Bv. Adolfo Ruiz Cortinez 1917 - 1997, Costa de Oro, Boca del Río, VER, 94299
What's nearby
Plaza Mocambo Veracruz - 12 min walk - 1.0 km
Plaza Las Americas Shopping Mall - 2 min drive - 2.1 km
World Trade Center Veracruz - 3 min drive - 2.2 km
Veracruz Aquarium - 5 min drive - 4.5 km
Mocambo Beach - 10 min drive - 3.2 km
Getting around
Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 26 min drive
Veracruz Central Station - 19 min drive
Restaurants
Starbucks - 3 min walk
Los Farolitos - 6 min walk
Sirloin Grill & Bar - 5 min walk
Nata Reposteria & Café - 6 min walk
La Hilacha - 4 min walk
About this property
Four Points by Sheraton Veracruz
Four Points by Sheraton Veracruz features a rooftop terrace and puts you a short five-minute drive from Plaza Las Americas Shopping Mall and World Trade Center Veracruz. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge and a fitness centre are other highlights. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
137 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 1:00 PM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site valet parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Bar/lounge
Private picnics
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Beach nearby
Working away
24-hour business centre
4 meeting rooms
Co-working spaces
Conference centre
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Pool loungers
Romance packages
Facilities
Rooftop terrace
Garden
Fitness centre
An outdoor pool
Full-service spa
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
No plastic coffee stirrers
No plastic drinking straws
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in hallways
Closed-captioned TV
Portable bath seats
Raised toilet seat
Grab bar near toilet
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Balcony
Individually furnished and decorated
Separate sitting area
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
The on-site spa has 3 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna.
Dining
On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 245 for adults and MXN 120 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Four Points by Sheraton Veracruz Hotel
Four Points by Sheraton Veracruz Boca del Río
Four Points by Sheraton Veracruz Hotel Boca del Río
Frequently asked questions
Does Four Points by Sheraton Veracruz offer free cancellation for a full refund?
Yes, Four Points by Sheraton Veracruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Four Points by Sheraton Veracruz?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Four Points by Sheraton Veracruz?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Four Points by Sheraton Veracruz?
Yes, there's free valet parking.
What are the check-in and check-out times at Four Points by Sheraton Veracruz?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 1:00 PM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Four Points by Sheraton Veracruz?
No, this hotel doesn't have a casino, but Casino Codere Boca del Río (17-min walk) and Big Bola Casino (19-min walk) are both nearby.
What is there to do at Four Points by Sheraton Veracruz and nearby?
Four Points by Sheraton Veracruz has a spa and an outdoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near Four Points by Sheraton Veracruz?
Yes, there's an on-site restaurant that offers local cuisine.
Does Four Points by Sheraton Veracruz have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Four Points by Sheraton Veracruz like?
Four Points by Sheraton Veracruz is a short 12-minute walk from Plaza Mocambo Veracruz and 8 minutes' walk from University of Veracruz.
Four Points by Sheraton Veracruz Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
2/10 Poor
14 October 2024
Not as good as expected
When we got to the room, there was only 1 towel, it was a room for 4 persons. WiFI was not accessible on Iphone. TV in the room was disprogramed, balcony door dod mot close properly and the outside noise was too loud.
Maria A.
Maria A., 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
24 August 2024
Easy access to gas stations, pharmacy, and dining. Pool and spa were accessible. Breakfast buffet was available for a fee but was absolutely delicious and worth the cost.
Daniela
Daniela, 4-night family trip
Verified Expedia guest review
8/10 Very good
5 August 2024
Luis A
Luis A, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 July 2024
Love the pool
Irma
Irma, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
18 July 2024
michael
michael, 4-night trip
Verified Expedia guest review
8/10 Very good
8 June 2024
carolina
carolina, 2-night trip
Verified Expedia guest review
8/10 Very good
25 April 2024
Well located property
Alberto
Alberto, 2-night family trip
Verified Expedia guest review
8/10 Very good
31 March 2024
Very good and comfortable hotel. Clean rooms. Nice pool area on the top of hotel roof. Conveniently located near plazas and restaurants. Five minutes drive from many places.
Antonio
Antonio, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
15 January 2024
Muy buen Hotel
Excelente servicio de todo su personal, muy limpio y comodo.
ARMANDO
ARMANDO, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 January 2024
:)
Senen
Senen, 1-night trip
Verified Expedia guest review
8/10 Very good
17 December 2023
María Eugenia
María Eugenia, 2-night trip
Verified Hotels.com guest review
2/10 Poor
14 December 2023
Horrible the property is falling apart as we speak. It is in need of major renovation. My glass balcony panel actually fell off during this last visit December 2023. Management was no help as I was kept in my room after no repairs we made. Such a safety hazard. With all the other options around the area try the Hilton or double tree! Stay far away from four points if you value your safety.
Zachary Paul
Verified Expedia guest review
10/10 Exceptional
18 November 2023
Yacin
Yacin, 1-night trip
Verified CheapTickets guest review
4/10 Fair
18 October 2023
Staff unfriendly not helpful only 2 staff members were friendly enough Julio our waiter and Jose Luis the front door man, besides these 2 people no one else was helpful, i was told to call 24 hours ahead as we had an early arrival i did call and email and chat my emails and chat went unanswered my phone call i was told to just show up and would be able to accommodate our early arrival i was never told there was an extra charge, tours were not easy to book as we had to call around hotel staff said they did not do that, i did walk into another hotel and they helped set up tours for us knowing we were not staying at their hotel.very disappointed with this hotel staff and service throughout our stay.
Luz Maria
Luz Maria, 4-night family trip
Verified Expedia guest review
8/10 Very good
9 August 2023
Mary
Mary, 4-night trip
Verified Expedia guest review
10/10 Exceptional
7 August 2023
Very helpful staff at the reception and concierge.
Wei Liang
Wei Liang, 7-night business trip
Verified Expedia guest review
2/10 Poor
3 August 2023
The entrance from the pool to the Hotel is not safe
Esther
Esther, 1-night family trip
Verified Expedia guest review
8/10 Very good
31 July 2023
Great stay for business or holidays.
Wei Liang
Wei Liang, 4-night trip
Verified Expedia guest review
10/10 Exceptional
9 July 2023
Verified traveller
3-night business trip
Verified Hotels.com guest review
8/10 Very good
2 July 2023
Wonderful place to stay
Edward
Edward, 1-night trip
Verified Orbitz guest review
2/10 Poor
2 July 2023
Power outage, Wi-Fi outage, bathroom was clogged. Staff couldn’t communicate well in English. No discounts or refund was given even with the inconveniences.
Taimoor
Taimoor, 7-night family trip
Verified Expedia guest review
2/10 Poor
29 June 2023
Do not recommend
No blanquets, very dirth bathroom, very poor condition hotel.
Raphael
Raphael, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 May 2023
yessica
yessica, 1-night trip
Verified Expedia guest review
6/10 Good
25 April 2023
Luis
Luis, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 March 2023
Excelente customer service
Good breakfast and good location