Av. Javier Rojo Gomez, SM 2, M. 5, L. 17, Puerto Morelos, QROO, 77580
What's nearby
Puerto Morelos Town Square - 2 min walk - 0.2 km
Ojo de Agua Beach - 2 min walk - 0.2 km
Puerto Morelos Artists’ Cooperative - 2 min walk - 0.2 km
Puerto Morelos Beach - 5 min drive - 3.1 km
Crococun Zoo - 7 min drive - 6.0 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 23.6 miles/38 km
Area shuttle (surcharge)
Train station pickup (surcharge)
Ferry terminal shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Shopping centre shuttle (surcharge)
Theme park shuttle (surcharge)
Restaurants
Punta Corcho - 3 min walk
Merkadito del Mar - 3 min walk
La Sirena Restaurant, Lounge and Sports Bar - 2 min walk
Panna e Cioccolato - 1 min walk
Peninsula - 2 min walk
About this property
Hotel el Moro
Hotel el Moro features a rooftop terrace and puts you only steps from Puerto Morelos Town Square. Guests can enjoy the outdoor pool, and hiking/biking trails, scuba-diving and snorkelling are nearby. A terrace and a garden are other highlights.
Languages
English, Spanish
At a glance
Hotel size
10 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free off-site parking nearby
Transfers
Train station pickup
Cruise terminal shuttle*
Ferry terminal shuttle*
Off-site
Area shuttle*
Shopping centre shuttle*
Theme park shuttle*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
Travelling with children
Children stay for free (see details)
What to do
Beach nearby
Hiking/biking trails nearby
Scuba-diving nearby
Services
Front desk (limited hours)
Concierge services
Dry cleaning/laundry services
Romance packages
Facilities
3 buildings/towers
Rooftop terrace
Garden
An outdoor pool
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
45-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Sleep well
Down duvet
Bed sheets provided
What to enjoy
Balcony or patio
Freshen up
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 6 for adults and USD 5 for children
Local area shuttle, shopping centre shuttle and theme park shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Hotel el Moro Puerto Morelos
Hotel el Moro
el Moro Puerto Morelos
Hotel El Moro Riviera Maya, Mexico - Puerto Morelos
Posada El Moro Hotel Puerto Morelos
Posada El Moro Puerto Morelos
Hotel el Moro Hotel
Hotel el Moro Puerto Morelos
Hotel el Moro Hotel Puerto Morelos
Frequently asked questions
Does Hotel el Moro offer free cancellation for a full refund?
Yes, Hotel el Moro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel el Moro?
Yes, there's an outdoor pool.
Are pets allowed at Hotel el Moro?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel el Moro?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel el Moro?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Hotel el Moro and nearby?
Have fun with nearby activities such as hiking and scuba-diving. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Does Hotel el Moro have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel el Moro like?
Hotel el Moro is a short 2-minute walk from Puerto Morelos Town Square and 2 minutes' walk from Ojo de Agua Beach.
Hotel el Moro Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
15 July 2024
It was great to stay in the hotel. High recommend. The only problem is it was hard to find a parking
Francois
Francois, 2-night trip
Verified Hotels.com guest review
6/10 Good
22 May 2024
The staff was very kind but limited English, not a complaint, just a comment. The room was clean and comfortable. You can't flush the toilet after using toilet paper, not uncommon in Mexico but visitors need to know. Our air conditioner was a little funky, it is difficult to get ice, there is no in room coffee but you will get a delicious breakfast and coffee starting at 7:30 AM. The pool picture is deceiving, it isn't really great. The view from the roof top is though! Great location! We felt safe and will stay again for a couple of days. Not enough amenities for a week for us.
Patrick
Patrick, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
4 March 2024
Sweet, comfortable, convenient, modest hotel close to the main square. This location makes it a little noisy since there are a lot of bars and restaurants nearby. It’s a great value for the money if you are not looking for luxury. Staff are friendly and helpful. Eggs, toast and fruit for breakfast. We felt very safe.
Helen
Helen, 1-night romance trip
Verified Expedia guest review
8/10 Very good
2 December 2023
Great for a short stay. Close to the beach. Nice breakfast. Helpful staff. Basic amenities. Stairway tough to maneuver with luggage. Noisy during the day.
Michael
Michael, 1-night romance trip
Verified Expedia guest review
2/10 Poor
14 November 2023
Tian Marie
Tian Marie, 2-night trip
Verified Expedia guest review
10/10 Exceptional
10 July 2023
Estefany
Estefany, 6-night trip
Verified Expedia guest review
10/10 Exceptional
1 July 2023
Great little hotel. Super close to center and very helpful staff!
Dustin
Dustin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
9 June 2023
great
Pamela
Pamela, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 May 2023
Muchas gracias atencion de primera estuvimos muy agusto
Martha
Martha, 2-night trip
Verified Expedia guest review
10/10 Exceptional
26 March 2023
Shaylene
Shaylene, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 March 2023
Mark
Mark, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 March 2023
Kara L
Kara L, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 March 2023
Charming hotel you knew you were in Mexico. Not for people expecting modern and new. I would not hesitate to stay again. Staff beyond friendly and helpful
Stephanie Ann
Stephanie Ann, 3-night trip with friends
Verified Orbitz guest review
10/10 Exceptional
9 March 2023
Goo stay
Ernesto
Ernesto, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
5 March 2023
Ivan
Ivan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 February 2023
Janice
Janice, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 January 2023
Great hotel..old mexico ..charm location is perfect ..near the beach and may places to eat!!
Barry
Barry, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 December 2022
a
Thomas
Thomas, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 December 2022
I have this hotel excellent ratings. I would like to mention to readers it is not the Ritz or Hilton by far, due to the age of the property, however, the courteous staff, location and onsite pool cannot be beat on this strip of Javier Rojo Gomez. It is very true to the old days of Puerto, when there was a dirt road leading into the portside from the highway, that was my first visit to Puerto in the 80's. We booked a return trip before we checked out. The staff is very helpful.
Rosalie
Verified Expedia guest review
8/10 Very good
17 November 2022
Vicki
Vicki, 1-night trip
Verified Expedia guest review
8/10 Very good
4 November 2022
Property was greatonly issue wass noise from drill machine out back accross the road
Daryl
Verified Expedia guest review
8/10 Very good
20 April 2022
Joseph
Joseph, 6-night trip
Verified Expedia guest review
8/10 Very good
4 April 2022
Convenient, clean and friendly
The location is very close to the beach and the town center which made it a bit noisy on a Saturday night during spring break but the bands at the clubs/restaurants stopped around 11:00 pm.
Judy
Judy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 March 2022
jessie
jessie, 1-night trip
Verified Expedia guest review
8/10 Very good
25 March 2022
Seen better times…
A classical style estate complex with large, comfortable rooms at a very good location.
Once the music from two neighboring restaurants were over, 10:30, not bad, we got a pleasant night. A good breakfast, then the day started with the comfort of being close to the center of town.
There were several noncritical inconveniences which could have been avoided if the place were better maintained. A stuck window, broken AC, forever-closed safe box etc., the hotel cries for maintenance.