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Hotel Hacienda Cantalagua Golf

4.0 star property
Lakefront hotel in Contepec with water park and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hacienda Cantalagua Golf

Interior detail
Sports facility
Sauna, steam room, body treatments, hot stone massages, body scrubs
Building design
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • Airport transfer
  • Spa
  • Pool
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Marina
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Water park
  • Breakfast available
  • WiFi in the lobby
  • Outdoor tennis court
  • Fitness centre
  • Steam room
  • Self parking
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
The price is €197
includes taxes & fees
12 Dec - 13 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Suite (Non Refundable)

Suite (Non Refundable)

Suite (Non Refundable)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Balcony or patio
Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior

Villa Clauss

Free parking
Free WiFi
Restaurant
24/7 front desk
8.6 out of 10, Excellent, (52)
The price is €119
includes taxes & fees
3 Dec - 4 Dec
Villa Clauss
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About the area

Map
Hacienda Cantalagua s/n, Contepec, MICH, 61020

What's nearby

  • Tepetongo Water Park - 14 min walk - 1.2 km
  • López Rayon Brothers Museum - 17 min drive - 17.3 km
  • Dos Estrella Mine - 17 min drive - 17.8 km
  • Rayón National Park - 19 min drive - 18.8 km
  • Presidencia Municipal de El Oro de Hidalgo - 20 min drive - 16.6 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 90 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪El Gran Buffet - ‬4 min drive
  • ‪Restaurante "El Patio" Hacienda Cantalagua - ‬17 min walk
  • ‪Tacos de Cabeza el Guaguaras - ‬12 min drive
  • ‪Salón Roma - ‬19 min drive
  • ‪La Troje - ‬4 min drive

About this property

Hotel Hacienda Cantalagua Golf

A great choice for a stay in Contepec, Hotel Hacienda Cantalagua Golf features a marina. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with hot stone massages, facials or body scrubs. Other highlights at this Colonial hotel include a water park, an indoor pool and a bar/lounge.

Languages

English, French, Italian, Spanish

At a glance

Hotel size

  • 125 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • WiFi in public areas*
  • Free WiFi in rooms

Parking

  • On-site self-parking (MXN 75.00 per night)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Water park access (surcharge)
  • Playground
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Golf privileges
  • Beach volleyball
  • Basketball
  • Pro golf lessons
  • Horse riding/hire
  • Shopping
  • Pool table
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Fishing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bike hire
  • Golf caddy on-site
  • Golf cart on-site
  • Golf clubs on-site

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • Adjacent to a golf course
  • An indoor pool
  • Water park access (surcharge)
  • Arcade/games room
  • Full-service spa
  • Golf clubhouse on-site
  • Marina
  • Outdoor tennis court
  • Steam room
  • Water slide
  • Banquet hall
  • Colonial architecture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch plasma TV
  • Premium cable channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Alarm clock
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hacienda Cantalagua. Services include hot stone massages, facials, body scrubs and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open selected days. Guests under 12 years old are not allowed in the spa.

Dining

La Cava – On-site bar. Open daily.
Cafeteria – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Terrace Cafe – Overlooking the garden, this family restaurant specialises in Mexican cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: MXN 100.00 per accommodation, per night
  • Resort fee inclusions:
    • Bicycle storage
    • Fitness centre access
    • Sporting facilities or equipment

Optional extras

  • WiFi is available in public areas for MXN 150 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately MXN 425 for adults and MXN 450 for children
  • Airport shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of 50 per cent of room rate (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MXN 950 per night

Parking

  • Self-parking costs MXN 75.00 per night
  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 6:00 PM
  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Hacienda Cantalagua Golf Contepec
Hotel Hacienda Cantalagua Golf
Hacienda Cantalagua Golf Contepec
Hacienda Cantalagua Golf
Hacienda Cantalagua Contepec
Hotel Hacienda Cantalagua Golf Hotel
Hotel Hacienda Cantalagua Golf Contepec
Hotel Hacienda Cantalagua Golf Hotel Contepec

Frequently asked questions

Does Hotel Hacienda Cantalagua Golf offer free cancellation for a full refund?
Yes, Hotel Hacienda Cantalagua Golf does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Hacienda Cantalagua Golf?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 6:00 PM.
Are pets allowed at Hotel Hacienda Cantalagua Golf?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Hacienda Cantalagua Golf?
Yes. Self-parking costs MXN 75.00 per night. Motorhome/coach/lorry parking is available.
Is an airport shuttle service offered by Hotel Hacienda Cantalagua Golf?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Hacienda Cantalagua Golf?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a 50% charge (subject to availability). Express check-out is available.
What is there to do at Hotel Hacienda Cantalagua Golf and nearby?
Have fun with on-site activities such as horse riding and volleyball, and practise your swing on the tennis courts. Additional recreation on-site includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Hacienda Cantalagua Golf also has a water slide, a steam room and spa services, as well as an arcade and a garden.
Are there restaurants at or near Hotel Hacienda Cantalagua Golf?
Yes, there are 2 on-site restaurants, featuring Mexican cuisine and garden views.
Does Hotel Hacienda Cantalagua Golf have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Hacienda Cantalagua Golf like?
Hotel Hacienda Cantalagua Golf is located a short 14-minute walk from Tepetongo Water Park.

Hotel Hacienda Cantalagua Golf Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Hermoso lugar. Algunas habitaciones les deben dar mantenimiento de plomería para no gastar agua. Sugiero que se vuelva a abrir la sección de siglo XXI todo el tiempo y dar opción de quedarse ahí. La experiencia, en comparación al siglo XIX es muy distinta.
Lucero, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

amazing
such an incredible and beautiful place. It has everything. Horse, tennis, bicyling, golf, ping pong, and incredible covered swimming pool, jacuzzi, everything, So nicely done in an old renewed Hacienda. Incredible place. Nothing to do outside the Hacienda though.
deborah, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Really nice pla. We always enjoy our stay in Cantalagua.
Monica Rocio, 1-night family trip
Verified Expedia guest review

8/10 Very good

ALFREDO, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Obin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente servicio y muy buenas instalaciones
Oswaldo, 2-night family trip
Verified Expedia guest review

8/10 Very good

An additional not disclosed "resort fee" and "parking " was charged upon checking out.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I like it all , amazing place for family and kids Food is good , weather , amenities Plus the water park and the farm and the zoo
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Excelent service, very comfortable rooms and good value-cost
Rob, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Beautiful Stay
Beautiful place to stay! Pool is solar so it was warm. Only bad experience was when we asked for our vehicle there were two young workers driving it super fast and laughing when they approached us. They certainly were nervous that we caught then driving this way.
Linda, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The property and history is beautiful. The staff is courteous and the rooms clean. It is located pretty much in the middle of nowhere. It is gated and probably about 200 acres. I do not like feeling nickel and dimes with add on fees once on a property. There is a resort fee and even though there are no other options for parking other than on the large property, they charged a parking fee. I’d rather they just increased the price of the room accordingly.
AJG, 1-night family trip
Verified Orbitz guest review

2/10 Poor

The guys in the reception are the most unprofesional that I ever know in a hotel, nobody of the staff really want to help!! Food is so bad for the price. the place is nice BUT NEVER STAY THERE EVEN A NIGHT!!!
Edgar, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

The facility is amazing, the food was very good, and the activities for everyone in the family. The Wifi does not work very well.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

I liked almost all, Just, it needs more amenities specilly more elements to play sports, Balls, raquets, for instance.
Jose, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Everyone was very attentive, the place is very well kept and very nice, my only small complaint was about the sheets being a little rough for me
Marcela, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice retreat
Great location, nice retreat, facilities and activities, great experience. Everything is ok but the food, they need to offer better quality asap. And some additional training to waiters.
Laura, 1-night trip
Verified Expedia guest review

8/10 Very good

Unique and beautiful
Hacienda is spectacular
Raul, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Stayed here for a wedding. In a very small town not very close to many things. Luckily, there are many amenities and activities available on the resort. The resort has some nice rooms, some are older and quaint but there are some rooms that are more updated. One of our favorite features was the garden style jacuzzi tub. The beds are very comfortable and the grounds of the resort are very nice. Did not have time for the golf course. Overall a great experience!
Verified Hotels.com guest review

8/10 Very good

Beautiful Hacienda
This Hacienda is beautiful, beautiful gardens, lots of trees, well mantained. There are many activities to choose from which is nice. Speaking about the staff I must say that many of them still need to improve on customer service. Be more friendly, warm, kind, have better manners. Respond like they care and not to look at you like if the issue you are trying to explain is not their bussiness. One more recommendation... cleanliness on the bathroom tiles and ceiling shuold improve. Some tiles were moldy as well as the edges of the ceiling over the tub.
Verified Expedia guest review

10/10 Exceptional

The hotel is amazing! The grounds are beautiful and the rooms spacious and contemporary in the new building. The hotel is geared for business conventions and weddings. As a lone group our service could have been better, the rooms did not have towels and basic provisions. By the time we realized, we could get the service we needed. We did find the linen closet and get what we needed. If help had been available, the staff would have been more than accommodating. I would still highly recommend the hotel!
Verified Hotels.com guest review

8/10 Very good

Interesting history lesson
The main essence of the original hacienda is the setting for a comfortable resort. Lovely gardens and a great pool--warm and indoors in November.
Verified Expedia guest review

10/10 Exceptional

Oasis in the middle of rural Mexico
On reading a TripAdvisor review about hotels near the Monach Butterfly Biosphere, I took one traveller's advice of paying an extra $20 a night and stay 40 mins further up the road to ensure I had hot water and a restaurant that was open all day. It was well worth the stay. We had the gigantic indoor pool to ourselves the first day, and could eat at any time, the restaurant was open from 6am - 1am. The bedrooms were clean and well maintained, and there was a giant spa bath in each room. It was heaven after coming back covered in dust from the Butterfly Biosphere.
Verified Expedia guest review

6/10 Good

Dishonesty, poor cleanliness & neighbourhood
I am hugely disappointed with the dishonesty of this hotel, and their lack of transparency. As it turns out, they charged me twice for my stay! I already paid in full when I booked online, and since I am travelling and booking hotels every week I cannot stay on top of all bookings and they just took advantage and charged me again upon check-out. Outrageous! It is now clear to me why the ladies at check-out whispered for over 10 mins and I asked various times if everything is OK and they would just say "yes, yes, all fine" and continue whispering and pointing at their screen. They must have seen my payment in their system and YET they decided to charge me again! I will NEVER stay there again! That wasn't the only downfall - but certainly the most costly. I had dead bugs in my room on the table and everywhere on the floor when I entered my room (poor cleanliness!), there was extremely poor internet connection to none, they have a non-existing business centre (still sign-posted though in the hotel), and the personnel was overall slow and not helpful. Every simple request seemed like a burden to them. The neighbourhood is dreadful. I wouldn't want to set a foot out of the hotel.
Verified Hotels.com guest review

10/10 Exceptional

Glad to recommendate Hacienda Cantalagua
There was a delay for the check in but was compensated by the check out. Would be a good idea to increase Menu options in the restaurant
Verified Hotels.com guest review

10/10 Exceptional

Everything ok. Just one day, there were no towels.
Verified Hotels.com guest review