Hyatt Ziva Riviera Maya - All Inclusive

Beachfront property in Puerto Morelos with free water park, spa

Choose dates to view prices

Where to?

Dates

November 2025

13

December 2025

9 outdoor pools, pool cabanas (surcharge), pool umbrellas

Couples treatment room(s), body treatments, hydrotherapy, aromatherapy

On the beach, white sand, beach umbrellas, beach towels

5 bars/lounges, 3 poolside bars, swim-up bar

Located on a tranquil beach, Hyatt Ziva Riviera Cancun - All Inclusive offers an array of activities like Pilates and kayaking. Relax in style with 10 on-site restaurants, free water park access, and a rejuvenating spa featuring deep-tissue massages. Guests rave about the family-friendly amenities and pool.

Good

Popular amenities

Bar
Free breakfast
Pet-friendly
Gym

Main amenities (12)

Daily housekeeping
On the beach
10 restaurants and 3 poolside bars
5 bars/lounges
Full-service spa
9 outdoor pools
Free water park
Free children's club
24-hour fitness centre
Sauna
Steam room
Beach umbrellas

Feel at home (6)

Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on-site
Separate bath and shower
Premium TV channels

includes taxes & fees

16 Nov - 17 Nov

Why we love this property

Seaside bliss

Dive into seaside fun at this all-inclusive resort on a white sand beach. Paddleboarding, kayaking, and relaxation await with beach towels and umbrellas.

Aquatic paradise

This luxury hotel offers 9 outdoor pools, a free water park, and a children's pool. Pool cabanas, loungers, and a swim-up bar create the perfect escape.

Spa escape sanctuary

A full-service spa offers indulgent treatments from aromatherapy to deep-tissue massages. Visitors rejuvenate in the sauna, steam room, and hot tub.

Room options

Check availability for these dates

Tonight

Nov 13 - Nov 14

Tomorrow

Nov 14 - Nov 15

All rooms

1 bed

2 beds

Showing 34 of 34 rooms

Suite Junior with Garden View

62 sq m
Sleeps 4

Suite Junior with Garden View

62 sq m
Sleeps 4

Suite Junior with Ocean View

64 sq m
Sleeps 4

Suite Junior with Ocean View

64 sq m
Sleeps 4

Suite Junior with Pool View

64 sq m
Sleeps 4

Suite Junior with Pool View

64 sq m
Sleeps 4

1 bedroom, premium bedding, minibar, in-room safe

Suite Junior with Ocean View

64 sq m
Sleeps 4

Suite Junior with Ocean View

62 sq m
Sleeps 4

Suite Junior with Ocean View

64 sq m
Sleeps 4

Suite Junior with Ocean View

64 sq m
Sleeps 4

Suite Master with Ocean View

102 sq m
Sleeps 2

Suite Master with Ocean View

128 sq m
Sleeps 4

Tropical View Junior Suite Double

Excellent

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

1 bedroom
Sleeps 4
2 Double Beds

Tropical View Junior Suite King

Good

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

1 bedroom
Sleeps 4
1 King Bed

Ocean View Junior Suite Double

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

1 bedroom
Sea view
Sleeps 4
2 Double Beds

Ocean View Junior Suite King

Very good

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

1 bedroom
Sea view
Sleeps 4
1 King Bed

Ocean Front Junior Suite Double

Excellent

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

Sea view
Sleeps 4
2 Double Beds

Ocean Front Junior Suite King

Very good

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

1 bedroom
Sea view
Sleeps 4
1 King Bed

Club Ocean Front Master Suite

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Premium bedding

Ocean view
Sleeps 4
1 King Bed

Club Master Suite

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Sofa bed - king

1 bedroom
Ocean view
Sleeps 4
1 King Bed

Club Ocean View Roof Top Master Suite

Highlights

Furnished balcony or patio

Air conditioning

Dining table

Smart TV

Renovated in 2021

Separate bedroom

Premium bedding

Ceiling fan

1 bedroom
Partial ocean view
Sleeps 2
1 King Bed

Junior Suite Pool View Double

Good

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

1 bedroom
Sleeps 4
2 Double Beds

Junior Suite Pool View King

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

1 bedroom
Sleeps 4
1 King Bed

Club Ocean Front Junior Suite Pool View Double

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

1 bedroom
Sea view
Sleeps 4
2 Double Beds

Club Ocean Front Junior Suite Pool View King

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

1 bedroom
Sea view
Sleeps 4
1 King Bed

Water Park View Family Junior Suite Double

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

1 bedroom
Park view
Sleeps 5
2 Double Beds

Water Park View Family Junior Suite King

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

1 bedroom
Park view
Sleeps 5
1 King Bed

Junior Suite Double

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

1 bedroom
Sleeps 4
2 Double Beds

Junior Suite King

Very good

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

1 bedroom
Sleeps 3
1 King Bed

Family Suite -5 guests- Junior with Pool View

62 sq m
Sleeps 5

Family Suite -5 guests- Junior with Pool View

62 sq m
Sleeps 5

Suite Master

128 sq m
Sleeps 4

Suite Junior

Sleeps 3

Suite Junior

Sleeps 4

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About the area

Bahia de Petempich, SM 12, MZ 31, Lote 14-02, Puerto Morelos, QROO, 77580

What's nearby

Petempich Bay - 6 min drive - 2.2 km
Puerto Morelos Beach - 7 min drive - 3.2 km
Crococun Zoo - 8 min drive - 4.9 km
Ojo de Agua Beach - 10 min drive - 5.7 km
Puerto Morelos Town Square - 11 min drive - 6.1 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive
Tulum Intl. Airport (TQO) - 154 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 26.9 miles/43.3 km

Restaurants

‪Swim Up Bar - ‬16 min drive
‪Bistro El Beso - ‬17 min drive
‪Casa del Mar - ‬16 min drive
‪Villa Marina - ‬17 min drive
‪Route 66 - ‬16 min drive

About this property

Hyatt Ziva Riviera Maya - All Inclusive

At Hyatt Ziva Riviera Maya - All Inclusive, you can spend time at the beach enjoying the shade from a beach umbrella, plus you'll have access to on-site kayaking. There's plenty of fun with the 9 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and hydrotherapy. Serving Asian cuisine, Miyako is one of 10 restaurants and 3 poolside bars. Other highlights at this luxurious property include 5 bars/lounges, a free kid's club and a 24-hour fitness centre. Fellow travellers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

Land activities

Fitness facilities

Children's club

Lessons/classes/games

Aerobics

Pilates

Water fitness

Yoga

Entertainment

On-site entertainment and activities

On-site live performances

Theme parties

At a glance

Hotel size

- 438 rooms

Arriving/Leaving

- Check-in start time: 3:00 PM; check-in end time: midnight
- Minimum check-in age – 18
- Check-out time is noon

Special check-in instructions

- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Babysitting*
- Supervised childcare*
- Free children's club

Pets

- Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
- Service animals welcome
- Food and water bowls available

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free on-site self-parking
- Wheelchair-accessible parking and van parking on site

Other information

- Designated smoking areas

Property amenities

Food and drink

Free buffet breakfast each morning 7:00 AM–11:30 AM
10 restaurants
5 bars/lounges
3 poolside bars
Swim-up bar
Coffee shop
Private dining
24-hour room service
Snack bar/deli

Travelling with children

Free children's club
Free water park access
Children's pool
Playground
Supervised childcare (surcharge)
Children's games
Toys
Lifeguard on-site
Paddleboard on-site

What to do

On the beach
Fitness classes
Pilates classes
Yoga classes
Kayaking
Evening entertainment
Paddleboard on-site
Ecotours nearby
Mountain biking nearby
Cave exploring nearby
Zip-lining nearby

Working away

Conference space (51000 square feet)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Hair salon
Wedding services
Porter/bellhop
Pool cabanas (surcharge)
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Water sports equipment
Paddleboard on-site
Romance packages

Facilities

ATM/banking
Safe-deposit box at front desk
Terrace
24-hour fitness centre
9 outdoor pools
Free water park
Arcade/games room
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Water slide
Wine-tasting room
Banquet hall
Outdoor entertainment area
Outdoor furniture

Accessibility

Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Wheelchairs available on site
Closed-captioned TV
Grab bar in shower
Wheelchair-width doorways
Well-lit path to entrance
Step-free path to entrance

Room amenities

Be entertained

55-inch Smart TV
Premium satellite channels

Home comfort

Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Bathrobes
Iron/ironing board

Sleep well

Turndown service
Premium bedding

What to enjoy

Furnished balcony/patio

Freshen up

Jetted
Separate bath and shower
Rainfall shower heads
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste

Stay connected

Desk
Free WiFi
Phone

Food and drink

Free bottled water
Dining table

More

Daily housekeeping
In-room safe (laptop compatible)
Access via exterior corridors

Special features

Spa

The on-site spa has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Miyako – This restaurant specialises in Asian cuisine. Guests can enjoy drinks at the bar.

Rue de Rivoli – This restaurant specialises in French cuisine. Guests can enjoy drinks at the bar. Open daily.

Vivace – This restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar. Open daily.

Ki – This restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar. Open daily.

Afthonia – This buffet restaurant specialises in local and international cuisine. Open daily.

Fees & policies

Children & extra beds

Supervised childcare is available for an extra charge
Babysitting is available for an extra charge

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of MXN 1300 per pet, per day

Pool, spa, & gym (if applicable)

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Hyatt Ziva Riviera Cancun

Hyatt Ziva Riviera Cancun All Inclusive

Hyatt Ziva Riviera Maya - All Inclusive Puerto Morelos

Hyatt Ziva Riviera Maya - All Inclusive All-inclusive property

Frequently asked questions

Does Hyatt Ziva Riviera Maya - All Inclusive offer free cancellation for a full refund?

Yes, Hyatt Ziva Riviera Maya - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Ziva Riviera Maya - All Inclusive?

Yes, there are 9 outdoor pools and a children's pool.

Are pets allowed at Hyatt Ziva Riviera Maya - All Inclusive?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of MXN 1300 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hyatt Ziva Riviera Maya - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Hyatt Ziva Riviera Maya - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at Hyatt Ziva Riviera Maya - All Inclusive and nearby?

Have fun during the warmer months with activities such as kayaking. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 9 outdoor swimming pools. Hyatt Ziva Riviera Maya - All Inclusive also has 3 poolside bars, 5 bars and a 24-hour fitness centre, as well as a sauna and an arcade.