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Cielo Maya Beach Tulum

4.0 star property
Beachfront hotel with outdoor pool, near Soliman Bay

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Photo gallery for Cielo Maya Beach Tulum

Outdoor pool, pool loungers
Private beach, sun-loungers, beach umbrellas, beach towels
Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront | Beach/ocean view
Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront | Balcony
Terrace/patio
Tucked away by the ocean, Cielo Maya Beach Tulum offers a serene escape with a rooftop terrace, private beach and sun-kissed activities like kayaking and snorkeling. Indulge in spa treatments, enjoy breakfast or dinner at the on-site restaurant and take advantage of free WiFi. With bike rentals available for exploring nearby sites or simply relaxing by the pool under beach umbrellas.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Spa services

For families (6)

  • Free cots/infant beds
  • Children's pool
  • Playground on-site
  • Premium TV channels
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Down duvet
Separate bedroom
Premium bedding
Hairdryer
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Garden Area

1 bedroom, premium bedding, down duvets, minibar

Junior Suite, 1 King Bed with Sofa bed, Garden Area

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Down duvet
Separate bedroom
Premium bedding
Hairdryer
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Ceiling fan
Premium bedding
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

1 bedroom, premium bedding, down duvets, minibar

Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LED TV
Sofa bed
Separate bedroom
Down duvet
  • 60 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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The price is €111
includes taxes & fees
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About the area

Map
TanKah III, Mza 3, Lot. 36, Tulum, QROO, 77760

What's nearby

  • Cenote Manatí - 2 min walk - 0.2 km
  • Tulum National Park - 14 min walk - 1.2 km
  • Soliman Bay - 4 min drive - 2.2 km
  • Tulum Mayan Ruins - 11 min drive - 10.6 km
  • Xel-Há Park - 12 min drive - 12.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 61 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬13 min drive
  • ‪Mulut Jach Ki - ‬9 min drive
  • ‪Templo Dios del Viento - ‬13 min drive
  • ‪World Cafe - ‬7 min drive
  • ‪La Fiesta Mexicana - ‬9 min drive

About this property

Cielo Maya Beach Tulum

Placing you just steps from Soliman Bay, Cielo Maya Beach Tulum offers a private beach where you can enjoy beach umbrellas, beach massages and sunloungers. Guests in the mood for pampering can indulge in deep-tissue massages, facials and aromatherapy, and the outdoor pool provides fun for everyone. The coffee shop/cafe is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. A rooftop terrace, a children's pool and a snack bar/deli are other highlights. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 18 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:30 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground

What to do

  • On a private beach
  • Kayaking
  • Boat tours
  • Snorkelling
  • Ecotours nearby
  • Scuba-diving nearby
  • Zip-lining nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Television in common areas
  • Mosquito nets
  • An outdoor pool
  • Arcade/games room
  • Spa services

Accessibility

  • Handrails in stairwells
  • Closed-captioned TV
  • Well-lit path to entrance

Room amenities

Be entertained

  • LED television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Dining

On-site venue – This fine-dining restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 140 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Cielo Maya Hotel Tulum
Cielo Maya Tulum
Cielo Maya Beach Tulum Hotel
Cielo Maya Beach Tulum Tulum
Cielo Maya Beach Tulum Hotel Tulum

Frequently asked questions

Does Cielo Maya Beach Tulum offer free cancellation for a full refund?

Yes, Cielo Maya Beach Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cielo Maya Beach Tulum?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Cielo Maya Beach Tulum?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Cielo Maya Beach Tulum?

Sorry, there's no on-site parking at Cielo Maya Beach Tulum.

Is an airport shuttle service offered by Cielo Maya Beach Tulum?

Yes, an airport shuttle is available. The charge is USD 140 per vehicle one way.

What are the check-in and check-out times at Cielo Maya Beach Tulum?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

What is there to do at Cielo Maya Beach Tulum and nearby?

Have fun with on-site activities such as kayaking, snorkelling and boat tours. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a private beach and spa services. Cielo Maya Beach Tulum also has an arcade and a picnic area, as well as a garden.

Are there restaurants at or near Cielo Maya Beach Tulum?

Yes, there's an on-site restaurant that offers international cuisine.

What's the area around Cielo Maya Beach Tulum like?

Cielo Maya Beach Tulum is located on the waterfront, a short 1-minute walk from Soliman Bay and 12 minutes' walk from Tulum National Park.

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Cielo Maya Beach Tulum Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Beach
Food
Restaurant
View
Location
Water
Cenotes
Kayaking

What guests liked

  • The property's private beach was quiet, clean, and offered a beautiful and secluded spot for relaxation and activities like snorkeling. (24 reviews)
  • Breakfast was consistently described as excellent, delicious, and had plenty of options. (19 reviews)
  • The restaurant offered a phenomenal selection of diverse and delicious food with a personal and well-crafted flair. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

We had a great stay
Eric, 1-night trip

10/10 Exceptional

Top notch service

Picturesque hotel I booked it for my photoshoot. Location is in a more remote part of Tulum not the most accessible but on the upside food was more reasonabley priced than other hotels. The Customer service was above & beyond.
Maisam, 2-night trip

10/10 Exceptional

My sister recently stayed at Cielo Maya for a week & loved it!
Ashleigh, 6-night trip

10/10 Exceptional

My boyfriend and I had the best time here! The staff was amazing, there was a lot to do nearby as well 10/10 would recommend
Erikha Amaliz, 4-night trip

10/10 Exceptional

Beautiful views, very friendly staff
Rene, 1-night trip

10/10 Exceptional

Everything about our stay was perfect!
Hannah, 4-night trip

10/10 Exceptional

Thanks for the amazing stay my girlfriend loved it for her birthday!!!
James, 4-night trip

10/10 Exceptional

A great stay. Staff were excellent. Isaac was especially helpful
Jerome, 13-night trip

10/10 Exceptional

Great lavish rooms with ocean front, private beach area for guest which gives utmost privacy. Beautifully maintained rooms and spectacular ambiance of hotel with ocea view
Abhijitsinh, 1-night trip

10/10 Exceptional

What an amazing hotel! The location and staff were just perfect. If you have the opportunity, you must stay here and get the ocean view. We will absolutely be back!
Brooke, 4-night trip

8/10 Very good

Ideal for a romantic getaway

The room was amazing, huge and comfortable, and was very clean. Breakfast is also good. Hotel offers kayaking and other activities for free. The pool is not so big and there are no chairs at pool area. I didn’t like the location. The beach where the hotel is located was not so beautiful, and you have to take a pretty bad unpaved road to get to the hotel.
Ludmila, 2-night trip

8/10 Very good

Very nice staff, quiet and peaceful, clean. Restaurant's meals were always delicious.
Celia, 7-night trip

10/10 Exceptional

I was so lucky to have a beautiful view and the ocean was just there just for me and my Family. I love this place, and was so Lucky to find this Beautiful place. Hermoso! Me Fascinó, puedo volver ahora mismo si mi tiempo me lo permitiera.
Venus, 2-night trip

10/10 Exceptional

Awesome getaway , awesome view , awesome experience. Oceanview suite was beautiful
Juan, 1-night trip

10/10 Exceptional

Highly recommend this stay

We had a great stay at Cielo Maya. Located right on the beach with a pier and some hammocks. Also has a pool and some swinging chairs. Breakfast was included and great considering all the options. Rooms are a little dated without any USB ports but otherwise clean and very comfortable for the price. We were also able to rent a car directly from the hotel which was a great benefit and helped us a lot with day trips to other Mayan ruins and a beautiful lagoon. Highly recommend if you’re looking for a great stay on a reasonable budget.
Meredith, 5-night trip

10/10 Exceptional

Hotel staff and food great. Community needs a lot of work around the resorts Tulum the city needs mass work and a new since of pride not their. Run down mass poverty needs excellent city management does not exist
Dennis, 3-night trip

10/10 Exceptional

Hopefully they find my sun glasses.
ronald, 2-night trip

8/10 Very good

Rooms and view are nice but restaurant is a bit pricey and there is nothing around the area beach is rocky
Ivan, 1-night trip

10/10 Exceptional

The staff were friendly and helpful! I would definitely stay here again. My only complaint is the AC. It only started working on our last night there but the rest of the time it was very muggy on our room. This place is very quiet and away from the main town which was nice. The restaurant food was delicious and the wait staff were awesome!
Jason, 4-night trip

10/10 Exceptional

The architecture of the hotel is unique, excellent exterior design. The room is really spacious, with interesting interior design, large bathroom with both a shower and jacuzzi tub and all the necessities needed for after the shower. Plenty of towels, no need to bring your own for the beach. The restaurant food was really good and the staff very helpful. Very clean in and out of the room. The property has its own beach with chairs, bean bags and kayaks. I would gladly go there again. The only negative I have is about the area around, the road to the hotel is very narrow, bumpy and there was a construction work in the neighboring property with quite some noise during the day.
Katia, 2-night trip

4/10 Fair

We loved the property and service. We ate at the restaurant the first night. I had a hamburger and fries. During the night I woke up feeling very sick and soiled the bed linens. The hotel charged us for the bed linens at checkout. This was very disappointing further considering why I was sick.
Darren, 3-night trip

8/10 Very good

Property is beautiful and right on private beach, it is some distance away from all the caos, you will need a taxi/ car if you want to explore, the hotel is on a rocky street but still safe. Room was beautiful, food was okay wish there were more options near hotel. Overall great stay, relaxing and attentive
Jocelyn, 4-night trip

10/10 Exceptional

Amazing views and quiet beaches
Fernando, 2-night trip

10/10 Exceptional

Right beside the beach, rooms were good.
Sayani, 3-night trip

10/10 Exceptional

Hotel is quiet and clean. Staff is great
Carla, 5-night trip