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Chan-Kah Resort Village

3.5 star property
Family-friendly hotel in Palenque with 2 pool bars and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chan-Kah Resort Village

Terrace/patio
Property grounds
Hiking
Villa Junior Doble
Children’s play area – outdoor
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Pool
  • Free parking
  • Air conditioning
  • Spa
Main amenities
  • Daily housekeeping
  • Restaurants and 2 poolside bars
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Steam room
  • Children's pool
  • Bar/lounge
  • Room service
  • 24-hour business centre
  • Conference centre
For families
  • Cots/infant beds (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
The price is €82
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Villa Junior King

Villa Junior King

Villa Junior King

Highlights

Garden
Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Junior Doble

Villa Junior Doble

Villa Junior Doble

Highlights

Garden
Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
  • Sleeps 4
  • 2 Double Beds

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Pool
Spa
Airport transfer
Pet-friendly
8.6 out of 10, Excellent, (516)
The price is €70
includes taxes & fees
27 Nov - 28 Nov
Hotel Villa Mercedes Palenque
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About the area

Map
KM. 3 Carretera Palenque- Ruinas, Palenque, CHIS, 29960

What's nearby

  • Palenque National Park - 14 min walk - 1.2 km
  • Aluxes Eco Park - 15 min walk - 1.3 km
  • Palenque Archaeological Zone - 5 min drive - 3.7 km
  • El Panchán - 7 min drive - 5.4 km
  • Misol-Ha Waterfalls - 11 min drive - 10.6 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 17 min drive

Restaurants

  • ‪Don Mucho - ‬16 min walk
  • ‪La Selva - ‬5 min drive
  • ‪Monte Verde Trattoria Pizzeria Italiana - ‬5 min drive
  • ‪Starbucks - ‬1 min walk
  • ‪Cafe Fuga - ‬4 min drive

About this property

Chan-Kah Resort Village

Bring the kids when you stay at Chan-Kah Resort Village in Palenque and they can enjoy the free kids' club. Guests can visit the spa to indulge in massages, body wraps or facials, and Lum serves international cuisine. Other highlights include 2 poolside bars, an outdoor pool and a bar/lounge.

Languages

English, Spanish

At a glance

Hotel size

  • 80 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free wired internet access in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–11 AM
  • 2 poolside bars
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Free children's club
  • Children's pool
  • Playground

What to do

  • Pool table

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference centre (12 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Mosquito nets
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Steam room
  • Reception hall

Accessibility

  • Braille/raised signage
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio
  • Garden
  • Separate living room

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a mud bath and a steam room.

The spa is open selected days. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Dining

Lum – This restaurant specialises in international cuisine.
Ya’x – On-site bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MXN 1500 per person, per stay

Optional extras

  • Dial-up internet access is available in guestrooms for an extra charge
  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 295 to 320 for adults and MXN 150 to 200 for children

Children & extra beds

  • Cots/infant beds are available for MXN 450.00 per night
  • Rollaway beds are available for MXN 450.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 15 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Chan-Kah Resort Village Palenque
Chan-Kah Resort Village
Chan-Kah Village Palenque
Chan-Kah Village
Chan-Kah Resort Village Hotel Palenque
Chan Kah Hotel Village
Chan Kah Hotel Palenque
Chan Kah Resort Village
Chan-Kah Resort Village Hotel
Chan-Kah Resort Village Palenque
Chan-Kah Resort Village Hotel Palenque
Chan Kah Resort Village Convention Center Maya Spa

Frequently asked questions

Does Chan-Kah Resort Village offer free cancellation for a full refund?
Yes, Chan-Kah Resort Village does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Chan-Kah Resort Village?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Chan-Kah Resort Village?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Chan-Kah Resort Village?
Yes, there's free self parking.
What are the check-in and check-out times at Chan-Kah Resort Village?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in is available.
What is there to do at Chan-Kah Resort Village and nearby?
Chan-Kah Resort Village has 2 poolside bars, a spa and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Chan-Kah Resort Village?
Yes, Lum offers international cuisine.
Does Chan-Kah Resort Village have any outdoor private spaces?
Yes, every room features a balcony or patio and a garden.
What's the area around Chan-Kah Resort Village like?
Chan-Kah Resort Village is located a short 14-minute walk from Palenque National Park.

Chan-Kah Resort Village Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

KENNEDY-KIET T, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We love the place because they try to safe the environment ,their food and service was great
Maria, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The resort is huge and well managed. They have the only natural pool as they have their own source of spring water. The restaurant is big and the food is of high quality. They have a Starbucks, which in my opinion is not necessary. They care so much about their traditions and the planet, No plasticware, it is awesome.
Maria, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Our experience in Chan- ka was excellent! We loved the surroundings. A beautiful place to stayed and relax
Yolanda, 4-night romance trip
Verified Expedia guest review

6/10 Good

Beautiful property however the room had termites right on top of the bed. Also some of the servers were super late with our food( it would take 1hr and a half from when we ordered to get our food) meanwhile most other families got their food in 30 minutes
Jenifer, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Our stay was very relaxing and peaceful.We loved that it was close to the ruins and was very quiet.
Arlene, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Florie, 1-night trip
Verified Expedia guest review

8/10 Very good

Beautiful resort but restaurant needs attention.
We spent 3 nights and Chan-Kah and enjoyed the sites of Palenque and ending the day relaxing around the beautiful pool. My only disappointmennt was the limited menu at the restaurant along with the quality of the food. The lunch menu was the same as the dinner menu and really only had a standard European European selection. In our opinion the restaurant has considerable room for improvement.
Patricia, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

8/10 Very good

The hotel was well located, easy to reach from Palenque by taxi, and near to the historical zone. Staff were friendly and helpful. The shower was not very clean.
David, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

El hotel es hermoso!!!!
juan, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

We enjoyed our stay immensely. The rooms in the hot humid jungle are air conditioned and impeccably maintained. The food quality is good enough, lacking in local pride though. There should be more showcasing Mayan ingredients and Mayan cuisine. That’s why everyone goes to this part of the world. To learn the culture. Likewise, music played should be local music, not Miley Cyrus, liver her though I do. Play Mexican music . Chiapas music. Mayan music. Pool is warm to hot but clean. Grounds are stunning and exceptionally well maintained. Staff and service excellent. Howler monkeys chant at dawn and dusk. The blues are clearly older than we think.
Gregory, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Angelo, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Anna, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful place to stay
This is a beautiful hotel, it is actually individual cabins in the jungle, with amazing gardens, a beautiful pool and it’s minutes away from restaurants, the town and the archeological park.
Bibiana, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Room was not clean, stains on the bathroom wall.
Mark, 2-night trip
Verified Travelocity guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

4/10 Fair

All the hotel staff forgot to smile, Service in the restaurante area was not as expected. And during check out I was charged 60 pesos for a facial towel that had some Makeup, saying to me that it was ruined!! They had not even washed it. Who can VIP property make that king of charges to a guest?
Valentina, 2-night family trip
Verified Expedia guest review

2/10 Poor

they don't respect their own offers like drinks at happy hours, charge for asking milk for coffee, etc
Reuven, 8-night family trip
Verified Expedia guest review

6/10 Good

This resort is really nice the pool is amazing overall super clean and well maintain great hotel but there is always a but, there is only one restaurant and nothing else this restaurant is a bit pricey and since there is nothing in the immediate surroundings you are pretty much force to eat there also they have Starbucks just as expensive. Another thing I didn’t like a to all is that you have to bring your pool towels to switch for new ones but the last time I did so my daughter was still swimming so I couldn’t bring the last so they held my ID Hostage until I bring it back not happy with that.
Maribel, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Property was decent but food and beverage was overpriced.
Marcelo, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing
Amazing views, pool, surrounded by jungle
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great property with super good location. Super close to ruins @ Palenque. Clean rooms and nice staff. Lots of restaurants nearby.
Verified Expedia guest review

8/10 Very good

Verified Expedia guest review

10/10 Exceptional

Hotel muy amplio con excelentes instalaciones, apto para familias por sus instalaciones para todas las edades
Verified Expedia guest review