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Krystal Grand Puerto Vallarta All Inclusive

4.5 star property
Beachfront hotel in Puerto Vallarta with spa, beach bar

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Krystal Grand Puerto Vallarta All Inclusive

4 restaurants, breakfast, lunch served; local and international cuisine
2 bars/lounges, beach bar
Lobby
Aerial view
2 bars/lounges, beach bar

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Childcare
    Childcare
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 4 outdoor pools and indoor pool
  • Free children's club
  • Free supervised childcare
  • Free beach cabanas
  • Free beach club on site
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
For families
  • Babysitting services
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Premium TV channels
The price is €237
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Resort View Double

Deluxe Resort View Double

Deluxe Resort View Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Hairdryer
  • 40 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Suite Hacienda Double

Jr. Suite Hacienda Double

Jr. Suite Hacienda Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Jr. Suite Jacuzzi King

Free minibar, in-room safe, laptop workspace, blackout curtains

Jr. Suite Jacuzzi King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Hairdryer
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean view Double

Deluxe Partial Ocean view Double

Deluxe Partial Ocean view Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Hairdryer
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Jr. Suite Jacuzzi Double

Free minibar, in-room safe, laptop workspace, blackout curtains

Jr. Suite Jacuzzi Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Hairdryer
  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Jr. Suite Balcony Double

Jr. Suite Balcony Double

Jr. Suite Balcony Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Hairdryer
  • 50 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Resort View King

Deluxe Resort View King

Deluxe Resort View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Hairdryer
  • 40 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View King

Deluxe Partial Ocean View King

Deluxe Partial Ocean View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Hairdryer
  • 40 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double

Deluxe Ocean View Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Hairdryer
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Jr. Suite Balcony King

Jr. Suite Balcony King

Jr. Suite Balcony King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Hairdryer
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Jr. Suite Hacienda King

Free minibar, in-room safe, laptop workspace, blackout curtains

Jr. Suite Hacienda King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Hairdryer
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King

Deluxe Ocean View King

Deluxe Ocean View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Hairdryer
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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Pool
Free breakfast
Spa
Free parking
7.6 out of 10, Good, (1001)
The price is €253
includes taxes & fees
8 Dec - 9 Dec
Krystal Grand Nuevo Vallarta – All Inclusive
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About the area

Map
136 Avenida de las Garzas, Puerto Vallarta, Jal, 48333

What's nearby

  • Cathedral of Our Lady of Guadalupe - 4 min drive - 1.8 km
  • Vista Vallarta Club de Golf - 7 min drive - 3.4 km
  • La Isla - 11 min drive - 8.4 km
  • Cruise Ship Terminal - 11 min drive - 7.8 km
  • Malecon - 14 min drive - 11.5 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 17 min drive

Restaurants

  • ‪La Tienda Grande - ‬5 min drive
  • ‪Taqueria Gay - ‬5 min drive
  • ‪La Calle - ‬3 min drive
  • ‪Cafe Bohemio - ‬4 min drive
  • ‪Aloha Puerto Vallarta - ‬7 min drive

About this property

Krystal Grand Puerto Vallarta All Inclusive

At Krystal Grand Puerto Vallarta All Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas and beach massages, plus you'll be within a 15-minute drive of Cruise Ship Terminal. There's plenty of fun with the 4 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, reflexology and manicures and pedicures. Sea Fire, one of 4 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a free kid's club and a beach bar. Fellow travellers love the helpful staff.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

Hotel size

  • 451 rooms

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Covered on-site valet parking (MXN 55 per night; includes in/out privileges)

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • Beach bar
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Children's games
  • Toys
  • Beach toys
  • Art supplies
  • Children's books

What to do

  • On the beach
  • Free beach club
  • Beach volleyball
  • Shopping

Working away

  • Business centre
  • 7 meeting rooms
  • Computer station
  • Co-working spaces
  • Conference centre (11141 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Garden
  • Communal living room
  • 4 outdoor pools
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Lift
  • Lift door width (centimetres): 100
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 100
  • Wheelchairs available on site
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Slippers
  • Children's slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Sea Fire – This beachfront buffet restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Le Délice – Overlooking the garden, this restaurant specialises in French cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Il Formaggio – This beach restaurant specialises in Italian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Fogo – Overlooking the garden, this restaurant specialises in Brazilian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
O' West – This poolside bar specialises in local and international cuisine and only serves lunch. Open daily.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Covered valet parking costs MXN 55 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Krystal Altitud Vallarta AIl Inclusive
Krystal Altitude Vallarta AIl Inclusive
Krystal Grand Altitude Pto. Vallarta AI
Krystal Grand Puerto Vallarta All Inclusive Hotel
Krystal Grand Altitude Puerto Vallarta AIl Inclusive
Krystal Grand Puerto Vallarta All Inclusive Puerto Vallarta

Frequently asked questions

Does Krystal Grand Puerto Vallarta All Inclusive offer free cancellation for a full refund?
Yes, Krystal Grand Puerto Vallarta All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Krystal Grand Puerto Vallarta All Inclusive?
Yes, there are 4 outdoor pools, an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Krystal Grand Puerto Vallarta All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Krystal Grand Puerto Vallarta All Inclusive?
Yes. Valet parking costs MXN 55 per night.
What are the check-in and check-out times at Krystal Grand Puerto Vallarta All Inclusive?
You can check in starting at 4:00 PM. Check-out time is 11:00 AM.
Is there an on-site casino at Krystal Grand Puerto Vallarta All Inclusive?
No, this hotel doesn't have a casino, but Winclub Casino Platinum (10-min drive) and Vallarta Casino (10-min drive) are both nearby.
What is there to do at Krystal Grand Puerto Vallarta All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Krystal Grand Puerto Vallarta All Inclusive also has 2 bars and an indoor pool, as well as an arcade and a garden.
Are there restaurants at or near Krystal Grand Puerto Vallarta All Inclusive?
Yes, there are 4 on-site restaurants, featuring al fresco dining, local and international cuisine and garden views.
Does Krystal Grand Puerto Vallarta All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.

Krystal Grand Puerto Vallarta All Inclusive Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Fair

Worst Hotel ever!!!
The Hotel was in need of better management from front desk staff to the upkeep of the hotel. In the lobby area the furniture cushions were filthy. They covered some of them with bed sheets. In the buffet area they wrapped the silverware in paper napkins, the food quality was poor, the desert table had flies on the cakes and pastries. There is so much I could negatively say about this hotel/resort. My advice is stay away from this resort. I would recommend Dreams hotel as we spent our first day of our vacation there because we had a credit from a previous stay. Then we did 2 days at Krystal Grand. I could not wait to leave the place.
regina, 2-night trip
Verified Hotels.com guest review

6/10 Good

Sixto, 3-night trip
Verified Hotels.com guest review

8/10 Very good

All staff was great and the food also. Bathroom shower was slippery. I actually fell the last night. Maybe a mat would help?
Tamara, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff is so supportive, loved staying here 10/10
Angelina Victoria, 4-night trip with friends
Verified Expedia guest review

8/10 Very good

The food wasn’t that great. The alcohol is water down
Johonas, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Mauricio, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Juventino, 1-night trip
Verified Expedia guest review

8/10 Very good

Tomas, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Ray, 3-night trip
Verified Expedia guest review

6/10 Good

Food was nasty
Eduardo Pérez, 4-night trip
Verified Expedia guest review

8/10 Very good

Staff was excellent, to many birds while dining outside, not enough towels also, missing a watch.
Jimmy, 4-night family trip
Verified Expedia guest review

6/10 Good

phyllis, 4-night trip
Verified Expedia guest review

6/10 Good

The hotel was a bit rundown and dirty. The food quality was average at the buffet. We book dinner at the steak house but they gave us a hard time because we were 15 minutes late.
Cindy, 3-night family trip
Verified Expedia guest review

4/10 Fair

Kimberly, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The shampoo & shower gel were cheap
Maria, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Mauro, 1-night trip
Verified Expedia guest review

4/10 Fair

Chan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Wey nice I look forward to visit again very soon hopefully you have nice price discounts like this thanks
Angel, 2-night family trip
Verified Travelocity guest review

10/10 Exceptional

Didn’t care for the food
PATRICIA, 4-night trip with friends
Verified Expedia guest review

8/10 Very good

The food is good, lots of options for salads, fruits, ect, lacking meat options! The staff in the beach and pool area are fantastic as well the lunch restaurant by the pool was excellent! The only real disappointment was at the adults only area! The staff was snobby/rude, went there for lunch once, we didn't get a drink! Noone even acknowledged us, obviously didn't return to that area! Proble wont return because we prefer renting something on its own and eating at little restaurants intown!
jake, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Wedding weekend in PVR
We were upgraded to a suite with a pool. The room was wonderful, great location and the pool was fantastic. Overall the room was great, but could definitely use some TLC and updates. The air conditioning in our room was VERY loud. It was near the pool so was loud outside, but that didn't bother us at all. We enjoyed the music and hustle and bustle. The CG pools are filled with families and kids. The 5th floor pool is party central and the Hacienda pool was beautiful and adult only. The food was decent. Similar to a cruise. The drinks were plentiful but until you asked for alcohol in the drink, they were more virgin like. The beach was incredible. Lots of chairs and umbrellas, the water was so clear, and the sand was raked every morning. We would go back knowing that the experience is like a cruise ship on land!
Nancy, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really enjoyed!
Stayed for 3 nights. Our room was spacious and comfortable. The pools were warm and the food was plentiful and delicious. Staff were amazingly helpful. I will return.
Julie, 3-night trip
Verified Hotels.com guest review

6/10 Good

Underwhelming stay. Staff were very unfriendly and unwelcoming, they seemed very annoyed by guests. It was unusual compared to other experiences I have had in Mexico. The other guests we spoke to also said they felt unwanted by the staff. The restaurants were challenging to get in for dinner and when we did finally get in the food was not great when we did get in. Wifi did not work during our stay. Our toilet would not flush the last day we were there. I wouldn’t recommend or stay here again.
Jeannette, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Overpriced
The family side of the hotel is in very poor condition. Not well kept at all. Adult side is better but overall the food is not good. All of which makes this resort overpriced. Service could be better overall. First room we had, the sink didnt drain and there was a brown stain on the wall of the toliet room - what could have it been??? They would do well to wipe down the walls every now and then. Hallway was filled with died flies and took them 2 days before they cleaned it. As for language - usually when I go to an AI there is a language barrier but this one was worse than most Ive experienced.
3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Claudia, 3-night trip
Verified Expedia guest review