Guests
All properties in Isla Mujeres, Quintana Roo, Mexico

Hotel La Joya

Beach hotel in Isla Mujeres with spa and outdoor pool

  • Free continental breakfast, free WiFi, and free parking
From
€93

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 73.
1 / 73Outdoor Pool
Carretera al Garrafon, Km. 5, Isla Mujeres, 77400, QROO, Mexico
9.2.Superb.
  • It’s obvious covid has greatly impacted this part of the island. I could see this being a…

    Jul 11, 2021

  • Our junior suite seemed a little dark. The manager of the hotel happily upgraded us to…

    Jul 8, 2021

See all 66 reviews

Guests rated location

Quiet
Safe
Dining options
Walkable
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 14 guestrooms
  • Daily housekeeping
  • Private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool

For families

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Furnished balcony
  • Daily housekeeping

What’s around

  • Garrafon Natural Reef Park - 1 min walk
  • Costa Occidental de Isla Mujeres National Park - 1 min walk
  • Parque de los Suenos - 5 min walk
  • Capitán Dulché Museum - 10 min walk
  • Isla Mujeres Sculpture Garden - 14 min walk
  • Statue Ixchel - 16 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, 1 King Bed, Terrace, Ocean View
  • Suite, 1 King Bed, Garden View (with shared terrace)
  • Suite, 2 Queen Beds, Garden View (with shared terrace)
  • Room, 1 King Bed, Garden View (with shared terrace)
  • Room, 2 Queen Beds, Garden View (with shared terrace)
  • Junior Suite, 1 Bedroom, 1 living room, Kitchenette
  • Suite
  • Penthouse, 1 Bedroom, Kitchenette

What’s around

Landmarks

  • Garrafon Natural Reef Park - 1 min walk
  • Costa Occidental de Isla Mujeres National Park - 1 min walk
  • Parque de los Suenos - 5 min walk
  • Capitán Dulché Museum - 10 min walk
  • Isla Mujeres Sculpture Garden - 14 min walk
  • Statue Ixchel - 16 min walk
  • Cliff of the Dawn - 16 min walk
  • Punta Sur - 16 min walk
  • Mundaca House - 20 min walk
  • Tortugranja Turtle Farm - 24 min walk
  • Shark Beach - 1.3 mi / 2.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 109 min drive
  • Airport shuttle (surcharge)
map
See on map
Carretera al Garrafon, Km. 5, Isla Mujeres, 77400, QROO, Mexico

At a glance

Hotel size

  • This hotel has 14 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Full-service spa
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby
  • Beach towels

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Designated smoking areas
  • Garden
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan

Things to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer (on request)

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages.

The spa is open daily.

Dining

Las Mañanitas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 8:30 AM to 7:30 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard and cash.

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Also known as

  • Hotel Joya Isla Mujeres
  • Joya Hotel
  • Joya Isla Mujeres
  • Hotel La Joya Hotel
  • Hotel La Joya Isla Mujeres
  • Hotel La Joya Hotel Isla Mujeres

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel La Joya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 8:30 AM to 7:30 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 11:30 PM. Check-out time is noon.
  • Yes, Las Mañanitas offers international cuisine. Nearby restaurants include Casa Rolandi (2.2 mi), Lolo Lorena (2.3 mi), and Green Verde (2.4 mi).
  • Yes, an airport shuttle is available.
  • No, this hotel doesn't have a casino, but PlayCity Casino (7.5 mi) and Royal Yak Casino and Sports Book (8 mi) are both nearby.
  • Have fun with nearby activities like boat tours, scuba diving, and windsurfing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel La Joya also has a garden.
9.2.Superb.
  • 10.0.Exceptional

    Very accommodating with early check in since room was ready. Also with keeping our belongings after we toured. No storage area. Just in office. Beautiful view. Older property but maintained. Property clean. People cordial. Can use kayak included as a guest, just need to register for the use

    Marta, 1 night family trip, Jun 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    We had a wonderful time at La Joya! We plan to go back with our family next May. Photos online are a great representation of the place. Located at the south end of the island and very quiet. About a 10 min Moto ride to North Breach where the ferry comes in. Close to the zip line area.

    5 night romance trip, May 4, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    We have stayed at adorable little hotel two times and each time we are amazed by how charming it is! The views!!!! I could hang out on my patio all day and look at the water! We love having breakfast delivered on our patio every morning! This hotel is located on the very quiet south end of the island away from all the restaurants and shops although there are a few places to eat with in walking distance. We usually stay a few nights here then head to the north end of the island for a few nights. Definitely a place to go if you wanna get away from it all and this little hotel really makes you feel like you are in paradise! Just know that it is not adult only and sometimes you share a pool with energetic children!

    3 night romance trip, Apr 25, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Cute little hotel.... my only complaint would be the mattress on the king size bed. It was hard as a rock!! Other than that the place is quite and cozy with a nice staff on hand.

    2 night romance trip, Mar 19, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    A small, safe and quiet retreat during the CoVid crisis. The staff are attentive and the sanitizing carried out meaningfully. The food was excellent. A perfect place to swim, read and drink for a week

    7 night romance trip, Mar 17, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    Hidden Gem with a Fabulous Staff

    Looking for a peaceful island getaway? A place with and near many amenities—bar, infinity pool, restaurant with fabulous food—but without lots of loud, obnoxious tourists? Amazing sunset views from a huge balcony, complete with hammock, rocking chairs, and a table? Most of all, do you want to feel truly and sincerely welcomed, and truly and sincerely like the staff where you are staying? At a very affordable price? Then book a stay at Hotel La Joya now!!! This hidden gem is not sleek and glitzy: it’s warm and colorful, with lovely Mexican tiles, and quite homey. The food is outstanding: I had a “to die for” chicken mole with rice on my balcony while watching the sun set one night. It was sheer heaven here on earth. The hotel is located on the quieter, south end of the island, about 1/2 mile from Punta Sur; however, there’s plenty to do: Kin-Ha and its amenities are right next door, there’s a fabulous reggae bar and restaurant called The Joint about 5 minutes away walking, Punta Sur itself, a little beach right in front of Hotel La Joya, and cab rides into centro are cheap and readily available. Best part of all: the staff!! Hector, Oswaldo, everyone! I can’t wait to return with my family.

    Christina, 4 night trip, Mar 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Small boutique hotel with 14 rooms set on a hillside overlooking the beautiful blue waters and, in the distance the Cancun skyline. This is more of a true Mexican style architecture and furnishings. Steep stone steps leading down to the pool area are not for everyone. This is our go to hotel on Isla after staying at Izla, Mia Reef, Privlages Alux.

    4 night romance trip, Feb 17, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff is amazing!!!!! Everything was perfect!

    7 night trip, Feb 13, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The private balcony with rockers and hammock were so nice. The pool was clean and very well maintained. The path down to the ocean was accessible and had a small pool available for swimming. It was very quiet and the customer service was excellent. There are many great food options in the area for it to be on the south end of the island. There’s a public sea side walking trail to the point south that was very relaxing. The views from the balancing are exquisite!

    James, 6 night trip, Jan 23, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    This boutique hotel on the south (quiet) side of Isla Mujeres is a gem. With many rooms offering jaw-dropping view of magnificent turquoise waters and of the Cancun high-rises on the horizon, you might not feel a need to ever walk out your door. Its location on the south side is quieter and more relaxing than the north side; but a taxi can whisk you to its bustling bars and restaurants in 10 minutes. The staff are wonderful, courteous and always willing to serve, day or night. Only one time in my life did I ever enjoy a hotel with a better view -- and that was an overwater bungalow in the Maldives that cost $800 a night. This is a true value you'll always remember.

    Rob, 5 night trip, Dec 25, 2020

    Verified Expedia guest review

See all 66 reviews