Posada el Castillo Hotel San Luis Potosi - 4 min drive
Mariscos Paco - 19 min drive
Las tortugas de Xilitla - 4 min drive
About this property
Hotel Paraiso Encantado
When visiting Xilitla, Hotel Paraiso Encantado is a great choice to consider. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A children's pool, a terrace and a garden are other highlights.
Languages
Spanish
At a glance
Hotel size
15 rooms
Arriving/Leaving
Check-in start time: noon; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11:30 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, uncovered on-site self-parking
On-site carport
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 8:00 AM–1:00 PM
Restaurant
Bar/lounge
Travelling with children
Children's pool
What to do
Bike rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Scooter/moped hire nearby
Zip-lining nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Pool loungers
Pool umbrellas
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Banquet hall
Room amenities
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Soundproofed rooms
Premium bedding
What to enjoy
Heated floor (bathroom)
Freshen up
Bath or shower
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
More
Daily housekeeping
Local maps
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 120 for adults and MXN 80 for children
Airport shuttle service is offered for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:30 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Property Registration Number 59067989
Also known as
Hotel Paraiso Encantado Hotel
Hotel Paraiso Encantado Xilitla
Hotel Paraiso Encantado Hotel Xilitla
Frequently asked questions
Does Hotel Paraiso Encantado offer free cancellation for a full refund?
Yes, Hotel Paraiso Encantado does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Paraiso Encantado?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 10:30 PM.
Are pets allowed at Hotel Paraiso Encantado?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Paraiso Encantado?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Paraiso Encantado?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Paraiso Encantado?
Check-in start time: noon; check-in end time: 11:00 PM. Check-out time is 11:30 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hotel Paraiso Encantado and nearby?
Have fun with nearby activities such as cycling, hiking and mountain climbing. Additional recreation nearby includes cave exploring and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Hotel Paraiso Encantado?
Yes, there's an on-site restaurant.
What's the area around Hotel Paraiso Encantado like?
Hotel Paraiso Encantado is located a short 1-minute walk from Las Pozas.
Hotel Paraiso Encantado Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
9.0/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Good
7 August 2024
Adequate but noisy
The hotel is close to the Edward James gardens but not to anything else. The restaurant is fairly limited in its offerings. There were several families there at the time and the noise carried into our room.
Daniel
Daniel, 2-night trip
Verified Hotels.com guest review
4/10 Fair
26 December 2022
Great location and the restaurant is very nice. The room is clean and spacious. The heater is a big plus as we were there during the cold day. Unfortunately, the hot water doesn’t work and the toilet is clogged. The manager checked the hot water but it still didn’t work. We were not able to take showers.
Pey
Verified Expedia guest review
10/10 Exceptional
2 June 2022
Anna
Anna, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 July 2021
The place was amazing
Verified traveller
1-night family trip
Verified Expedia guest review
10/10 Exceptional
23 August 2024
Gabriel
Gabriel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 July 2024
Personal muy amable y habitaciones muy espaciosas y limpias
Karla
Karla, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
17 May 2024
El hotel está muy bonito y tranquilo. Las personas que trabajan ahí todos fueron muy amables
Rosa
Rosa, 2-night trip
Verified Expedia guest review
8/10 Very good
20 February 2024
Recomendación TV, y ver mejoras en el agua caliente ya que no duraba casi nada en habitacion inferior bromelia
Raul
Raul, 3-night trip
Verified Hotels.com guest review
4/10 Fair
28 December 2023
El hotel en si es precioso y en excelente ubicación. Tiene buen restaurante y servicio
Pero el inodoro o toilet esta defectuoso emana gases y olores.
Eso es incomodo
Elizabeth
Elizabeth, 1-night family trip
Verified Expedia guest review
8/10 Very good
21 October 2023
Octavio
Octavio, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2023
Frida Sofía
Frida Sofía, 3-night trip
Verified Expedia guest review
8/10 Very good
31 August 2023
Susana
Susana, 1-night trip
Verified Expedia guest review
8/10 Very good
25 August 2023
Hermoso lugar y tranquilo. La gente muy amable
Carlos
Carlos, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 August 2023
Excelente servicio, todo el personal, (facho, Maricela, etc.) el dueño Mario de trato amable, sencillo (un plus para los viajeros) las habitaciones de lujo, inmaculadas de limpias, todo funciona, muy recomendable,
Francisco Manuel
Francisco Manuel, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
11 November 2022
Muy limpio…. Muy buena comida …. Muy buena atención
Jose
Jose, 1-night family trip
Verified Expedia guest review
2/10 Poor
13 June 2022
Cerca del atractivo turístico
Carlos
Carlos, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 May 2022
Blaise
Blaise, 2-night trip
Verified Hotels.com guest review
8/10 Very good
20 September 2021
Muy buen lugar para descansar
Sandra Garcia
Sandra Garcia, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 September 2021
Albane
Albane, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 August 2021
Nos encantó el estar en contacto con la naturaleza el sonido de los pajaros y del río y que el hotel esta super cerca del jardín de Edward james a solo unos pasos caminando
Lesli
Lesli, 1-night family trip
Verified Expedia guest review
4/10 Fair
29 May 2021
Triste estancia por mal servicio
Fue mala experiencia pues el Hotel empalmo reservaciones y nos mando a otro lugar muy malo sin atencion no restarurant y llovia todos los dias y el hotel se goteaba muy mal la atencion
Alejandro
Alejandro, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
18 May 2021
Me gustó mucho la forma que tiene el hotel, además que las personas son muy agradables.
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
26 April 2021
Excelente lugar para ir a los Jardines de Edward
Excelente ubicación y servicio! El desayuno esta delicioso
Jose Alejandro
Jose Alejandro, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
15 December 2020
Decepcion
El lugar se ve medio abandonado . No tenían Televisión . El aire no funcionaba . Al final nos dieron otra habitación que si tenía aire acondicionado, pero sin TV . La verdad deja mucho que desear. Estuvimos a punto de irnos a otro hotel , pero ya era tarde . No lo recomiendo .