adults Only - All Inclusive have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Atelier Playa Mujeres - Adults Only - All Inclusive like?
Atelier Playa Mujeres - Adults Only - All Inclusive is a short 17-minute walk from Playa Mujeres Golf Club and 15 minutes' walk from Mujeres Beach.

Atelier Playa Mujeres - Adults Only - All Inclusive Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Wil Walker, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel
Absolutely the best hotel I’ve ever stayed in! Hands down amazing.
Alice, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful for the 5 stars ! Service and hospitality were amazing . Definitely going to recommend you to stay in the Inspira suites with swim out . I’d certainly go back !
Ei Ei, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tom, 5-night trip
Verified Hotels.com guest review

4/10 Fair

The stuff is not very acomodated , the food is not good
gladys, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Janie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eternity Twanese, 7-night trip
Verified Expedia guest review

10/10 Exceptional

My wife and I really enjoyed our trip. We have plans to return 2025 !!!
Jimmy, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Terrell Sloan Holland, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was incredibly kind and helpful, and the resort is constantly being cleaned and maintained. Everything was designed to look and feel stunning. There were more food opportunities than we had days to experience all of them. Beautiful resort that I'm excited to come to again!
Timothy, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel
Michael, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Absolutely beautiful property. The staff were all wonderful. Tons of food options. Pools were beautiful. I wish there were more shopping options because there is really only one store on the property, but it wasn’t that big of a deal. I would definitely return to this resort.
Samantha, 3-night romance trip
Verified Expedia guest review

6/10 Good

On the surface, Atelier looks like a 5 star resort, especially with the pools and beautiful lobby. However, if you look a little closer, you start to notice things that take away from the experience of a luxury resort. Our first room was essentially not cleaned (stains everywhere on the tables, light switches, telephone); the bathtub had makeup stains and soap scum. And the toiletry amenities they offered were the bare minimum (towels, one vanity kit, hand soap and lotion). But you had to request for anything else, like a comb, qtips, toothpaste etc.) When we moved to a different room, the shower drain was clogged; the phone was broken; the juices in the fridge were expired. However, these issues alone weren’t the problem. There seemed to be a communication problem amongst the different departments. What one department tells me never gets relayed to other relevant departments. For example, when we requested to switch rooms, it took hours and continuous followups with the staff to complete the request. I spent the first two days reaching out to staff, waiting on them to resolve the issues with our room, and following up with them to see when the room change would occur. There were other minor issues. A room service staff broke a bottle of sauce right in front of our door, but didn’t bother to clean up the glass shards. One server was particularly rude. In general, this was not the experience I expected of a luxury resort Atelier claims to be.
Grace, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is an absolutely beautiful resort. Be prepared for mosquitoes in Mexico! But they supply spray. The resort is well cared for and the staff are amazing. Everyone was friendly and quick to assist use and make the most positive experience. I would definitely recommend Atelier
Regan, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The rooms are very large, clean and comfortable. The staff are extremely friendly and the food…excellent!
Maggie, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

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Jamella, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Valeria, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was an excellent experience. We were treated so well and was extremely happy the entire trip. Couldn’t rave about this place enough.
Zachary, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is the best resort I've ever visited in Mexico...I always thought that the Garza Blanca Puerto Vallarta was my top spot, but this exceeded my stay there...I can't wait to visit again...
LeDarin, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Sandrine, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Great service, extremely attentive staff! Amazing food!
Christian, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

We had the best time. Beautiful hotel with amazing staff. Def will come back.
Tammy, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Miguelande, 5-night trip
Verified Expedia guest review

10/10 Exceptional

My stay was amazing! Would def be back
Jazz, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

All around amazing experience
Gil, 4-night family trip
Verified Expedia guest review