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Barceló Maya Caribe - All Inclusive

4.0 star property
All-inclusive property with full-service spa, connected to the convention centre, near Xpu-ha Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Barceló Maya Caribe - All Inclusive

Aerial view
Private beach, white sand, sun-loungers, beach towels
Suite (Ocean Front Premium Level)
Private beach, white sand, sun-loungers, beach towels
2 outdoor pools, pool loungers
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Restaurant
  • Gym
  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Free breakfast
    Free breakfast
Main amenities
  • Daily housekeeping
  • On a private beach
  • 5 restaurants and 4 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Water park
  • Nightclub
  • Free children's club
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Premium TV channels
The price is €308
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite (Swim Up Premium Level)

Junior Suite (Swim Up Premium Level)

Junior Suite (Swim Up Premium Level)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Day bed
Ceiling fan
Blackout curtains
Rainfall showerhead
  • 55 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Ocean Front Premium level)

Junior Suite (Ocean Front Premium level)

Junior Suite (Ocean Front Premium level)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Day bed
Sofa bed
Blackout curtains
Ceiling fan
  • 55 sq m
  • Park view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Day bed
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Swim Up Premium Level)

Suite (Swim Up Premium Level)

Suite (Swim Up Premium Level)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Day bed
Ceiling fan
Blackout curtains
Rainfall showerhead
  • 133 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Ocean Front Premium Level)

Suite (Ocean Front Premium Level)

Suite (Ocean Front Premium Level)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Day bed
Sofa bed
Blackout curtains
Ceiling fan
  • 133 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite (Swim Up Premium Level | 2A 1C)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Day bed
Ceiling fan
Blackout curtains
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Similar properties

Aerial view
Barceló Maya Colonial - All Inclusive
Pool
Spa
Free parking
Free WiFi
8.2 out of 10, Very good, (1033)
The price is €308
includes taxes & fees
24 Nov - 25 Nov
Barceló Maya Colonial - All Inclusive
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About the area

Map
Carr. Federal Chetumal-Puerto Juárez, Km. 266,3, Xpu-Ha, QROO, 77750

What's nearby

  • Ecopark Kantun Chi - 6 min walk - 0.5 km
  • Cenote Cristalino - 6 min walk - 0.6 km
  • Cenote Azul - 12 min walk - 1.0 km
  • Puerto Aventuras Golf Club - 3 min drive - 2.9 km
  • Puerto Aventuras Marina - 4 min drive - 3.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 69 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 20.5 miles/33 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mirador Buffet - ‬15 min walk
  • ‪Carey Lobby Bar - ‬15 min walk
  • ‪Palmeras - ‬13 min walk
  • ‪Tokyo - ‬3 min walk
  • ‪Bar Mojado Beach - ‬9 min walk

About this property

Barceló Maya Caribe - All Inclusive

Barceló Maya Caribe - All Inclusive offers a private beach where you can play volleyball or relax on a sunlounger, plus you'll only be a five-minute drive from Puerto Aventuras Marina. There's plenty of fun with the 2 outdoor pools and water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and hydrotherapy. Caribe Buffet, one of 5 restaurants, serves breakfast, lunch and dinner. Other highlights at this all-inclusive property include 4 bars/lounges, a nightclub and a free kid's club. Fellow travellers say great things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling
Windsurfing

Land activities

Climbing wall
Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Languages

English, Spanish

At a glance

Hotel size

  • 414 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free covered on-site self-parking
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 5 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Water park access (surcharge)
  • Children's pool
  • Mini golf
  • Playground
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Mini golf
  • Kayaking
  • Personal watercraft (motorised)
  • Scuba diving
  • Snorkelling
  • Windsurfing
  • Shopping
  • Pool table
  • Ecotours nearby
  • Golfing nearby
  • Windsurfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (12109 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Laundry facilities
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 1999
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 2 outdoor pools
  • Water park access (surcharge)
  • Designer shops on-site
  • Shopping centre on-site
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Closed-captioned TV

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Day bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations

Special features

Spa

U-Spa and U-Spa Kids has 25 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Dining

Caribe Buffet – This buffet restaurant serves breakfast, lunch and dinner. A children's menu is available.
Capitan Morgan Grill – This restaurant serves brunch and lunch. A children's menu is available.
La Fuente – This fine-dining restaurant specialises in Spanish cuisine and only serves dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 1.82 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 278 per vehicle (one-way. Maximum occupancy 7)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • The spa is accessible for an extra charge
  • Children under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.

Also known as

Barcelo Maya Caribe All Inclusive Hotel Xpu-Ha
Barcelo Maya Caribe All Inclusive Hotel
Barcelo Maya Caribe All Inclusive Xpu-Ha
Barcelo Maya Caribe All Inclusive
Barceló Maya Caribe All Inclusive Hotel Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel
Barceló Maya Caribe All Inclusive Xpu-Ha
Barceló Maya Caribe All Inclusive
Barceló Maya Caribe All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property
Barceló Maya Caribe Inclusive
Barceló Maya Caribe - All Inclusive Xpu-Ha
Barceló Maya Caribe - All Inclusive All-inclusive property

Frequently asked questions

Does Barceló Maya Caribe - All Inclusive offer free cancellation for a full refund?
Yes, Barceló Maya Caribe - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Barceló Maya Caribe - All Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Barceló Maya Caribe - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Barceló Maya Caribe - All Inclusive?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Barceló Maya Caribe - All Inclusive?
Yes, an airport shuttle is available. The charge is USD 278 per vehicle one-way.
What are the check-in and check-out times at Barceló Maya Caribe - All Inclusive?
Check-in start time: 3 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Barceló Maya Caribe - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, windsurfing and snorkelling and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, basketball and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Barceló Maya Caribe - All Inclusive also has 4 bars, a nightclub and a private beach, as well as a water slide, a sauna and a steam room.
Are there restaurants at or near Barceló Maya Caribe - All Inclusive?
Yes, there are 5 on-site restaurants, featuring Spanish cuisine.
Does Barceló Maya Caribe - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Barceló Maya Caribe - All Inclusive like?
Barceló Maya Caribe - All Inclusive is a short 1-minute walk from Xpu-ha Beach and 6 minutes' walk from Ecopark Kantun Chi. Travellers say that the property is in a great location.

Barceló Maya Caribe - All Inclusive Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Guest services wasn’t really good.always late and made us wait 30 mins for checkout
Mary Jenny, 7-night trip with friends
Verified Expedia guest review

4/10 Fair

Our room was not cleaned thoroughly when we arrived. The toilet leaked resulting in a wet bathroom floor at all times. Also our shower would not drain so you are standing in dirty water while showering. There was a loud squealing sound that woke us up coming from the vent on our first night there. They did fix it but it returned periodically throughout our stay which resulted in poor quality sleep. We will not be returning and do not recommend you spend your hard earned money to stay here.
Angela Rita, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Very friendly staff! After the first night I asked for an room upgrade and the staff worked hard to make it work and found us a really nice room! Beach is beautiful, pool areas are nice, good drink selection. We travelled with family and would come back. Try to book the junior suite if you can.
Jadir, 5-night family trip
Verified Expedia guest review

8/10 Very good

Very please with everything though the entertainment at Kukulkan theater was not that great, except the three guys singing opera were awesome. I know they can do better.
laura, 7-night family trip
Verified Expedia guest review

8/10 Very good

Claudia, 4-night trip
Verified Expedia guest review

8/10 Very good

Great amenities, and beautiful beach
Norma E, 7-night family trip
Verified Expedia guest review

8/10 Very good

The last night we were there we had 2 terrible experiences First our room door was jammed on the inside and it wouldn’t open, my husband and kids were stuck outside while I was inside, it took over 30 mins to get someone to help and multiple calls to reception which staff was extremely rude saying they weren’t notified even after my husband went up to reception to let them know, not once did they apologize for the inconvenience and having my toddler fall asleep outside the door. Second my daughter lost her purse in the bowling alley when she realized she left it behind only a few mins had passed, she notified staff and no one helped her looked for it and was ignored, this makes me feel like it could have been an employee, finally security searched the area they said they would look at camera footage which shouldn’t take long at all we filed a claim and we yet received any info or calls with updates. My daughter had $200 cash, AirPods and her drivers license, identity theft is now a main concern for us. The property needs better management to handle and escalate issues appropriately! The property is beautiful, food wasn’t terrible but also not the best. Pool area could use more shade. There is a lot to do inside property however will not stay again or recommend this Resort.
Josue, 4-night family trip
Verified Orbitz guest review

2/10 Poor

Would not recommend this resort. So many things broken and not replaced. Broken safe, refrigerator, shower, bathrooms with broken sinks, etc
Madison, 4-night family trip
Verified Expedia guest review

2/10 Poor

When we arrived, we were changed to another part of the hotel and they made us walk to the other resort with our luggage. The room key had to be changed 4 times which required a long walk to the front desk 4 times.
Marisol, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Pasamos unas buenas vacaciones en familia. El complejo de hoteles superó nuestra expectativa en lo general, pues veníamos de una experiencia anterior no muy feliz en otro destino .Muy bien atendido el hotel y sus areas y el trato en general es bueno. Mis quejas son respecto a las habitaciones que necesitan una remodelacion.Las camas son pequeñas, no hay opciones de conexión usb y pocos outlets de corriente disponible.El baño necesita ser remodelado más que la habitación. La limpieza de la habitación no era la mejor.Despues de un par de días mejoró supongo que por las propinas dejadas.Otra cosa a mejorar sería tener un smart tv que el huésped pueda acceder a sus cuentas de entretenimiento online. Mi otra queja es la premura con que te atienden en los restaurantes a la carta. A pesar de estos detalles fué una buena experiencia, la picina excelente.
Lidice, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

We got upgraded to Barcelo Riviera and greatly appreciate it. It was not crowded like Caribe or Palace (no kids). Beach was amazing, plenty of loungers and clear water. We often used buffets at Caribe, Tropical or Palace because service was better there. Overall we will be back for sure even though we stayed at Barcelo Maya probably 8 times.(since 2010) Caribe always provided us with best, unmatched service, Palace has great buffets and Riviera best beach. Thank you Barcelo!
Grazyna, 8-night romance trip
Verified Orbitz guest review

10/10 Exceptional

We stayed at Adults playa Rivera.. it was amazing planning our next trip already there !
Carmela, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

We went with our 7 and 9 year old for 5 nights and we all had a fabulous stay. The food was amazing, staff were helpful and kind and pools were great
Johanna, 5-night trip
Verified Expedia guest review

8/10 Very good

dennis, 7-night trip
Verified Expedia guest review

10/10 Exceptional

There's a variety if water activites although pricey should be more Organize and have more time slot to accommodate such big resort
Christine, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent service very clean nice room delicious food
Carlos, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place! Well kept, beautiful beach, no sargassum issue.
Jose Luis De, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Virleny, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The Maya Caribe resort is amazing. Beautiful beach, great pools, rooms and hotel amenities were great, staff was extremely friendly and helpful. My family and I had a great time. Highly recommend this resort.
Almir, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

10/10
Carlos, 6-night trip
Verified Expedia guest review

10/10 Exceptional

This is my third trip to this property, we had so much fun this time we extended our stay another day. (Completely not cost effective but we didn't want to leave) Its safe, the teenagers just go off on their own and I don't have to worry about them, the pools are fantastic, the beach is well maintained, if I had one thing I had to be a critic about it would be the food, 5 years ago it was definitely alot better but noone starved thats for sure!!!! Drinks were plentiful and quickly served. It is hands down my favorite vacation spot.
Nikki, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

N/a
Manjinder, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Christina, 7-night trip
Verified Expedia guest review

10/10 Exceptional

The spacious resort was a pleasure to walk through. Everyone was helpful and pleasant. A definite recommend to family and friends.
Brenda, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ok
Ionut, 5-night family trip
Verified Expedia guest review