Krystal Grand Cancún
- Free WiFi and free parking
The hotel was very nice overall , the only unpleasant thing that I didn’t like was that…
Third time staying here and the views are amazing. Staff very professional and super nice…
Krystal Grand Cancún
from €420- Altitude Corner Suite Ocean Front
- Altitude Corner Suite Partial Ocean View
- Altitude Family Suite Partial Ocean View
- Altitude Master Suite Ocean Front
- Altitude Suite Double
- Altitude Suite King
- Altitude Suite Ocean Front
- Deluxe Family Partial Ocean View
- Deluxe Ocean Front Double with Balcony
- Deluxe Ocean Front King with Balcony
- Family Suite Ocean Front
- Deluxe Double Room
- Deluxe Partial Ocean View Double
- Deluxe Room King
- Honeymoon Suite Ocean Front
- Presidential Suite Ocean Front
- Deal of the Day
FAQs for Krystal Grand Cancún
Does Krystal Grand Cancún offer free cancellation for a full refund? Yes, Krystal Grand Cancún does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Krystal Grand Cancún? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Krystal Grand Cancún? Yes, there's free self parking. Is there a pool at Krystal Grand Cancún? Yes, there are 4 outdoor pools and a children's pool. Are pets allowed at Krystal Grand Cancún? Sorry, pets and service animals aren't allowed. What are the check-in and check-out times at Krystal Grand Cancún? You can check in from 3:00 PM - anytime. Check-out time is noon. Are there restaurants at or near Krystal Grand Cancún? Yes, there are 7 onsite restaurants. Nearby restaurants include Mocambo (6-min walk), Chuchito Perez (7-min walk), and Mextreme (8-min walk). Is there an onsite casino at Krystal Grand Cancún? No, this resort doesn't have a casino, but PlayCity Casino (11-min drive) and Royal Yak Casino and Sports Book (12-min drive) are both nearby.
Recent reviews
Good 7.6 From 99 reviews
Amazing time and great service. I really enjoyed my time there. The staff was very helpful and always available for us.
Was terrible stay room had a bad smell the sheets didn't feel clean and couldn't sleep all night
We had the craziest experience with this hotel. As soon as we checked in, we got locked out in the balcony. Thank GOD our phones worked in Mexico. They ended up upgrading our room. Then they forgot to give us a card that worked the lights in our new room. We did not receive that card until 7pm. There is NO microwave in the hotel rooms!! You do not get free coffee every morning. Not the best hotel if you do not plan on getting the all inclusive package.
Excellent hotel. Very clean, quiet and comfortable. The beach is spectacular here, there is lots of space and it was quiet (no loud dance music blaring). The pool areas are also lovely and very clean. Delicious cocktails. The food is decent, nothing spectacular, but there are several restaurants to choose from. The all-inclusive is worth it if you are looking for a relaxing vacation with little to worry about except relaxing on the beach.
DEFIN
Friendly staff, beautiful location right next to a beach!
Worse than average
Nice large beach resort with avg decor rooms and extremely slow check in process consisting of long line. The location is awesome in the Hotel Zone with many pools and beach chairs. There is a $35 fee to allow any extra guest to visit.
Where do I begin? The toilet didn’t work correctly, it took about five minutes for the shower to become warm, not even hot and the window seals were damaged and the wind would make a whistling sound going through them keeping me up all night. On top of that we had neighbors partying all night keeping us up and the front desk did nothing to help the situation. The food was terrible. Don’t eat the dry out burgers. The beach was beautiful and the location was good. That’s the only two pros about this dated hotel!
Krystal Grand Cancun has one of the best locations to stay in Cancun due to proximity to most locations by foot. Not to mention the spectacular view and location to the beach!!!