Novotel Krakow City West

Property class: 4
Family-friendly hotel with indoor pool, near National Museum

Choose dates to view prices

Novotel Krakow City West features a free children's club and puts you within a 10-minute drive of National Museum and Kraków Barbican. Guests can indulge in deep-tissue massages, and Novo2 serves breakfast, lunch, and dinner. An indoor pool, a bar/lounge and a fitness centre are other highlights. Fellow travellers love the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking available
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Free area shuttle
  • Fitness centre
  • Self parking
  • Children's pool
  • Spa services
  • Business centre
  • 5 meeting rooms

For families (6)

  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
The current price is €57
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a sofa, a desk, and a zebra-patterned carpet.

Superior Room, 1 Queen Bed with Sofa bed

9.2 out of 10
Wonderful
(23 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds

A hotel room with two beds, a chair, a phone, and a picture on the wall.

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed

A modern hotel room with a large bed, a desk with a chair, a flat-screen TV, and a painting on the wall.

Executive Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a bicycle, and a TV screen displaying 'NOVOTEL Krakow City West'.

Executive Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a coffee machine, and a wall with butterfly decorations.

Executive Room, 2 Double Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a nightstand, a phone, and a window with curtains.

Suite, 1 King Bed with Sofa bed

  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

A modern living room with a sofa, two chairs, a small table, a vase with flowers, and a lamp.

Superior Suite, 1 Queen Bed with Sofa bed

  • 59 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Map
Armii Krajowej 11, Kraków, Lesser Poland, 30-150

What's nearby

  • International School of Polish Language and Culture - 14 min walk - 1.2 km
  • Wisla Stadium - 17 min walk - 1.5 km
  • Jordan Park - 19 min walk - 1.6 km
  • AGH University of Science and Technology - 6 min drive - 2.5 km
  • National Museum - 7 min drive - 3.1 km

Getting around

  • Kraków (KRK-John Paul II - Balice) - 26 min drive
  • Turowicza Station - 10 min drive
  • Kraków Zakliki Station - 11 min drive
  • Kraków Łobzów Station - 29 min walk
  • Free local area shuttle

Restaurants

  • ‪Miyama Sushi - ‬4 min walk
  • ‪Współwinni - ‬4 min walk
  • ‪Trattoria Cichy Kącik - ‬16 min walk
  • ‪The Place - ‬11 min walk
  • ‪Circle K - ‬3 min walk

About this property

Novotel Krakow City West

  • Novotel Krakow City West features a free children's club and puts you within a 10-minute drive of National Museum and Kraków Barbican. Guests can indulge in deep-tissue massages, and Novo2 serves breakfast, lunch, and dinner. An indoor pool, a bar/lounge and a fitness centre are other highlights. Fellow travellers love the helpful staff.

At a glance

CHECK-IN
16:00
CHECK-OUT
12:00

Hotel size

    • 305 rooms
    • Arranged over 11 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 2:00 AM
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Free children's club

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • On-site self-parking (PLN 70 per night)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Off-site

    • Free area shuttle

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Free local shuttle
  • Playground
  • Toys
  • Children's books

What to do

  • Shopping
  • Hiking/biking trails nearby

Working away

  • Business centre
  • 5 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Spa services
  • Locally sourced food is prioritised
  • At least 80% organic food
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Thin carpet in room

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Dryer

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Deep-soaking bath
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and sports massages.

Dining

Novo2 – This restaurant serves breakfast, lunch and dinner.

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Refundable deposits

  • Deposit: PLN 100 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 85 per person

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 December to 21 December:
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 100 per pet, per night

Parking

  • Self-parking costs PLN 70 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Novotel Krakow City West Hotel
Novotel Krakow City West
Krakow Novotel
Accor Krakow Bronowice
Novotel Krakow Bronowice Hotel Krakow
Novotel Krakow City West Hotel
Novotel Krakow City West Kraków
Novotel Krakow City West Hotel Kraków

Frequently asked questions

Does Novotel Krakow City West offer free cancellation for a full refund?

Yes, Novotel Krakow City West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Krakow City West?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Novotel Krakow City West?

Yes, pets are welcome. There's a charge of PLN 100 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Novotel Krakow City West?

Yes. Self-parking costs PLN 70 per night. Electric car charging is available.

What are the check-in and check-out times at Novotel Krakow City West?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM. Check-out time is noon.

What is there to do at Novotel Krakow City West and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre and spa services. Novotel Krakow City West also has an arcade.

Are there restaurants at or near Novotel Krakow City West?

Yes, there's an on-site restaurant, Novo2.

Does Novotel Krakow City West have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Novotel Krakow City West like?

Novotel Krakow City West is a short 17-minute walk from Wisla Stadium and 20 minutes' walk from Jordan Park.

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Reviews

Novotel Krakow City West Reviews

8.8

Excellent

9.0

Cleanliness

7.0

Location

9.0

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, delicious, and very good with a generous buffet offering. (34 reviews)
  • The hotel restaurant served good quality food at a reasonable price with excellent breakfast options. (6 reviews)
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Popular mentions

Room
Service staff
Breakfast
Children
Airport
Pool
Car
Parking
Food
Lobby

Reviews

Verified review

10/10 Exceptional

Great location, super comfortable bed and pillows, good breakfast, nice staff
Verified review

10/10 Exceptional

The staff are all very kind and helpful, while still acting professionally and formally. The breakfast was very good and parking is abundant. Despite it being crowded at times, the staff are able to manage this effectively and efficiently. I recommend this hotel for those willing to see the city.
Verified review

10/10 Exceptional

We had a fantastic stay here. The property was clean, well-maintained, and the staff were incredibly welcoming and helpful throughout our visit
Verified review

10/10 Exceptional

Excellent hotel. Very clean and tidy and reception staff extremely helpful. The hotel is a little out of the centre, but this is only around £4 in a Bolt or Uber taxi, so it was not an issue. I would definitely recommend and would certainly stay there again.
Verified review

8/10 Very good

Good hotel. Good rooms. Pool was small and partially booked for pensioner swimming one evening when we were there! Cheap and easy to Uber into the centre. Good parking but not cheat at 70 per night. The hotel could do more to ensure foreign guests are aware of the clean air zone. (Luckily we'd remembered to Google it beforehand.)
Verified review

8/10 Very good

Room was basic, pool was basic but kids can play in shallow area. Breakfast was fabulous! Walkable to grocery and nearby restaurants! Not thrilled about 70pln as a daily parking rate.
Verified review

8/10 Very good

Room was clean, indoor swimming pool was good bonus, staff very helpful. Parking was for additional fee. Breakfast was delicious.
Verified review

10/10 Exceptional

Good hotel. Breakfast is very good with a lot of variety. Easy parking though you have pay a small fee per night.
Verified review

10/10 Exceptional

Was very friendly staff and nice atmosphere
Verified review

10/10 Exceptional

Great hotel. Delicious food.
Verified review

10/10 Exceptional

Staff friendly. Great breakfast!
Verified review

8/10 Very good

Travelled with family for a site visiting. Stuff at the hotel was friendly. Hotel is clean. AC at the hotel very weak would not recommend staying during heat waves. Bus to the old town is located right by hotel very very convenient and easy to use. Stuff at hotel will help out how to use it.
Verified review

10/10 Exceptional

The rooms were very clean. Had dinner in the restaurant and it was very good quality at a reasonable price
Verified review

10/10 Exceptional

Very nice hotel, great staff, impeccable rooms.
Verified review

10/10 Exceptional

Excellent hotel, breakfast was nice and the staff were always happy to assist if needed
Verified review

10/10 Exceptional

Lovely clean Hotel staff were very nice food was great.
Verified review

10/10 Exceptional

Great hotel and great staff! Enjoyed my stay
Verified review

8/10 Very good

Nice rooms. Comfy enough and very clean. The swimming pool and gym however, were too small and crowded. The location was good and close enough to different attractions.
Verified review

10/10 Exceptional

Excellent hotel. It is clean and convenient location. We stay two night at here, and have satisfied.
Verified review

10/10 Exceptional

Really good breakfast. Clean rooms and excellent service from the staff.
Verified review

8/10 Very good

Beds very comfy.
Verified review

8/10 Very good

Nice hotel overall and very friendly staff. Food was also good. Public transport was ok and the bus stop was nearby the hotel.
Verified review

8/10 Very good

Very nice hotel

Really nice hotel – it doesn’t matter that it’s located a bit outside the city. It’s quick and inexpensive to get to the old town by Uber. Since the hotel is located outside the city and has plenty of parking spaces, parking could well be free as a nice service for the guests.
Verified review

10/10 Exceptional

Amazing hotel for the family

Great hotel with everything you need. Good variety in breakfast, access to pool for both big and small, easy with nearby public transportation, restaurant if needed. The small things that didn't work, the staff was quick to get fixed. Two adults and two kids really enjoyed our stay here.
Verified review

8/10 Very good

Nice hotel and friendly helpful staff. Prob a bit too far from the main activities for us. Buses were good to get around once we figured them out.