8/10 Very good
31 December 2024
Navidad in Cancun
The hotel's staff is generally very nice, particularly Charlie and the activities group, however their timeshare pitch wasn't appreciated, was stressful and not worth the 'coupons/discounts' provided. Also, the arrangement the hotel has with taxis is akin to robbery and will only lead to extreme overpayment. It's not the extra $30 for a taxi, but more the principle, understanding Spanish and hearing the conversation between the bellhop and the driver about how much they intend to rip you off. Uber is strongly advised when a ride is needed; arrange your own airport and train station transportation. Also, the city/strip buses are easy to use. ... The food on site is good, convenient at times, but pricey as you might expect. The same holds true for the on site store. Little tiendas are only a short walk away. ... Overall, you can enjoy a stay here, taking the above advice into consideration.
Jeff
Jeff, 9-night family trip
Verified Hotels.com guest review