Carretera Cancun Tulum, Km 55.3, Playa del Carmen, QROO, 77710
What's nearby
Maroma Beach - 1 min walk
Paradise Beach - 11 min walk
Tres Rios Ecopark - 12 min drive
Cirque du Soleil Boutique at Vidanta Riviera Maya - 13 min drive
Playa Paraiso Golf Course - 14 min drive
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 15 miles/24.1 km
Free airport shuttle
Restaurants
Alberca - Pool - Bar - 16 min drive
Pajarito - 11 min drive
Chaya - 15 min drive
Bella Vista buffet restaurant - 16 min drive
Preferred Beach Club - 13 min drive
About this property
Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive
Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive offers a private beach and gives you access to on-site kayaking. 4 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in spa services at the spa. Serving international cuisine and offering ocean views, OVERWATER GRILL & WINE BA is one of 5 restaurants and 6 bars/lounges. Other highlights at this luxurious property include a free airport shuttle, a fitness centre and a terrace. Fellow travellers love the helpful staff.
All-inclusive
All-inclusive room rates at Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
All à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Languages
English, Spanish
At a glance
Hotel size
30 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free secured, uncovered on-site self-parking
Free secured, uncovered on-site valet parking
Transfers
Free airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
5 restaurants
6 bars/lounges
Room service (limited hours)
What to do
On a private beach
Volleyball
Kayaking
Personal watercraft (motorised)
Services
24-hour front desk
Facilities
Garden
Terrace
Fitness centre
4 outdoor pools
Full-service spa
Banquet hall
Mediterranean architecture
Accessibility
Hardwood flooring in public areas
Hardwood flooring in room
Room amenities
Be entertained
55-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Free stocked minibar
Dressing gowns and slippers
Iron/ironing board
Window screens
Sleep well
Bed sheets provided
Freshen up
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Phone
Electrical adapters/chargers
Food and drink
Meal delivery service
Free bottled water
More
Daily housekeeping
Access via exterior corridors
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the property's full-service spa, NÁAY SPA. The spa is open daily.
Dining
OVERWATER GRILL & WINE BA – Overlooking the ocean, this fine-dining restaurant specialises in international cuisine. Reservations are required.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Also known as
Palafitos Overwater Bungalows at El Dorado Maroma
Palafitos Overwater Bungalows El Dorado Maroma All Inclusive
Palafitos Overwater Bungalows Catamarán Cenote More Inclusive
Palafitos Overwater Bungalows El Dorado Maroma More Inclusive
Palafitos Overwater Bungalows at El Dorado Maroma All Inclusive
Frequently asked questions
Is there a pool at Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive?
Yes, there are 4 outdoor pools.
Are pets allowed at Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge.
Is there an on-site casino at Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (19-min drive) is nearby.
What is there to do at Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive and nearby?
Have fun during the warmer months with activities such as kayaking. Additional recreation on-site includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive also has 6 bars, a private beach and a fitness centre, as well as spa services and a garden.
Are there restaurants at or near Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive?
Yes, there are 5 on-site restaurants, featuring international cuisine and ocean views.
What's the area around Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive like?
Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive is a short 1-minute walk from Maroma Beach and 11 minutes' walk from Paradise Beach.
Palafitos Overwater Bungalows, Catamarán, Cenote & More Inclusive Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
9.8/10
Amenities
9.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
14 January 2025
Palafitos was amazing and beautiful. I can’t wait to come back
Gary
Gary, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
My wife and I just returned tonight from a 3 night stay for our 6th anniversary. I could never say enough how wonderful the bungalows were, how amazing the staff was (shout out to Aimee and Fernando!!!). Our stay was absolutely perfect, the food was amazing and the views are legitimately paradise.
Charles
Charles, 3-night romance trip
Verified Expedia guest review
6/10 Good
12 October 2024
We booked elite bungalows on the water and yet four of the 10 ocean facing bungalow rooms have an ugly water barrier in front of ocean. It’s disappointing and also as it is misleading from photos on the hotel website. We were moved two rooms away yet it’s imperative the hotel needs to inform the consumer in advance to spending $1,800 a night! Staff is excellent but in no way can I recommend this property
sheila
sheila, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 October 2024
Manuel
Manuel, 4-night trip
Verified Expedia guest review
10/10 Exceptional
28 September 2024
WOW What an absolutely exceptional experience. The bungalows are luxurious and filled with peekaboo windows to the water below. The private balcony and pools are the cherry on top; if we were at the room I was in the pool. The outdoor shower and Jacuzzi tub make for the best bathing experiences. The service is absolutely top notch, our butlers Janet and Pilar went above and beyond to make sure our stay was as comfortable as possible. The Palafitos restaurant is a dining experience like no other. The multi course meals are works of art and if you are lucky enough to eat during a themed night, it is an experience you will literally never forget. The views are incredible and all amenities are easily accessible and readily available. You will absolutely not regret booking here, I cannot recommend this hotel higher. Before the end of our stay we were already planning our next stay here.
Jennifer
Jennifer, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 September 2024
Los bungalows están muy lindos , mucha tranquilidad,muy limpio todo, el personal muy atentos y serviciales , pienso que la calidad de la comida para el precio que pagamos debería de estar a otro nivel.
Magalys
Magalys, 4-night trip
Verified Expedia guest review
10/10 Exceptional
27 September 2024
We had an amazing experience at the Palafitos. Everything and everyone exceeded our expectations. From the bellboy Alberto to our butlers Enrique and Fernando, they were all fantastic! Their service and constant attention was outstanding. The food was amazing and very well presented. The rooms unforgettable. I loved all of it. We had our own pool and beach. We were celebrating our 15 wedding anniversary and they made it very special. We had a private heart dinner by the beach and it was beautiful. We really enjoyed our stay. It was very romantic. Highly recommended for couples.
MAYKEL
MAYKEL, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 September 2024
It has been an exceptional stay
Carlos
Carlos, 2-night family trip
Verified Expedia guest review
8/10 Very good
19 September 2024
Beautiful, great staff/service
Beautiful resort with great service. Our Butlers Samantha and William made sure we had everything we needed for a relaxing vacation. Shout out to the sommelier Miguel for giving advice on tequila and wine during our stay. There isn't much to do on the resort but if you want a relaxing stay Palafitos has it.
jaman
jaman, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 September 2024
Very beautiful, excellent friendly staff, great food, very clean, very quiet, very safe.
Do not fall for the "sales consultation". Total waste of time and rip off. Stay clear no matter what they offer you.
Other than that very bad "sales" experience, the stay was wonderful. Don't feel bad to tell them no!
Perry parviz
Perry parviz, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 September 2024
Jesus
Jesus, 2-night trip
Verified Expedia guest review
10/10 Exceptional
4 September 2024
The staff, restaurant, hotel, and property was amazing. If I could give more than 5 stars I would!
Jake
Jake, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 August 2024
Melissa
Melissa, 4-night trip
Verified Expedia guest review
10/10 Exceptional
16 August 2024
We enjoyed a lot the Palafitos, it was an amazing experience, the staff so friendly, the food and drinks are great, overall 5 plus stars.
Juan
Juan, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 August 2024
Exceptional!!! Wish we would’ve stayed longer than four days. The staff is very attentive and happy and so willing to accommodate. The best staff we’ve ever had at an all inclusive resort, the best location, the most restful!!!
Ryan
Ryan, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 July 2024
scott
scott, 6-night trip
Verified Expedia guest review
10/10 Exceptional
9 July 2024
Conceirges were amazing. Palafitos met every need and our stay was wonderful.
Maureen
Maureen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 July 2024
Yaquelin
Yaquelin, 4-night trip
Verified Expedia guest review
8/10 Very good
16 June 2024
Excelente comida , buen servicio … lo único q tienen q mejorar es el aire acondicionado en la hab , hacía calor por la noche
Alejandro
Alejandro, 3-night trip
Verified Expedia guest review
10/10 Exceptional
8 June 2024
Resort was excellent we stayed in the Elite Overwater Bungalows and the view was amazing & Palafitos restaurant was outstanding overall 10 out of 10 will visit again
Charles
Charles, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
3 June 2024
The best vacation spot.
raul
raul, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
31 May 2024
Glenn
Glenn, 4-night trip
Verified Expedia guest review
10/10 Exceptional
29 May 2024
Butler service was fantastic! Super clean, safe, and beautiful. Our favorite resort in Riviera Maya!
Kimberly Ann
Kimberly Ann, 4-night family trip
Verified Expedia guest review
4/10 Fair
27 May 2024
I wish i could say positive things but bothing like the video and pics my villa was surrounded with seaweed and the water didnt look like advertised
As far as the room it was ok... the electricity outlets did not work and had to get them replaced for the price yiur paying u would expect everything to be in working order. Also the telephone in the room did not work couldnt call front desk or request room service from phone in room i personally would not pay to stay there again