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Adhara Hacienda Cancun

3.0 star property
Family-friendly hotel with outdoor pool, near Mercado 23

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Adhara Hacienda Cancun

LCD TV
Point of interest
Point of interest
Point of interest
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • 24/7 front desk
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour health club
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Room service
  • Business centre
  • Airport shuttle
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Playground on-site
  • Private bathroom
  • Television
The price is €87
includes taxes & fees
14 Dec - 15 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Free bottled water
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Executive Floor

In-room safe, desk, laptop workspace, iron/ironing board

Room Executive Floor

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Executive With View

In-room safe, desk, laptop workspace, iron/ironing board

Room Executive With View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Standard

In-room safe, desk, laptop workspace, iron/ironing board

Room Standard

  • Sleeps 4
  • 2 Double Beds

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8.6 out of 10, Excellent, (2372)
The price is €95
includes taxes & fees
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About the area

Map
Av. Carlos Nader, Lotes 1,2,3, Cancun, QROO, 77500

What's nearby

  • Mercado 23 - 7 min walk - 0.6 km
  • Benito Juarez Municipal Building - 10 min walk - 0.9 km
  • Las Palapas Park - 13 min walk - 1.1 km
  • Plaza 28 - 3 min drive - 2.4 km
  • Ultramar Ferry Puerto Juárez - 4 min drive - 2.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Suegra - ‬8 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Taqueria Coapenitos - ‬4 min walk
  • ‪Ty-Coz - ‬8 min walk
  • ‪Yamamoto - ‬8 min walk

About this property

Adhara Hacienda Cancun

At Adhara Hacienda Cancun, you'll be a short five-minute drive from Plaza 28 and Plaza Las Americas. Guests can take a dip in the outdoor pool or grab a bite to eat at El Alhena, which serves breakfast, lunch and dinner. A poolside bar, a 24-hour health club and a fitness centre are other highlights. Fellow travellers love the pool and helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 174 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 11:00 PM
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1 PM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered on-site self-parking
  • Free on-site motorhome/coach/lorry parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Children's menu

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1988
  • Safe-deposit box at front desk
  • Garden
  • 24-hour health club
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

El Alhena – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
El Patio – This poolside bar only serves light fare.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 220 to 220 for adults and MXN 220 to 220 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for MXN 180 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Adhara Hacienda Cancun Hotel
Adhara Hacienda Hotel
Adhara Hacienda Cancun
Adhara Hacienda
Cancun Radisson Hacienda
Radisson Cancun
Adhara Hacienda Cancun Hotel
Adhara Hacienda Cancun Cancun
Adhara Hacienda Cancun Hotel Cancun

Frequently asked questions

Does Adhara Hacienda Cancun offer free cancellation for a full refund?
Yes, Adhara Hacienda Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Adhara Hacienda Cancun?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Adhara Hacienda Cancun?
Sorry, pets aren't allowed.
Is parking offered on site at Adhara Hacienda Cancun?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by Adhara Hacienda Cancun?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Adhara Hacienda Cancun?
Check-in start time: 3 PM; check-in end time: 11:00 PM. Check-out time is 1 PM. Contactless social distancing and check-out are available.
Is there an on-site casino at Adhara Hacienda Cancun?
No, this hotel doesn't have a casino, but PlayCity Casino (13-min walk) and Royal Yak Casino and Sports Book (4-min drive) are both nearby.
What is there to do at Adhara Hacienda Cancun and nearby?
Adhara Hacienda Cancun has an outdoor pool and a 24-hour health club, as well as a garden.
Are there restaurants at or near Adhara Hacienda Cancun?
Yes, El Alhena offers poolside dining.
What's the area around Adhara Hacienda Cancun like?
Adhara Hacienda Cancun is in Downtown Cancun, a short 10-minute walk from Benito Juarez Municipal Building and 13 minutes' walk from Las Palapas Park.

Adhara Hacienda Cancun Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent stay at the Adhara
Wonderful experience. Friendly and helpful staff, great amenities, excellent breakfast, clean pool. The only thing we didn't love was the music from the pool blasting into our room all day and evening. Perhaps if you want quiet you can request a room that doesn't face the pool
Lionel, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Katherine, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Martin, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

María, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

RAFAEL, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Increible lugar!
Excelente lugar como estancia en cancun a buen precio!
Juan, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice staff, loved the firm mattresses and fantastic breakfasts
Mohammad, 3-night trip
Verified Expedia guest review

6/10 Good

No actual restaurant as advertised, certain staff were unfriendly and uninviting. Pool was fine as was room upkeep. More water should have been provided to guests without charge.
esther, 7-night family trip
Verified Orbitz guest review

8/10 Very good

We overall loved our stay here. Pool was great, rooms too. Excellent room cleaning though we had to request 3rd towels/water/cup/glass for the three of us. Restaurant was great at breakfast but only served poolside food for lunch and dinner. Our first impression was that front staff are rude and not welcoming. Didn’t matter in the end as others were very helpful. Lots of pool Towels available. We liked being able To walk to ADO bus station and local restaurants too. I would stay here again hoping the front staff can match the fine quality of the rest of the hotel.
Lisa, 5-night family trip
Verified Expedia guest review

2/10 Poor

Adrian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Walking distance to public transportation
Mariela, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Marcela, 2-night trip
Verified Expedia guest review

6/10 Good

No towels available. At. All. Found this out after we checked in and wanted to take our showers before headed back to USA the following morning. Screaming and yelling kids until 10pm was… fun? We think the only reason it stopped was due to a quick rainstorm. Then at 8am the next day we heard singing/music and what seemed like all the furniture in the room above us dragged around and around for 45 minutes. For a 1 night stay due to having to stay an extra day (Thanks Hurricane Beryl) at least the bed was comfortable although would’ve liked to sleep in until at least 8:30am. B’Fast was the highlight of the stay.
Marlo, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Omar, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very clean & Safe, I will come back to next time
Kangho, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Two days in Cancun
Good hotel, The bed was too hard. Also, The restaurants men needs to be a little more expanded. Breakfast was good. The luncheon dinner part of it was the limited menu because weather was pouring rain. It wasn’t easy to go out and find another place to eat. Location was good for me. It was near my office.
Michael, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

maria, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Vladimir, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Vladimir, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

This property needs improvement in the area of front desk customer service
Jorge, 6-night romance trip
Verified Expedia guest review

8/10 Very good

Outstanding buffet breakfast in restaurant which is otherwise closed. Lunch and dinner can be ordered from the poolside bar but a limited menu. Bar has only three beers, all in cans. Room: no fridge, poor lighting, comfy bed, no manual for TV. Good little gym.
John, 3-night trip
Verified Expedia guest review

2/10 Poor

Karim, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is a beautiful old Spanish style hotel very beautiful abba amazing staff not far from the downtown strip. Amazing pool and swim up bar rooms were great as well. Are flight got canceled for two days and they really took care of us like family!
Lucas, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing staff, excellent location and facilities. Really enjoyed our stay!
Stefan, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

I give them 3 star
The hotel is clean, comfortable and friendly. Conveniently located a few minutes from the beach, with very good free breakfast.Their restaurant food is not good. We received more service and originality from street vendors. The hotel's nachos reminder me of Cheez Whiz. Other menu items were equally poor.
Hong, 2-night trip
Verified Hotels.com guest review