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Krystal Grand Nuevo Vallarta – All Inclusive

4.0 star property
Beachfront property in Nuevo Vallarta with spa, beach bar

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Krystal Grand Nuevo Vallarta – All Inclusive

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
On the beach, beach umbrellas, beach bar
Superior Room, 1 King Bed, Beachfront | View from room
4 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Couples treatment room(s), sauna, body treatments, aromatherapy

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 5 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Fitness centre
  • Free use of bicycles
  • Beach umbrellas
  • Children's pool
  • Beach bar
  • Pool bar

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Television
The price is €300
includes taxes & fees
26 Jan - 27 Jan

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Junior Double Room, 2 Double Beds, Ocean View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Junior Double Room, 2 Double Beds, Ocean View

7.6 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Hairdryer
Private bathroom
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Garden View

8.6 out of 10
Excellent
(27 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Hairdryer
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 2 Double Beds, Balcony, Pool View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Junior Room, 2 Double Beds, Balcony, Pool View

8.4 out of 10
Very good
(9 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen Bed

Standard Queen Bed

Standard Queen Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
Hairdryer
Private bathroom
Laptop-compatible safe
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Double Beds, Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Club Room, 2 Double Beds, Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Hairdryer
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Pool Access, Ground Floor

Free minibar, in-room safe, blackout curtains, iron/ironing board

Club Room, 1 King Bed, Pool Access, Ground Floor

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Beachfront

Superior Room, 1 King Bed, Beachfront

Superior Room, 1 King Bed, Beachfront

8.0 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Hairdryer
Private bathroom
  • 55 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
Hairdryer
Private bathroom
Laptop-compatible safe
  • 34 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed OR 2 Double Beds and 1 Large Single Sofa Bed

View all photos for Luxury Room, 2 Double Beds, Partial Ocean View

Luxury Room, 2 Double Beds, Partial Ocean View

Luxury Room, 2 Double Beds, Partial Ocean View

7.8 out of 10
Good
(18 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Hairdryer
Private bathroom
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

8.4 out of 10
Very good
(22 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Hairdryer
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Pool Access, Ground Floor

Free minibar, in-room safe, blackout curtains, iron/ironing board

Club Room, 2 Double Beds, Pool Access, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe With Garden View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room Deluxe With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Classic With Pool View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Suite Classic With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Superior With Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Suite Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Free minibar, in-room safe, blackout curtains, iron/ironing board

Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Suite Junior With Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Premium With Pool View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Suite Premium With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe With Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Vallarta, NAY, 63732

What's nearby

  • Flamingos Golf Club - 2 min drive
  • El Tigre Golf at Paradise Village - 6 min drive
  • Nuevo Vallarta Beach - 6 min drive
  • Playa Bucerias - 8 min drive
  • Nayar Vidanta Golf - 8 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 19 min drive

Restaurants

  • ‪Don Rafael - ‬17 min walk
  • ‪La Botana - ‬18 min walk
  • ‪Riu Palace Piano Bar - ‬1 min walk
  • ‪Kulinarium - ‬19 min walk
  • ‪Rodizio - ‬4 min drive

About this property

Krystal Grand Nuevo Vallarta – All Inclusive

At Krystal Grand Nuevo Vallarta – All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or sip a drink at the beach bar, plus you'll be within a five-minute walk of Bay of Banderas. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and aromatherapy. Hacienda El Mortero, one of 4 restaurants, serves Mexican cuisine and is open for dinner. Other highlights at this all-inclusive property include 5 bars/lounges, a free kid's club and a poolside bar. Fellow travellers say great things about the helpful staff and family-friendly amenities.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 480 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free covered on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Childcare in room (surcharge)

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Archery
  • Whale watching nearby

Working away

  • 8 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Adjacent to a golf course
  • 3 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 89
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • 50-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Food and drink

  • High chair
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Hacienda El Mortero – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required.
The Grill – This restaurant only serves dinner. Reservations are required. Open selected days.
Ayami – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open selected days.
Restaurante "O" – This buffet restaurant serves breakfast, lunch and dinner. Open daily.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children are not allowed in the infinity pool.

Also known as

Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Frequently asked questions

Does Krystal Grand Nuevo Vallarta – All Inclusive offer free cancellation for a full refund?
Yes, Krystal Grand Nuevo Vallarta – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Krystal Grand Nuevo Vallarta – All Inclusive?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Krystal Grand Nuevo Vallarta – All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Krystal Grand Nuevo Vallarta – All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Krystal Grand Nuevo Vallarta – All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Krystal Grand Nuevo Vallarta – All Inclusive?
No, this property doesn't have a casino, but Winclub Casino Platinum (15-min drive) and Vallarta Casino (16-min drive) are both nearby.
What is there to do at Krystal Grand Nuevo Vallarta – All Inclusive and nearby?
Have fun with on-site activities such as archery and cycling. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Krystal Grand Nuevo Vallarta – All Inclusive also has 5 bars and a fitness centre, as well as an arcade and a garden.
Are there restaurants at or near Krystal Grand Nuevo Vallarta – All Inclusive?
Yes, there are 4 on-site restaurants, featuring Mexican cuisine.
What's the area around Krystal Grand Nuevo Vallarta – All Inclusive like?
Krystal Grand Nuevo Vallarta – All Inclusive is located a short 3-minute walk from Bay of Banderas.

Krystal Grand Nuevo Vallarta – All Inclusive Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Shay, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Beach view suite stay 9/10
My experience overall was great. The food, in my opinion, was amazing. The mexican food that was available at the buffet was overall satisfying. While I personally would have preferred more mexican cuisine. I understand the various cuisine options. The reason why I did not give this place a 5 star was due to the lack of transportation from and to the airport. Also, upon arrival, we didn't have change or smaller bills. Therefore, we tipped the baggage porter what we could at that moment. Only to hear him cussing up a storm outside. Very unprofessional. While I was tempted to address this, I figured it was best to enjoy our stay and not let someone that petty ruined our stay. Shout out to Javier, who got promoted from the buffet to the Mexican restaurant. Congratulations, my friend. Also, thank you to the ladies who helped during our arrival.
Antonio, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joanie, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

5-night trip
Verified Hotels.com guest review

8/10 Very good

Jaime, 3-night trip
Verified Hotels.com guest review

6/10 Good

El cuarto amplio y limpio la cama muy dura salí con dolor de espalda los snak en la alberca muy poca variedad si vas por varios días te fastidia la misma comida las bebidas pobres de sabor pero el servicio de los meseros exelente no fue de mi gusto la comida japonesa
Clemente, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ivan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

We enjoyed the stay! Everybody was very nice and willing to answer your questions and help you when needed
MARCO A, 4-night family trip
Verified Expedia guest review

8/10 Very good

What I like it’s the special dinner they gave you
William, 2-night family trip
Verified Expedia guest review

4/10 Fair

Not quality food,my wife got food poisen,not good service,not to serve drinks around the hotel,not good liquor!!!
Saeid, 6-night family trip
Verified Expedia guest review

8/10 Very good

The waiter service needs a little more attention to the guest
Cesar, 2-night family trip
Verified Expedia guest review

8/10 Very good

This was our first trip to this resort. Not our first trip to the area. Before I start on my review, I want to state that EVERY ONE of the staff that we interacted with were extremely courteous and helpful. They all went above and beyond daily to do their best with what they have. That said, here are some things we didn't like. 1. Food. With the exception of the specialty restaurants, the food is not that good. We come to the area 4-5 times per year and we have never been to a resort where the food quality and selection were lacking, especially in the buffet. 2. Drinks. We bought the highest level, Altitude, to allow us to have higher end drinks. They didn't have high-end wines or spirits. The bar tending staff need standardized training. I ordered a greyhound at one bar and the second bar the bar tender didn't know what grapefruit juice was and had to consult a peer on how to make. Even after I told him the recipe. 3. The swim-up rooms are not worth it. The area is adjacent to the main pool deck and there is constant traffic and noise until about 9:30-10 PM daily. Not quite an oasis to relax. Things we did enjoy. 1. Adult pool. The adult pool is right on the beachfront and features and infinity design. It is actively policed for children and adults can relax and not worry about a crying, screaming child. The wait staff there, specifically, Adrian, were outstanding and I was never thirsty nor hungry. 2. Rooftop bar. Another adult only location. Perfect for sunset
Donald, 6-night romance trip
Verified Expedia guest review

4/10 Fair

Customer service is super important and they have employees who are very rude to customers. Terrible customer service. I work in hospitality and for us it is essential that our guests are happy, they are our priority.
Aurora, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The overall cost/benefit ratio was really good (we got all inclusive). The facilities are great and all is as advertised. My only comment would be with the check-in process. Even though you get to do it in a different lounge with A/C and snacks while you wait, the process itself takes a lot of time. It would be good to have all pre-filled just to sign.
Emmanuel, 2-night family trip
Verified Expedia guest review

8/10 Very good

It was good
Xochitl, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

We had a great time!
RODRIGO, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Todo el equipo muy agradable. Solo demasiado tranquilo
Karen, 3-night trip
Verified Expedia guest review

10/10 Exceptional

It was an amazing experience, I would recommend anyone stay here. The food was unreal (even the buffet), the drinks were incredible and the staff was so friendly. The service was awesome. It really all started right when we first checked in. It was a super smooth quick process (they even gave us margs right as it started). We were able to book all our dinner reservations at check-in. It was truly an incredible 7 days and we are grateful for all the staff for making it an amazing vacation. I first want to shout out Cesar Suarez who went out of his way to make sure we had everything we needed and continually checked up on us to make sure everything was good. Whatever he is currently being paid, triple it. He is a guy you need in the mix and was integral to making sure our experience was amazing. I cant thank him enough. Also, Marco Also, I want to shout out Edgar, Manuel, Enrique, and Adrian who made sure our glasses were never empty at the pool. They always had a smile on and made sure the pool days were fun. All the bartenders at the adult pool also were awesome (apologies I forget names), but great guys. The bartenders at the hotel lobby (Jesus, and the others) always had a smile on and made sure we were taken care of. And then all the guys waiters at the restaurant (forgetting names here again) but we showed up everyday and they were such good guys. Super accommodating on meals and impeccable service. Finally, the housekeepers did incredible work. & Marco was great 2
Kace Martin, 7-night romance trip
Verified Expedia guest review

6/10 Good

Claudia, 2-night trip
Verified Expedia guest review

6/10 Good

Limited dinning, during breakfast it would take me more than 30 minutes to get a omelette at the omelette station
Claudia, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Every thing good!!
Maria, 3-night trip
Verified Expedia guest review

6/10 Good

I didn’t like that the restaurants (buffet dining) don’t have a good AC. The restaurants’ staff were very slow to offer something to drink (coffee/water).
Margarita, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed our stay.
Jose, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

No coments, it was great
Juan C, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

We stayed 12 days and had a great time !! Concierge Maricruz helped us so much. It was like she was there just for us and we appreciate her. Roberto handled all of our transportation needs. Rafael in Activities is amazing. This young man could work in any activities director role. Great personality and treats everyone with respect and makes sure they have fun. Michele at the pool was never far away and always got us what we needed. Drinks or an umbrella to keep the sun at bay. The Entire staff was friendly and attentive. We have only been to a few hotels where the food, staff, entertainment and cleanlyness were top notch. Thank you all for the Great Vacation !!!
morgan, 11-night romance trip
Verified Expedia guest review