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Serenity Hotel Boutique by Alsol

4.0 star property
Hotel with outdoor pool, near Mamitas Beach

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Photo gallery for Serenity Hotel Boutique by Alsol

Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
50-inch LCD TV with digital channels, TV, iPod dock
Serenity Penthouse
Premium bedding, in-room safe, laptop workspace, blackout curtains
Serenity Penthouse | Living room
Near the vibrant Quinta Avenida, Serenity Hotel Boutique offers an upscale retreat with a rooftop terrace and poolside bar. Relax by the outdoor swimming pool or indulge in delicious meals at the on-site restaurant. With helpful multilingual staff, luggage storage, and concierge services, this hotel is sure to provide a serene getaway.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Parking available
  • Bar
  • Pet-friendly
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • WiFi in the lobby
  • Valet parking
  • Self parking
  • Pool bar
  • Room service
  • Airport drop-off service

Feel at home (6)

  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
The current price is €76
includes taxes & fees
31 May - 1 Jun

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Grand Junior Suite

50-inch LCD TV with digital channels, TV, iPod dock

Grand Junior Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
LCD TV
Pillow menu
Separate bedroom
  • City view
  • 77 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Suite

View from room

Deluxe Suite

Highlights

Air conditioning
LCD TV
Pillow menu
Blackout curtains
Fan
Premium bedding
Private bathroom
Shower/bath combination
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite | Living area

One Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
LCD TV
Pillow menu
Separate bedroom
  • City view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Corner Suite

Premium bedding, in-room safe, laptop workspace, blackout curtains

One Bedroom Corner Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
LCD TV
Pillow menu
Separate bedroom
  • City view
  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for One Bedroom Double Suite

Premium bedding, in-room safe, laptop workspace, blackout curtains

One Bedroom Double Suite

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
LCD TV
Pillow menu
Blackout curtains
Fan
  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

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The price is €92
includes taxes & fees
1 Jun - 2 Jun
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About the area

Map
Avenida 10 con Avenida 40, Playa del Carmen, QROO, 77720

What's nearby

  • Quinta Avenida - 5 min walk - 0.5 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Main Beach - 8 min walk - 0.7 km
  • Playa del Carmen Maritime Terminal - 2 min drive - 2.5 km
  • Xcaret Eco Theme Park - 13 min drive - 10.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.3 miles/19.9 km
  • Airport drop-off service

Restaurants

  • ‪Colectivo Mexicano Cervecero - ‬2 min walk
  • ‪Las Hijas de la Tostada - ‬3 min walk
  • ‪Mariskinky - ‬2 min walk
  • ‪La Pista Musical - ‬2 min walk
  • ‪Pescaderia y Cockteleria el Pirata - ‬1 min walk

About this property

Serenity Hotel Boutique by Alsol

Serenity Hotel Boutique by Alsol features a rooftop terrace and puts you within a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A poolside bar, a snack bar/deli and a terrace are other highlights. Fellow travellers say great things about the helpful staff and location.

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 30 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 15 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • WiFi in public areas*
    • Wi-Fi (speed: 50+ Mbps) in rooms*
LOCAL_PARKING

Parking

    • On-site self-parking (USD 15 per night)
    • On-site valet parking (USD 15 per night)
DONE

Transfers

    • Airport drop-off on request(available 24 hours a day)*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Mosquito nets
  • An outdoor pool

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle

Room amenities

Be entertained

  • IPod docking station
  • 50-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Fan
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Blackout curtains
  • Premium bedding

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Wireless Internet access (surcharge) (speed of 50+ Mbps)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.87 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for USD 5 per night (rates may vary)
  • WiFi is available in public areas for USD 5 per night (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 18 for adults and USD 9 for children
  • Airport shuttle service is offered for an extra charge of USD 85 per vehicle. Maximum occupancy 4
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children up to age 15 costs USD 10

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Parking

  • Self-parking costs USD 15 per night
  • Valet parking costs USD 15 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Serenity Hotel Boutique
Serenity By Alsol Del Carmen
Serenity Hotel Boutique by Alsol Hotel
Serenity Hotel Boutique by Alsol Playa del Carmen
Serenity Hotel Boutique by Alsol Hotel Playa del Carmen

Frequently asked questions

Does Serenity Hotel Boutique by Alsol offer free cancellation for a full refund?

Yes, Serenity Hotel Boutique by Alsol does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Serenity Hotel Boutique by Alsol?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 7:00 PM.

Are pets allowed at Serenity Hotel Boutique by Alsol?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Serenity Hotel Boutique by Alsol?

Yes. Self-parking costs USD 15 per night. Valet parking costs USD 15 per night.

Is an airport shuttle service offered by Serenity Hotel Boutique by Alsol?

Yes, a shuttle from the hotel to the airport is available. The charge is USD 85 per vehicle.

What are the check-in and check-out times at Serenity Hotel Boutique by Alsol?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an on-site casino at Serenity Hotel Boutique by Alsol?

No, this hotel doesn't have a casino, but Riviera Gran Casino (20-min walk) is nearby.

What is there to do at Serenity Hotel Boutique by Alsol and nearby?

Serenity Hotel Boutique by Alsol has an outdoor pool.

Are there restaurants at or near Serenity Hotel Boutique by Alsol?

Yes, there's an on-site restaurant.

What's the area around Serenity Hotel Boutique by Alsol like?

Serenity Hotel Boutique by Alsol is a short 7-minute walk from Quinta Avenida and 7 minutes' walk from Playa del Carmen Main Beach. The local area is walkable and popular for its beaches.

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Serenity Hotel Boutique by Alsol Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Restaurant
Breakfast
Beach
Kitchen
Shower
Store
Food

What guests liked

  • The rooftop pool was a lovely and relaxing feature with great views and nice amenities. (12 reviews)
  • Breakfast was delicious and freshly made to order, with a variety of tasty options available. (17 reviews)
  • The property is close to the beach and offers convenient access to the beach and surrounding areas. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Everything was great we would stay there again
Mike, 3-night trip

10/10 Exceptional

Great place! Live every day we stay at this hotel.
Julia, 7-night trip

10/10 Exceptional

Quiet, clean, comfortable, excellent service.

Quiet but close two blocks from 38th street, nicest street in all of Playa. Great friendly service. Very large and comfortable apartment. Looks like photos. Seven minute walk to beach.
Michael, 7-night trip

10/10 Exceptional

Our stay at the hotel was wonderful, we slept well, the bed was extremely comfortable, our towels were changed every day, we were satisfied)
Anna, 7-night trip

10/10 Exceptional

This was our second time staying here because our first was so pleasant. We loved the staff, large clean and quiet rooms. We find the location really convenient and still just enough removed from the loud areas of 5th Ave. We will continue to go back here again and again. No reason to look for a different hotel.
Charles, 5-night trip

10/10 Exceptional

One block off main strip, this is a fabulous option.
Lisa, 2-night trip

10/10 Exceptional

Nice hotel with kitchen
Gloria, 1-night trip

10/10 Exceptional

Will stay there again

We got one that’s set up like a one bedroom. Kitchenette, nice dining table and sofa in one space separated from bedroom and bathroom.Clean and quiet. Nice staffs.Don’t expect wonderful views outside of balcony, you’re in the “city”,just get a higher floor. We checked out the roof top pool. A very nice set up, if you like to hang by the pool it’s for you. We paid a fee to hotel to use the Martina Beach Club. Worth it !
3-night trip

8/10 Very good

We only stayed one night but were happy with the place. It was clean, safe neighborhood, easy walk to shops & restaurants, & good value for the money.
Irene, 1-night trip

10/10 Exceptional

We stayed for 10 days. The room is big enough for a couple. The bedroom is very quiet even the living room is facing a major traffic. Recommend
weijie, 10-night trip

10/10 Exceptional

excelent plac, very confortable and with a lot of space.
DIEGO ALBERTO, 2-night trip

10/10 Exceptional

very good nice front deck
amorn, 2-night trip

8/10 Very good

We enjoyed our stay everyone is very nice and attentive
Esmeralda, 4-night trip

8/10 Very good

friendliness of staff
Carlos, 4-night trip

10/10 Exceptional

Excellent place

Second time selecting this Hotel. It is located in the area we enjoy the most in Playa del Carmen. The staff was always friendly and accommodating. We enjoy the swimming pool and the dancing event one of the evenings. We will definitely look forward to our next visit in Serenity.
Oscar, 3-night trip

6/10 Good

Rude front lady staff making a big deal about towels I would not stay here again
Deisy, 3-night trip

10/10 Exceptional

Stopped for one night, very close to beach and town, loved it!
Ragheeba, 1-night trip

10/10 Exceptional

Excellent place
Francisco, 1-night trip

10/10 Exceptional

The place was super clean and comfortable. I will absolutely be back!
Matthew, 7-night trip

6/10 Good

Safe,walkable
Bonifacio, 2-night trip

10/10 Exceptional

I was amazed how big and beautiful this place was … a 6 min walk to the beach…
Cher, 5-night trip

8/10 Very good

Everything fio
DORIS, 3-night trip

8/10 Very good

The service at the hotel restaurant was lovely.
Geanella, 6-night trip

8/10 Very good

I enjoyed the rooftop terrace. Disappointed with breakfast selections...and slow service. Suite came with no amenities..no dish soap no fillers for coffee just basic items that sb available Room was comfortable and staff were very helpful and friendly
Luci, 7-night trip

10/10 Exceptional

Great
Rubén, 1-night trip