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Barceló Maya Palace - All Inclusive

4.5 star property
Beachfront property in Xpu-Ha with water park, spa

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Photo gallery for Barceló Maya Palace - All Inclusive

3 outdoor pools, pool loungers
Gazebo
Private beach, white sand, beach towels, scuba diving
Free daily buffet breakfast
Reception
Unwind at Barceló Maya Palace - All Inclusive, a luxury all-inclusive property by the ocean. Guests can bask in the sun on a private beach, indulge in international cuisine at one of 6 on-site restaurants or enjoy activities like scuba diving and snorkeling.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 6 restaurants and 2 poolside bars
  • 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Water park
  • Nightclub
  • Free children's club
  • 3 outdoor tennis courts
  • Health club
  • Sauna

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Premium TV channels
The current price is €264
includes taxes & fees
9 Aug - 10 Aug

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Room

Free minibar, in-room safe, desk, blackout curtains

Junior Room

8.4 out of 10
Very good
(208 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
  • 45 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Pool View (Premium Level)

Junior Suite, Pool View (Premium Level)

Junior Suite, Pool View (Premium Level)

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
  • 45 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level)

8.6 out of 10
Excellent
(19 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
  • 45 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Similar properties

Aerial view

Barceló Maya Colonial - All Inclusive

  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.4 out of 10, Very good, 1,002 reviews
The price is €201
includes taxes & fees
16 Jul - 17 Jul
Barceló Maya Colonial - All Inclusive
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About the area

Map
Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750

What's nearby

  • Ecopark Kantun Chi - 13 min walk - 1.1 km
  • Cenote Azul - 2 min drive - 1.8 km
  • Puerto Aventuras Golf Club - 2 min drive - 2.9 km
  • Puerto Aventuras Marina - 3 min drive - 3.2 km
  • Oasis Beach - 3 min drive - 1.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 64 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 20.1 miles/32.3 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mirador Buffet - ‬8 min walk
  • ‪Carey Lobby Bar - ‬8 min walk
  • ‪Palmeras - ‬8 min walk
  • ‪Tokyo - ‬9 min walk
  • ‪Bar Mojado Beach - ‬16 min walk

About this property

Barceló Maya Palace - All Inclusive

Barceló Maya Palace - All Inclusive offers a private beach and gives you access to on-site scuba-diving, snorkelling and kayaking. There's plenty of fun with the 3 outdoor pools and water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and body treatments. Serving international cuisine, Mirador is one of 6 restaurants and 2 poolside bars. Other highlights at this luxurious property include 4 bars/lounges, a nightclub and a free kid's club. The pool and helpful staff get great marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Bartending
Cooking
Dancing
Language

Entertainment

Access to on-site nightclubs
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 756 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Babysitting*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 6 restaurants
  • 4 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Water park access (surcharge)
  • Children's pool
  • Playground
  • Childcare in room (surcharge)

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Basketball
  • Volleyball
  • Kayaking
  • Scuba diving
  • Snorkelling
  • Shopping
  • Pool table
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Sailing nearby
  • Windsurfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Mosquito nets
  • Health club
  • 3 outdoor pools
  • Water park access (surcharge)
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Closed-captioned TV

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • LED light bulbs
  • Guidebooks/recommendations

Special features

Spa

U-Spa has 20 treatment rooms. Services include deep-tissue massages, Swedish massages, facials and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.

Dining

Mirador – This buffet restaurant specialises in international cuisine.
La Hacienda – This buffet restaurant specialises in Mexican cuisine. Open daily.
Rodizio – This restaurant specialises in Brazilian cuisine. Reservations are required. Open daily.
Brasserie – This restaurant specialises in French cuisine. Reservations are required. Open daily.
Caribe – This restaurant specialises in Caribbean cuisine. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 1.75 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 278 per vehicle (return. Maximum occupancy 7)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • The spa is accessible for an extra charge
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property enforces a strict dress code in Speciality restaurants.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Hotel
Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha
Barceló Maya Palace All Inclusive Hotel Xpu-Ha
Barceló Maya Palace All Inclusive Hotel
Barceló Maya Palace All Inclusive Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property
Barceló Maya Inclusive XpuHa
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Palace - All Inclusive Xpu-Ha
Barceló Maya Palace - All Inclusive All-inclusive property

Frequently asked questions

Does Barceló Maya Palace - All Inclusive offer free cancellation for a full refund?

Yes, Barceló Maya Palace - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Barceló Maya Palace - All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Barceló Maya Palace - All Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Barceló Maya Palace - All Inclusive?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by Barceló Maya Palace - All Inclusive?

Yes, an airport shuttle is available. The charge is USD 278 per vehicle return.

What are the check-in and check-out times at Barceló Maya Palace - All Inclusive?

Check-in start time: 3 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Barceló Maya Palace - All Inclusive and nearby?

Have fun with on-site activities such as kayaking, snorkelling and scuba-diving and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Barceló Maya Palace - All Inclusive also has 2 poolside bars, 4 bars and a nightclub, as well as a private beach, a sauna and a steam room.

Are there restaurants at or near Barceló Maya Palace - All Inclusive?

Yes, there are 6 on-site restaurants, featuring international cuisine.

Does Barceló Maya Palace - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Barceló Maya Palace - All Inclusive like?

Barceló Maya Palace - All Inclusive is a short 1-minute walk from Xpu-ha Beach and 15 minutes' walk from Ecopark Kantun Chi.

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Barceló Maya Palace - All Inclusive Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Food
Service staff
Room
Beach
Restaurant
Buffets
Family friendly
Booking
Children
Palace

What guests liked

  • The beach was beautiful, clean, and well-maintained, with excellent snorkeling opportunities and a variety of activities for all ages. (125 reviews)
  • The pools were large, clean, and well-maintained, with many options for lounge chairs and swim bars. (114 reviews)
  • Dining options were excellent with great food and service at various restaurants and buffets. (46 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Third time here, Great vacation spot!
Tracy Lynn, 6-night trip

10/10 Exceptional

Really enjoyed our stay , will stay again in the future
Ruben Patino, 5-night trip

10/10 Exceptional

Excellent staff and services.
Diane, 3-night trip

10/10 Exceptional

Spacious rooms, great restaurants, water slides for kids were fun too!
Vadim, 7-night trip

10/10 Exceptional

Stayed 8bday and our experience was great
Betty, 8-night trip

10/10 Exceptional

Amazing vacation

Our vacation at Barcelo Maya Palace was wonderful! Service was great, food was good, and the resort was clean. We will definitely return to this resort again.
8-night trip

10/10 Exceptional

Location, view, food
Duane, 7-night trip

10/10 Exceptional

Great property with so many things to do. Great food and staff was amazing.
Jorge, 8-night trip

10/10 Exceptional

Great family property with many great options for everyone.
Jennifer, 5-night trip

10/10 Exceptional

Extremely clean, lots of options for food, pools, beautiful private beach. Friendly staff.
Kelly, 3-night trip

10/10 Exceptional

The place was awesome especially for kids. The beach access was great, with clean water
Sumit Singh, 5-night trip

10/10 Exceptional

Amazing property, mind blowing food, nice beach, huge pool and bar, great walking area, awesome lobby, food and shows, super restaurants. Absolutely lovely place…
Rajesh, 7-night trip

8/10 Very good

The staff and service were great, beautiful beach and views.
Curtis, 7-night trip

8/10 Very good

Property is very clean and pleasant
Ida, 8-night trip

10/10 Exceptional

I really enjoyed my stay. The staff is absolutely amazing, nice and helpful! The room was great and the bed was comfy. I really appreciated all the dining options as we could use other buffets and each one of them has a little bit different vibe and food offer. Thank you for making my stay amazing.
Marina, 7-night trip

8/10 Very good

Nice beach and large pools
Daniel, 7-night trip

10/10 Exceptional

This was the by far our nicest all inclusive we have went to. The staff everywhere were beyond friendly and the dining was outstanding. We will definitely be back
Leila, 4-night trip

10/10 Exceptional

Fantastic, best vacation ever !!
William, 7-night trip

8/10 Very good

Exelent property, very relaxing
sinisa, 7-night trip

10/10 Exceptional

Loved it here
Viktor, 14-night trip

8/10 Very good

The snorkeling was amazing! Would have like to have food options outside by the pool.
Timothy Daniel, 5-night trip

6/10 Good

Great resort. That said, the morning search for available beach/pool side chairs is a pure nightmare every single day and made they overall experience unpleasant.
Henrick, 8-night trip

10/10 Exceptional

Great place
Gonzalo, 7-night trip

10/10 Exceptional

Great area, great pools, warm water
Bruno, 6-night trip

8/10 Very good

Property was good, staff above average but even with Premium it was difficult getting reservations in the nice restaurants at normal times.
James, 7-night trip