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WM Hotel System

Photo gallery for WM Hotel System

Apartment | In-room safe, desk, iron/ironing board, free cots/infant beds
Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
Single Room | In-room safe, desk, iron/ironing board, free cots/infant beds
Apartment (2 Single Bed) | In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of WM Hotel System

WM Hotel System

3.0 star property
Suburban hotel in Pradnik Bialy with restaurant and bar/lounge

7.6/10 Good

282 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Connecting rooms available
  • Bar
Map
Al. 29 Listopada 189, Kraków, Lesser Poland, 31-241

Room options

About this area

What's nearby

  • In Pradnik Bialy
  • Royal Road - 21 min drive
  • Main Market Square - 25 min drive
  • Wawel Castle - 28 min drive
  • Wieliczka Salt Mine - 47 min drive

Getting around

  • Kraków (KRK-John Paul II - Balice) - 31 min drive
  • Zabierzow Station - 17 min drive
  • Kraków Główny Station - 18 min drive
  • Wieliczka Station - 19 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Carl & Bart - 10 min walk
  • Zajazd Czarna Perła - 10 min walk
  • Cukiernia Michalscy - 17 min walk
  • Kebab u Buły - 20 min walk
  • Pracownia pierogowa "Sekret Smaku" - 3 min drive

About this property

WM Hotel System

WM Hotel System offers an airport shuttle (available 24 hours) for PLN 100 per vehicle one-way. For a bite to eat, guests can visit Restauracja, which serves Eastern European cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge and a terrace. The convenient parking and restaurant get great marks from fellow travellers.

Languages

English, German, Polish, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 162 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (1 per room)
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site motorhome/coach/lorry parking (fees apply)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas
  • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2002
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Wheelchair-accessible
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible registration desk

Languages

  • English
  • German
  • Polish
  • Russian

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Restauracja – This restaurant specialises in Eastern European cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of PLN 40 per person (approximately)
  • Airport shuttle service is offered for an extra charge of PLN 100 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge of PLN 50 (subject to availability)
  • Late checkout can be arranged for an extra charge of PLN 50 (subject to availability)
  • Safes in guest rooms can be used for an extra charge

Children & extra beds

  • Rollaway beds are available for an additional charge

Parking

  • RV/bus/lorry parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

WM Hotel System Sp. z o.o. Krakow
WM Hotel System Sp. z o.o.
WM System Sp. z o.o. Krakow
WM System Sp. z o.o.
WM Hotel System Hotel
WM Hotel System Kraków
WM Hotel System Sp. z o.o.
WM Hotel System Hotel Kraków

Frequently asked questions

Does WM Hotel System offer free cancellation for a full refund?
Yes, WM Hotel System does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at WM Hotel System?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at WM Hotel System?
Yes, pets are welcome, with a limit of 1 per room.
Is an airport shuttle service offered by WM Hotel System?
Yes, an airport shuttle is available. The charge is PLN 100 per vehicle one-way.
What are the check-in and check-out times at WM Hotel System?
You can check in starting at 2:00 PM. There's a charge of PLN 50 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of PLN 50 (subject to availability). Express check-in and check-out are available.
Are there restaurants at or near WM Hotel System?
Yes, Restauracja offers Eastern European cuisine. Nearby restaurants include Carl & Bart (10-min walk), Zajazd Czarna Perła (10-min walk) and Pizzeria Presto Pizza w Krakowie (2 mi).

Reviews

7.6

Good

8.1/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.7/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Easy check-in. Plenty of parking.
John, 1-night trip
Verified Expedia guest review

6/10 Good

My family stayed at your hotel previously. There was no charge for parking last month. This stay resulted in an unexpected parking charge of $15 for two nights. I am displeased and request a discount if there is to be another stay at your hotel. NM
Fred, 2-night family trip
Verified Expedia guest review

8/10 Very good

ANGELIKI, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect staying.
Very amazing..
SONMEZ, 1-night business trip
Verified Hotels.com guest review

6/10 Good

The restaurant was only open very limited time could not get a meal after 6pm very latest and bar the same
Brian, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Cheap win
For the price of this hotel it's a win win win. It has a nice pool, a nice sauna, you can skip the restaurant inside (food was above average in price and below average in flavor). There's parking and you're close to downtown, just uber it's super cheap.
Kristina, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

great staff, great reception staff, especially olga
3-night trip with friends
Verified Expedia guest review

8/10 Very good

Emma, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Bed and shower were great staff were lovely too, breakfast was fresh every morning
3-night trip
Verified Expedia guest review