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Luciana Hotel & Beach Club

3.0 star property
Beachfront aparthotel with outdoor pool, near Quinta Avenida

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Photo gallery for Luciana Hotel & Beach Club

On the beach, white sand, sun-loungers, beach umbrellas
Terrace/patio
Exterior
Deluxe Room, Partial Sea View | Living area
In-room safe, blackout curtains, iron/ironing board, free WiFi
Playa Maya by MIJ - Beachfront Hotel is nestled near Playa del Carmen Maritime Terminal and Mamitas Beach. Guests can unwind with a drink at the beach bar, enjoy international cuisine at Restaurant Playa Maya, or bask in the sun on the rooftop terrace with ocean views.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • 22 smoke-free apartments
  • Housekeeping (on request)
  • On the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Free beach club on site
  • Beach umbrellas
  • Beach sunloungers
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Multilingual staff

Feel at home (6)

  • Private bathroom
  • Terrace
  • Coffee/tea maker
  • Blackout curtains
  • Satellite TV service
  • Outdoor swimming pools
The current price is €89
includes taxes & fees
4 May - 5 May

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room, Partial Sea View

Terrace/patio

Deluxe Double Room, Partial Sea View

Highlights

Air conditioning
Mini-fridge
Smart TV
Renovated in 2025
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 25 sq m
  • Studio
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Smart TV

Deluxe Room

Highlights

Air conditioning
Mini-fridge
Smart TV
Renovated in 2025
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 25 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Partial Sea View

Terrace/patio

Deluxe Room, Partial Sea View

Highlights

Air conditioning
Mini-fridge
Smart TV
Renovated in 2025
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 25 sq m
  • Studio
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Double Room

Highlights

Air conditioning
Mini-fridge
Smart TV
Renovated in 2025
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 25 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

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7.8 out of 10, Good, 1,006 reviews
The price is €73
includes taxes & fees
9 May - 10 May
The Palm at Playa
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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 4 min walk - 0.4 km
  • Playa del Carmen Maritime Terminal - 7 min walk - 0.6 km
  • Mamitas Beach - 9 min walk - 0.8 km
  • Xcaret Eco Theme Park - 13 min drive - 10.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Tulum Intl. Airport (TQO) - 99 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.1 miles/19.4 km

Restaurants

  • ‪The Roof Bar - ‬3 min walk
  • ‪Fah Restaurant Bar - ‬3 min walk
  • ‪Tropical Playa del Carmen - ‬3 min walk
  • ‪Zenzi Beach Bar & Restaurant - ‬2 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Luciana Hotel & Beach Club

When you stay at Luciana Hotel & Beach Club, you'll be in a fantastic location, only a five-minute walk from Quinta Avenida and Playa del Carmen Main Beach. Guests can take a dip in the outdoor pool or grab a bite to eat at Restaurant Playa Maya, which serves breakfast and lunch. A bar/lounge and a terrace are other highlights, and apartments offer Smart TVs and free WiFi. Fellow travellers say good things about the helpful staff and overall property condition.

Languages

English, Spanish

At a glance

DONE

Property size

    • 22 apartments
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • The check-in location differs from the property location; go to: [Calle 8 Norte Manzana 4 #876, Zona Maritima (The Carmen Hotel)]
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Beach

  • On the beach
  • Free beach club on site
  • Beach umbrellas
  • Beach sunloungers

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available

Restaurants on site

  • Restaurant Playa Maya

Food and drink

  • Fridge (mini)
  • Coffee/tea maker

Dining

  • 1 restaurant
  • 1 bar

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Toilet paper
  • Shampoo
  • Hairdryer
  • Soap
  • Towels provided

Entertainment

  • Smart TV with satellite service

Outdoor areas

  • Terrace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • 4 steps to reach property
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Safe
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)

Location highlights

  • Near the sea
  • On the waterfront
  • In the city centre
  • In the entertainment district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 22 rooms
  • 3 floors
  • 2 buildings
  • Built in 2002
  • Traditional architecture

Special features

Dining

Restaurant Playa Maya – This beachfront family restaurant serves breakfast, brunch, lunch and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Playa Maya Hotel Playa del Carmen
Playa Maya Hotel
Playa Maya Playa del Carmen
Playa Maya Riviera Maya/Playa Del Carmen Mexico
Playa Maya Del Carmen
Playa Maya Hotel Del Carmen
Playa Maya
Luciana & Playa Del Carmen
Playa Maya Beachfront Hotel
Playa Maya by MIJ Beachfront Hotel
Luciana Hotel & Beach Club Aparthotel
Playa Maya by MIJ Hotels Beachfront Hotel
Luciana Hotel & Beach Club Playa del Carmen
Playa Maya Near Playa del Carmen Main Beach
Luciana Hotel & Beach Club Aparthotel Playa del Carmen

Frequently asked questions

Does Luciana Hotel & Beach Club offer free cancellation for a full refund?

Yes, Luciana Hotel & Beach Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Luciana Hotel & Beach Club?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Luciana Hotel & Beach Club?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Luciana Hotel & Beach Club?

Sorry, there's no on-site parking at Luciana Hotel & Beach Club.

What are the check-in and check-out times at Luciana Hotel & Beach Club?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Check-out time is noon. Late check-out is available for a charge. Contactless check-out is available.

What is there to do at Luciana Hotel & Beach Club and nearby?

Luciana Hotel & Beach Club has an outdoor pool.

Are there restaurants at or near Luciana Hotel & Beach Club?

Yes, Restaurant Playa Maya offers beachfront dining and ocean views.

What's the area around Luciana Hotel & Beach Club like?

Luciana Hotel & Beach Club is located on the waterfront in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 4 minutes' walk from Playa del Carmen Main Beach.

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Luciana Hotel & Beach Club Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Beach
Service staff
Room
Location
Breakfast
Food
Restaurant
Water
Luggage
View

What guests liked

  • The property's beach location offers direct access to the beach, comfortable beach chairs, and excellent beach views. (23 reviews)
  • Breakfast was a highlight, with many guests praising the quality and variety of options, including made-to-order dishes. (12 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Everything you could want in a Mexican beach resor

Everything was working as it should, the a/c was cold the shower was hot, the room was clean and well appointed and the location was fabulous. The Beach and restaurant staff was friendly and accommodating. The Restaurant had great food at reasonable prices. One of the nicest beaches around. I will definitely go back.
Guy, 2-night trip

10/10 Exceptional

Excellent place to stay. Had no complaints. Location was amazing. While near the beach and Quinta Avenida, it was a quiet location and we heard no noise from nearby businesses. Staff was friendly and helpful. Would definitely do again.
Michael, 3-night trip

10/10 Exceptional

Travel disruptions left us needing a room last minute and later at night. Check in was fine and the room was a great end to our chaotic day. I would recommend this hotel to anyone looking to stay in Playa del Carmen.
Andrew, 1-night trip

10/10 Exceptional

Wonderful

It’s was great. The room was very clean and the beds were comfortable. There was hot water for showers. Refrigerator in the room. The staff was absolutely amazing!!! Location is perfect!! We had perfect beds to lay out on!!! It’s a definitely be back as I have been to playa 18 times!!!
Liana, 5-night trip

2/10 Poor

Paid for beach view and got concrete view

I did not get the room I paid for. They said "tobad". The room also smelt bad
Ryan, 5-night trip

6/10 Good

Small hotel which is good
Dinah Elizabeth, 7-night trip

10/10 Exceptional

Nice and clean beach front very friendly good breakfast.
young, 7-night trip

2/10 Poor

Double Charged Thievery

Horrible experience! I arrived about 9 PM, and the front desk is operated by two different hotels. The hotel I was staying at did not have a person at the front desk, and I ended up being double charged because the woman who checked me and did not know how the other system worked for the other hotel. It’s been two weeks that I’ve been trying to get this corrected on my AMEX, and the hotel refuses to cooperate. Hotels.com has not been of any help, and I’ve had to go to American Express to file the dispute. Such a waste, find a big hotel that can assist you instead of trying to save a few bucks.
George, 3-night trip

8/10 Very good

Enjoyed our stay. Little interior to public access
Venkata Srinivasarao Chekuri, 4-night trip

10/10 Exceptional

Beautiful beach front experience, great staff, great access to all activities in the water on the beach and in town!
Chris, 7-night trip

10/10 Exceptional

Great small hotel

We stayed 3 nights to try out this smaller hotel directly on the beach. We arrived before check in . They happily stored our luggage so we hopped on the ferry to cozumel to soend the day before we could check in. Checkin was easy. You get a bracelet, beach towel and 1 room key. The room was a good size. Very basic in decor but we dont spent much time there. The bed was hard . Clean sheets and bath towels. Soaps etc in the bathroom. A shower mat was on the towel rack but no hand towel or wash clothes were provided. So the next day we took a towel from rhe cleaner. There is a coffee pot and mugs with pkgs of coffee. The deck was large with a small ocean view room 101. We noticed other decks are very small. We enjoy our morning coffee there so it was nice. The best part of this hotel is their beach restaurant area. Chairs, loungers, umbrellas available. Raul the waiter is amazing. He's very attentive to all. Other staff were VERY kind helpful with luggage etc. We felt very safe and at home here. I'd definitely come back for the beach club, the great staff, good food drinks. And close to everything .
Morning Mimosas
Delicious food
King room with lrg deck
Towels with chocolates
Barbara, 3-night trip

8/10 Very good

The breakfast and the service was great,
Jose, 2-night trip

2/10 Poor

VERY loud

We were not able able to check in until after 5pm, after which point the Luciana reception was gone for the day. Unfortunately at approx 6pm we checked in through the adjacent hotel, and our room vibrated and reverberated because of the adjacent parties and people yelling and partying next door. We were told this was only going to get worse but that there was nothing that could be done or accommated until possibly the next day. The sound was so potent my phone shook off the table.
1-night trip

10/10 Exceptional

Great hotel and staff. Beach and bar are both really good
martin, 7-night trip

10/10 Exceptional

Beautiful place to stay & the food is delicious!! Everyone is very nice and friendly. Great location!
Kathleen, 10-night trip

8/10 Very good

Great day at the beach. Perfect proximity.
1-night trip

10/10 Exceptional

A returning customer, this hotel is beautiful and has the front entrance in front of the beach so it's very relaxing to see. I always recommend Playa Maya Hotel :)
Alfredo, 2-night trip

10/10 Exceptional

Great service for food and drink at the beach. Very friendly and great food.
Catherine, 2-night trip

8/10 Very good

The location is amazing. Employees were great!
Lendy, 2-night trip

10/10 Exceptional

Great location: beachfront. Friendly staff. Delicious food in the restaurant
David, 1-night trip

10/10 Exceptional

Had a Very Nice stay!!!! This is the Third Time Staying with Playa Maya. Plan to Stay Again Next Year!!! Thank You for the Wonderful Stay!!!!!
susan, 10-night trip

10/10 Exceptional

Clean rooms, super friendly staff only think the breakfast includes is limited but everting else super good
Blanca, 1-night trip

10/10 Exceptional

I liked how close we were from the beach. All the staff were very cordial and helpful.
Angelica, 4-night trip

6/10 Good

Nice staff, spacious room, ample hot water, good views of ocean. Rocky beach, seaweed discolored water, a bit run down, wifi a bit spotty.
Alfred, 3-night trip

10/10 Exceptional

Beach *)& pool
Sergio, 2-night trip