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Playa Maroma All Hotel

4.0 star property
All-inclusive beachfront property with spa, near Maroma Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Playa Maroma All Hotel

Free minibar, in-room safe, desk, blackout curtains
Private beach, white sand
Outdoor pool, pool umbrellas, pool loungers
Exterior
View from room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • 24/7 front desk
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • On a private beach
  • 7 restaurants and 4 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Fitness centre
  • Sauna
  • Steam room
  • Swim-up bar
  • Coffee shop/cafe
  • Terrace
Feel at home
  • Children stay free
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Room

Free minibar, in-room safe, desk, blackout curtains

Premium Room

Highlights

Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Coffee/tea maker
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Deluxe

Premium Deluxe | View from room

Premium Deluxe

Highlights

Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Coffee/tea maker
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room Single

Free minibar, in-room safe, desk, blackout curtains

Premium Room Single

Highlights

Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Coffee/tea maker
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Privileged Superior

Privileged Superior

Privileged Superior

Highlights

Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Coffee/tea maker
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Privileged Romance

Privileged Romance | View from room

Privileged Romance

Highlights

Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Carr Fed 307 Chetumal Pto Juarez km306, Playa del Carmen, QROO, 77710

What's nearby

  • Paradise Beach - 1 min walk - 0.0 km
  • Maroma Beach - 1 min walk - 0.1 km
  • Playa Paraiso Golf Course - 7 min drive - 4.8 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 9 min drive - 6.3 km
  • Tres Rios Ecopark - 13 min drive - 8.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 40 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 16 miles/25.7 km

Restaurants

  • ‪La Laguna - ‬9 min drive
  • ‪Snake Bar At Iberostar Maya - ‬13 min drive
  • ‪Alberca - Pool - Bar - ‬14 min drive
  • ‪Restaurante el Tapatío - ‬10 min drive
  • ‪Restaurante el Rancho - ‬13 min drive

About this property

Playa Maroma All Hotel

Playa Maroma All Hotel is a great choice for your beach stay in Playa del Carmen. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. El Pajarito, one of 7 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this all-inclusive property include 4 bars/lounges, a free kid's club and a fitness centre.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, Italian, Spanish

At a glance

Hotel size

  • 407 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 7 restaurants
  • 4 bars/lounges
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Playground
  • Local/corner shop
  • Lifeguard on-site

What to do

  • On a private beach

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room

Room amenities

Be entertained

  • 36-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

El Pajarito – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Toscana – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Adelita – Overlooking the garden, this theme restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Grill – On-site theme restaurant.
Ayami – This theme restaurant specialises in Asian cuisine and only serves dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Maroma All Inclusive Carmen
Catalonia Playa Maroma All Inclusive
Playa Maroma All Hotel Playa del Carmen
Playa Maroma All Hotel All-inclusive property
Playa Maroma All Hotel All-inclusive property Playa del Carmen

Frequently asked questions

Does Playa Maroma All Hotel offer free cancellation for a full refund?
Yes, Playa Maroma All Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Playa Maroma All Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Playa Maroma All Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Playa Maroma All Hotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Playa Maroma All Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Playa Maroma All Hotel?
No, this property doesn't have a casino, but Riviera Gran Casino (20-min drive) is nearby.
What is there to do at Playa Maroma All Hotel and nearby?
Playa Maroma All Hotel has 4 bars, a private beach and a spa, as well as an outdoor pool, a steam room and a garden.
Are there restaurants at or near Playa Maroma All Hotel?
Yes, there are 7 on-site restaurants, featuring international cuisine and garden views.
What's the area around Playa Maroma All Hotel like?
Playa Maroma All Hotel is a short 1-minute walk from Maroma Beach and 11 minutes' walk from Virgen Beach.

Playa Maroma All Hotel Reviews

Reviews

8.0

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Verified Travelocity guest review

10/10 Exceptional

I don’t have words to describe how much I loved it!
Elisabeth, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Food was amazing!
Magdalena, 6-night family trip
Verified Expedia guest review

8/10 Very good

Over all I was very pleased with our stay. Staff was very friendly and helpful. I think my bed was missing a leg but it still served it’s purpose. I wish that all the restaurants were open when we went as it cut our dining experience short. Really bummed they tried to fancy up the Mexican restaurant, I wish it could have been more local and true to its roots. Overall, I’d recommend.
Verified Expedia guest review

8/10 Very good

Love the jungle feel and animals. Great service and atmosphere. Food was good. More professional entertainment would be appreciated.
Fred and Heather, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

It is a beautiful property, green and peaceful. I love the walk from the lobby area to the beach. It is like walking in the park. The beach is gorgeous and clean. I love the hotel and the grounds around the buildings are beautifully landscaped and meticulously kept. The pool is so very nice. The food is great and the people who serve it hard-working and lovely. I also enjoyed the daily entertainment, especially the Mexican show on Sundays. I loved my daily walks along the beach - the turquoise and green ocean is gorgeous!
Margot Anna, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property was beautiful, very unique and organic
Lauren, 3-night romance trip
Verified Expedia guest review

6/10 Good

Verified Expedia guest review

8/10 Very good

Pictures posted online match the property. I would come back an stay here. Only thing I did not like was you had to make reservations for dinner. Every time I tried nothing was available. So we only got to try 2 of the restaurants there but overall would come back.
Verified Expedia guest review

8/10 Very good

Verified Expedia guest review

10/10 Exceptional

Overall I was pretty happy with this hotel. The beach is nice, drinks are good, service is good, shows are also good. Area around is green and nice. Lots of animals. There is not much to do for kids. Hotel is relatively small, so walking is no bad. If you need to relax in a quiet place and good beach then this is a good place. If you need lots of entertainments then maybe its not the best place. Taxi from the lobby is $51 to the aiport. From the airpot to the hotel, if you get at the aiport between 60-85$. This is not a van, just a car. Pros: Nice area, wild animals around, food, beautiful beach, shows, drinks, cleaning. Things for improvement: - Food is good but pretty much the same every day - A/C is working but week. It needs constant running. If turned off for the day, then it takes forever to cool down the room - There been drinking ppl next to us making noise most of the night. Calling reception did not do anything. Had to call the guys ourselves - Would be nice to have a tub in the room. We had small babies and bathing wasn't an option.... but this is not a big deal.. and they are not going to redo the hotel now :) -
Verified Expedia guest review

8/10 Very good

Verified Expedia guest review

8/10 Very good

I loved the size of the property, that it was not too big, and that each building was separate and set back. The walkway thru the jungle to the beach was magical!
Verified Expedia guest review

10/10 Exceptional

Palm trees on beach
Verified Expedia guest review

10/10 Exceptional

Great resort, small and quiet but still have stuff to do. The rooms are a little tired, but do the job. The pool and beach are amazing - one of the best beaches I’ve ever seen. The food and drinks were good. Service and staff where great. We will be back!
Verified Expedia guest review

10/10 Exceptional

Robert J, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Gabrielle Alysyn, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Beach was beautiful staff was friendly and helpful rooms were clean food was very good. A la carte Meals were available every night which were really good.
Karen, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Liked cleanliness and how friendly and helpful staff were Didnt feel enough things to do on or close to property had to go long distancese to do things Buffett food same most days maybe change it up some
Tina, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Paige, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Glenda, 7-night trip
Verified Expedia guest review

10/10 Exceptional

This place exceeded all of my expectations! Definitely give it a try! Everyone was so nice and not pushy on anything. Take advantage of the all inclusive features. Definitely will be coming back.
Jason, 5-night romance trip
Verified Orbitz guest review

8/10 Very good

Martyna, 8-night trip
Verified Orbitz guest review

10/10 Exceptional

Hans, 3-night trip
Verified Hotels.com guest review