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All properties in Puerto Aventuras, Quintana Roo, Mexico

Dreams Puerto Aventuras Resort & Spa - All Inclusive

Upscale beachfront resort with spa, near Puerto Aventuras Marina

  • Free WiFi and free parking

Property renovations and closures

  • We're sorry, properties in this area are unavailable for the dates you selected.

Image gallery

  • Poolside Bar
  • Poolside Bar
  • Beach
  • Beach
  • Poolside Bar
Poolside Bar. Image 1 of 79.
1 / 79Poolside Bar
7.4.Good.
  • Nice beach for kids to play on, need of swim shoes for the rough entry to water. Rooms…

    Jan 2, 2021

  • Property is dated. Did talk to staff and was told that they are going to start…

    Jan 1, 2021

See all 227 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Quiet
Dining options
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 305 smoke-free guestrooms
  • Daily housekeeping
  • On a private beach
  • 6 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (surcharge)

What’s around

  • On a private beach
  • Puerto Aventuras Marina - 10 min walk
  • Puerto Aventuras Golf Club - 17 min walk
  • Xcaret Eco Theme Park - 10.6 mi / 17 km
  • Xplor Theme Park - 10.6 mi / 17.1 km
  • Akumal Ecological Center - 12.6 mi / 20.2 km
We're sorry, properties in this area are unavailable for the dates you selected.
The property will be renovating from March 18 2021 to August 4 2021 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Elevator
  • Fitness facilities
  • Front desk
  • Lobby
  • Meeting facilities
  • Parking area
  • Sauna
  • Select guestrooms
  • Swimming pool

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool


During renovations, the resort will make every effort to minimize noise and disturbance.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Family Room, Garden View
  • Deluxe Room, 1 King Bed, Pool View
  • Family Room, Ocean View
  • Deluxe Room, 1 King Bed, Ocean View
  • Preferred Club Ocean View King Bed
  • Deal of the Day - All Inclusive
  • Deluxe Double Room, 2 Double Beds, Pool View
  • Deluxe Room, 2 Double Beds, Ocean View
  • Preferred Club Ocean View Two Double
  • Deluxe Sunset View Double
  • Deluxe Sunset View King
  • Preferred Club Sunset View King
  • Preferred Club Sunset View Double
  • Honeymoon Hot Tub Sunset View
  • Deluxe Swim Out King
  • Family Suite Deluxe Swim Out Double

Location

  • On a private beach
  • Puerto Aventuras Marina - 10 min walk
  • Puerto Aventuras Golf Club - 17 min walk

What’s around

Landmarks

  • On a private beach
  • Puerto Aventuras Marina - 10 min walk
  • Puerto Aventuras Golf Club - 17 min walk
  • Xcaret Eco Theme Park - 10.6 mi / 17 km
  • Xplor Theme Park - 10.6 mi / 17.1 km
  • Akumal Ecological Center - 12.6 mi / 20.2 km
  • Xel-Há Park - 18.3 mi / 29.5 km
  • Tulum Mayan Ruins - 27.6 mi / 44.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 73 min drive

At a glance

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*
  • Free children's club (ages 3 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (surcharge)

Food and drink

  • 6 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Basketball on site
  • Free bicycles on site
  • Miniature golf on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site
  • Golfing nearby
  • Parasailing nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1646
  • Conference space size (meters) - 153

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 1989
  • Elevator
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • Separate sitting area
  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Premium TV channels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at Dreams Puerto Aventuras Resort & Spa - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • Buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling

Land activities
  • Bicycling
  • Fitness facilities
  • Soccer
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language

Kids' club
  • Supervised activities for children between 3 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Premium food items
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Spa

Dream Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Basketball on site
  • Free bicycles on site
  • Miniature golf on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site

Nearby

  • Golfing nearby
  • Parasailing nearby

Small print

Also known as

  • All Inclusive Puerto Aventuras
  • Puerto Aventuras Resort
  • Dreams Hotel Puerto Aventuras
  • Dreams Puerto Aventuras Hotel Puerto Aventuras
  • Sunscape Puerto Adventuras
  • Sunscape Puerto Aventuras Riviera
  • Dreams Puerto Aventuras Resort Spa All Inclusive
  • Dreams Puerto Aventuras
  • Dreams Puerto Aventuras All Inclusive
  • Dreams Puerto Aventuras Resort Spa
  • Dreams Puerto Aventuras Resort Spa All Inclusive
  • Dreams Puerto Aventuras Resort Spa Optional All Inclusive
  • Dreams Puerto Aventuras Resort & Spa - All Inclusive Resort
  • Dreams Puerto Aventuras All Inclusive Resort
  • Dreams Puerto Aventuras Resort
  • Dreams Puerto Aventuras Resort All Inclusive
  • Dreams Resort Puerto Aventuras
  • Puerto Aventuras All Inclusive
  • Puerto Aventuras Dreams

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Babysitting/childcare is available for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Dreams Puerto Aventuras Resort & Spa - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, there are 6 onsite restaurants. Nearby restaurants include Ristorante Massimo (7-min walk), Makito (7-min walk), and Papacito (7-min walk).
  • Have fun with onsite activities like kayaking, sailing, and windsurfing. Additional recreation onsite includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Dreams Puerto Aventuras Resort & Spa - All Inclusive also has a private beach, a sauna, and a steam room, as well as a picnic area and a garden.
7.4.Good.
  • 4.0.Fair

    My wife and I enjoyed the resort so much last year we came back this year. Very disappointed in our stay. Last year bars were open late and room service included 24hours a day. NOT ANYMORE. Everything shuts down 11pm-7am. They closed the entire beach down all day new years eve to prepare for a crappy party that night which they want extra $$. Food was a dissatisfying and it was the same all week. 2 out of 3 elevators were broken most of the week. The staff were mostly good but the management has gone downhill. I would never recommend Dreams Puerto Aventuras.

    7 night family trip, Dec 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    This property was perfect for our week getaway! It exceeded our expectations! The rooms are a little dark and the A/C is iffy, but everything else is amazing! The food was so good. The view was beautiful & the service was the best. It was by far my favorite resort in the Cancun area! Tons of fun things for kids. Activities all day long. And such kind people.

    Elly, 5 night romance trip, Dec 14, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Dreams in Puerto Aventuras was a perfect getaway. The staff were very friendly and extremely helpful. I just wish I would have had more information about what was open when without needing to call the front desk or go to concierge and ask. Overall, great place to stay, would absolutely recommend!

    Courtney, 5 night romance trip, Dec 2, 2020

    Verified Expedia guest review

  • 6.0.Good

    No funcionaba el internet y muy pocos restaurantes abiertos.. te deberian avisar que solo abren 1 o 2 en lugar de mostrartre todos cuando haces la reservacion

    xavier, 1 night trip, Nov 28, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Location is excellent great entertainment team great service

    Carmen, 5 night family trip, Nov 20, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    We will be back

    Great service very friendly staff Buffet Food was good Dinner service was great All inclusive was amazing

    Scott, 2 night trip with friends, Nov 14, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    The staff was very friendly and attentive! My room smelled moldy the paint on the walls got on my suitcase we only had two restaurants to pick from each night the food was just OK but the service was very good. The entertainment could use some work

    7 night family trip, Nov 4, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    The bartenders were great especially Filipe, always friendly and happy. The entertainment people were awesome!! Felix, Gary, Omar were so much fun!! Antonio at the front desk was so helpful with everything and very friendly! On the down side.....the food was not so good!! Pack a lunch!

    Sally, 5 night trip with friends, Mar 16, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff at this place are AMAZING. If I was to ever return it would be solely based on the wonderful staff at this resort. Polite, friendly, it was like no one had a bad day.

    7 night trip with friends, Feb 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Older resort, however the staff kept the resort spotless and well maintained. Food was fantastic. Service was great. Smaller resort so you don’t spend half an hour walking to the pool or beach which was great. Safe gated community. Lots of activities for everyone. Only two areas they could improve, the rooms are dark. Only one lamp in the room. If you wanted to stay in your room and read the lack of lighting would make it difficult. Second issue there are many birds on the resort. The birds are very opportunistic and will swoop down and take food. I’ve stayed at other resorts that limit the food outside to cut down on the bird issue which works. Although eating outside at this resort is charming. I’ve also stayed at a resort that brought in a bird handler with a trained falcon that would patrol the resort two times a week. It was an interesting thing to see, almost another activity at the resort to watch the handler and bird work together. That was highly effective in keeping the birds away from the resort. Staff were very helpful with anything that you asked for or about. All the staff worked very hard to ensure our stay was fabulous. Great resort.

    Randy, 7 night family trip, Feb 25, 2020

    Verified Expedia guest review

See all 227 reviews