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All properties in Isla Mujeres, Quintana Roo, Mexico
1 room, 2 adults

Isla Mujeres Palace Couples Only All Inclusive Resort

4-star4 stars
Carretera Garrafon, Vista Alegre KM 4.5, Mza 63, L8, SM8, Isla Mujeres, QROO, 77400, Mexico

Adults-only beachfront property with spa, near Garrafon Natural Reef Park
  • Free full breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Awesome place for anniversary trip. Quite clean very friendly staff. Would defintely got…Aug 13, 2020
  • I liked the friendly staff, clean facility, wonderful food! Santiago was particularly…Mar 17, 2020

Isla Mujeres Palace Couples Only All Inclusive Resort

from €203
  • Deluxe Room, 1 King Bed Pool View, FLEX CANCELLATION
  • Honeymoon Suite, FLEX CANCELLATION
  • Deluxe Room Garden View, FLEX CANCELLATION
  • Deluxe Room, 1 King Bed Ocean View, FLEX CANCELLATION
  • Deluxe Room Garden View, Work from Paradise Long Stays Special

What’s around Isla Mujeres Palace Couples Only All Inclusive Resort

Landmarks

  • On the beach
  • Dolphin Discovery - 27 min walk
  • Garrafon Natural Reef Park - 1 min walk
  • Mundaca House - 2 min walk
  • Costa Occidental de Isla Mujeres National Park - 3 min walk
  • Tortugranja Turtle Farm - 6 min walk
  • Shark Beach - 8 min walk
  • Capitán Dulché Museum - 12 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 52 min drive
  • Airport shuttle (surcharge)
  • Free ferry terminal shuttle

At a glance

Key facts

Size

  • 62 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

  • Free ferry terminal shuttle *

Parking

  • Free valet parking on site

Payment types at the property

Other information

  • Smoke-free property
  • Caters to adults only
* See small print for additional details or extra charges

At the property

Food and drink
  • Free full breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Free bicycles on site
  • Ecotours on site
  • Kayaking on site
  • Scuba diving on site
  • Snorkeling on site
  • Ecotours nearby
  • Sailing nearby
  • Windsurfing nearby
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2007
  • Elevator
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 47-inch Smart TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Snorkeling
  • Snorkeling excursions

Land activities
  • Bicycling
  • Fitness facilities

Lessons/classes/games
  • Bartending
  • Language

Entertainment
  • Onsite entertainment and activities
  • Theme parties

Not included
  • Motorized water sports
  • Surcharge for premium food items
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

Spa

Awe-Spa has 3 treatment rooms including rooms for couples. Services include hot stone massages and massages.

Dining

Azul Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Lobby Bar - This lobby lounge overlooks the ocean. Open daily.

Pool and Snack Area - Onsite diner. Guests can enjoy drinks at the bar. Open daily.

Isla Mujeres Palace Couples Only All Inclusive Resort’s small print

Also known as

  • All Inclusive Isla Mujeres
  • Isla Mujeres All Inclusive
  • Isla Mujeres Palace Couples Only
  • Isla Mujeres Palace Couples Only All Inclusive Resort
  • Palace Couples Only All Inclusive Resort
  • Palace Resort Isla Mujeres
  • Isla Mujeres Palace Couples All Inclusive Resort
  • Isla Mujeres Palace Couples All Inclusive
  • Palace Couples All Inclusive

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Isla Mujeres Palace Couples Only All Inclusive Resort

  • Does Isla Mujeres Palace Couples Only All Inclusive Resort offer free cancellation for a full refund?
    Yes, Isla Mujeres Palace Couples Only All Inclusive Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Isla Mujeres Palace Couples Only All Inclusive Resort?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Isla Mujeres Palace Couples Only All Inclusive Resort?
    Yes, there's free self and valet parking.
  • Is there a pool at Isla Mujeres Palace Couples Only All Inclusive Resort?
    Yes, there's an outdoor pool.
  • Are pets allowed at Isla Mujeres Palace Couples Only All Inclusive Resort?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Isla Mujeres Palace Couples Only All Inclusive Resort?
    You can check in from 3:00 PM to 11:30 PM. Check-out time is noon.
  • Are there restaurants at or near Isla Mujeres Palace Couples Only All Inclusive Resort?
    Yes, there are 2 onsite restaurants.
  • Is airport shuttle service offered by Isla Mujeres Palace Couples Only All Inclusive Resort?
    Yes, an airport shuttle is available.

Recent reviews

Superb 9.2 From 134 reviews

Very Good 8.0
Excellent
Took my husband for his bday and he loved it so much. The island is my favorite island Ever. We took a boat to the island and from there to our hotel. The hotel was on the water and they treated us like royalty!!! Everything was 10stars and above!!! The food was delicious and room service was BOMB!!!! The ocean was beautiful and shallow. It had a lot of seaweed and my husband wasn’t a fan of that but he still enjoyed the water. The pool was long and only 5foot (perfect!! I can’t swim Lol). Everyone on the island drives a golf-cart and the only real cars on the island are taxis. The staff were wonderful and went above and beyond to accommodate us in every way possible. We stayed on the beach most days and had drinks, lunch and naps on beach. I will definitely return. I loveeeee Isla Mujeres Palace!!!! Top notch; first class hotel.
Velisha, us3 night trip
Very Good 8.0
Beautiful place, lovely view, quieter than most all-inclusive. Mild criticism of quality of food. Probably because there are fewer choices at a smaller resort.
us5 night trip
Very Good 8.0
couples retreat
really beautiful spot on Isla superbly decorated with attention to detail. Sparkling clean with friendly staff
Shannon, ca3 night romance trip
Exceptional 10.0
Dream Honeymoon
My stay was amazing the staff and location no words can express my happiness!!!
Richard, us2 night romance trip
Very Good 8.0
Quiet & Nice Couples Retreat
Very good service but due to low occupancy we had buffet food each day. That was a disappointment.
Shane, us6 night romance trip

Isla Mujeres Palace Couples Only All Inclusive Resort

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