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Hotel Unicus Palace

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Indoor pool
Indoor spa tub
Indoor pool
Deluxe Twin Room | Premium bedding, minibar, in-room safe, individually decorated

Overview of Hotel Unicus Palace

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Hotel Unicus Palace

5.0 star property
Luxury hotel with 2 restaurants, near Main Market Square

9.4/10 Exceptional

715 verified guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
ul. Florianska 28, Kraków, Lesser Poland, 31-020

Guests rated this location 9.8/10 - Exceptional

Main amenities
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • Daily housekeeping
  • Fitness centre
  • Indoor pool
  • Room service
  • Self parking
  • Spa services
  • Spa tub
  • Steam room
  • Valet parking
For families
  • Daily housekeeping
  • Laundry facilities
  • Private bathroom
  • Rollaway/extra beds
  • Television
  • Terrace

Room options

About this area

What's nearby

  • In Kraków Old Town
  • Main Market Square - 5 min walk
  • Oskar Schindler Factory - 13 min drive
  • Wawel Castle - 17 min drive
  • Wieliczka Salt Mine - 32 min drive

Getting around

  • Kraków (KRK-John Paul II - Balice) - 30 min drive
  • Wieliczka Station - 14 min drive
  • Kraków Główny Station - 16 min walk
  • Wieliczka Rynek-Kopalnia Station - 16 min drive
  • Airport shuttle (surcharge)


  • McDonald's - 1 min walk
  • KFC - 1 min walk
  • Pijalnia Wódki i Piwa - 1 min walk
  • Beer House Pub Restauracja Pizzeria - 1 min walk
  • Karmello - 1 min walk

About this property

Hotel Unicus Palace

Hotel Unicus Palace puts you within a 10-minute drive of Main Market Square and offers an airport shuttle (available 24 hours) for PLN 120 per vehicle. Guests can indulge in massages, facials or body scrubs, and Trattoria Degusti, one of 2 restaurants, serves Italian cuisine and is open for lunch and dinner. An indoor pool, a bar/lounge and a fitness centre are other highlights at this luxurious hotel. Fellow travellers say great things about the pool and helpful staff.


English, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms


  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • On-site self-parking (PLN 120.00 per day)
  • On-site valet parking (PLN 120.00 per day)
  • Wheelchair-accessible parking on site


  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • Computer station
  • Conference space (1722 square feet)
  • Meeting rooms


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services


  • An indoor pool
  • Fitness centre
  • Hot tub
  • Safe-deposit box at front desk
  • Spa services
  • Steam room
  • Terrace


  • In-room accessibility (selected rooms)
  • Lift
  • Wheelchair-accessible parking


  • English
  • Polish

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Minibar

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs and body treatments.


Trattoria Degusti – This restaurant specialises in Italian cuisine and serves brunch, lunch, dinner and light fare.
Restauracja Hotelowa – This restaurant specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 120 per person
  • Airport shuttle service is offered for an extra charge of PLN 120 per vehicle (one-way. Maximum occupancy 3)

Children & extra beds

  • Rollaway beds are available for PLN 120.0 per day
  • Airport shuttle service for children costs PLN 120 (one-way)


  • Self-parking costs PLN 120.00 per day
  • Valet parking costs PLN 120.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.


<p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Hotel Unicus Palace Hotel
Hotel Unicus Palace Kraków
Hotel Unicus Palace Hotel Kraków

Frequently asked questions

Does Hotel Unicus Palace offer free cancellation for a full refund?
Yes, Hotel Unicus Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Unicus Palace?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Unicus Palace?
Yes, there's an indoor pool.
Are pets allowed at Hotel Unicus Palace?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Unicus Palace?
Yes. Self-parking costs PLN 120.00 per day. Valet parking costs PLN 120.00 per day.
Is an airport shuttle service offered by Hotel Unicus Palace?
Yes, an airport shuttle is available. The charge is PLN 120 per vehicle one-way.
What are the check-in and check-out times at Hotel Unicus Palace?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Hotel Unicus Palace and nearby?
Hotel Unicus Palace has an indoor pool and a steam room, as well as a hot tub.
Are there restaurants at or near Hotel Unicus Palace?
Yes, there are 2 on-site restaurants, featuring Italian cuisine.
What's the area around Hotel Unicus Palace like?
Hotel Unicus Palace is in Kraków Old Town, a short 5-minute walk from Main Market Square and 2 minutes' walk from Planty Park. Travellers say that the hotel is in a great location.







Staff & service




Property conditions & facilities




10/10 Exceptional

Great place to stay
Great place to stay.
Ruth, 2-night business trip
Verified guest review

10/10 Exceptional

paul, 2-night business trip
Verified guest review

6/10 Good

I will not return to this hotel again.
A cold shower with bursts of hot water - horror. All the hotel spa facilities had no hot water. A dry and steamy savanna the size of a car trunk. There are no windows in the upper floors and deluxe rooms...makes sense?! I will not return to this hotel again.
Nir, 3-night family trip
Verified guest review

10/10 Exceptional

Excellent hotel
That's the best hotel in Krakow. The breakfast is one of the best we experienced the service is great. The room is beautiful and comfortable The bed is very pampering, also the blanket and pillows. The window is a roof top, so no view, but its not disturbing me. In the bathroom the towels are great. There is a shower cap vanity kit. The shampoo, body soap, conditioner and body cream are in large containers fixed to the wall. So, there are not toothbrush or comb hair like in other 5 stars hotel. The Spa is so beautiful but i would prefer the swimming pool temperature to be Higher then now, for me it's cold. The jacuzzi is great and warm enough for me. That's my 3rd time in this hotel and it will be always recommended by me.
Malka, 2-night family trip
Verified guest review

10/10 Exceptional

Great hotel, friendly staff, nice pool and saunas. Perfect location, for sure stay here when visit Krakow again.
Piotr, 1-night trip
Verified guest review

8/10 Very good

Thank you Unicus Palace.
Good experience very good service great location. Lots of good things about the hotel a few negative minor details but no way enough to spoil a vacation at this hotel.
Savva, 5-night family trip
Verified guest review

10/10 Exceptional

Xmas visit
Great hotel in fantastic location, an easy walk to anywhere in town. Italian restaurant was excellent. Spa facilities and pool very good.
paul, 2-night trip with friends
Verified guest review

10/10 Exceptional

Patricia, 2-night trip
Verified guest review

10/10 Exceptional

We really enjoyed our stay. The room was lovely with a large underfloor heated shower room. No noise from the busy street below either. Temperature controlled in the room which was comfortable even when -14 outside. Nespresso coffee machine and kettle, safe etc all in the room too. Breakfast is available for €20 which is expensive for Poland. We gave it a try on day one and it was delicious with professional service. The spa is included and was a welcome retreat from the busy cold winter city to relax in.
Hotel from Florienska street
Lots of choice at breakfast
The Italian restaurant at the hotel
Breakfast room
Sandra, 3-night trip with friends
Verified guest review

6/10 Good

I stayed 4 nights at the hotel. I was with my 2 sisters and we took the biggest room. The day we arrived the heating did not work and it was very cold at night during the days we were very disappointed with the cleanliness of the room. The cups with the coffee remained dirty and they were not washed, the trash can remained full and the garbage was not emptied. It was only on the last day that I complained that it was cleaned. The best thing about the hotel was its very convenient location
Netta, 4-night trip with friends
Verified guest review