Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive
Restaurants
Hunter Bar Cancun: Address - 2 min walk
Black Café - 1 min walk
Cocina Libanesa Sahara - 4 min walk
11:11 Club - 1 min walk
El Crustáceo Cascarudo - 1 min walk
About this property
Hotel Kavia Cancun
Hotel Kavia Cancun puts you a short five-minute drive from Plaza 28 and Plaza Las Americas. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A poolside bar and a terrace are other highlights.
Languages
English, Spanish
At a glance
Hotel size
62 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Parking
Free on-site self-parking
Free on-site valet parking
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7 AM–11 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Working away
Business centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
Terrace
An outdoor pool
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
Balcony or patio
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately MXN 50 per person
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Kavia
Hotel Kavia Cancun Hotel
Hotel Kavia Cancun Cancun
Hotel Kavia Cancun Hotel Cancun
Frequently asked questions
Does Hotel Kavia Cancun offer free cancellation for a full refund?
Yes, Hotel Kavia Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Kavia Cancun?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Kavia Cancun?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Kavia Cancun?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hotel Kavia Cancun?
Check-in start time: 3 PM; check-in end time: 6:00 PM. Check-out time is noon.
Is there an on-site casino at Hotel Kavia Cancun?
No, this hotel doesn't have a casino, but PlayCity Casino (6-min walk) and Royal Yak Casino and Sports Book (2-min drive) are both nearby.
What is there to do at Hotel Kavia Cancun and nearby?
Hotel Kavia Cancun has an outdoor pool.
Are there restaurants at or near Hotel Kavia Cancun?
Yes, there's an on-site restaurant.
Does Hotel Kavia Cancun have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Kavia Cancun like?
Hotel Kavia Cancun is a short 13-minute walk from Plaza 28 and 6 minutes' walk from Benito Juarez Municipal Building.
Hotel Kavia Cancun Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
4/10 Fair
28 November 2024
Convenient location, not so great hotel.
This hotel looks much better in photos than it does in real life. While the pool was clean and enjoyable, I woke up every day with a rash, leading me to believe the bed sheets were not being changed. Additionally, there was loud construction happening directly above us, which made the stay unpleasant. This will definitely be my first and last time staying at this hotel. On a positive note, the location is very convenient.
Ivonne
Ivonne, 4-night family trip
Verified Hotels.com guest review
2/10 Poor
5 October 2024
Vin
Horrible service no electri and water for 2 days plus no customer service was at the counter very bad service never try this hotel in my life.
Vinod
Vinod, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 September 2024
Esta perfecto y todo serca
Un señor de mantenimiento muy amable tuve la oportunidad de despedirme de él
Carmen
Carmen, 4-night trip
Verified Expedia guest review
8/10 Very good
2 July 2024
The property is close to tourist spot with restaurants, bus, and etc close by
CHRISTOPHER
CHRISTOPHER, 7-night trip with friends
Verified Expedia guest review
6/10 Good
25 June 2024
This is the Kavia hotel. There is another Kavia Club or Plus hotel nearby. Google Maps showed this latter one as Kavia Hotel. Make sure you look for Kavia on Clavel street in order to go to the right one. At 10 pm looking for this Kavia hotel was hard. We called Kavia Plus and they stayed over the phone with us until we found it!
mario
mario, 1-night trip
Verified Expedia guest review
4/10 Fair
22 May 2024
Loud . toilets and shower wernt good. Did do the job though.
james raymond
james raymond, 7-night trip with friends
Verified Expedia guest review
10/10 Exceptional
28 March 2024
Zero problems. Everyone was cool and no one bothered us. The hotel is traditional “real” Mexico, so if you want a tourist, sanitized American vibe you might not like it. But my friend and I loved it.
Elvin
Elvin, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
26 March 2024
Mario
Mario, 9-night trip
Verified Expedia guest review
8/10 Very good
22 March 2024
Sonia
Sonia, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 March 2024
Victor Alfonso Garcia
Victor Alfonso Garcia, 7-night trip
Verified Expedia guest review
10/10 Exceptional
8 February 2024
Good downtown Cancun option
Good location downtown Cancun. Has free onsite parking between this hotel and the adjoining hotel with same owners. Also I found easy free street parking on the same block every time I wanted it. Easy to walk across street to a bunch of late night restaurants or over a couple blocks to some other small clubs and restaurants. Grocery store is two blocks south. What appears to be the main LGBT club is across the street but I never heard anything from it and it didn’t cause parking issues. It’s an older hotel but clean and well kept. The lobby and hallways are open air but sheltered from the rain. Good value for the money.
Cameron
Cameron, 3-night trip
Verified Hotels.com guest review
2/10 Poor
4 February 2024
Cancun
As an Hotels guest we were put in the back of hotel. The room had been cleaned with a very strong scented cleaning solution. Then they plugged in a scented atomizer. We had no towels and had to request same. As well no liquor allowed Do not recommend stayed one day of our 2 day reservation
Joanne
Joanne, 2-night trip
Verified Hotels.com guest review
4/10 Fair
4 February 2024
If you want a Mexico style hotel, this is it smh
The hotel is very old the TV only plays in Español. I was supposed to have a stove and refrigerator in the room and I had to beg for a refrigerator after the fact. The breakfast we had to pay for every morning, even though it says it was all inclusive. Was very very cold and dirty. There’s nothing good about the hotel other than one of the hosts they work the front desk. The beds were very very hard, the air conditioner beats straight down on your face. If you turn it off, it’s hot in the room my daughter got bit by bugs there’s no washcloths in the hotel at all. so it took everything for me not to find somewhere else to stay but because they already had ran my card I would’ve had to wait 7 to 10 business days to get that money back and I didn’t wanna spend another five or $600 on top of this my first time in Mexico and I chose that hotel out of all the hotels in Cancun Was a bad choice in a lot of ways that hotel is not worth $50 a night I’ll give the location of four stars other than that that’s it oh, and there was a roach in the bathroom.
Brandy
Brandy, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
23 January 2024
I didn’t know you can have alcohol in the romm
Frank
Verified Expedia guest review
10/10 Exceptional
22 January 2024
Good Hotel overall but the one gripe i had was the fees they charge you if you stain a pillow or towel which was so small.
Francisco
Francisco, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 January 2024
Glendy
Verified Expedia guest review
6/10 Good
8 January 2024
Bryan
Bryan, 1-night trip
Verified Orbitz guest review
6/10 Good
8 January 2024
Is in the downtown area and you can walk and find small businesses close by.
Saul
Saul, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
7 January 2024
Madelin
Madelin, 1-night trip
Verified Expedia guest review
2/10 Poor
3 January 2024
The water was cold and the staff doesnt speak english. TV didnt work. I wouldn't recommend staying here!
Terah
Terah, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
28 December 2023
Good location. Fair service. You receive what you pay.
EDGAR
EDGAR, 1-night family trip
Verified Expedia guest review
8/10 Very good
15 November 2023
andrea
andrea, 6-night trip
Verified Expedia guest review
10/10 Exceptional
1 October 2023
Lovely place
Cynthia
Cynthia, 5-night family trip
Verified Expedia guest review
8/10 Very good
23 September 2023
Room cleaned every day good central location checking in sucks because our flights always come in early and we have to wait till 3 pm when there are rooms available