Cancun, Quintana Roo (CUN-Cancun Intl.) - 45 min drive
Restaurants
Isla Blanca - 13 min walk
Flavors - 5 min drive
Mar - 5 min drive
Xtra Time - 16 min walk
World Café - 15 min walk
About this property
Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive
Putting you within a 15-minute drive of Ultramar Ferry Puerto Juárez, Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive offers a private beach where you can enjoy beach umbrellas, volleyball and beachside drinks. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Market Cafe, one of 9 restaurants, serves international cuisine and is open for breakfast and lunch. Other highlights at this luxurious property include 2 poolside bars, a nightclub and a fitness centre. The pool and helpful staff get great marks from fellow travellers.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorised water sports are included.
Water activities
Kayaking
Land activities
Cycling
Fitness facilities
Tennis
Tennis lessons
Volleyball
Lessons/classes/games
Aerobics
Cooking
Dancing
Language
Pilates
Yoga
Entertainment
On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties
Languages
English, French, Spanish
At a glance
Hotel size
424 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site valet parking
Wheelchair-accessible parking on site
Other information
Designated smoking area (fines apply)
Caters to adults only
Property amenities
Food and drink
9 restaurants
7 bars/lounges
2 poolside bars
Beach bar
Swim-up bar
Coffee shop
Barbecue grills
Free daily reception
24-hour room service
Snack bar/deli
What to do
On a private beach
Tennis
Fitness classes
Yoga classes
Beach volleyball
Basketball
Mini golf
Kayaking
Shopping
Golfing nearby
Scuba-diving nearby
Working away
Business centre
Meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bike hire
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
5 buildings/towers
Built in 2014
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Mosquito nets
Fitness centre
2 outdoor pools
Full-service spa
Nightclub
4 hot tubs
Outdoor tennis court
Sauna
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
IPod docking station
42-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
What to enjoy
Furnished balcony/patio
Separate sitting area
Freshen up
Private bathroom
Jetted
Shower/bath combination
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Secrets Spa by Pevonia has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Market Cafe – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast and lunch.
Oceana – This beachfront restaurant specialises in seafood and serves lunch and dinner. Open daily.
Seaside Grill – This restaurant specialises in international cuisine and serves lunch and dinner. Open 24 hours. Open daily.
Portofino – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Bordeaux – This fine-dining restaurant specialises in French cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 65 per accommodation, per day
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Secrets Playa Mujeres Golf Resort All Inclusive
Secrets Golf Resort All Inclusive
Secrets Playa Mujeres Golf
Secrets Playa Mujeres Golf Spa Resort
Secrets Playa Mujeres Golf Spa Resort Adults Only
Secrets Playa Mujeres Golf Spa Resort All Inclusive
Secrets Playa Mujeres Golf Spa Resort Optional All Inclusive
Secrets Playa Mujeres Golf Spa Resort Adults Only All Inclusive
Frequently asked questions
Does Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?
Yes, there are 2 outdoor pools.
Are pets allowed at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of USD 65 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?
Yes, there's free valet parking.
What are the check-in and check-out times at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (16-min drive) and Royal Yak Casino and Sports Book (17-min drive) are both nearby.
What is there to do at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, volleyball and cycling and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, basketball and volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 4 hot tubs. Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive also has 2 poolside bars, 7 bars and a nightclub, as well as a private beach, a sauna and a steam room.
Are there restaurants at or near Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?
Yes, there are 9 on-site restaurants, featuring al fresco dining, international cuisine and garden views.
Does Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive like?
Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive is in Playa Mujeres. Popular attractions include La Isla Shopping Mall, which is 28 minutes away by car.
Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
10 December 2024
Randi
Randi, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 October 2024
We had a wonderful stay at this resort. Loved the location and the beach was beautiful.
Suzanna
Suzanna, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 October 2024
Very friendly staff, beautiful area, all restaurants were great and good shows
Raymond
Raymond, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 October 2024
Really great place to stay at I love how the staff were considerate and polite. Bar tenders were excellent and servers.
Tavon
Tavon, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 October 2024
I enjoyed everything
Kaila
Kaila, 5-night romance trip
Verified Expedia guest review
4/10 Fair
17 October 2024
The restaurants were not five star, not that great. There were places on the website that were open but when we got there they had been closed. We were without AC for over 24hrs and when we asked to get some kind of comp they said they couldn't because we went through Expedia not Hyatt, even though we are members of Hyatt they wouldn't give us anything.
Darcee
Darcee, 7-night trip with friends
Verified Expedia guest review
4/10 Fair
16 October 2024
ERIC
ERIC, 4-night trip
Verified Expedia guest review
6/10 Good
16 October 2024
Bindu
Bindu, 3-night trip
Verified Expedia guest review
10/10 Exceptional
15 October 2024
Dinner was excellent!
Portofino Restaurant.
Our waiter Rigoberto was the best! Reason we ate their twice!
Our hostess Vaness was very professional.
Tom
Tom, 4-night romance trip
Verified Expedia guest review
6/10 Good
14 October 2024
Good
Jeff
Jeff, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
14 October 2024
Martha
Martha, 3-night trip
Verified Expedia guest review
6/10 Good
13 October 2024
Ron
Ron, 6-night trip
Verified Expedia guest review
8/10 Very good
13 October 2024
Christopher Kiat Kian
Christopher Kiat Kian, 6-night trip
Verified Expedia guest review
2/10 Poor
13 October 2024
AC Broke , they wouldn’t give correct information, compensation was lacking, theyre were only 3 amazing staffs, Francisco from Pool Bar, David from Oceana and a girl Celicia or something like that from Oceana
Eliset
Eliset, 7-night romance trip
Verified Expedia guest review
8/10 Very good
12 October 2024
I highly recommend visiting Secrets Playa Mujeres. They have a great variety of cuisine and dining options, the people and staffs are very friendly and helpful. However, I am giving 4 stars because our room's AC was not working, but the staff did a great job accommodating another room for us
Sara
Sara, 5-night romance trip
Verified Expedia guest review
6/10 Good
12 October 2024
Air conditioning didn’t work for 3 days, ants crawling in our bed, golf carts rarely picked us up to be transported around resort. Spoke with their chief concierge regarding our issues in which she said there was nothing she could do.
Skyler Faythe
Skyler Faythe, 7-night romance trip
Verified Expedia guest review
4/10 Fair
12 October 2024
VIP services were awful. Air conditioning was out for 2 days in our room. So hot and humid! The complimentary CIP shopping trip was a catfish. They didn’t have a record of the spa package “upgrade “ they sold us. We will not stay here again.
Todd
Todd, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
11 October 2024
Luiza
Luiza, 4-night trip
Verified Expedia guest review
8/10 Very good
9 October 2024
Megan Genevieve
Megan Genevieve, 3-night trip
Verified Expedia guest review
10/10 Exceptional
5 October 2024
Highly recommend! The staff were exceptionally lovely, super helpful, and very friendly. The resort itself has heaps to do and is very well maintained. Food and drinks were delicious! Wish we could have stayed longer.
Taylor
Taylor, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 October 2024
Love it
Soleini Morillo
Soleini Morillo, 3-night trip
Verified Expedia guest review
8/10 Very good
4 October 2024
It’s a nice property but is going through some renovations.
Jose Evelio
Jose Evelio, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 October 2024
Jacob
Jacob, 4-night trip
Verified Expedia guest review
6/10 Good
2 October 2024
Bennett
Bennett, 5-night trip
Verified Expedia guest review
2/10 Poor
2 October 2024
Staff was great, definitely not a resort to be at if you are looking to have fun. Spent more time next door at dream as it was more eventful and upbeat. Resort was under construction bars close super early and have Little to no access to anything eventful after 6pm. Will not return