In the heart of town, Hotel Casa Corazón beckons you to unwind on the charming terrace or stroll through the garden. As you sip your coffee from the cafe, connect with loved ones using free WiFi in public areas.
Reviews
6.06.0 out of 10
Good
Popular amenities
Non-smoking
Free parking
Free WiFi
Main amenities (6)
Coffee shop/cafe
Terrace
Garden
Concierge services
Tour/ticket assistance
Kayaking
Feel at home (5)
Children stay free
Garden
Terrace
Limited housekeeping
Free self-parking
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Family Room
Family Room
18 sq m
Sleeps 4
1 Double Bed and 2 Single Beds
View all photos for Standard Room
Standard Room
16 sq m
Sleeps 2
1 Double Bed
View all photos for Standard Double Room
Standard Double Room
Highlights
Air conditioning
1.5 sq m
Partial lake view
Sleeps 2
1 Queen Bed
View all photos for Standard Special
Standard Special
Highlights
Day bed
Partial lake view
Sleeps 3
1 Double Bed
View all photos for Classic Triple Room
Classic Triple Room
Highlights
Air conditioning
1.5 sq m
Partial lake view
Sleeps 3
1 Queen Bed and 1 Single Bed
View all photos for Family Quadruple Room
Family Quadruple Room
Highlights
Air conditioning
1.5 sq m
Partial lake view
Sleeps 4
1 King Bed and 2 Single Beds
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Laguna Bacalar Ecological Park - 6 min drive - 4.9 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive
Corozal (CZH) - 51 min drive
Restaurants
La Bendición Dios - 3 min drive
Albahaca - 19 min walk
Ajal - 5 min drive
Taqueria el Trompo de K'los - 5 min drive
Mr. Taco - 5 min drive
About this property
Hotel Casa Corazón
At Hotel Casa Corazón, you'll be within a 10-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. Free self-parking is an added perk, and guests can keep active with on-site kayaking. Other features include a terrace and a garden.
Languages
English, Spanish
At a glance
Hotel size
14 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 9:00 PM
Minimum check-in age – 21
Check-out time is noon
Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free on-site self-parking
Free off-site parking nearby
Other information
Smoke-free property
Property amenities
Food and drink
Coffee shop
Travelling with children
Children stay for free (see details)
What to do
Kayaking
Ecotours nearby
Waterskiing nearby
Services
Concierge services
Tour/ticket assistance
Facilities
1 building/tower
Built in 2004
Garden
Terrace
Mosquito nets
Room amenities
Sleep well
Bed sheets provided
Freshen up
Shower only
Towels
More
Limited housekeeping
Fees & policies
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Casa Corazon Inn Bacalar
Casa Corazon Inn
Casa Corazon Bacalar
Casa Corazon
Casa Corazon Hotel Bacalar
Casa Corazon
Hotel Casa Corazón Hotel
Hotel Casa Corazón Bacalar
Hotel Casa Corazón Hotel Bacalar
Frequently asked questions
Does Hotel Casa Corazón offer free cancellation for a full refund?
Yes, Hotel Casa Corazón does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Casa Corazón?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Casa Corazón?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Casa Corazón?
Check-in start time: 3 PM; check-in end time: 9:00 PM. Check-out time is noon.
What is there to do at Hotel Casa Corazón and nearby?
Have fun during the warmer months with activities such as kayaking. Additional recreation nearby includes ecotours. Hotel Casa Corazón also has a garden.
What's the area around Hotel Casa Corazón like?
Hotel Casa Corazón is a short 17-minute walk from Lake Bacalar and 6 minutes' walk from Cenote Esmeralda.
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Hotel Casa Corazón Reviews
Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.2/10
Cleanliness
6.4/10
Staff & service
6.2/10
Amenities
5.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
18 July 2024
I love the quietness of this place and the easy access to the lagoon at this property.
Yesenia
Yesenia, 4-night trip
10/10 Exceptional
20 January 2024
Great access to lagoon.
David
David, 3-night trip
10/10 Exceptional
16 June 2022
Very pleasant stay reslly cordialand accommodating staff.
Ulises
Ulises, 1-night trip
10/10 Exceptional
11 July 2023
The service was great. My husband and I were comfortable. The location is perfect, 10 min walking to the beach, and 15 min walking to el centro.
Yesenia
Yesenia, 6-night trip
4/10 Fair
10 July 2022
Kayaks and life vests were under repair so not available for use. Rooms are very simple - our bed had hair all over it so had to have manager replace sheets - polyester sheets. No A/C - suffered worst hot night in bed - did not sleep.
Frank
Frank, 2-night trip
10/10 Exceptional
15 October 2024
If you are looking for the Ritz, this ain't it. What you will have is a great location, at a great price, peace and tranquility. Spend your day in the lagoon, right off their deck, maybe some Kayaking. Very friendly staff. Will come again!
Edgardo
Edgardo, 2-night trip
10/10 Exceptional
7 October 2024
El muelle a la laguna fue lo mejor…
Patricia
Patricia, 1-night trip
10/10 Exceptional
21 September 2024
rafael
rafael, 1-night trip
2/10 Poor
25 July 2024
This place is like glamping! The Wifi was weak and it was over priced!
Demitri
Demitri, 1-night trip
2/10 Poor
17 June 2024
Rafael
Rafael, 2-night trip
6/10 Good
11 June 2024
Primera experiencia en Bacalar
La pasamos bien, no como quisiera por pequeños incidentes con el baño pero considero que la mayor parte que pasé ahí fue agradable, tiene buena comunicación con la hermosa laguna de Bacalar
José Alberto
José Alberto, 2-night trip
8/10 Very good
21 February 2024
Nous avons aimés l’accès directe au lac, la courtoisie des employés de l’établissement et la tranquillité. Les hamacs extérieurs étaient bien, les chaises n’ont pas de coussin, donc un peu moins confortable. Vous aurez besoin de prendre un taxi pour vous rendre au centre (ou 45 min à pieds). Sommes toute bien pour l’accessibilité au lac.
Sabrina
Sabrina, 4-night trip
6/10 Good
29 January 2024
Buen lugar, tranquilo y seguro. La sección de la laguna donde está muy bonita, los decks y área de sillas es muy buena. Podría mejorar en ofrecer servicio de restaurante
Victor
Victor, 1-night trip
6/10 Good
24 December 2023
Creo que puede mejorar algunas cosas.
alexasos
alexasos, 2-night trip
2/10 Poor
11 September 2023
Verified traveller
1-night trip
2/10 Poor
31 July 2023
NUNCA ME RECIBIERON, POR MAS QUE HABLE POR TELEFONO
Diani Nayeli
Diani Nayeli, 1-night trip
2/10 Poor
23 June 2023
Cuando llegamos estaba cerrado, nos atendieron pasada una hora y mientras nosotros afuera porque estaba cerrado el porton de acceso.
Juan Isac Jiménez Nañez
Juan Isac Jiménez Nañez, 1-night trip
4/10 Fair
10 April 2023
Kamala
Kamala, 2-night trip
2/10 Poor
29 January 2023
No muy limpio no tenían agua caliente al siguiente día no tenia agua para bañarme ni tampoco servicio ese cafe
Maria
Maria, 1-night trip
6/10 Good
25 January 2023
Descuidado el hotel, sin agua, no podíamos ir al baño porque no había agua por ningún lado,
daniela
daniela, 1-night trip
6/10 Good
3 December 2022
Pesima administración
Cuando llegamos el hotel no tenia registrada nuestra reservacion con la excusa de que no trabaja con la pagina de hoteles.com porlo que nos tuvieron que acomodar en otra habitacion que no habiamos reservado y pagado con anticipacion, nos ofrecieron cortesias como compensacion dd este incidente las cuales nos las terminaron dando de mala gana, de igual manera solicitamos facturacion a la llegada del establecimiento la cual nunca enviaron
Ernesto
Ernesto, 2-night trip
2/10 Poor
18 November 2022
José amador
José amador, 1-night trip
2/10 Poor
19 October 2022
Horrible
Chambre sale et insalubre. Odeur de moisi. Salle de bain salle. Aucune sécurité. Baie vitrée ne ferme pas. Le personnel est inexistant tout comme les services. A fuir