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All properties in Puerto Morelos, Quintana Roo, Mexico

New Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma

Puerto Morelos beachfront property with spa and beach bar

  • Free cooked-to-order breakfast, free WiFi, and free parking
From
€268

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19.
  • New Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma
  • New Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma
  • New Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma
  • Beach
  • Beach
  • New Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma
1 / 78New Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma
9.2.Superb.
  • Much better than expected. Great concept, great food. Service outstanding. Cant wait to…

    Feb 16, 2021

  • The hotel has a fun and relaxing vibe. For us it is the perfect size, not to big, not to…

    Feb 13, 2021

See all 9 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 72 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Airport transfer
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 148 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 3 poolside bars
  • Full-service spa
  • 4 outdoor pools

Feel at home

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • On the beach
  • Petempich Bay - 1 min walk
  • Crococun Zoo - 3.1 mi / 4.9 km
  • Puerto Morelos Town Square - 7.6 mi / 12.2 km
  • Costa Occidental de Isla Mujeres National Park - 6.9 mi / 11.2 km
  • Sanctuary of Hope and Time Capsule - 7.3 mi / 11.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room
  • Suite (Swim Up)
  • Room (Paradise)
  • Royal Suite (Swim Up)
  • Presidential Suite
  • Suite (Paradise)
  • Junior Suite (Paradise)
  • Royal Suite
  • Junior Suite (Swim Up)
  • Presidential Suite (Swim Up)

Location

  • On the beach
  • Petempich Bay - 1 min walk
  • Crococun Zoo - 3.1 mi / 4.9 km

What’s around

Landmarks

  • On the beach
  • Petempich Bay - 1 min walk
  • Crococun Zoo - 3.1 mi / 4.9 km
  • Puerto Morelos Town Square - 7.6 mi / 12.2 km
  • Costa Occidental de Isla Mujeres National Park - 6.9 mi / 11.2 km
  • Sanctuary of Hope and Time Capsule - 7.3 mi / 11.8 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 7.6 mi / 12.2 km
  • San Jose Catholic Parish - 7.6 mi / 12.2 km
  • Puerto Morelos Reef - 7.6 mi / 12.3 km
  • Artisans Market - 7.7 mi / 12.5 km
  • Ojo de Agua Beach - 8.3 mi / 13.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive
  • Airport shuttle (surcharge)

At a glance

Size

  • 148 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Food and drink

  • Free cooked-to-order breakfast daily
  • 4 restaurants
  • 6 bars/lounges
  • 3 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Free beach cabanas
  • Beach sun loungers
  • Number of outdoor pools - 4
  • Swim-up bar
  • Fitness facilities
  • Full-service spa
  • Free bicycles on site
  • Ecotours nearby
  • Beach umbrellas
  • Pool sun loungers
  • Health club
  • Beach towels
  • Pool umbrellas

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Elevator
  • ATM/banking
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • Individually furnished
  • Furnished balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch Smart TV
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free international calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Activities and facilities/equipment
Water activities
  • Kayaking

Land activities
  • Bicycling
  • Fitness facilities

Lessons/classes/games
  • Cooking
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Motorized water sports
  • Sailboats
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Bartending classes/lessons
  • Spa/beauty facilities and services

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, St. Somewhere Spa, by Karisma. Services include body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

The Beach House - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Rita's Taco House - This restaurant is located on the beach. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Frank & Lola's - This restaurant serves dinner only. Open daily.

Latino - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

5 O'Clock Somewhere Bar - Onsite bar. Open daily.

Small print

Also known as

  • Margaritaville Island Reserve Riviera Cancun
  • Margaritaville Island Reserve Riviera Cancun All Inclusive

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Airport shuttle service is offered for an extra charge of MXN 116 per vehicle (roundtrip, Maximum occupancy 7)

Airport shuttle service for children costs MXN 0 (roundtrip)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, New Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 4 outdoor pools.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there are 4 onsite restaurants, featuring alfresco dining and international cuisine. Nearby restaurants include My Little Italy (7.6 mi), Tacos.Com (7.6 mi), and Richard's Bistro (7.6 mi).
  • Yes, an airport shuttle is available. The charge is MXN 116 per vehicle roundtrip.
  • Have fun with onsite activities like volleyball, beach yoga, and cycling. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. New Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma also has 3 poolside bars, 6 bars, and a health club, as well as spa services and a garden.
9.2.Superb.
  • 10.0.Exceptional

    all. but I did not all the TVs on sports. Please put on music videos

    fred, 5 night romance trip, Jan 16, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Very clean, super staff, great private beach, comfortable and great decorated rooms. This resort is top notch. Will be back!

    4 night romance trip, Dec 29, 2020

    Verified CheapTickets guest review

  • 10.0.Exceptional

    The food is amazing, the service is amazing! Overall we love this place! Will be back!

    6 night family trip, Dec 20, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff was AWESOME! Very accommodating with a water issue in our room. Angie with entertainment was so fun! Juanito at SOS & 5 o’clock bar loved our 22 people during COVID. Ana at the SPA! There was a storm from a hurricane in Honduras we had for a couple of days. Wild times

    Chaynes, 6 night romance trip, Nov 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great time!

    We had a GREAT getaway. Super clean, and amazing staff and they are following all COVID protocols. Can't wait to go back. We loved it.

    Wendy, 5 night family trip, Nov 12, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    I booked the stay for myself through Expedia. I went with my best friend. My fiance surprised me, and showed up there. So, we tried to add him to the room with me, and the receptionist would not give him the same pricing as the Expedia prices. The receptionist charged my fiance double the Expedia price. The receptionist claimed that she could not Match Expedia pricing to add my fiance. So, we paid the extra expense. Then, the room did not have cable television. They said it was because of the weather, but did nothing to amemd the issue. The room key rarely worked. The hotel makes you download an app, and share your information with the hotel. The hotel is supposed to be all inclusive, however, the room snacks have to be purchased through an allotted point system given through the app the hotel makes you download. The room service must be ordered through the app, but it rarely worked. There are much better all inclusive hotels around. I would not stay here again.

    Ness, 3 night romance trip, Oct 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The place has a lots of activities to do. The bands are great.

    5 night trip, Sep 23, 2020

    Verified Travelocity guest review

See all 9 reviews