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El Dorado Maroma, All & More Inclusive - Adults Only

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At El Dorado Maroma, Catamarán, Cenote & More Inclusive near Tres Rios Ecopark, experience the essence of luxury and nature. Enjoy a rejuvenating massage at NÁAY SPA or unwind by one of the 4 outdoor pools; explore the private beach with kayaking and snorkeling.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 4 restaurants and 2 beach bars
  • 4 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Nightclub
  • Fitness centre
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is €510
includes taxes & fees
31 May - 1 Jun

Why we love this property

Beachfront bliss
Direct access to a private white sand beach awaits at this hotel. Adventurers can go snorkelling or kayaking, then unwind at two beach bars.
Endless dining options
Culinary journeys await at 4 restaurants serving Italian and Caribbean cuisine. Mornings begin with complimentary cooked-to-order breakfast at this hotel.
Tranquil spa retreat
A full-service spa provides daily treatments from facials to massages and hydrotherapy. The sauna, hot tub, and garden create perfect wellness spaces.

Room options

View all photos for JUNIOR SUITE - MORE INCLUSIVE

JUNIOR SUITE - MORE INCLUSIVE

JUNIOR SUITE - MORE INCLUSIVE

9.6 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for HONEYMOON SUITE

HONEYMOON SUITE

HONEYMOON SUITE

9.0 out of 10
Wonderful
(2 reviews)
  • Beach view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for ROYAL RETREAT MI HOTELITO BEACHFRONT SUITE

ROYAL RETREAT MI HOTELITO BEACHFRONT SUITE

ROYAL RETREAT MI HOTELITO BEACHFRONT SUITE

  • Beach view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for PRIVATE POOL SUITE

In-room safe, desk, laptop workspace, iron/ironing board

PRIVATE POOL SUITE

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for SWIM UP SUITE

A hotel room with a large bed, a desk, a TV, a ceiling fan, and a view of the pool.

SWIM UP SUITE

10.0 out of 10
Exceptional
(4 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for ROYAL RETREAT HAVEN SUITE

ROYAL RETREAT HAVEN SUITE

ROYAL RETREAT HAVEN SUITE

  • Partial ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for ROYAL RETREAT PRIVATE POOL SUITE

In-room safe, desk, laptop workspace, iron/ironing board

ROYAL RETREAT PRIVATE POOL SUITE

  • Partial ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for ROYAL RETREAT 1 BEDROOM STUDIO

ROYAL RETREAT 1 BEDROOM STUDIO

ROYAL RETREAT 1 BEDROOM STUDIO

  • Partial ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Maroma Beach - 5 min walk - 0.4 km
  • Virgen Beach - 5 min walk - 0.4 km
  • El Camaleón Mayakoba Golf Course - 13 min drive - 10.9 km
  • Quinta Avenida - 24 min drive - 19.4 km
  • Playa del Carmen Main Beach - 25 min drive - 19.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 15.1 miles/24.2 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪El Pajarito - ‬12 min drive
  • ‪Preferred Beach Club - ‬13 min drive
  • ‪Tequila Bar - ‬11 min drive
  • ‪Cat's Lounge and Disco Bar - ‬12 min drive
  • ‪Rendezvous Bar - ‬12 min drive

About this property

El Dorado Maroma, All & More Inclusive - Adults Only

El Dorado Maroma, All & More Inclusive - Adults Only offers a private beach and gives you access to on-site snorkelling and kayaking. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials and body scrubs. MIO CUCCINA ITALIANA, one of 4 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this luxurious hotel include 2 beach bars, a nightclub and a fitness centre. Fellow travellers say great things about the helpful staff.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals, snacks and beverages included

In-room minibar (all beverages included)

Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing

Land activities

Volleyball

At a glance

DONE

Hotel size

    • 149 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:30 PM; check-in end time: 3:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–11:00 AM
  • 4 restaurants
  • 4 bars/lounges
  • 2 beach bars
  • Room service

What to do

  • On a private beach
  • Volleyball
  • Kayaking
  • Snorkelling
  • Pool table
  • Ecotours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Romance packages

Facilities

  • Garden
  • Terrace
  • Fitness centre
  • 4 outdoor pools
  • Full-service spa
  • Nightclub
  • Music library
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Firepit
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Be entertained

  • DVD player
  • 40-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Mobile key entry
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Náay Spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

MIO CUCCINA ITALIANA – This restaurant specialises in Italian cuisine and only serves dinner.
CARIBBEAN GRILL – This restaurant specialises in Caribbean cuisine and only serves dinner. Open daily.
LIMA LIMÓN – This restaurant serves breakfast, lunch and dinner. Open daily.
PAPITOS GOURMET BEACH – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
24 SWIM-UP BAR – This bar is located by the pool. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

This property does not have lifts.

Property Registration Number 08203073

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

El Dorado Maroma Karisma All Inclusive

El Dorado Karisma All Inclusive

El Dorado Maroma Karisma

El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen

Dorado oma Karisma Gourmet In

El Dorado Maroma

El Dorado Maroma All Inclusive

El Dorado Maroma A Spa Resort All Inclusive

El Dorado Maroma A Spa Resort More Inclusive

El Dorado Maroma Catamarán Cenote More Inclusive

El Dorado Maroma Gourmet All Inclusive by Karisma

El Dorado Maroma, Catamarán, Cenote & More Inclusive Hotel

Frequently asked questions

Is there a pool at El Dorado Maroma, All & More Inclusive - Adults Only?

Yes, there are 4 outdoor pools.

Are pets allowed at El Dorado Maroma, All & More Inclusive - Adults Only?

Sorry, pets aren't allowed.

Is parking offered on site at El Dorado Maroma, All & More Inclusive - Adults Only?

Yes, there's free valet parking.

Is an airport shuttle service offered by El Dorado Maroma, All & More Inclusive - Adults Only?

Yes, an airport shuttle is available.

What are the check-in and check-out times at El Dorado Maroma, All & More Inclusive - Adults Only?

Check-in start time: 2:30 PM; check-in end time: 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an on-site casino at El Dorado Maroma, All & More Inclusive - Adults Only?

No, this hotel doesn't have a casino, but Riviera Gran Casino (19-min drive) is nearby.

What is there to do at El Dorado Maroma, All & More Inclusive - Adults Only and nearby?

Have fun with on-site activities such as kayaking and snorkelling. Additional recreation on-site includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. El Dorado Maroma, All & More Inclusive - Adults Only also has 2 beach bars, a nightclub and a private beach, as well as a fitness centre, spa services and a garden.

Are there restaurants at or near El Dorado Maroma, All & More Inclusive - Adults Only?

Yes, there are 4 on-site restaurants, featuring Italian cuisine and poolside dining.

Does El Dorado Maroma, All & More Inclusive - Adults Only have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around El Dorado Maroma, All & More Inclusive - Adults Only like?

El Dorado Maroma, All & More Inclusive - Adults Only is a short 1-minute walk from Maroma Beach and 4 minutes' walk from Virgen Beach.

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Reviews

El Dorado Maroma, All & More Inclusive - Adults Only Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The beach at this property is beautiful, well-maintained, and offers a great spot for relaxation. (38 reviews)
  • The all-inclusive experience was exceptional with outstanding food, attentive staff, and a wide range of amenities and activities. (13 reviews)
  • The spa was a highlight, offering amazing massages, beautiful facilities, and exceptional service. (13 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Beach
Room
Food
Restaurant
Water
Concierge
Bar
Spa
Bed

Reviews

Verified

10/10 Exceptional

The food was absolutely fantastic and the staff was so accommodating and super friendly. Our favorites were Leo, Carlos, Arturo and Gus. Just an unbelievable vacation. The beach is also one of the most beautiful beaches we have walked on.
Theresa, 8-night trip
Verified

10/10 Exceptional

The place was fantastic! From the food to the cleanliness, to the staff.
Michael Clay, 4-night trip
Verified

8/10 Very good

Great clean room, friendly staff and great food. No entertainment except for live music some days. Overall we had a great relaxing time
Thandeka, 4-night trip
Verified

10/10 Exceptional

Entertainment staff was fantastic as well as all the rest of the resort staff.
julio, 5-night trip
Verified

10/10 Exceptional

The staff was amazing and made sure we always had what we needed. The room was spotless and maintained throughout the day. The food was really good with a wide variety offered. There are plenty of activities on the property so you can be as busy as you want or just relax by the beach. Would definitely visit again!
Meridee, 7-night trip
Verified

10/10 Exceptional

Would highly recommend property invest in a pool heater for the colder months as Nov-Feb. the swimming pools were cold. The rest of resort was magnificent along with beaches are extremely beautiful.
Dante, 5-night trip
Verified

8/10 Very good

Very nice location, beach is mainly clean
Steffen Michael, 4-night trip
Verified

10/10 Exceptional

This property is perfect if you are looking to rest and relax. The location is beautiful, and the resort is small and quiet. Overall the food was higher quality than most all inclusive resorts. This is not a “party” resort.
Amber, 4-night trip
Verified

8/10 Very good

Beautiful beach, friendly staff, huge rooms, good food.
Martha, 7-night trip
Verified

10/10 Exceptional

Went with my husband would recommend and will be back the staff was so polite and helpful.
Mitchelle, 3-night trip
Verified

8/10 Very good

Loved the staff and how accommodating they were. The location was beautiful as well.
Denise, 6-night trip
Verified

8/10 Very good

The grounds, the staff, and the facilities were all excellent. Only a couple things need improvement and that would be the beach and a buffet. The beach next door was cleaned with a tractor and this one was hand raked. The tractor had a by far, cleaner beach. The lack of a buffet on property meant a limited breakfast and lunch menu which was pretty identical to the other restaurant on property and an hour for each meal. I would have liked a grab and go option to ordering. Regardless, we would definitely return.
Mary, 5-night trip
Verified

10/10 Exceptional

We were upgraded to a huge room, enjoyed the beach and main pool and bars, kayaking and included snorkel and drinking catamaran outing. Dinners were good, especially Italian restaurant Mio, Palafitos which cost extra. Mexican and Caribbean restaurants were good also. Had great experience with the spa (extra $) Best lunch was the taqueria. Staff around property were nice and friendly and helpful. They try to upsell a lot for wine or special dinners or to join club, and the included room credit is really just a smaller credit for each of several different extra cost things, not one credit you can apply to one expensive charge. Still our 3 rooms for adult family and the experiences were great for all.
Joel, 5-night trip
Verified

10/10 Exceptional

Excellent transportation included from airport. And great day excursions too.
Eric, 4-night trip
Verified

10/10 Exceptional

A beautiful place to enjoy some time off. The staff help create a very relaxing environment very accommodating and welcoming. Amazing food, entertainment and the beach is the best in the area
Rocio Briseno, 4-night trip
Verified

8/10 Very good

Really beautiful resort. nice pools and a lot of cute areas for photo ops or private walks. The food was only OK.
Sharon, 5-night trip
Verified

10/10 Exceptional

The resort was wonderful for our vacation. The staff were very nice and friendly. They treated us with so much care. They made us feel at home.
Michelle, 3-night trip
Verified

10/10 Exceptional

The service was outstanding. The food in all the restaurants was beautifully served and delicious. The spa provided the best relaxation experience. The beach has white sand and turquoise water. The activities were fun and well programmed.This is a paradise.
Herald, 7-night trip
Verified

10/10 Exceptional

Please don’t be mislead by negative reviews regarding the service and quality of the resort. First please understand the model of the hotel which yes it’s tight security but are you telling me you don’t appreciate that? The quality of all food you will eat already included in your nightly stay is really incredible. Yes small portions but quality is more important. I can find one time in 5 days that staff didn’t say hello. So we understand the tipping process in which services are delivered which is customary in the US. You can trust pretty much anyone to get you change for your US dollars. We enjoyed this resort!
christopher, 4-night trip
Verified

10/10 Exceptional

Beautiful property, amazing service and so quiet!!!!
John, 6-night trip
Verified

10/10 Exceptional

We enjoyed our stay. We had a junior suite and loved it. The beach was beautiful, and the staff were all so kind and helpful.
Kelly, 4-night trip
Verified

10/10 Exceptional

We loved our stay at El Dorado Maroma! The resort is the perfect size for a couples getaway. We were very happy with all the additional perks, including the hotel transportation and the catamaran and snorkeling tour. The staff is very friendly and accommodating. They worked hard every morning to clear any sargassum that accumulated on the beach. The spa services were top notch and we enjoyed the food at each restaurant. Make sure you visit the Taqueria for lunch. We would definitely recommend staying here!
Megan, 5-night trip
Verified

10/10 Exceptional

Beautiful beach, clean property and top notch staff. They really take the time to do daily cleanings of everything whether it's the rooms, pools ,restaurants or grounds in general. Very quiet and peaceful resort. We will certainly come back.
Charles, 7-night trip
Verified

10/10 Exceptional

This property exceeded expectations, we want to go back. The staff are outstanding.
Christine, 6-night trip
Verified

10/10 Exceptional

Our stay was wonderful, Lomas transportation was not professional but all areas of the property were very nice, the spa was excellent and the restaurant choices were great.
Greg, 4-night trip