See all properties

Choose dates to view prices

Sheraton Grand Krakow

Photo gallery for Sheraton Grand Krakow

Aerial view
Indoor pool
Indoor pool
Indoor pool
Deluxe Suite, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, desk

Overview of Sheraton Grand Krakow

Sheraton Grand Krakow

5.0 star property
Luxury hotel with indoor pool, near Smok Wawelski Statue
9.2 out of 10 Superb
9.2/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Pet-friendly
  • Parking available
  • Free WiFi
The price is €134
Price available on 07/06/2023
Map
Ul. Powisle 7, Kraków, Lesser Poland, 31-101
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Sauna
  • Self parking
  • 24-hour room service
  • Spa services
  • Business centre
  • Airport pick-up service
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Kraków City Centre
  • Main Market Square - 12 min walk
  • Wawel Castle - 2 min drive
  • Royal Road - 3 min drive
  • Oskar Schindler Factory - 7 min drive
  • Wieliczka Salt Mine - 15 min drive

Getting around

  • Kraków (KRK-John Paul II - Balice) - 20 min drive
  • Kraków Łobzów Station - 12 min drive
  • Wieliczka Station - 13 min drive
  • Kraków Plaszów Station - 13 min drive
  • Airport pickup service
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • Streat Slow Food Kiosk - 3 min walk
  • Bar Flisak - 4 min walk
  • Łukasz Dębski Cafe Szafe - 4 min walk
  • U szwagra 24 - 2 min walk
  • Vidok Restaurant & Cafe - 2 min walk
Map

About this property

Sheraton Grand Krakow

Putting you within a 10-minute drive of Main Market Square, Sheraton Grand Krakow features a rooftop terrace, and offers an airport pick-up service (available 24 hours) for PLN 160 per vehicle. Guests can indulge in deep-tissue massages, facials or body scrubs, and Anima serves breakfast, lunch and dinner. An indoor pool, a bar/lounge and a fitness centre are other highlights at this luxurious hotel. Fellow travellers say great things about the helpful staff and breakfast.

Languages

Dutch, English, French, German, Italian, Polish, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 232 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 37 lb per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • On-site self-parking (PLN 120 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport pick-up (available 24 hours)*
  • Train station shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

What to do

  • Pool table
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (5382 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness centre
  • An indoor pool
  • Spa services
  • Sauna

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Lever door handles
  • Step-free path to entrance

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and facials.

Dining

Anima – This theme restaurant serves breakfast, lunch and dinner.
SomePlace Else Sports Bar – Overlooking the garden, this sports bar serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Roof Top Terrace – This restaurant specialises in international cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately PLN 115 for adults and PLN 57.50 for children
  • Airport shuttle service is offered for an extra charge of PLN 160 per vehicle. Maximum occupancy 3
  • Train station pick-up and train station drop-off services are offered for an extra charge

Children & extra beds

  • Rollaway beds are available for PLN 183.6 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 100 per pet, per day

Parking

  • Self-parking costs PLN 120 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Sheraton Grand Krakow Hotel
Sheraton Hotel
Sheraton Grand Krakow Kraków
Sheraton
Sheraton Grand Krakow Hotel Kraków

Frequently asked questions

Does Sheraton Grand Krakow offer free cancellation for a full refund?
Yes, Sheraton Grand Krakow does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Grand Krakow?
As of 2 June 2023, prices found for a 1-night stay for 2 adults at Sheraton Grand Krakow on 7 June 2023 start from €134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Grand Krakow?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Grand Krakow?
Yes, there's an indoor pool.
Are pets allowed at Sheraton Grand Krakow?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 37 lb per pet. There's a charge of PLN 100 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Sheraton Grand Krakow?
Yes. Self-parking costs PLN 120 per night. Electric car charging is available.
Is an airport shuttle service offered by Sheraton Grand Krakow?
Yes, a shuttle from the airport to the hotel is available. The charge is PLN 160 per vehicle.
What are the check-in and check-out times at Sheraton Grand Krakow?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Sheraton Grand Krakow and nearby?
Sheraton Grand Krakow has an indoor pool and a sauna, as well as a fitness centre and a garden.
Are there restaurants at or near Sheraton Grand Krakow?
Yes, Anima offers al fresco dining, international cuisine and garden views.
What's the area around Sheraton Grand Krakow like?
Sheraton Grand Krakow is located by the river in Kraków City Centre, a short 5-minute walk from Planty Park and 12 minutes' walk from Main Market Square. Travellers love the hotel's prime location.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Sheraton - Thumbs Up
Smooth check-in with very warm and welcoming staff. Hotel offers a selection of places to eat and drink on the grounds that are very tastefully decorated. The rooms are spacious and tidy, with excellent features available, to make your stay pleasant. Breakfast has plenty on offer for those with big appetities, so you cant go wrong there and the staff go above and beyond to ensure your requests are met. Tried the gym and it comes with a wide range for facilities, the pool is good for a dip too, although a little small, but that gives you more time in the sauna. All bases covered here. Would definitely stay again.
Lee, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daryna, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

My choice for stays in Krakow.
Sharon, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great rooms and an amazing breakfast
Maciej, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay
Rick, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Very clean and quiet. Hotel staff were amazing and helpful. Hotel location is right next to Wawel Castle, Old Town, and river.
Verified Expedia guest review

8/10 Very good

itai, 6-night trip
Verified Hotels.com guest review

2/10 Poor

Tip for service 10 percentyla is shane musice was
Tip 10 percentyla for service is shame was swedish table music terrible only Food in 2023 ok and consierge Monika Jeleń the best i never sen beefore 10 percent too eache winę breakfest shame shame service for what every time i have self service drama
Zygmunt, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ran, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Terrence, 3-night trip
Verified Expedia guest review