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JW Marriott Cancun Resort & Spa

5.0 star property
Upmarket beachfront resort with spa, near La Isla Shopping Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Cancun Resort & Spa

Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Luxury Suite, 1 King Bed with Sofa bed, Balcony
Indoor pool, 3 outdoor pools

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff, property condition

Popular amenities

  • Connecting rooms available
  • Bar
  • Pool
  • Airport transfer
  • Non-smoking
  • Spa
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
Feel at home
  • Free cots/infant beds
  • Children's pool
  • Playground on-site
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
The price is €370
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Presidential Suite, 1 Double Bed, Non Smoking

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Presidential Suite, 1 Double Bed, Non Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 274 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

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Deluxe Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Balcony

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Club Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

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Club Suite, 1 Bedroom, Non Smoking

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
  • 125 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, Balcony, Ocean View

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Balcony

Premium bedding, minibar, in-room safe, desk

Luxury Suite, 1 King Bed with Sofa bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Double Beds, Balcony, Ocean View

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Balcony, Ocean View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Suite, 1 Bedroom, Non Smoking, Oceanfront

Premium bedding, minibar, in-room safe, desk

Grand Suite, 1 Bedroom, Non Smoking, Oceanfront

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
  • 125 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Similar properties

10 restaurants, lunch, dinner served; seafood

Marriott Cancun, An All-Inclusive Resort

Pool
Spa
Airport transfer
Free parking
9.0 out of 10, Wonderful, (1013)
The price is €541
includes taxes & fees
8 Dec - 9 Dec
Marriott Cancun, An All-Inclusive Resort
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About the area

Map
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Aquaworld - 9 min walk - 0.8 km
  • Iberostar Cancun Golf Course - 3 min drive - 2.6 km
  • La Isla Shopping Mall - 4 min drive - 2.7 km
  • Cancun Interactive Aquarium - 4 min drive - 2.7 km
  • Delfines Beach - 6 min drive - 5.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurant nebbiolo en cancun - ‬6 min walk
  • ‪Fred's House - ‬8 min walk
  • ‪Chambao - ‬7 min walk
  • ‪JW Marriott Lobby Bar - ‬1 min walk
  • ‪Club 91 Lounge - ‬1 min walk

About this property

JW Marriott Cancun Resort & Spa

JW Marriott Cancun Resort & Spa is a great choice for your beach stay in Cancun. There's plenty of fun with the 3 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. Dining choices include 4 restaurants, and the 3 bars/lounges are great places to grab a cold drink. This luxurious resort also features a poolside bar, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the pool and helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 447 units
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Late check-in subject to availability
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–11:30 AM
  • 4 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service

Travelling with children

  • Children's pool
  • Playground

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • 24-hour fitness centre
  • 3 outdoor pools
  • An indoor pool
  • Shopping centre on-site
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 100
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Hand-held shower heads
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 80
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LED television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Free rollaway/extra bed

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Bravio – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 42.35 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness/yoga classes
    • Internet access (may be limited)
    • Sporting facilities or equipment

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 40 per person
  • Airport shuttle service is offered for an extra charge of USD 22.00 per person (one-way)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

JW Marriott Cancun Resort
JW Marriott Cancun
Cancun Marriott
Jw Marriott Cancun Hotel Cancun
JW Marriott Cancun Resort Spa
Jw Marriott Cancun & Cancun
JW Marriott Cancun Resort Spa
JW Marriott Cancun Resort & Spa Resort
JW Marriott Cancun Resort & Spa Cancun
JW Marriott Cancun Resort & Spa Resort Cancun

Frequently asked questions

Does JW Marriott Cancun Resort & Spa offer free cancellation for a full refund?
Yes, JW Marriott Cancun Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JW Marriott Cancun Resort & Spa?
Yes, there are 3 outdoor pools, an indoor pool and a children's pool.
Are pets allowed at JW Marriott Cancun Resort & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at JW Marriott Cancun Resort & Spa?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by JW Marriott Cancun Resort & Spa?
Yes, an airport shuttle is available. The charge is USD 22.00 per person one-way.
What are the check-in and check-out times at JW Marriott Cancun Resort & Spa?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at JW Marriott Cancun Resort & Spa?
No, this resort doesn't have a casino, but Royal Yak Casino and Sports Book (18-min drive) and Dubai Palace Casino (19-min drive) are both nearby.
What is there to do at JW Marriott Cancun Resort & Spa and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. JW Marriott Cancun Resort & Spa also has 3 bars, an indoor pool and a 24-hour fitness centre, as well as a sauna and a garden.
Are there restaurants at or near JW Marriott Cancun Resort & Spa?
Yes, there are 4 on-site restaurants, featuring pool views.
Does JW Marriott Cancun Resort & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around JW Marriott Cancun Resort & Spa like?
JW Marriott Cancun Resort & Spa is a short 7-minute walk from Ballenas Beach and 9 minutes' walk from Aquaworld.

JW Marriott Cancun Resort & Spa Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Rik, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay! staff was outstanding, efficient and friendly! weather was rainy one day during the trip which turned out to be a good luck charm so everyone could try the exceptional spa!
Raul, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Farrah, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ricardo, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Yi, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kenya, 4-night trip
Verified Expedia guest review

6/10 Good

They were doing major remodeling in the room across the hall and making a lot of noise. I cant imagine why they would put a guest in the room adjacent to that noise. The manager did agree to move my room but it was incredibly aggravating and inconvenient to move. Parts of the hotel may be under construction. the elevators did not work one night. The room furnishings are a bit tired and in need of upgrade for the price of the rooms. Service at the lobby bar was not good, at least for me. Perhaps I didn't pay close enough attention but there were a few add on fees. Just tell me what the room costs and stop with the resort and other fees. The grounds are nice and well maintained but for the money I would not recommend.
Eric, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay and amazing service
Jesus, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Now I'm not one to lie so believe me when I tell you this, the staff at this resort was extraordinary!! they were so incredibly nice and took notice to every little detail about our stay. They gave us tips and tricks into how we could enjoy our vacation even more and put an immense amount of effort into every thing they did. Overall, it was an 11/10 experience. I will definitely return!
Antoinette, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

JUAN CARLOS, 7-night trip
Verified Expedia guest review

10/10 Exceptional

We had excellent 5 night stay at the property. Beautiful resort, great service and good dining options as well as amenities.
Amit, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Very kind and amazing customer service! Absolutely loved it will be back again!
Emely, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Really nice rooms
Ranj, 5-night trip
Verified Expedia guest review

10/10 Exceptional

CECILIA, 3-night trip
Verified Expedia guest review

2/10 Poor

Nooo
Mona, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Our "Home away from Home"!
This location is our "home away from home"! We discovered this Resort 4 yours ago, and have come back every year. Clean, comfortable, good location, but the best part are your people! When we arrive many recognize us, and several remember my children and my names. I feel like it's a reunion with friends. I'm also so happy that this is not a "all-inclusive" resort. We eat at all the the restaurants there, but like the option to also explore the area.
Jeffery, 9-night family trip
Verified Hotels.com guest review

10/10 Exceptional

.
Christopher Sung, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Pools the view was nice got a nice room
Balwinder, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Best hotel I’ve ever stayed. The place was spotless and the staff extremely friendly. I recommend staying there any time.
Dalmis, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Edgar, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent place
Frannie, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff was awesome Property is clean Food is too pricey for the bad quality of it.
Robert, 7-night family trip
Verified Expedia guest review

8/10 Very good

JAMES, 3-night trip
Verified Travelocity guest review

6/10 Good

VINH, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The staff throughout the property was very customer oriented. They went beyond to make me feel comfortable, providing excellent service.
Mona, 3-night family trip
Verified Expedia guest review